26687 comments found.
Hello, I stumbled on a website using your theme and was amazed! My compliments on an excellent design!
Have 2 presale questions:
1. In case I choose Left Menus is there a way to also have a sticky header menu for: Language / Sign in / Wishlist / Shopping cart ?
2. For Woocommerce: Can I setup woocommerce without a shopping cart (like a catalogue)? Also does the theme support a wishlist feature or is it compatible with wishlist plugins (e.g. yith wishlist)?
Thank you.
Hi,
Thank you 
1. Unfortunately it is not possible.
2. You can setup Woocommerce as catalog. As for all other questions regarding WooCommerce it is better to go on their plugin page and see all features, because we have only integrated it in our theme to have fell and look like our design.
Qode
I guess I could manually edit header.php Also I saw your theme used with WooCommerce and it looks and works fine!
Hi,
Yes you can manually edit the header.php file and try to render sticky header with left menu, but please note that this is not an easy task, since you have to be careful about responsiveness also.
Qode
Hi, there. I’m using Bridge and Bridge child theme now. PC is ok, but on mobile(especially Android browser), header logo is not centered but left aligned. How can I fix this problem?
http://bertrandhahn.com/news/I think main page is good, but sub pages have problem.
Hi,
please add the following code to your custom css field in Qode Options > General > Custom CSS:
@media only screen and (max-width: 700px) {
.q_logo a {
height: 65px !important;
}
}
Please let us know if this solves the issue.
Qode
Nothing is happened. iPhone also have a same problem.
Hi,
Please try by replacing the code we sent above with the following:
@media only screen and (max-width: 700px) {
.q_logo a {
height: 55px !important;
}
}
@media only screen and (max-width: 480px) {
.logo_wrapper {
width: auto;
margin: 0 auto;
display: table;
left: 50%;
position: absolute;
}
}
If this doesn’t solve the issue, please submit a ticket to http://qode.ticksy.com/ and our support team will take a look and help you solve the problem.
Also, please send us your ticket ID here after you submit the ticket.
Qode
Thanks! It works for me!
no problem
When I change the window size on my working site, www.bellhopcreatives.com, the header (logo top left) goes from perfectly placed at top left to center and higher as I shrink the page. I’ve tweaked all the header settings I can think of that might cause such behavior to no avail.
Hi,
This is the default behavior of our header for mobile devices. It is set like this because usually the mobile menu button is set to the left of the header and the side area button to the right, so the logo is centered. If you would like to make sure that your logo stays aligned to the left on mobile as well, you can add the following code to your custom css field in Qode Options > Global Options > Custom CSS:
@media only screen and (max-width: 1000px){
.logo_wrapper {
left: 15%;
}
}
Hope this is helpful.
Qode
Thanks. This is helpful. I have a comment to the support team asking a related question: is it possible to set up the left menu options as right menu options? At present under Qode options there is a left menu section and then a side area widget. The left menu section has significantly more options. Ticket #284472
Hi,
Just assigned your ticket to our support team.
Qode
So can I use the side menu as navigation on a one page site using Bridge? Right now it doesn’t seem like the anchor ID works from the side menu.
Hi,
If you are meaning on left menu area, than anchors are working properly, you just need to create menu in Appearance > Menus with anchors. If you are referring on side menu area from the right side, than you will need to build custom menu with custom built anchors and links. Left menu area is much more easier to achieve.
Qode
Got this running. Thank you!
You’re welcome. Glad you solved the issue.
Qode
5 days ago, left issue at support forum, would you see that and reply for the solution ? (I guess you guys so busy, but everytime you guys takes so much time to answer)
The issue is top button(reach to the top and just scroll down then it bounce a couple of times, also at mobile same issue)
Latest version 5.1.1
Big thanks
Hi,
Could you please send us your ticket ID so we can assign your ticket to our support team. Thanks.
Qode
279557
I try to set every speed from 1 to 7, but it doesn’t work. would u help for this picky little shit ?
Big thanks
Hi,
Could you please send us a ticket ID so we could check it, because we don’t see that we have 5 days old ticket?
