1685 comments found.
I have an issue with renponsive in mobiles.
I configurated budha panel -> GENERAL -> TOP (Top Section). I’ve inserted html code for showings some links and flags images for language selection. I have activated responsive template but I can’t see in some mobile devices the flags and links.
Can you help me? Thanks.
1) Get into your theme-directory “wp-content/themes/soulmedic-2/responsive.css”.
2) Try to find ”#bbar-wrapper” or “line-no:308 (approximately)” and comment the below given style.
/* #bbar-wrapper { display: none;} */
All right. I must adjust someting but It is enought. Thanks a lot.
Thanks for the update
Let us know, if you find any issues in future..
Hi,
I’m trying to have the same view when I have a simple product and variation products.
Screenshot : Simple Product : http://screencast.com/t/2OvUaGjM4 Variation Product : http://screencast.com/t/2JHKd9EXl
How can I do that?
Thanks for your help!!
Cyril
Hi., Your admin details are not working. Kindly send us the correct admin details at the earliest. Thanks.
Hi,
I installed and activated the revolution slider. I was able to download the demo content however when I go to the revolution slider plugin and click on import slider I get no option to upload it just does nothing. I’am utilizing google chrome and also tested with IE.
I deactived, uninstalled, and re-uploaded the revolution slider plugin twice and same thing I see in the bottom left corner of my browser after clicking on the green import slider “javascript:void(0)
Please assist.
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
When I try to install the required plugins I’m getting an error that says: “Download failed. A valid URL was not provided” for DesignThemes Core Shortcode, Layerslider, Responsive Slider, and Revolution Slider. Any help?
Never mind. Scrolled through comments and found my answer. Had the child theme activated, so activated the main theme and they installed fine.
Hi!., You shouldn’t install those plugins from the child theme. It has to be installed from the main parent theme. Activate parent theme and install all our theme package plugins
Glad that you’ve just figured out the issue on your own.
Hi,
I’ve applied the theme to my client’s website as follows: http://webhostdemo.com/keyfactor/web/Would you please help me editing the following items: 1. Remove the background color of the mouseover buttons of the header menu, and change the mouseover link color to #987654 2. Remove the grey background color on the navigation bar and smaller the font size of the current page title of this navigation bar (i.e. Home >> “About Us”, the “About Us” title is too big, please change to the same as “Home”)
Thanks
Hi….!
Hope that the following instruction & screenshot will help you get a clear view:-
1) Get into your “wp-content/themes/soulmedic/skins/palebrown/style.css” and paste the below given code: #main-menu > ul > li:hover, #main-menu > ul > li > a:hover, #main-menu > ul > li.current_page_item > a { background: none repeat scroll 0 0 rgba(0, 0, 0, 0) !important;}
b) And in line-no:311, replace the below given code: #main-menu > ul > li > a:hover, #main-menu > ul > li:hover > a { color: 987654;}
2) Get into your “wp-content/themes/soulmedic/style.css” and in line-no:493, remove the background of the ”.breadcrumb-section”.
b) For making font-size smaller, in line-no:497, you can reduce the size of the font in ”.breadcrumb h1”.
Thanks for your help!!
I’ve changed the mouseover effect of the menu, but when the button color of the current page is white now. Would you please teach me how to change it?
Moreover, the client wants to change the font of the page to GaramondPremrPro and provided us the otf file. How to install to the website?
Thanks!!
Hi
1) Please let us know the exact page link and the button for which you need to change the colors, so that we can help you better.
2) a) Add the otf, eot,woff and ttf files to the fonts folder
b) Call the fonts in the css file font-awesome.min.css
c) Add your font to wp-content/themes/soulmedic/framework/google_fonts.php
d) Now you can have the font listed in the buddha panel -> appearance section.
Hi,
After revising the mouseover effect of the menu button, the button in the inside page is disappeared as follows: http://webhostdemo.com/keyfactor/web/images/keyfactor_menu.jpg (indicated with the red rectangle) Moreover, after installed the GaramondPremrPro font, the ”<” character in the page and the phone icon on the header become monster code as follows: http://webhostdemo.com/keyfactor/web/images/keyfactor_character.jpg (indicated with the red rectangle)Would you please help solving the problems?
