8582 comments found.
BEWARE! – If your menus have submenus you will not see any menu in Safari 5. Themeco says it is too old to support.
FYI – I have began making my browser skinny when viewing demo themes to see what happens in responsive.
Hi Damion,
Safari 5 is no longer in Apple’s release cycle, and neither is Snow Leopard. Safari 5 is not fully HTML5 compliant, and has been known to have rendering issues with CSS3. As of September, 2014 total Safari usage is at roughly 3.6% with Safari 5 usage just a fraction of that 3.6%. It is not advisable to use a browser that is no longer in a companies release cycle for several reasons not the least of which is safety and security. In July 2011 (over 3 years ago), for example, Apple patched Safari 5.0 for the final time, updating the browser to version 5.0.6. That edition was the last that ran in OS X Leopard, which was released in October 2007. More info on that can be found here.
Good for you and your stats but my clients and more so their customers dont care about your stats. The theme clearly claims Safari compatibility but by your response that is clearly not true. Safari6+ Compatibility would be honest and have made me reconsider the purchase rather than building an entire website just to find out that in fact X is not Safari compatible.
You are welcome to your opinions, however when the company who released the software stops providing patches and updates to it, that is a good sign it’s time to move on to more stable, modern browsers and encourage your clients and by extension their customers to do so as well. As the claim to be Safari compatible does not specify version numbers and certainly doesn’t claim to support versions not supported by Apple itself (and ThemeForest does not give us an option to list specific version numbers like they do for Internet Explorer), it is certainly accurate to state that X is Safari compatible. It is also compatible with Safari 5, there are simply certain elements that might render differently due to the outdated nature of browser and the many new versions since.
Hi,
I am interested in buying this theme. Are modal popups supported?
And is there any wp-login.php or registration (BuddyPress) styling supported?
and one more question: is it possible to put different visual composer elements within boxes, something like this: http://prntscr.com/4w4f7v
Hi Martin,
There are no modal popups out of the box in X. We do provide integration with BuddyPress, however there is no styling option for the wp-login.php page in the theme.
With regards to VC, we use a customized version of the plugin in X that allows our customers to work with our Shortcodes, and you can definitely group our Shortcodes together (for example putting a Button Shortcode in a Column Shortcode.
For a full list of all the Shortcodes in X be sure to check out this page.
Cheers!
Hi,
Does your theme support custom category headers (i.e. different header image for category ‘apples’, different one for ‘bananas’, etc.)?
Dariusz
Hi Dariusz,
When using our Ethos Stack, there is an option to show most commented, random, or featured posts at the top of the archive pages as you can see here and here.
Cheers!
Hello,
registered with my wrong email-account on your platform. Please change it from ric.morote@live.com to ric.morote@live.de and send me a new Password. Thank you really much!
Hello,
I have sent my email on the 7th of October 2014. trough support forum. No reply so far?
Please advice on how to re-create Ethos Home Page – Main Menu under Ethos Stack (http://theme.co/x/demo/ethos/1/).
Note that under this URL https://theme.co/x/member/demo-content/ and “Homepages visual composer” there is no file to be downloaded for Ethos 01?
Do I need to buy additional plugin Visual Composer if I wanna implement this layout or any other layout for that matter?
Is there any alternative if I wanna go without Visual Composer WP Plugin.
Thank you for your prompt reply.
Best
A.
Hello, I’ve just purchased this product again so I can install this to a second website. How do I go about verifying a second purchase?
Thanks
Hi Matt,
Many thanks for the repeat business…we certainly appreciate it!
You can head on over to your My Account page once logged in to our member center and register your second purchase by clicking on Manage Licenses. If you haven’t registered for access yet you can do so here. If you’ve already registered, you can login here.
Once logged in, this article and video tutorial in our Knowledge Base walks through the product validation process and would be helpful as well.
Cheers!
Ultimate Addons just updated theirs to include a ‘spacing for mobile’ option when inserting anything. Sure would be nice..hint hint.