Qode
Hello QODE. I have really enjoyed setting up this theme. Class A piece of work. Also invaluable are the forums. One suggestion/help for users: Every person wants Bridge to suit their needs compared to the “out of the box” version. In your answers to users are css custom fixes that go in the custom css area. How about “compiling” all of the style fix requests into a .pdf file and store it somewhere on your support?? This would be extremely useful plus if it is updated on a regular basis, would be an invaluable resource for users. Thanks.
Mark, Miami, FL
Hi,
Thank you very much. We will pass this suggestion to our CEO so they will consider it.
Qode
Hi I’m interested in buying this theme but want to know if I can change backgrounds for each page. My idea was also to have a home page with various background images all down the page like seen in parallax sites but have like a portfolio masonry flat over one of the background images. Hope you know what I mean I can email you an image if you don’t of what I had in mind.
My main need is I want it to be responsive and show background images with a portfolio or an interactive banner and not cut it off like my current theme is doing in other screen sizes. I also would love to have different coloured background for various pages of the site but unsure if this is possible.
Cheers
Hi,
Thank you for being interested in our theme
You can’t have background from page to page, you can control background color. But you can set one row with background image and put all content in that one row, so you can do it for every page.
Regarding sections with background on one page, yes, you can do it, you can add multiple rows with theirs background images and various content in it.
Qode
Hi!
It´s posible to use the portfolio filter (same design and workflow) but with posts and it´s categories?
Thnksss!
Hi,
Searhing in your comments i found one that asks the same as i do,
http://themeforest.net/item/bridge-creative-multipurpose-wordpress-theme/7315054/comments?filter=all&site=themeforest.net&term=Blog+list+column&utf8=%E2%9C%93#comment_7419808Was there an answer?
Thnks!
Hi,
This is possible if you clone portfolio list shortcode and edit it to list other post types
Qode
Tnks!
Hi, i´ve been trying to edit the file but i´m just getting errors, could you be a bit more especific (in fich line) should i edit to list posts?
Thnks a lot!
Hi,
Could you can submit a ticket on http://qode.ticksy.com and describe us the problem there, our support team will help you.
Qode
Hello Qode Team,
I want to show the “Header Top Area” even if i scroll down. There is an option for that in the Qode-Options: HEADER -> Header Top -> Show Header Top Area -> Hide on Scroll -> NO
But the “Header Top” disappears if i scroll down. How can i handle it, so that the Header Top Area never hides. By the way, my Header Type is sticky.
Thanks a lot!
Hi,
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look at your setup and help you?
Qode
That’s a nice work! Good luck with sales 
Hi,
Thank you so much for your kinds words and wishes.
Qode
How do you change the colour of the Homepage slider buttons on the left and right?
The navigation arrows to change slider on left and right
Hi,
Please add the following code to your custom css field in Qode Options > General > Custom CSS:
.carousel-control .prev_nav{
border-color: #fff !important;
}
.carousel-control i{
color: #fff !important;
}
and then just modify the color values to suit your needs. The first block of code controls the color of the border (circle) around the arrows, and the second block controls the color of the arrows themselves.
Qode
Hi I logged a support ticket last week about my iphone issues no response as yet?
Hi,
We have found your ticket and assigned it to our support team.
Qode
Hi had one e-mail then nothing is this issue resolved now?
Hi,
I’m not sure what you mean. Has you issue been resolved in the support forum? If not, please continue the conversation there with our support team and they will help you solve the issue.
Qode
Hi guys,
I requested support 3 day ago and have heard nothing back. Support ticket #285777.
The issue relates to the Toggle & Accordians function not saving any of my updates and changes.
Please could you respond/advise as I have a client getting frustrated at the delay.
Many thanks, Sarah
I have to say I am DISGUSTED at the poor standard of support on this theme. I submitted a support ticket 4 DAYS AGO (#285777) and have not even acknowledged, let alone given support.
Your theme has been nothing but a nightmare to use. A website that should have taken a couple of days to build is still not finished over a week in, the theme is clunky, it will not save my changes, it removes paragraph breaks and the boxed toggles and accordians will not save.