Thanks a lot!
Hi…Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We will check your issue and fix it ASAP!
Dear,
Would you please teach me how to remove the highlight in the menu in the third level pages? (i.e. http://webhostdemo.com/keyfactor/web/en/treatment/facial-treatment)
Thanks a lot!
Hi….! You mean to remove the highlighted text in the breadcrumb section? Or you are referring to something else. Please help us have a better understanding on it by getting back with any screenshot like references. So that, we can check and will have a clear look at your end. Then we’ll help you get rid of it ASAP!
Dear,
Would you please teach me how to change the following items?
1. Remove the background color of the “treatment” section in the menu (indicated by the red box in http://webhostdemo.com/keyfactor/tempcap/catpure-003.jpg)2. Move up the footer 100px (http://webhostdemo.com/keyfactor/tempcap/catpure-002.jpg)
Thanks
Hi…!
Go through the following instructions you get a clear view:-
1) Get into your theme-directory “wp-content/themes/soulmedic/skins/palebrown/style.css” and in line-no:16 (approximately), remove the given class name from the background: #987654;
main-menu > ul > li:hover, #main-menu > ul > li > a:hover, #main-menu > ul > li.current_page_item > a, #main-menu > ul > li.current_page_ancestor > a, #main-menu > ul > li.current-menu-item > a, #main-menu > ul > li.current-menu-ancestor > a
2) Get into your theme-directory through “wp-content/themes/soulmedic/style.css” and in line-no:959 (approximately) kindly reduce the padding of the ”#main” as per your needs.
Dear,
1. After I’ve changed the background to white, the text in the navigation menu disappeared (indicated by the red box in http://webhostdemo.com/keyfactor/tempcap/catpure-004.jpg )
2. Would you please teach me how to align the text to bottom in navigation menu? ( highlighted with blue background inhttp://webhostdemo.com/keyfactor/tempcap/catpure-005.jpg )
3. I found out it’s hard to select the pages under the pull down menu if I move the cursor slowly from the menu button. How to solve this problem?
Dear Team
IN the theme if you click on the tab for example “24/7 AVAILABILITY” ,Great Infrastructure,24/7 Ambulance Services etc a new tab is opening how to disable the opening of new tab
Hi! Hope that the following instruction & screenshot will help you get a clear view.
change target as “self” – refer following screenshot.
Go to wp-folder / wp-content / plugins / designthemes-core-features / shortcodes /shortcodes.php
https://www.dropbox.com/s/idb89tuc0r40et1/icon_shortcode.pngIt doesn’t seem I have the child theme configured properly. As well, how do I get the default slideshow to appear? It did not upon loading, and under the slider option, nothing is present.
Hi!., Please help us have a better understanding on it by getting back with any screenshot like references. So that, we can check and will have a clear look at our end. Then we’ll help you get rid of it ASAP!
You can see at www.clarityhcs.com —the themed slider did not come over. As well, I cannot at all figure out how to change all the embedded contact information (in header, etc.)
Hi!.,
1) Slider works fine now – https://clarityhcs.com/
2) If you want to change top bar phno and email, Refer : https://www.dropbox.com/s/d1jueygckt0hd4t/top_bar.png
3) If you want to chnage header, Refer: https://www.dropbox.com/s/f513ulenwv4xkjk/header.png
Let us know, if you find any other difficulties! Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Hi,
I’m having trouble using font awesome icons (such as “icon-plus-sign”). I can switch between the ones shown on the live preview of the theme but it doesn’t seem to want to recognise other ones. Also, is it possible to use an image instead of a font awesome icon?
Thanks!
Hi! Hope that the following instructions & Video will help you get a clear view:-
(i)Font awesome icons works fine in icon box shortcodes. (ii)Try following shortcodes dt_sc_one_half first
Nunc at pretium est curabitur commodo leac est venenatis egestas sed aliquet auguevelit.
