8582 comments found.
I’m looking for a theme to replace the Arras theme I am currently using on our website www.urbansynergy.com
I have a couple of questions:
1) If I purchase the X Theme for our self hosted website, can I also install a version on my PC using WAMP to test/develop/transition content? 2) We are a non-profit/charity, do you offer any discounts to charities?
Hi There,
1) You can definitely install the theme in a local installation for testing purposes before moving it to the production site.
2) Regretfully, we do not have any special pricing as ThemeForest sets the pricing.
Let us know if you need anything further, my friend!
Thank you for the prompt response. Is there any way to get a trial of this theme?
Hi,
Integrity 2 question.
Homepage shows 2 menus (header and footer) http://theme.co/x/demo/integrity/2/ Blogpage also shows 2 menus (sidebar and footer) http://theme.co/x/demo/integrity/2/blog/The sidebar menu is different then the header menu.
How and where can I set the sidebar menu? In my settings the sidebar menu is the same as the header menu, which is useless because some of them are anchor links specially for one-pager home.
Hope you can guide me. Many thanks in advance.
Rgds
I purchased the theme I can not download the theme in my shopping area. I have purchased several products I have sent 2 messages and I have no answer. As I can not download it, I can not get technical support page. I need license code to enter.
It’s unfortunate.
PAYPAL
Descripción Precio por unidad Cantidad Importe Purchase item X – The Ultimate WordPress Theme from user themeco on ThemeForest $62,00 USD 1 $62,00 USD
Seguro: —
Total: $62,00 USD
Desde un importe: €46,25 EUR
Hasta un importe: $62,00 USD
Tipo de cambio: 1 EUR = 1,34062 USD
N.º de recibo: 4154-6139-5414-5930
Hi There,
If you had purchased our theme, there would be a “Purchased” link next to your name which I’m not seeing, and the price of our theme is currently $63. If you attempted to purchase it and it didn’t go through, you will need to contact Envato at support@envato.com.
Cheers!
Hi,
im having trubbles with my current homepage and want something similar but improved. And i dont want to code. Can x do a similar page to mine: linuslovbacka.se but with a collapsable menu from the side and introvideo with portfolio under?
thx!
Hi There,
The best way to see what is possible out of the box with X would be to check out the demos. Anything required fuctionality wise beyond what you see in the demos and our features would require customizations on your end either through 3rd party solutions or custom development.
Let us know if you have any further questions on specific features in X, and we’ll be happy to assist.
Cheers!
Quick question about the stores. I really like the renew theme but the Integrity shop style. Is it possible to have the stack as the renew theme and still do the integrity style store?
Hey there,
Thanks for writing in! The best way to think about Stacks is kind of like a “theme within a theme.” Just as you can only have one theme active in WordPress at a time and cannot mix styles and functionality across themes, the same is true for Stacks. Stacks merely provide you with multiple predefined sets of styles and functionality, but you can only use one at any given time.
Hopefully this helps! Thanks for your interest in X and don’t hesitate to let us know if you have any further questions in the support forums in the member center!

I’m about to build a web site for a musician’s CD launch. I’m looking at http://www.wonderplugin.com/wordpress-audio-player/ as the audio player. Any idea if this will work with your theme or, do you know of a good player that will?
Hey there,
Thanks for writing in! Any well-coded plugin that adheres to WordPress best practices (as X does) should work with the theme without any problems. That being said, our support policy states that we cannot cover any issues that might arise due to the use of third party plugins. If you decide you want to move forward with this plugin and find that it is not “playing nice” with the theme, you will need to have the plugin developers take a look at things to sort it out, but as stated earlier, any well-designed plugin should work without any issues.
Additionally, if you haven’t seen them already, X includes dozens of various shortcodes with a couple of them being audio based. One supports self-hosted audio, while the other allows you to embed players from third party sources (you can see them in action here: http://theme.co/x/demo/integrity/1/shortcodes/audio/). It looks like you’re after a playlist type setup, but if you can get away with it using single tracks like the self-hosted audio or audio embed solution, or perhaps can embed a third-party playlist, then you will likely have all you need with X out of the box!
Thanks again, and don’t hesitate to let us know if you have any further questions! 