You are supposed to be an Elite Author, which means that the support should also be exemplary, and yet there are loads of people on here asking you to respond to support tickets.
ARE YOU GOING TO HELP ME OR DO I NEED TO MOVE THE ENTIRE SITE TO ANOTHER THEME AND REQUEST A REFUND?!!!
Hi,
I just assigned your ticket to our support team. We moved our office this weekend and that’s the only reason for delay. Please be patient, we will handle all tickets.
Qode
Hi I would like to know on a portfolio page, is it possible to click on one thumbnail and it goes to an external URL instead of going to the single project page? Please advise. Thank you!
or go to a specific URL with the same domain name.
What I want is that by clicking on the thumbnail – it goes direct to a specific URL rather than to go to the single project page and then from there click another link to go to the URL I want, which is double work.
Please advise. Thank you!
Hi,
We have custom URLs request already in our to-do list. We hope to get that implemented after other priorities we have right now.
Qode
Hi….I am wondering if this feature has been added? or….likely when will it be added?
Hi,
It’s added You have External URL field in Qode Custom Fields
Qode
Hi, I’m just wondering what slider is used on the bridge 38 home screen and what shortcode is it? Thank you :’)
Hey
It’s LayerSlider. You can find its shortcode if you import LayerSlider for this demo site and go to LayerSlider in the left menu.
Qode
HI! How do I change the main menu background color. Right now it is transparent during the slider. I want it black for the whole site. Also how to the dark and light setting work.
Hi,
You can change the background color by going to Qode Options > Header > Header background color. For the color to take effect you need to make sure that your header is not set to be transparent. In order to modify the transparency, you can go to Qode Options > Header > Header transparency and set the transparency to 1. You can see these options in the following screenshot: http://screencast.com/t/VQNORcXi
Regarding the dark and light setting, this is usually used for transparent headers which are overlaid on top of sliders, so you can change the text color so it is visible on top of your slider image. The dark header will have black letters, and the light header will have white letters. There are a couple of places you can select this option: Qode Options > Header > Header skin for global setting; on each page in Qode Custom Fields under Header skin to modify this for individual pages; and on slides under Header skin when you go to edit a slide. To use this for slides you also need to make sure that the option is turned on for your slider: http://screencast.com/t/NJeLo5vx1dK
Hope this is helpful.
Qode
Love your support, and theme. It looks incredible.
Glad I checked this comments section to find out why videos weren’t working in firefox. I suggest including your recommendation to edit httaccess file in your manual. It’s already well documented, but simply missing this important piece.
This is what I am referring to:
1. Edit httaccess file. 2. Enter the following: AddType video/webm .webm 3. Save
Hi,
Thanks for you kind words about our theme, and also thanks for the suggestion. We our always striving to improve every aspect of our theme, including the documentation.
Qode
I have submitted a ticket on your ticksy but have not get any response, I hope you can give me answer here:
I realise that my page sometimes does not load properly when I click from the menu link.
Usually the background I put behind a text doesnot load properly like:
This is how it should be: http://tinypic.com/r/23r6593/8 This is how sometimes it looks: http://tinypic.com/r/1z1fe5t/8Can you please help me solve this problem? Thank you.
Hi,
Could you please provide your ticket ID so we can assign your ticket to our support team. Thanks.
Qode
Hi, I’ve updated the theme with the latest files, but the Visual Composer plugin still shows version no. 4.3.2
Shouldn’t it be 4.3.4?
Please advice
Hi,
After you update the theme, you also need to update Visual Composer. To do this, all you need to to is uninstall the Visual Composer plugin, and then install and activate it again, and you will receive the latest version.
Qode
Please focus more on speed with this theme. We have loads of very large js files and what not.
Hi,
Yes, we were focused on it last 2 weeks. We will post major performance improvement in next update
Qode
Thank you for looking into this. Some files huge and takes a lot og loading.
Hi,
No problem. We’re always striving to improve our themes in all possible ways. Thank you for the feedback.
All the best,
Qode