Spacing is a pain, especially on mobile. Cheers.

As we have a customized version of VC we don’t support extensions to the standard plugin, however customers are certainly welcome to use any tool they deem necessary on their own.
Cheers!
I realize that but maybe in a future update it would be nice. Thanks.
It has more to do with the functionality of the tool in the first place. Since the page builder provided in X is meant to work with our Shortcodes, there are no plans to provide integrated support to a tool that essentially is a 3rd party extension (Ultimate Addons) to a tool that is already a 3rd party extension (VC) in our theme. Our future updates will be centered around our own new functionality and features. Again, customers are welcome to integrate any 3rd party solution they wish, it simply falls outside the scope of our support and given how VC is used in X will not be something that would be included in our integrated version.
I understand. I wouldn’t want to mix in a 3rd party one anyway. But now that leaves me to learn CSS so I can space mobile and do stuff like style the tabs and accordions. I’ll head on over to the forums and knowledge base to get the full skinny. Thanks for your help.
My pleasure 
Hi,
I understand we cannot use the native version of Visual Composer. What about VC extensions like Ultimate Addons for Visual Composer? Will they work?
Thanks!
All best, BBC
Hi There,
You are welcome to use the standard version of VC, we simply don’t provide support for it. Extensions would fall under the same category…you are welcome to use them, however our support does not cover them as they are extensions to something that is already an extension.
Cheers!
Thanks for the quick reply! I’m not sure how VC Extensions works but I assume you have created a custom X-version of VC, is it possible to import these mods in the native version of VC?
You’re most welcome!
No, as our version is custom-tailored to work with our Shortcodes allowing our customers a drag/drop interface to build pages.
Alright then I’ll hope the other way around will work (adding a VC extension to the custom-tailored VC)!
Really appreciate the quick replies!
My pleasure, but just so you know we don’t expect the extensions to work out of the box as the version we have integrated into the theme is customized.
Buenas tardes, he comprado el tema y al cargarlo en wordpress me da error, me da el siguiente error:
No se ha podido descomprimir el paquete. El tema no tiene la hoja de estilo style.css.
Fallo en la instalación del tema. Por favor le agradecería que me facilitaran la versión completa ya que he pagado mas de 50€. Un saludo. Mi correo es conradorodri.c@gmail.com
Hi There,
You see that message when you are trying to upload the wrong file. Make sure you are only update the theme files and not the entire zip with documentation, etc.
Please register at our member center then watch the theme installation tutorial.
If you need anything further, a member of our development team will be happy to assist in our member forums.
Cheers!
Muchas Gracias, ya está instalado…. Ahora a Trabajar, jejejej. Un saludo!
Bueno… Parece que pasa algo raro. cuando me registro, introduzco mi nombre de ENVATO: posicionamientoweb1977 y elcodigo de compra: dc40285a-415e-4e25-94f9-4333f5bf1642…. Y SE QUEDA LA PANTALLA EN BLANCO, no sale nada
Please contact us, and we can send over instructions for verifying your account.
Cheers!
When I use Visual Composer, my elements do not show up! Does the x theme include it? What do I do?
Hi There,
Make sure you are using the optional, integrated version of VC that is included with your purchase. For more information, please review this article. If you have not registered for access yet, you can do that here.
Should you need anything further, a member of our development team will be happy to assist in our member forum.
Cheers!
Now I get this error:
Fatal error: Call to undefined function x_visual_composer_templates_id_increment() in /home/pets411/public_html/wp-content/themes/x/vc_templates/vc_row.php on line 81
Should you need anything further, a member of our development team will be happy to assist in our member forum.
Cheers!
My site is displaying 2 Slider Revolution that I created.. and I’m only using one shortcode. Please help.
We will be happy to assist, however please follow the directions outlined above for getting support.
THERE YOU ARE…WE’VE BEEN LOOKING FOR YOU!
We are so thrilled to be able to share this product with our current and future customers! Should you have any pre-sale questions, please feel free to post them here, and a member of our staff will be happy to help.
