Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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Hi,

I would like to purchase your Template however I would like to know if I purchase the following plugins if they will be compatible with your template. A swift reply would be most grateful. Thank you.

1. WordPress Social Stream (16)
http://codecanyon.net/item/wordpress-social-stream/2201708?ref=designchemical&ref=designchemical&clickthrough_id=272860230&redirect_back=true

2. UberMenu – WordPress Mega Menu Plugin (18)
http://codecanyon.net/item/ubermenu-wordpress-mega-menu-plugin/154703?ref=sevenspark&utm_source=wpmegamenu_organic&utm_medium=demo&utm_content=default&utm_campaign=demo

3. LayerSlider Responsive WordPress Slider Plugin (17)
http://codecanyon.net/item/layerslider-responsive-wordpress-slider-plugin-/1362246?ref=kreatura

4. EventOn – WordPress Event Calendar Plugin (28)
http://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017?ref=ashanjay

5. WordPress Live Chat Plugin (17)
http://codecanyon.net/item/wordpress-live-chat-plugin/3952877

6. WP Flat Visual Chat (21)
http://codecanyon.net/item/wp-flat-visual-chat/8329900

Kind Regards, Web Browser

Hey!

In theory, any well coded plugin should work with Avada. However, the theme and plugin all have unique features and sometimes they can conflict. Most of the time, it is an easy adjustment between us or the plugin author.

1. We’ve not used this one so cannot say for certain. But if an issue does arise, we can check it in our forum and see if we can resolve it.

2. Yes it works, there is a theme option to enable compatibility.

3. Yes we include this one with Avada, so no need to buy it.

4. We’ve not used this one so cannot say for certain. But if an issue does arise, we can check it in our forum and see if we can resolve it. Right now, we recommend using Events calendar.

5. We’ve not used this one so cannot say for certain. But if an issue does arise, we can check it in our forum and see if we can resolve it.

6. We’ve not used this one so cannot say for certain. But if an issue does arise, we can check it in our forum and see if we can resolve it.

Thanks!

Do you know if a prezi can be embedded into an Avada-based site (without losing repsonsiveness and other features)? Thanks.

Hey!

Hmmm I cannot say for certain as we’ve not dealt with that or tied it before. In theory it would be ok, but there are many factors that would be involved. Sorry!

Thanks!

Hi again. Is there a way when I have an image in “image frame” linked to a page to have a hover on that image when the mouse is on it so someone can understant that it is clicable? Do I have to choose another element? I’m trying to make my home page look like the pics in https://www.airbnb.com. Is that posible? with css? If not can you cosider it in new theme version? Thanks a lot

Hey!

Currently there is not a hover effect for image frames, but this is something we can possibly add in the future. It is possible with some custom CSS as well. It would be a nice addition for sure. I’ve made a note on this for a future update, however I cannot say when that will be added but I’ve put it on our more recent feature addition list (a opposed to a general one that will take longer)

Thanks!

Hello Everyone :)

We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.

If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.

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Click Here To Get Free Support

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Thank you, we look forward to serving you!
ThemeFusion Team

Pre Sales Question

Hi do you have any search functionality within your theme like live filtering?

thanks

Hey!

Hmmm not at this moment, but we have discussed adding some new search features, so its possible for a future release.

Thanks!

I can’t get any widgets to show up on my category / blog page.

Why is this? Its always the full width template with no side bar and no options in the widget area

Hey!

Go to theme options > blog and see what is set for sidebar 1 and sidebar 2 for the blog archive/category pages.

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Awesome! Thank you so much

The header is overlapping the content area on pages. It looks like a margin or padding issue, but shows correctly on the shop archive page and when the sticky header displays.

Hey!

Do you have transparent header selected? If so, that option is best used with a slider, or with a full width background image because the header will be pushed down to show content below it.

If that is not it, it could be a custom issue or plugin maybe. We would need to check it out on our forum. If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you

I do have the transparent header selected as I want it to overlap my slider, but on the other pages it’s not needed. Can I have it transparent just for that page to get rid of the problem?

Yes, in the page options you can select transparent header, which will override theme options. So you can either set it globally in theme options, and turn it off in page options for those pages, or vice versa.

Thanks!

Hi there!

I’ve just a question before deciding if upgrading to 3.6.1 from 3.5.3 in two of my clients’ websites that use Avada: if I’ve correctly understood, after the update I’ll have all the thumbnails in the portfolio page misaligned, because the featured images won’t be automatically cropped anymore to fit the thumbnail size and format. Every image in thumbnail mode will be shown entirely. Is it right? ?If so, what am I supposed to do? To uniform the height-width ratio of every featured image in Photoshop BEFORE uploading it to Wordpress? And what about all the featured images I’ve already uploaded? Will I have to reedit them all one by one in WP image editor?

I think the autocrop for thumbnails is a very saving-time option: no matter what kind of image ratio I upload (landscape, porttrait, square, etc.), it crops the image so that it fits the fixed format of thumbnail. Will there be the possibility to keep that option active after the upgrade?

