39363 comments found.
Hi,
Is your theme support Icons and subtitle for the main menu?
I can see there you mentioned about the icon with menu but not found the subtitles.
can we add subtitle with menu item?
Please confirm.
Thanks.
Hey!
Currently you can use icons next to menu items when using the mega menu, but we do not have subtitles yet but will be adding them at some point in the future.
Thanks!
Hello,
i have a page con make a re stilyng of it with your template AVADA. Normally i have the Builder to drag and drop the elements but i can’t see them in theis installation of the client. There is a form to activate o desactivate it?
The web was started by other designer and now we have the project ti finish it. I have all the documentation and the zip original , the installation its running ok, but i only see see the view like an editor classic…i need help please 
.
Thanks in advance.
Hey!
if you do not see the builder then most likely you are using a version that did not have it. We added it in 3.6 so you will need to update to that version by getting access to the buyers account who can download the theme files.
Thanks!
HEllo again, thanks a lot. I’ve seen in the panel of our client that the version he has is 3.5.3. I want to install the new version to make some changes with the help of the builder. But i did’t buy teh template directly. I’am a user of themeforest and the other designer gave me tha zip with all the contents of AVADA (The client buyed it) . There is possible if i give you the url you can certificate it? The designer cant put the code of themeforest , buy i can give you all the pack for you see is an original.
There is any possibility?
Thanks in advance.
Hey!
Hmmm the only thing you can do is get the buyer to login to their Themeforest account and download the new theme files. Unfortunately we cannot give out updated files outside of the marketplace.
Thanks!
Hello again, I’ve the purchase code that the above designer had. If he changes his data account in your support is possible that the client has the update? because it is the rightful owner of the template because it has been paid to the designer?. There must be some solution if you have given us all files and code for buying and licensing.!!
The important thing will be to get the Themeforest account information because that is how you download the theme updates. Not from our support forum.
Our support forum is where can can handle support and if they can change the data on the support account then you can take it over to get theme support.
Are you in touch with the person who bought the theme If so then I would recommend asking them for the Themeforest account info because that will give you everything you need. Unfortunately we do not have any control over that type of thing and theme updates can only be downloaded from Themeforest account, or from the auto theme updater which requires access to the Themeforest account.
Thanks!
Hello Everyone 
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
have in a language Portuguese ( Brazil) ?
Yes we do, it is not fully translated fro backend but I believe the whole front end is. We use Transifex for translations and it is a community project. Currently we have 50 languages https://www.transifex.com/projects/p/avada/
Thanks!
Good Luck!
Thanks!
When working with the tagline box ..
How do I get a straight blue button without effects transition and stuff. Just like the green default one, when i select it.
Best regards
The predefined colors you choose ( http://d.pr/i/FDeT ) are all going to have gradients since they are the predefined skins from theme options.
Go to theme options > shortcode styling and setup the correct colors you want under the button shortcode. then when using the tagline shortcode, select “default” for the button color and it will pull theme options.
Thanks!
Hi, great one, just a quick note, it is possible to have a smaller menu on mobiles? I have now an orizzontal line with the words go to.. and the menu on the right, it is possible to have only the three lines menu? Anyway how do I change the Go to… words?
many thanks
alex
Yes you can do that as long as you are on v3.6 or higher. Go to theme options > menu and choose “modern” mobile menu design.
Thanks!
thank you perfect
Welcome
type support portal website? Support Chinese characters?I want to use it to reach the company web site, including news, project, 360 panorama hall and electronic magazines, and other functions.
Hey!
We support chinese characters.
Thanks!
How Do I Update or find out the current version for the plugin FusionCore?
Hey!
You can do this by updating the theme also, download the latest files from your Themeforest account, or if you are using the auto updater it will show you have a theme update.
See this post also: http://theme-fusion.com/avada-doc/install-update/plugin-installation/
Thanks!
The email account I signed up with on your support form has since been deleted so when I go to reset the password it’s getting sent to an email address that no longer exists. How can I go about getting that changed to my current email address so that I can get this resolved?
Hey!
Email me at support@theme-fusion.com with the email you’d like to use and I can change it.
Thanks!
I’ve done that with no reply. In case you’d rather I put it here it’s james@pdmutah.com that I’d like to use.
We’ve replied there yesterday and changed the email for you
in this theme…can i have the left sidebar and the right sidebar up on one page at the same time? so there would be like 3 columns on the page.
Yes we offer dual sidebars on the same page, you can do this as long as you are using Avada 3.6 or higher.
Thanks!
thanks. also is there an easy way to change the […] from a blog post to “Read More”?
also i would like to move the breadcrumbs right below the header title. whats the best way to do that?
Hey!
Both of these are customizations, but for the read more item, see this doc post: https://theme-fusion.com/knowledgebase/how-to-change-to-read-more-on-blog-excerpt/
For breadcrumbs, you will need to make some code edits. Also, if you can wait until our 3.7 release (coming in about a week or so) you will be able to put the breadcrumbs below the title and center them both with our built in options.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Does buddypress work right out of the box with your theme?
Hey!
Yes from what we know it does. We do not add design styles to it yet, but will at some point along with other integration.
Thanks!
Hi ThemeFusion,
Thank you for this amazing theme…very nice! I have a question for you guys. Is it possible to add more line-spacing to an order-list on a page? I have looked through the support form for help…I saw a post were someone said you could add this (css below) and adjust the line-height of the ordered list.
ol li { line-height:22px !important; }
But this is not working for me…I pasted it into my child theme to see if it would work and nothing happened. Could you please point me into the right direction!
Thanks
Zach
Hey Zach!
Yes that can be done, if its not working though please post a new thread on our forum so we can take a look at your site and setup. We’ll see what’s going on.
Thanks!
Hi, it’s a super theme! I’m using it to develop a weddings planning website. I’ve a little issue to solve: in the portfolio, I’ve an items list; if I don’t insert some content in the html editor (in the item template) the excerpt doesn’t work. Is’s showed all content that is in the blocks made with the builder.
Is there a solution for this trouble?
thanks for your time
Hey!
Hmm we’ve not seen this and cannot reproduce it. But we can take a look on our support forum for you in detail, please signup there with the purchase code from Themeforest.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hi, How can I change the thank you message on the contact page?
Thanks
Hey!
That cna be done in contact.php file.
Thanks!
If I change the contact.php file, will I lose the changes with the next update?
Yes but you could use a child theme for that. If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
hi,
We are using your Avada theme , Why exists a down arrow in our main navigation ? please refer to our website : http://www.anzigcomponent.com , We want not to have down arrow.. thanks !Hey!
Please signup and post on our support forum so we can take a look for you.
THanks
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to helping you!
ThemeFusion Team
Need help Urgent Help After updating theme my site showing blank page. with our login.
but when i log-in to wordpress admin it start showing site.
PLease help me fast.
Regards, Aakash
Hey!
This could just be plugin or server cache, or even browser cache. Please clear all of those and check. It may also be a memory limit issue with your server config.
We can take a look on our support forum, please signup there with your purchase code and post a new topic with the details.
Click Here To Get Free Support
Thank you, we look forward to helping you!
Hi,
I have a error with the shortcode “class-recent-works”. The error is “Warning: sprintf() [function.sprintf]: Too few arguments in…”. Have you meet this problem?
Thanks in advance for your help.
Hey!
We’ve not seen this error before, we can take a look for you though in depth if you signup and post a new topic on our support forum.
Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