If you have purchased and are looking for theme support, please REGISTER at our member site to browse through our many support resources. Once logged in, feel free to search the forum or open a new thread.
Already registered? You can LOGIN HERE. Thank-you for the privilege to serve!
All Our Best,
Your Theme.co Team
Thanks for all replies! I will definitely buy X soon. Milestone = I think this comment would hit 3000th! Congrats. X is simply the BEST THEME ever seen.
Woohoo! Many thanks for the kind words, my friend…we look forward to having you on board and many more milestones ahead. We’re just getting started 
Hi. Is it possible to build membership site using X? Thanks!
Hi There,
There is no membership functionality built into the theme aside from our Protected Content Shortcode which is for simply password protection of pages or posts, however customers are certainly welcome to integrate with 3rd party membership plugins when using X to run a membership site.
Cheers!
Last question - X comes with WooCommerce and well-integrated! Do you have any clients who use “Easy Digital Downloads” plugin in X?
None that come to mind right off, however there shouldn’t be any issues with using the plugin aside from just the standard integration of a 3rd party solution with a theme.
Hi, Is there a way to make the menu slide or be hidden similar to http://www.beyonce.com/
No, the menu functionality in X does not work like that out of the box.
Hi, is there a way to use for specific pages a specific stack / css sheet.
Thanks.
Hi There,
Stacks are used one at a time, so unless you installed the theme on multiple directories or with a WordPress multisite, this wouldn’t be possible within one install.
If you need anything further, a member of our development team will be happy to assist in our member forum, and if you haven’t registered for access yet, you can do so here.
Cheers!
Hello, I have a question. Is it possible to create a horizontal menu with logo in the middle? If yes can you please share an example site.
thanks.
Hi There,
You can center the logo/navigation in the Customizer by going to Header > Logo & Navigation > Layout > then selecting the Stacked radio button. You can see an example of what this looks like when using the Renew Stack here (works with all Stacks).
If you need anything further, a member of our development team will be happy to assist in our member forums, and if you have not registered for access yet, you can do so here.
Cheers, my friend!
I have a client with special design request.
Can your theme allow me to set up a header like this
http://www.mauricewatts.com/pics/screen-shot-shop.png
Need to be able to:
1) Add Logo to the left
2) Have ability to add 2-3 small widgets in middle of header for Special Promo, Customer Service Number and Social Icon.
3) Cart Information to the Right
4) A true Search box to the right
5) Login/Register – Wish list – Compare menu to the upper right.
6) the MAIN MENUS across the bottom of the header.
If no do you or anyone know of a them that will?
Hi There,
The menus in our demos give the best example of what is possible with our header area out of the box. Specifically, you can place the menu fixed left, right or fixed/static top. When fixed/static top you have the option to center logo/navigation as well. Other menu features include our optional header search that you can see in the Integrity 01 Demo as well as an optional top bar that when activated goes above the header and allows for text on the left and social icons on the right. Any functionality needs beyond that would need to be customized on your end post purchase.
Cheers!
FYI: If you are switching themes and have portfolios already setup, be advised those portfolio items will disappear when activating this theme, and will have to be recreated in new theme (X).
Hi There,
That is fairly standard practice as most themes use custom post types related to portfolios due to their functionality.
Cheers!
Hello,
great theme but I’m unable to register on your site to get access to the API and everything else. I go to the link below and put in my username and purchase code but it keeps saying “something went wrong, please try again”
https://theme.co/x/member/wp-login.php?action=registerHi There,
Thanks for the kind words! If you are having trouble registering for access to our member center, please contact us, and we can send over instructions for verifying your account.
Cheers!
Hey i’ve purchased ‘X’. Can someone assist me in creating something like this?
http://www.momizat.com/theme/multinews/magazine/A full-screen page-flipping effect for individual magazines within a site?
Hi There,
If you would like more information on customization services, feel free to contact us.
Cheers!