Thanks! ;)

Hey!

Hmm not necessarily. The default setting is for “fixed” so when you update you will not see a difference in portfolio image size. You will only see the difference if you change the setting to “auto”. That setting n be set in theme options globally, page options individually, and in the recent work shortcode.

That option was added because of our new site width ability, at sizes larger than the standard 940px, auto is best to use because the cropped sizes are all made for 940px. So the larger you go, the less the cropped images will fit perfectly.

So you’re all good and nothing extra needs to be done if you keep the same site width, or even something close, like 1000px.

Thanks!

Hi,

What is the name of the slider used in the demo homepage 1?

Also, is there a way of making the menu have a semi-transparent background when the slider images come behind the menu? I don’t want it to be fully transparent.

(I asked this on your official support platform but have not yet received any replies.)

Thanks

OK thanks for the reply. Can you also tell me how to make the slider go all the way to the top of the screen behind the menu like you have done?

And full width

For the slider behind the menu, you need to choose “transparent” header for that page. Look in the page options in the header panel. Or you can do it globally in theme options, however that option only looks good if you have a slider on each page, so the page option is usually best to sue.

Full width is chosen in the slider settings.

Check out our docs on sliders, and videos. There is a “Slider” section here that outlines each one: http://theme-fusion.com/support/documentation/avada-documentation/

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi Support!

I love the theme! I noticed you can go to settings – Simple Social Buttons – Settings:and check the ones you want to display on your pages, post and place them after the content or before the content.I would like to place them in the header. Is that possible? and if it is possible would I need to save a copy of the code when I update the theme?

Thank you for your time! Guruom

Hey Guruom!

They can be placed in the header with header options 2-5. Select header 2-5 and then choose to put social icons in the top left or right of the top bar. http://d.pr/i/13xq3

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hey guys,

I d like to use the same pricing tables as you guys have on http://theme-fusion.com/avada/pricing-options/. No idea how to do it, can’t find anything about it in your manual, just short codes I don’t know where to insert them . I m just a designer. Please help me :)

Please reply here and not to “my” email, otherwise this goes to my client.

Hey!

You can grab that exact page template from our docs http://theme-fusion.com/avada-doc/demo-content-info/import-individual-pages/

Or even easier if you are on v3.6 or higher, it is a pre built page builder template. See #6 here, http://theme-fusion.com/support/documentation/avada-documentation/#page-item-269354

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Hi!

How to change the width drop down megamenu?

Thanks!

Hey!

The best thing to do is use the full width mega menu, if you do not sue that then the columns are auto calculated based off a 6 column setup. So it may be tight in some scenarios, we’re going to add a new option for further control. For now, go to your menu section and make sure this is checked: http://d.pr/i/rGfv

If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you!

Thank you, i used the full width mega menu. Everything works fine!

Fantastic, thank you!

Hello,

Is there an easy way to remove the line on top of the main menu items? http://nl.tinypic.com/r/23ml93d/8

I prebably have to go into -> Appearance -> Editor -> Stylesheet, but I rather not play with the code.

I can change the color -> Theme options -> Styling -> Main Menu Font Hover Color – First Level. Controls the main menu hover, hover border & dropdown border color.

But I only want the hover border to disappear.

Anyway is there an easy way?

Thanks in advance, Alex

Hey Alex!

There is not an option to hide it, the color setting will change the text also.

Hmmm, maybe we can add a new setting for this to control wether or not the top border is shown. I ‘ll make a note. For now, it will take custom CSS, but you do not need to edit the stylesheet, put the custom CSS in theme options > css field. That will not be overwritten or changed when you update.

Thanks!

I am having trouble with the responsiveness of the rotator on this theme. I’m using the revolution slider. I styled buttons that are included in the rotator slide and they are not resizing when the screen is reduced. The general placement of the text is also off.

Is there a way to allow the buttons to resize with the browser window? Also for the buttons & Text to not shift when reduced?

The URL is: http://lifeandhopeaward.com/

The button code used is: TICKETS

Hey!

The rev slider is fully responsive and adjust automatically. However this setup you have requires them to be in an exact spot at all sizes, that is going to be difficult because of the auto resizing. Hmmm … try to use one of the default rev slider buttons instead of our button shortcode to see if that makes a difference. http://d.pr/i/1a8OJ

If it does not, then I would recommend asking the rev slider devs if there is a way around this because I do not see an option for that in their settings. They do have options to hide a layer at certain sizes, so maybe that could work for you if the buttons cannot stay in the same spot all the time. http://d.pr/i/18yRI

If you still ned help with this or have further comments, please post on our forum where we can provide more in depth support.

Thanks

Hello, I really liked your theme, really a good job.