(iii)Watch following video for how to use image in iconbox shortcode https://www.dropbox.com/s/2ui351l61qwy5pt/soulmedic-custom-icn.swf(iv)If you find any difficulties, send clear screenshots of your issues.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
thanks, getting custom icons to work seems easier than the stock ones? For instance I cant get fa-circle-o-notch to work with the stock font awesome icon code?
don’t worry, I fixed it, needed to update the fontawesome font files and the font-awesome.min.css file to the latest versions 
Hi!.,
Yes that was the one we were about to say. Glad that you found it out 
How do I get the address and google map footer to look like yours? can’t seem to work it out and it wasn’t in the demo data from what I could tell?
Scratch that – solved!
Now I can’t seem to work out how to use your twitter widget!?
Solved!
- not intuitive at all though
Hi!., Glad that you found the answers. Let us know if you have any questions.
Thanks for the update
Let us know, if you find any issues in future.
Where can I find the latest version Layer Slider and Revolution Sliders..
Hi.,
Please refer the attached demo.zip file for the revolution slider. Kindly, Import this slider from your “Dashboard -> Revolution Slider”.
https://www.dropbox.com/s/6ty7130e4zi1fqr/revolution-slider-demo.zipNote: Please don’t forget to place your worthy ratings
Your 5 stars has a crucial part in our overall rating!
Thanks, but that link does not work..
Hi!., Please mail us via the right bottom form @ http://themeforest.net/user/designthemes so that we will send the files to your mail.
Hi, could you send me access for demo? I would like to test before I buy it.
Hi!., Sorry, we can’t provide access permission. If you have any doubt, feel free to ask. We will explain in clear way.
Hello Author, A very nice theme. I would like to know if this theme works with live chat plugins like WordPress Live Chat Plugin for Sales and Support. Thanks
Hi!., Thanks for the interest in our theme. You can try with any external plugins, but we can guarantee for the plugins listed in the themeforest page only. Because we have not tested with any external plugins.
Hi,
Thanks for your earlier reaction, but it didn’t help me, I think you didn’t understand me well.
I have emailed you the problem with mobile again. For sure I wanted to share it here
When clicking a menu item (mobile site) the subitems expandign down. because I have more as 8 subitems, some of them is not coming on screen. Thats not a problem, the problem is that you can’t scroll down for other subietems or items their under.
Hope you can provide me the correct info this time, because the problem is now longer as 2 weeks
Kind regards and thanks again for building this great template
Tolga
Hi…. Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Hi, i’ve just emailed you with a couple of questions. Please back to me as soon as you can so I can buy and get started.
thanks 
Hi! Hope that the following instruction & screenshot will help you get a clear view.
1) Yes the header area will increase in size, but only up to 22% for bigger logos. If you want to customize the header section, we can do it for you with the taller logo.
2) Accordion slider is an external plugin, we do provide only layerslider and revolution slider with our theme. Also, we have not tested the accordion slider with our theme.
Let us know, if you find any other difficulties!
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
I can see only featured product checkbox in the products list.
Hi!., Please mail us your site credentials (WP & FTP access logins) with and the page where you get this error detail via the right bottom form located @ http://themeforest.net/user/designthemes
So that, we can check and have a clear look at our end.
Then we’ll help you get rid of it ASAP!!
Hi!., Hope that the following instruction & screenshot will help you get a clear view.
1) Featured Products – When the checkbox in the products list is marked the product becomes featured product and can be displayed using the following shortcode.
Check screenshot : https://www.dropbox.com/s/melp9livr631tsf/featured_products.png
[featured_products per_page=”4” columns=”4” orderby=”date” order=”desc”]
2) The latest added products are “new products” and can be displayed using the shortcode,
[recent_products per_page=”4” columns=”4” orderby=”date” order=”desc”]
Let us know, if you find any other difficulties!
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
2 – Also I need to display to only 4 products either from featured or recent product. The above code display all the recent products.
Hi..!
Go through the following instructions you get a clear view:-
1) Featured products works fine in your site – http://goldiluck.com/
2) Recent posts shortcode- [recent_products per_page=”4” columns=”4” orderby=”date” order=”desc”]
Let us know, if you find any other difficulties!