How exactly do I update the theme? I’m having a hard time finding directions on how to do it without messing up all my hardwork. Thanks in advance!
Hey there,
Thanks for writing in! Just to let you know, we provide all of our official support via the forum in our member center. If you have not done so yet, please register for access and direct all future questions to the forum where one of our staff will be more than happy to assist you.
Regarding this particular situation, once you’re signed up for access to the member center, you can go to the Knowledge Base and read more about this process in this article.
Don’t hesitate to let us know if you have any questions about signing up and if you have any further questions, our support staff will be happy to assist you in the forums!
Thanks! 
Where I can read the latest changelog?
Hi There,
That was a slight overlook today in the midst of getting the update out…it will be added to our Changelog within the next 12 hours or so. In the meantime, you can read a full writeup on the new features in our release notes.
Thanks!
SALUTATIONS!
We are so thrilled to be able to share this product with our current and future customers! Should you have any pre-sale questions, please feel free to post them here, and a member of our staff will be happy to help.
If you have purchased and are looking for theme support, please REGISTER at our member site to browse through our many support resources. Once logged in, feel free to search the forum or open a new thread.
Already registered? You can LOGIN HERE. Thank-you for the privilege to serve!
All Our Best,
Your Theme.co Team
Hi I am using woocommerce form addon plugin, is this compatible with this theme – I am using this plugin on http://onlinearchitecture.co.uk/ but quickview does not work so is your theme better? Thanks
Hi There,
We are definitely compatible with WooCommerce, however any extensions beyond that would be each customer’s responsibility as we can not provide support for extensions to extensions. If it is compatible with WooCommerce you should be good to go as WooCommerce is integrated to work with X.
Cheers!
My comment is more of an acknowledgement.
As someone who is self taught HTML I moved to wordpress because it simplifies the process. I remember once hearing that using a good framework is the equivalent of 10,000 hours coding.
I’ve searched for a long time using Frameworks like Genesis, Yootheme, Thesis, Optimisepress, _s, Bones
Then onto Multi Purpose themes like Builder, Canvas, Divi and many others
I’ve finally found a theme that is not perfect but to date is the closest thing I have found.
Yes there is a learning curve like anything and yes there are and will always be bugs. What I love is that the support team are always on hand and its got the right people steering the ship. I am confident to use X and use it when I teach people how to build websites without code.
It’s the core Framework that we use not only at Online Mastery but also for all our clients and I just wanted to say thanks guys. I really appreciate all your hard work.
On behalf of the entire Themeco team a big heartfelt thanks for your very kind thoughts, Steve…thank YOU!
We look forward to continuing to work with you and are thrilled to be able to be the recommended provider for your students and clients. It is not something we take lightly, and we will continue to work hard to serve you, them, and all of our customers well.
Cheers, my friend!
have you viewed this on a windows phone like a nokia 1520? It does not appear to view correctly!
Using this with Jetpack breaks the customizer, widgets page is also a white blank page and it seems registration is also broken. please advise.
My website http://enchantedmedia.net and backend run extremely slow. My hosting is Bluehost. I have tried deactivating all third party plug-ins but nothing has helped.
Also, I am unable to sign up for the forum as when I enter my purchase code I get the following message:
Sorry, but that item purchase code has already been registered with another account. Please login to that account to continue, or create a new account with another purchase code.
Hi There,
Please contact us, and we can send over instructions for verifying your account. Once logged in, feel free to open a thread in the forum, and a member of our development team can assist further.
Cheers!
Hi,
Is it possible to hide the menu? So i can get a fullsize slider?
Hi There,
We provide blank templates that would allow you to do this.
If you need any further assistance, one of our developers will be happy to assist in the forum. You can register here.
Cheers!
Thanks for the fast reply! It works now 
Btw is it possible to remove the animation completely from the revolution slider? I have set the timer to 0 but i still get the animation on some text
You’re welcome! All support is provided in our forum, so if you need anything further, one of our developers will be happy to assist there.
Hi
I wanna set up my website like your integrity demo but i found out it’s difficult because with the standard method my content page editor become full of html code and background images that kinked to your theme.co website and I don’t have any control on them !!! And with the visual composer method many element are not imported so i have to import them manually which is ridiculous ! I got disappointed from your theme.