I need your help, I am getting a fatal error in few links ” Fatal error: Call to undefined function is_shop() in /home/content/76/7729476/html/demo/wp-content/themes/abundancecoaching/header.php on line 875”

I don’t know what Iam doing wrong…can you please help me out. Below is URL of my demo site which is under development, error is coming when I select any link under the menu ‘Blog’ http://demo.abundancecoaching.com/

regards John

Hey John!

That error seems to be related to woocommerce, you amy be on an earlier version of Avada and need to update. Make sure you are up to date with Avada and WooCommerce.

HOW TO UPDATE YOUR THEME

IMPORTANT UPDATE INFORMATION

If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.

Click Here To Create A Forum Account & Get Free Support

Thank you, we look forward to serving you

My page template Avada very slow loading.

Customers call and complain about the slow loading of the page: www.dobrotaprozdravi.cz as if it’s stuck.

I myself, when something correct in the administration, so I have a problem that I have to click several times before the change. An error message that the “page not responding” or “a script is loaded again and again.”

according links

Google Developers https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fwww.dobrotaprozdravi.cz%2F&tab=desktop Pingdom http://tools.pingdom.com/fpt/#!/c4BaeL/http://www.dobrotaprozdravi.cz/

It seems that the error is not in my content, but in a template that I can not repair.

Hey Champ1on,

The issue is not the theme, it is your 100% your content. We have discussed this with you several times before. Please listen to our advice on this, we know what we are talking about.

Your content is huge in size, that is why it is loading so slow. The weight of the main page of your site is about 11.5mb, it should be much, much lower than that.

Our live demo that has even more images and content on the home page than yours, is a fraction of the size at about 4MB. Even if you used the default 2014 theme with your exact content it would be very slow loading. The weight of the image files on your site can be reduced by a factor of 10 without sacrificing quality. And the site will become more user friendly.

For starters, read this thoroughly: http://theme-fusion.com/knowledgebase/is-your-site-running-slow/

I sampled 3 images out of your main slider, and each one is about 400KB in size. Those 3 image themselves are over 1MB total, that is extremely large for 3 images.  This one image itself: http://d.pr/i/nMts is almost 700kb by itself.  It should be less than 100kb.

Here is a size report from Pingdom:

http://d.pr/i/17XTs

And here is a time spent report from Pingdom:

http://d.pr/i/X5lC

As you can see, almost 80% of load times are due to your images. You need to optimize them properly to reduce this. You should also be using a cache plugin (see my link above), but first it is crucial that you optimize your images.

If you would like us to assist further, we need you to post on our support forum.

Thanks

You are partly right. However, this does not explain why the administration pages http://dobrotaprozdravi.cz load slowly as well and why there appears message: “Web page not responding” or “ongoing script stops web page”

That is not from our theme, I assure you. Test our live demo to see, any page will not do that.

You either have a server issue going on, or a configuration issue. I would first recommend disabling your 3rd party plugins to see if that helps, and in addition, contact your host and explain what is going on. That is not normal, and is caused by one of those things.

Pre purchase question, I would like to use the Shop section of your theme. Is there a way to change the language of all the keywords to Dutch manually or anything?

And would it be possible to remove the shipping address step in the checkout page, turn it into an option or something on the billing page instead, an option to ship to another address than the billing address? Or would that be impossible

Andd, is it also possible to use the revolution slider on top of the products in full width?

Hey!

The entire theme can be translated into your language. It is not a one click change, but we have documentation on how to do that and also include language files, including Dutch

Hmmm … The shipping address and setup of the shop comes directly from WooCommerce plugin. They do offer options for certain things, but anything outside of that would require customization. I would recommend checking out WooCommerce plugin and options to see if it can do what you need.

You can choose to “ship to another address” directly on the checkout page, http://d.pr/i/16LaA

Yes you can put the rev slider on any page or post :)

Thanks!

Hi, does avada support wordpress multisite?

Yes it does!

Hi there!

How can I disable the plus icon (which trigger a pull down) on the top right corner?

I just updated the theme and cannot find a way to disable it.

Thank you.

Hey!

Yes that is one easy option to turn on or off in theme options > sliding bar.

Thanks!

Hi. Great Theme. I just start working. Can you pleasse check layerslider 5.3.1. A lot of bugs are fixed in the latest version. If I upload the new version will it be ok with the theme? Thanks

Hey!

Strange as we do not experienced that bug and have not seen reports of it. Never the less, we will include it in the next theme update for certain. Also, due to how the licensing rules work, themes have to issue a theme update to get a plugin update, but each user can purchase a single copy of the plugin update to get auto updates from that plugin. We’ve discussed with the plugin devs and Envato about this topic, with the hopes of allowing our users to get auto updates without a theme update. The current system is not the best because it forces us to release a quick update for one plugin, which is detrimental to our update process. Hopefully that will change soon making it easier for these situations.

Thanks

That would be great since I already have bought the Layer slider.

Oh if you already bought it, then you can use it with Avada. Enter your code for auto updates or install the plugin update the regular way.

Thanks!

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