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Hi Man When I use this code – [recent_products per_page=”4” columns=”4” orderby=”date” order=”desc”], each product appears in row format as it is in this link – http://goldiluck.com/wp-content/uploads/2014/07/products.png
My site now looks good when I use in this format [recent_products orderby= ”date” order=”desc”]. Just removed columns=4 and per_page=4.
Hi I am using the short code [recent_products per_page=”8” orderby=”date” order=”desc”] in my site http://goldiluck.com/ and still getting 10 products. If I am using columns=”4” in the shortcode – i am getting each product in a row as like this – http://goldiluck.com/wp-content/uploads/2014/07/products.png. Please help me to fix this issue asap.
Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Search Function: When I search now, it brings up a big gray image along with title, text. I would like this to be just a title and description only with the search results…no images.
http://vizuelle.com/clients/empoweringchange/?s=self+growth&submit=GoI found your previous instructions with a JPG, but it is no longer available.
Hi, one more issue with blog. Now it is showing 2 of the same photo on every blog post:
http://vizuelle.com/clients/empoweringchange/discover-how-to-live-your-bliss-every-day/Hi!.,
Please replace the attached file in the path wp-content/themes/soulmedic/search.php, so that the default images will be removed.
https://www.dropbox.com/s/udma0dtkvpywpes/search.phpThank you, this works great!
Hi.,
Thanks for the update 
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Good morning, I bought Soulmedic. After I upgraded Wordpress. Now your plugin “DesignThemes Features Core Plugin” is no longer active. It is no longer the icon of the plug-in fronthand to create and edit pages. I have verified that the plugin was activated. But the plugin in the list appears to be active. I do not know how to do. Thank You
Hi!.,
Please check if you have followed these steps in updating our theme:-
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) go to wp-content/plugins/ through ftp
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Note: If you have already updated our theme, just follow the steps 4,5,6 to update our designthemes-core-features plugin, which will solve all your issues.
Let us know, if you find any other difficulties!
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
It did not work. I tried as you have shown me but nothing happened. I even deleted wordpress, then re-installed and then re-installed the wordpress theme. Nothing. How can I do?
I am willing to give you the access keys so you can see what to do
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Ok. just done
Thanks
Thanks for the update
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
I do not understand this last answer. Nothing has changed. The problem I reported still exists
Hi!., You have not sent the login and password of https://admin.aruba.it/PannelloAdmin/login.aspx. You have sent only the “Dominio” and not sent the login and password. Please send that information, so that we can proceed.
And I get the Division by zero error. Can you please tell me how to fix this issue.
Hi I had a problem while adding featured product in my home page.
I get this error – Warning: Division by zero in /plugins/woocommerce/templates/content-product.php on line 33
Hello, the shortcut button on the editor disappeared after the last WP update so I updated the theme (following instructions I found in the comments). When I try to install the “Designthemes Core Features plugin” it says the URL is wrong and I can’t proceed. It’s looking for a zip that doesn’t exist on the server. I’ve had to restore the site back to the older version just to get it all working again. Any idea what went wrong? Thanks.
Nevermind, figured it out. I had updated the core theme but was running the child theme, so it was looking within the child theme for the designthemes-core-features.zip. All fixed!
Hi.,
Please check if you have followed these steps. If you have installed and activated the child theme, then while doing step 6, just activate the parent theme and install the plugin and once plugin is installed, you can activate the child theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) go to wp-content/plugins/ through ftp
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Note: If you have already updated our theme, just follow the steps 4,5,6 to update our designthemes-core-features plugin, which will solve all your issues.
Hi!., Glad that you fixed the issue. Let us know, if you find any issues in future.. Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
I can’t seem to get the Gallery to Work Correctly. I can upload images and everything, but when you click on the expand icon to redirect you to display the images and the rest of the content it loads up a page: “404” Error. (Page cannot be found) I’m not too sure how to fix it, Can anyone Help? Here is my link: http://www.cn.specialenergyhealing.com/portfolio/gallery/
Thanks!
Hi.,
We checked this page http://www.cn.specialenergyhealing.com/portfolio/gallery/ and the gallery items are working fine. Checked the expand icons and it redirects to the correct page and we can see the individual gallery items. Please, check it again and let us know if you have any issues.