741 comments found.
hey, how can i add an Instagram social icon? it is not available in the list , i need this asap
Hi.,
Thank you for contacting us.
Open the folder “Wp-content/themes/dreamspa/images/sociable/ through FTP” and add an image for instagram. And keep the image name as “instagram.png”.
Add the hover image at “Wp-content/themes/dreamspa/images/sociable/hover/ through FTP” and add an image for instagram. Keep the image name as “instagram.png”.
Open “Wp-content/themes/dreamspa/style.css”, and add the line as shown in the attached screenshot. https://www.dropbox.com/s/k8cr01tyjsfhveb/Add-Instagram_sociable.png
That’s it. Now you’ll have the option of instagram in dashboard > Dreamspa> General -> Sociable.
Regards., DesignThemes Support.
hey, how can i add an instagram social icon? it is not available in the list ,
Hi.,
Thank you for contacting us.
Open the folder “Wp-content/themes/dreamspa/images/sociable/ through FTP” and add an image for instagram. And keep the image name as “instagram.png”.
Add the hover image at “Wp-content/themes/dreamspa/images/sociable/hover/ through FTP” and add an image for instagram. Keep the image name as “instagram.png”.
Open “Wp-content/themes/dreamspa/style.css”, and add the line as shown in the attached screenshot.
That’s it. Now you’ll have the option of instagram in dashboard > Dreamspa> General > Sociable. https://www.dropbox.com/s/k8cr01tyjsfhveb/Add-Instagram_sociable.pngRegards., DesignThemes Support.
Hi, it’s possible to insert a video in the slider? Thanks!
Hi., Thank you for contacting us.
Yes., We have used layerslider and revolution slider plugins in our theme. You can add videos in those sliders.
Regards., DesignThemes Support.
Hi, i have an problem with google maps. it does not work. How can i make the right text.
Now i habe this: [res_map address = “Schilcherau 3, 4191 Vorderweißenbach” description = “Relax Nimmervoll {br} Sandra Nimmervoll {br} Blütenweg 1 {br} 4191 Vorderweißenbach {br} Tel .: 0660/1642714” pancontrol=”no” scalecontrol=”no” typecontrol=”no” streetcontrol=”no” zoom=”15” zoomcontrol=”no” draggable=”yes” scrollwheel=”no” width=”100%” height=”500px” maptype=”roadmap” popup=”yes” center=”” refresh=”yes”]
Hi.,
Thank you for contacting us.
We checked your contact page http://www.entspann-dich.at/kontakt/ and it is showing the google map correctly. Check the above link.
Regards., DesignThemes Support.
Hi,
I did not heard from you anymore ?? SO lets try it again….
I want to have a full width Google maps on a contact page (like your example). The page have the layout setting ‘Full Width Template’. I also have set the background of Google maps to green, so you can see its full width… but the Google maps don’t have 100% width ??
This is the example page: https://www.cosmonails.nl/voorbeeld-pagina/
Hope to hear from you.
Hi.,
Sorry for the late reply, please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi, Unfortunately, the Kontaktforumar still does not work. The email address is working. When you send a message always comes following message: The message could not be sent. Please try again at a later time or inform the administrator of the website. I do not know what else to do.
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Thank you. Mail is send.
Hi.,
You have sent only FTP server. You need to send the ftp username and FTP password. Also we need admin login details.
Regards., DesignThemes Support.
Can you supply the sample data so I can work off the demo data?
Hi.,
Thank you for contacting us.
You can import the demo data from Dashboard -> DreamSpa -> General -> Import Dummy Data ( Top right corner)
Regards., DesignThemes Support.
hi, i was building a site with your theme but after a refresh the following error began to show Fatal error: Call to undefined function mb_convert_case() in ** wp-content/themes/dreamspa/framework/register_widget_areas.php on line 18
now both the admin area and user area are not available
Hi.,
Thank you for contacting us.
Please ask your hosting team to “mbstring” in your server, so that the issue will be resolved.
Regards., DesignThemes Support.
I really love your theme. I think it will work great for a client of mine. I do have one question before I purchas. Can I adjust the skin colors? Do I do that in the CSS style sheet or is it in some sort of customizer? (sorry that was two questions…)
Thanks!
