1685 comments found.
The “Choose Header” option is not working. I cannot select another option. I tried updating the mytheme.admin.js file as I saw this in another comment but didn’t do anything for me. Please help.
Also, trying to change full width to boxed layout does not work?
Hi.,
These type of issues fixed in our updated verision soulmedic 1.5.
Kindly, use this updated version.
Follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
I just purchased and installed your theme, however at the backend under Woocommerce Products management, I’ve added 3 product items but I cannot see any of them shown so I have no way to edit them. (see attached screenshot). Please help, thank you very much.
https://www.dropbox.com/s/5mewh12ao7vlnxb/product%20not%20show.jpg?dl=0Hi.,
To get rid of your issues, try following ways,
(i) Kindly, use our updated version of the theme.
(ii) May be plugin conflicts will occurs, So deactivate all plugins except our theme package plugins. And check it out.
If again issues continues , Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi. I’m looking for the Page Builder…. Is there a plugin I’m supposed to install? It’s confusing with just seeing the shortcodes on the page. Thank you!
Hi.,
No, need to install any other plugins. In our updated version soulmedic 1.5 we have included page builder. Kindly, make use of our latest version.
Regards., DesignThemes Support.
Hi, I’m try to change blog layout with a sidebar but doesn’t work. I have selected the sidebar and the correct layout but when I’m refresh the page do not apear. Can you help me? Thanks
Hi.,
Kindly, refer the attached screenshot to resolve this issue.
https://www.dropbox.com/s/996x0pwl55xxt0c/rectify-blog-temp-issue.png?dl=0I’m sorry, but this is not my problem. I can’t put de sidebar in blog page or change some elements in wordpress backend like put 4 columns in portfolio or put sidebar in blog. I can’t activate some elements in backend. Thanks 
Hi.,
Hope you had a great weekend
Kindly, update our theme with latest version to fix the issue. Follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
I’m sorry, but don’t work. I can’t put footer with 4 columns and sidebar in blog. I think its a bug with the theme and wordpress. I have installed 3.9 wp version. If I install 4.0, do you think I can solved the problem? Thanks
Hi.,
If issues continues after Updating our theme, kindly mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we will check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Thank you so so much
Okay!., Thanks
Regards., DesignThemes Support.
Hi there, I am experiencing big problems with the Archives (Authors, Categories, Tags, Portfolio).
Firstly, From Soulmedic > Speciality pages, I cannot make any change to Page layout and post layout (the green check icon doesn’t appear). Note: I have already changed mytheme.admin.js to solve a similar bug.
Secondly, I don’t know how to change the layout of Portfolio archive. I’d like to show my archive (for portfolio) with 3-4 columns and the right end side bar, whilst now i have just no bar and one column. Thank you in advance for your help.
Hi.,
1) These type of issues fixed in our updated verision soulmedic 1.5. So use this updated version.
Kindly, follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it.
Now you are updated to the latest version of our theme.
2) In our theme, We didn’t give those option for Portfolio what you have mention.
Hi – loving the theme. I would like to replace the “top msg” section of “header3.php with the top top menu section of “header1.php”. This is a relatively easy copy paste if I edit your main files, but I am using a child theme and setting up the same pathways / folders / and files in my child theme does not work the way it does with the main wordpress files (like footer.php).
I have been reading about “filter hooks” in php – is that what’s going to be required? If so, can you please walk me through how to do what I want with the header1.php and header3.php files as that will be a great way to learn.
Any help will be greatly appreciated.
Regards, Chad
Hi.,
(i) Go to header.php file from the theme directory.
(ii) Kindly, replace the get_template_directory() by get_stylesheet_directory()
Refer : https://www.dropbox.com/s/i0sx2kbrep16qvz/child-theme-directory.png?dl=0
(iii) Now you can modify header type file code from child theme directory. changes will works in child theme.
Thanks for the reply but my header does not have that line in it (nor any of the other php code, from your example, in the
also – just to clarify – I’m wanting to change the layout on the header choices in the framework / headers folder – not the layout of the main header.
Chad
I realized I hadn’t updated the theme – so I just did that. I now have this code in my header.php but as you can see – it’s not in the “header-wrapper” div (as your example) and it doesn’t’ include the “get_template_directory()” you mentioned.
<body <?php body_class( $body_class_arg ); ?>> <?php $picker = dttheme_option(“general”,”disable-picker”); if(!isset($picker) && !is_user_logged_in() ): dttheme_color_picker(); endif;
if( is_page_template('tpl-header1.php') ) {
$header = "header1";
}elseif( is_page_template('tpl-header2.php') ){
$header = "header2";
}elseif( is_page_template('tpl-header3.php') ){
$header = "header3";
}elseif( is_page_template('tpl-header4.php') ){
$header = "header4";
}else{
$header = dttheme_option("appearance","header_type");
$header = !empty($header) ? $header : "header1";
}Top Bar
require_once(TEMPLATEPATH.”/framework/headers/{$header}.php”);?>
Hi.,
If you want to change framework / headers layout in child theme directory , you have to replace the get_template_directory()
by
get_stylesheet_directory()
from theme-directory / header.php file.