Hi, When do you plan to support WooCommerce 2.2? It has been out for a few days now…
Överskridande av mallar (WooCommerce): x/woocommerce/cart\cart-totals.php, x/woocommerce/cart\cart.php, x/woocommerce/cart\cross-sells.php, x/woocommerce/cart\shipping-calculator.php, x/woocommerce/checkout\form-billing.php, x/woocommerce/checkout\form-shipping.php versionen 2.1.2 är utdaterad. Huvudversionen är 2.2.0, x/woocommerce/checkout\thankyou.php versionen 2.0.0 är utdaterad. Huvudversionen är 2.2.0, x/woocommerce/content-product.php, x/woocommerce/loop\loop-end.php, x/woocommerce/loop\loop-start.php, x/woocommerce/loop\pagination.php versionen 2.0.0 är utdaterad. Huvudversionen är 2.2.2, x/woocommerce/myaccount\form-edit-address.php, x/woocommerce/notices\error.php, x/woocommerce/notices\notice.php, x/woocommerce/notices\success.php, x/woocommerce/order\order-details.php versionen 2.1.0 är utdaterad. Huvudversionen är 2.2.0, x/woocommerce/single-product\add-to-cart\variable.php, x/woocommerce/single-product\product-attributes.php, x/woocommerce/single-product\product-image.php, x/woocommerce/single-product\product-thumbnails.php, x/woocommerce/single-product\rating.php, x/woocommerce/single-product\related.php, x/woocommerce/single-product\tabs\tabs.php, x/woocommerce/single-product\up-sells.php, x/woocommerce/single-product-reviews.php
Hi,
I’m building my first WP website and am interested in this theme, could you please answer the following:
Am I better to build the menu’s / pages etc first and them install X or would it be easier to do this after I have installed X, I currently just have a static site with around 300 pages?
Am I able to build complex enquiry forms using X or would an additional plug in be required?
I currently have payment tables which are generated with JQ and PHP based on figures in a DAT file, would I still be able to use these using PHP include after uploading them all in a single folder?
Hope my questions make sense.
Kind regards,
Carl.
Hi Carl,
You can’t add menus to a theme that isn’t there, so you would need to install and activate the theme first before configuring your menus.
For forms we provide styling integration for both Contact Form 7 and Gravity Forms. It would be up to you to customize the functionality of those forms as needed, but there is styling support for them.
That final question would be for your developer as it has to do with a customization.
Cheers!
Thanks for the reply, the first question probably wasn’t worded correctly… I meant would I be better to create the pages (child pages, navigation menus, content etc) in WP with the standard Twenty Fourteen theme first and then install X or would it be easier to install X then and then create the pages (child pages, navigation menus, content etc)- Or does it not matter which way its done?
Cheers,
Carl.
You’re welcome…I would definitely be using the final theme you plan to use when it comes to configuring menus, etc as X has menu options that other themes (like 2014) don’t have.
Looks to be just what I’m looking for! Could you recommend a plug in for newsletter signups that are compatible with X – I’ve been trawling the net for a while looking at tutorials and tons of themes/frameworks and this, hands down looks to be the most impressive I’ve seen by some margin… Thanks again!
Thank you very much! X is and continues to be a labor of love for all of us on the Themeco team 
I do not have a specific recommendation, however many customers simply take the provided code from their autoresponder company of choice and integrate it into the theme. We’re also working on some things behind the scenes related to this that will be announced in the coming months!
Hi,
This is per-purchase question.
Can I combine one with other category? For example homepage in INTEGRITY, Portfolio in RENEW and blog in ETHOS?
Thanks.
You have made a beautiful and excellent theme.

Hi There,
Many thanks for the kind words!
You can not mix and match the Stacks as they have their own unique features. For more information on the unique aspects to each Stack, feel free to check out this page then scroll to the bottom to click on the images for each Stack to learn about their respective features.
Let us know if we can be of any further assistance.
Is there a video tutorial on how to create a website with this theme or a text based tutorial with pics.
I’m afraid the documentation will be like a user manual which you need a tutorial on how to use it:)