Hi.,
Thank you for contacting us.
Some colors like menu bg color, font color, hover color, body font color, body hover color, footer bg, footer links, footer hover etc can be edited from the backend options. Other than that you need to edit the css file of the skins.
Regards., DesignThemes Support.
Hi,
where I can erase the Name of the menu where the arrow points toward: http://www.entspann-dich.at/uploads/test.JPG Thank you!
Hi.,
Go to wp-folder / framework / register_public.php.
Refer : https://www.dropbox.com/s/fickjia0qvadd0j/remove-page-title.png?dl=0
Regards., DesignThemes Support.
Thank you very much! But how can I not remove the bright area: http://www.entspann-dich.at/ueber-mich/ That looks like at home: http://www.entspann-dich.at/
Hi.,
Just add this css code in Dashboard > DreamSpa > Integration > Custom Css.
`.title-wrapper { display: none; }`
Regards., DesignThemes Support.
Hi, i have add this css code in the Custom CC but i do not work.
Hi.,
Make sure you have entered like this, without the single quotes around the css code. Also enable the custom css button, for the css code to work.
.title-wrapper { display: none; }
Regards., DesignThemes Support.
Hi,
thank you… now it work
Is there a possibility also the line under the menu to remove?
Hi.,
Just add this css code in Dashboard > DreamSpa > Integration > Custom Css.
.title-section { background: none; }
Regards., DesignThemes Support.
Thank you so much! 
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi,
Unfortunately, the contact does not work: http://www.entspann-dich.at/kontakt/ The site shows only: [contact-form-7 id=”4? title=”Contact form 1?]
Hi.,
Kindly, refer the attached screenshot.
https://www.dropbox.com/s/jqnb5x4j0effrtn/contact-form.png?dl=0Regards., DesignThemes Support.
Thank you… now i have the contact form. But it will not send an E-Mail. I habe used this settings: www.entspann-dich.at/uploads/1.JPG
Hi.,
Kindly, make sure your mail server is working fine from your hosting team.
Regards., DesignThemes Support.
Hello, when i’ll save a LayerSlider the msg appers: “an error occurred while saving: invalid returning data (possible database inssue)” and the slider is not save…
The LayerSlider support sad:
“This problem was fixed starting from version 5.1.1. Please update your plugin to a newer release.”
And:
“In case you received LayerSlider with a theme please contact your theme author as you can only update the plugin together with your theme.”
So, please can you send me a new LayerSlider version?
Thks!
Hi.,
Please send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest slider files.
Regards., DesignThemes Support.
I send the message but no one answered .
I need the update files urgent…
Please help me!
Hello, have any response ?
Hi.,
We have sent the latest layerslider files to your email on 12 DEC 14 12:14 PM
Regards., DesignThemes Support.
Hello, I am trying to upload my companies logo on the header, but every time I try I get an error message stating the following: Sorry, this file type is not permitted for security reasons. I am trying to upload an SVG file and do not understand why this would not be allowed. I have uploaded regular jpegs of the logo but when I minimize them they become blurry and the writing becomes nearly illegible , hence why I have been trying to upload an SVG format of the logo.Please help me as this is the last component in finishing the website and going live with it. Thank you in advance Rosalin
Hi.,
Thank you for contacting us.
Sorry the logo section only accepts png, jpg, gif, jpeg file formats.
Regards., DesignThemes Support.
Hello
I have a question. When i post a news item on the site that i made the button text is read more but my language is dutch so i want to now where can i change the button text to dutch.
this is my licence code to make sure i bought it. Item Purchase Code: 8f8ba8e6-9955-4365-8f05-cc424ddb9ed3
Purchase Date: 2014-10-08 08:09:10
Hi.,
Thank you for contacting us.
Kindly, check the attached screenshot.
https://www.dropbox.com/s/ocyhg2u2mdcs8j6/read_more_chage.png?dl=0Regards., DesignThemes Support.
Hi i have created a page like your procedure page, but in the end of this the back to top button doesn’t appear as in the demo. In the other pages it is regularly shown. Any suggestion? thanks
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
How do i remove the option for people to choose a theme style when viewing via mobile devices?