Did you read what I wrote? “get_template_directory()” does NOT exist in my header.php file. What you see above is a copy / paste from my header.php file. In the “header-wrapper dive section you highlighted in your linked dropbox example – there is NOTHING THERE…no code at all….. How can I replace something that does NOT exist?
if you want – I will email you the header.php file that exists in my theme
FYI – I have found a “get_template_directory ()” in my FUNCTIONS.php and 39 instances in my INCLUDE.php file – but there are no instances in my HEADER.php
Hi.,
Try replacing the below code from
require_once(TEMPLATEPATH.”/framework/headers/{$header}.php”);
to
require_once(get_stylesheet_directory().”/framework/headers/{$header}.php”);?>
in header.php and try to make changes in the child theme folder.
Regards., DesignThemes Support.
Hello guys,
it’s me again
Is it possible to change the % sign in the progress bar to another sign or to remove it completly?
Hi.,
(i) Go to wp-folder / wp-content / plugins / designthemes-core-features / shortcodes /shortcodes.php
(ii) Find function “dt_sc_progressbar”
Kindly, refer the attached screenshot to resolve your issue.
https://www.dropbox.com/s/sws0cgc842bb4ga/percentage-sign-change.png?dl=0Hi, the buttons and the callout buttons don’t have an option to put a link.
[dt_sc_callout_box type=”type4” button_text=”Contact Us” target=”_blank”]
I need to know how to link the button in the box to an actual page.
I figured it out [dt_sc_callout_box type=”type4” button_text=”Contact Us” link= ”” target=”“]
Hi.,
Thanks for the reply.
Let us know, if you find any issues in future..
I have setup the theme here but I cannot find solution for 2 problems
in Blog page – I set that side bar is on right side but it does not exist here – how do I fix this ?
in bottom of home page, there shoud be 3 latest blog posts, but it is static…. – what is shortcode for 3 last posts in blog?
Thanks
Hi.,
1) Kindly, mail us your site credentials (WP & FTP access logins) So that, we will fix your right sidebar issue.
2) “3 last posts” – this shortcode is not avaiable in our theme. We will include this in our theme updates.
What is your mail? I tried to contact you but did not get ant answer…
Hi.,
Kindly, mail your queries to – support@iamdesigning.com
I have a pre-purchased question. Is it possible to have a list of product categories shown on every pages’ side column? Thank you.
Hi.,
Thanks for making contact.
Yes, It’s possible in our theme.
Please tell me how to do this. Thanks
Hi.,
To get rid of your issues, try following ways,
(i) Kindly, use our updated version of the theme.
(ii) May be plugin conflicts will occurs, So deactivate all plugins except our theme package plugins. And check it out.
If again issues continues , Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi. I wish to use woocommerce to show products catelog and products information only without shopping carts. I entered products with photos, and set product thumbnails size in woocommerce settings. But the settings of products image size not working. Even if I set all product images same size, the product thumbnail s in product catelog page are still shown in different size. Are they affected by the theme’s CSS? Thank you!
Hi.,
No , It’s not affect by theme’s CSS. Kindly try to resize the thumbnails using the regenerate thumbnails plugin at https://wordpress.org/plugins/regenerate-thumbnails/
I did resized the product thumbnails using the regenerate plugin but this does not affect the product thumbnails size shown in the product catelog in Shop page. See the screen shot which shows all the images are pre-defines as 500×500. Just wonder where this is set. Thank you!
https://www.dropbox.com/s/fhz9wjj9432lzsw/ProductImageSize.jpg?dl=0Here is the Shop page in your Demo site:
https://www.dropbox.com/s/jdt1eil1xy8cg1k/DemoProductImageSize.jpg?dl=0How is this set in css files? It shows the image is 1000×1000 in size. But it shows a smaller image in the page.
Thank you!
Sorry the code for the 500×500 placeholder is: img width=”100%” height=”100%” src=”http://placehold.it/500×500”.
Hi.,
If you use http://placehold.it/400x400 as the featured image of the product, then the image size will be reduced. Use any size preferred by you as the size in the placehold url.
That’s the issue. I don’t know where I can find http://placehold.it/500x500 so that I can change it to http://placehold.it/400x400 or http://placehold.it/200x200. It is set somewhere which I don’t know. Please help. Thank you!
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Thanks
Hi.,
Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Is the latest theme compatible with wordpress 4.0?
Thanks
Hi.,
Yes, it’s compatible with wordpress 4.0.
Hello,
After Install soul medic we can add a lot items on the Menu… This is the video with the issue: https://www.dropbox.com/s/dfsa2c8kfa4e4xz/soulmedic.mov?dl=0
We still waiting reply by email. We sent credentials 5 days ago! Thank you
Hi.,
Kindly, contact your hosting team and ask them to increase the memory size, so that the issue will be resolved
I did it, they increase the PHP memory and also I change on wp-config.php “define(‘WP_MEMORY_LIMIT’, ‘96M’);” and still not working..