Hi.,
Kindly, Check attached screenshot.
https://www.dropbox.com/s/0u179gi7h7juhip/disable_style_picker.png?dl=0Regards., DesignThemes Support.
Hello,
I have purchased the theme and installed it. Everything seems to be working fine as of now. But the demo content images are missing. from where do i get those complete set of images??
Thanks in advance
Hi.,
Images are not included in the theme package. They are replaced by placeholder images. We can send you the purchase links of the images, if you are interested.
Regards., DesignThemes Support.
I cant upload the theme. I have been trying all the solutions and nothing. I uploaded other themes to see if it was something with my hosting, server or anything else but all other themes are working. Can you help me with that?
Hi.,
Thank you for contacting us.
1) If your wordpress uploader does not work. Kindly, connect your server via FTP.
2) Move to folder wp-content/themes/
3) Upload the dreamspa theme files ( the files inside the folder dreamspa )
4) Activate it via Dashboard -> Appearance -> Themes.
Regards., DesignThemes Support.
What’s happening with this theme?? Does it update by itself? It seems like everytime I enter the dashboard once a week or so, settings are changing! It’s like it doesn’t remember my changes! Now the social media buttons have dissappearead even though the right header is selected.I don’t even know where to find the socials now. The SEO option dissappeared too. Help!!
All my company settings are gone!! What is happening?! |The purchase code is in one of my previous comments.
I used a backup from a week ago and the social icons have appeared again. Why is this happening? I work something today and after a week or so my changes dissappear.
Hi.,
No, we do not have such issue in our theme. The settings that you do in buddha panel is stored in database. And it is impossible for the theme to change the setting by itself.
Regards., DesignThemes Support.
Hello, im working on this theme for a client i can send you the purchase info to your email, i need you help with few things, 1. i created a table (http://essentialsamman.com/essentials-facial/) i want to change the colors, i was able to change one color (dark red) the other one i cant change. 2. on the homepage (http://essentialsamman.com/) i want to change the colors of the buttons (THE ESSENTIALS EXPERIENCE ) and the other.
Thank you for your help.
one more thing, how can i make the headlines small letters, not capitalized ?
Hi.,
Thank you for contacting us.
1) You can change the other color from the file http://essentialsamman.com/wp-content/themes/dreamspa/skins/brown/style.css line no: 31
2) You can change the other color from the file http://essentialsamman.com/wp-content/themes/dreamspa/skins/brown/style.css line no: 72
3) Remove “text-transform: uppercase;” from the file http://essentialsamman.com/wp-content/themes/dreamspa/style.css line no: 43
Regards., DesignThemes Support.
Thanks
and removing the uppercase for for menu ?
Hi.,
Remove “text-transform: uppercase;” from the file http://essentialsamman.com/wp-content/themes/dreamspa/style.css line no: 385
Regards., DesignThemes Support.
thanks
hello, im trying to add this font to the theme, “Courgette” from google font, how can i do that and add it to the list of font you already have, thanks
and on the main page http://essentialsamman.com/ there is “THE ESSENTIALS EXPERIENCE” button, how can i change the hover color?
Hi.,
Thank you for contacting us.
1) a) Add the otf, eot,woff and ttf files to the fonts folder
b) Call the fonts in the css file font-awesome.min.css
c) Add your font to wp-content/themes/dreamspa/framework/google_fonts.php
d) Now you can have the font listed in the buddha panel -> appearance section.
2) Just add this css code in Dashboard -> DreamSpa -> Integration -> Custom Css. Change the color code as per your needs.
.dt-sc-button:hover { background: #ff0000; }
Regards., DesignThemes Support.
thanks, but i dont understand step b
a and how to change the end og the page gallery hover colors, sorry for all the questions, appreciate all the help
adding the css code did not work in “2”
Hi.,
1) For calling the font check the screenshot.
2) Make sure you have enabled the custom css button after pasting the code for the css code to work.
https://www.dropbox.com/s/pl38p9hdicov6ye/call_fonts.png?dl=0Regards., DesignThemes Support.
hello, i saw the screenshot, so do i copy the code and paste it in a new line and change as necessary ?
Hi., Yes., Regards., DesignThemes Support.
hey, how can i add an instagram social icon? it is not available in the list ,