Hi.,
Kindly, make sure you have checked the ” Header Menu” checkbox after you add the new menu items and then click the “Save Menu” button. If you still can’t save the menu items send us your updated admin and FTP details, so that we can check the issue. The details we are having is not working.
I did it and still not working… I sent a message with my credentials.
Hi.,
Kindly!., check the attached screenshot for the server variable (max_input_vars) which we were referring too. Just try increasing it to 5000. Many wordpress users come across this issue and increasing this variable value solved their issue.
Also our another suggestion is to remove some unwanted menus items from your header menu, so that you can add additional menus.
https://www.dropbox.com/s/rforv66foeem16h/max_input_var.png?dl=0Hello. I did it and still not working. You can review and the max_input_vars are in 5000. You can check here: http://ow.ly/CANGH please help!!!
Hi.,
Increasing the max_input_vars should solve the issue. Not sure why it is not working. Can you please it in your local machine and let us know if you are getting this issue.
When I open my website on a tablet my products don’t show only one line and when you click on it half an image apear. Note: I already tried to deactivate all my plugins and reinstalled soulmedic. Pls help.
Hi…!
Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
You guys told my I had to reinstall. I followed all the instructions. No succes. Pls help.
Hi,
“I would like to know if is possible to display the content for a specific portofolio category (filtered) instead of “all” when the page is loaded for the first time – but still allowing the users to select later the “all” entries.
It’s like you want to see first a specific portofolio by default (without any click selection) and later all the entries.”
Hi.,
Sorry, we do not have such options in this theme. We will consider it in future updates.
Afther woocommerce update I can’t see products in my admin anymore, how can i fix this? NOTE: I already reinstalled the latest version of Soulmedic. Please help.
Sozz! Already fixed thanks to answer to sipepdesign tnx
Another problem now.. My products are now showing vertical instead of horizontal and my buttons fade away when i hover 1. http://snag.gy/1TL9T.jpg 2. http://snag.gy/j2SJ9.jpg
Hi…!
Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi.,
Let us know, if you find any issues in future.
You guys told my I had to reinstall. I followed all the instructions. I already did this as I said in my first reaction 
Hi.,
We have fixed the issue. Kindly, check the following links
1) http://www.alderfit.nl/winkel/
2) http://www.alderfit.nl/product-categorie/abonnementen/Same problem after the woocommerce update.. Any solutions to this?
Hi.,
We can’t see any issues in following url’s. Kindly, check it again.
http://www.alderfit.nl/winkel/http://www.alderfit.nl/product-categorie/abonnementen/
Regards., DesignThemes Support.
Hi, the problem is not in the frontend but now in the backend (see first post) NOTE: Already tried to reïnstall woocommerce and designthemes core files. No succes
Hi!.,
We have fixed the issue. Kindly, check it out now!
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi, just bought this template. Looking okay. How do you change the icons on the site. Which folder or settings do you replace those icons? I see the photoshop templates, I made changes to the icons – moving the medical icons etc. But I can’t find in the template where to replace to icons.
Hi…
Kindly, refer the attached screenshot:-
https://www.dropbox.com/s/d3x7vjorjhesf5d/font-awesome-icons.png?dl=0If you want to change highlighted icons in screenshot.
Refer : https://www.dropbox.com/s/glf9dmv38arqzto/change-font-awesome-icons.png?dl=0
You can use font awesome icons – http://fortawesome.github.io/Font-Awesome/icons/
Hi, i just bought this theme and i have problem with setting top menu and making theme boxed, can you help me with these issues ?
Hi…
1) To create top menu -
Refer : https://www.dropbox.com/s/lyzg44we4ohexrd/top-menu.png?dl=0
2) To set boxed layout -
Refer : https://www.dropbox.com/s/yjwc6qmxoudx7kt/boxed-layout.png?dl=0
Hi there,
i was trying to install Google Maps on my footer, I have read some of you comments but I cannot find the “Responsive Styled Google Maps” plugin. Well, surfing on the web, I realised that it costs $15. Should I buy it or it is included? Thank you.
Hi…
“Responsive Styled Google Maps Generator” plugin comes along with our theme package. So you no need to buy.
Map Shortcode : [res_map address=”Coimbatore, Tamil Nadu, India” description=”DesignThemes {br} Themeforest {br} Phone: 0040 752 235 756” directionstext=”(directions to our address)” icon=”blue” color=”classic” pancontrol=”no” scalecontrol=”no” typecontrol=”no” streetcontrol=”no” zoom=”14” zoomcontrol=”no” draggable=”yes” scrollwheel=”no” width=”100%” height=”500px” maptype=”roadmap” popup=”yes” center=”” refresh=”no”]
Drag and drop text widget in your footer widget area and Paste above shortcode to text widget.
