39360 comments found.
hello,
I want fullwidth sections to have fixed height. When I am adding [imageframe] with transitions and text in them, I have to set the height by pressing enter before the text and after the text.
For example, this is the section
Text HERE
Is there a way to set a height so that all such sections on the website have the same height?
Hey!
Currently there is not a way to have them to a fixed height, it is set to auto based on the content you place inside of them.
You can do this via custom CSS though. Each shortcode allows you to insert a custom class or id, enter a class or id and then add custom CSS for it to make it fixed height.
Here is an example of how to do that: http://theme-fusion.com/support/documentation/avada-documentation/#page-item-267918
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hi, I am having a problem with blog page, some on some blog archive pages the complete text is in italics and on some it is bold including sidebar. I opened a topic on forum too, I can’t find a way to track my forum post. When I login to support center, it doesnt show anywhere my posts. This is quite disappointing, i need to get it resolved ASAP.
You can see different blog pages styling here-
1. http://israel-tour-guide.com/sights/page/3/
2. http://israel-tour-guide.com/sights/page/4/
One more thing is when I use fusion builder to build post, it does not show excerpt on blog page.
Hey!
For the forum, when you create a topic you should check the “subscribe” box so you get notified via email when we reply.
Also, your forum username is the same as your Themeforest username, so here is your profile: https://theme-fusion.com/forums/users/vortexglobal/topics/
Our team has followed up there already, please reply back if needed.
Thanks
yeah, but there is no way to see the thread I started until someone replies back from your team. It should show somewhere under my profile which threads I have started in the form. That would be much helpful.
Yes it does show under the profile, any thread you create or comment you create is directly inside your profile, regardless of if we reply or not.
This is your main profile page: https://theme-fusion.com/forums/users/vortexglobal/
On the left are links to go to your TOPICS CREATED or your REPLIES CREATED.
You can find anything you’ve put on our forum right there.
Thanks
Thanks!
You are most welcome 
In regards to the problem with the Fusion Editor not showing in WP 4.1:
The hack with changing the line 1126 in wp-content/plugins/fusion-core/admin/page-builder/assets/css/application.css did not work for me.
First, because it wasn’t on line 1126, but rather on 1129.
Secondly, the value was not 999, but rather 998.
So instead of this:
z-index: 1001 !important;
I now have this
z-index: 998 !important;
Which works fine for me.
Hey!
We fully recommend to update to Avada 3.7 or higher, which does not show the issue and still keeps the z-index at the intended value.
https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/Thanks!
I can find in the updated version the transparent header. How can I use this feature?
Hey!
See #1 here: http://theme-fusion.com/avada-doc/install-update/important-update-information/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
I cannot use the fusion editor, It seems there are some issues with WordPress 4.1.
Hey!
If using WP 4.1, you need to be on Avada 3.7 or higher. See this here: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Thanks!
Help. The “fusion builder ” stopped working. I click on ” edit ” and the system hangs , does not run , does not go forward .
Hey!
If using WP 4.1, you need to be on Avada 3.7 or higher. See this here: https://theme-fusion.com/knowledgebase/avada-3-7-fusion-builder-editing-screen-grayed/
Thanks!
Hello,
I am interested in purchasing this theme but I have one question. I like how on the Shop/Product examples, the product images swap for the rollover effect. Am I able to do this same image swap rollover effect on portfolio items?
Hey!
Thanks for the interest and purchase!
The image effect for the shop product is only for woo products. The portfolio and blog posts have their own image rollover. The good news though is that sometime in a future release we are going to be adding more image rollover effects and will do what we can to make each one available across the different post formats.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
My website is getting messed up with the Avada theme. I tried the classic demo and then I wanted to see the agency demo but now it wont let me go back to Classic demo version.
Also when I try to activate another different theme it is messed up.
Can you help me with this problem?
Hey!
The demo you import should only be done once, either classic or agency. Each time you import demo content, it does not remove the old content, it adds to it. So if you did it twice, you have both agency and classic.
When you import the data, a warning message pops up to let you know what is going to happen.
At this point, you either need to remove the content you do not want manually (ex: deleting pages, menus, posts). Or use the WP Reset plugin to start over. See this post for that: https://theme-fusion.com/knowledgebase/remove-duplicate-demo-content-import/
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hi, I love the theme. but it completly slows down my browser in such a way that it took me 12 seconds to load this comment side from themeforest. I cannot eben see what I am typing, becoasue of the delay. It is SOOOOOO frustrating. And I have a superfast gaming pc. So the hardware ist NOT the problem. I has begun when I downloaded avada. And I definitly cannot work this way!!!
Hey!
I assure you, a theme would not slow down the browser in other windows. Something else is going on. That much I can promise you
We can certainly take a look for you, please signup at our support forum and post a topic with your info and login so we can check it out. My first guess is something is wrong with your internet connection. I know you have a fast PC, but if it is slow in the Themeforest window, then it could not be the theme at all. Try to reset your router and turn your PC on and off. Also, check to see if the file is still downloading from Themeforest, that also may be what it is.
Thanks
Thank you! I will post at the support forum. But what I have discovered so far is, that I can work without problems with chrome, and very fast too. So it very probable is not the internet connection itself. And it does work without beein logedin at my avada subdomain. I just have the problem with avada. But as said before, I will use the supportformum. Thanks! and merry christmas!
Thank you understanding. We will reply to your ticket on our support forum asap!
Thanks again,
Happy Holidays and Merry Christmas!
Hello! I saw your website. It’s based on avada theme? Can I do a same search box like here https://theme-fusion.com/support/knowledgebase ?
Hey!
Our site is custom and not Avada. However, we may be adding a search box shortcode to be used as you see on our site. But I cannot say exactly when that would be.
if you are very interested in having it, you could check out our customization partners here: https://theme-fusion.com/customizations/
Thanks!
Hi, I followed the steps to update to version 3.7 but nothing happens. I am stuck with version 3.5.1 Help me out please. Thanks
Hey!
The only thing it can be is either cache (server, plugin or browser), or the update did not go through.
How did you update the theme? See info here: http://theme-fusion.com/avada-doc/install-update/how-to-update-theme/
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hello,
It seems there are some issues with WordPress 4.1 and this theme – the Fusion editor gets greyed-out and you can’t adjust settings – Also WooCommerce CSS seems to be out of whack and the store doesn’t work like it used to
Any updates?
Products show up twice in WooCommerce and the options in Theme Options aren’t working
When I click on products in WooCommerce store I get a blank page
tons of issues going on here
Hey!
As long as you are using Avada 3.7 or higher, it is compatible with WP 4.1. Please update to the latest theme version and also make sure you update the fusion core plugin. Clear cache once done.
For the products, that sounds like a woo problem or bad install. Update the theme as noted above, clear cache and see if it fixes it. Also, make sure you are up to date with WooCommerce, and when you do update woo, make sure to read their instructions and update the database if its needed. IT will prompt you in the backend if so.
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to helping you!
Hello, I would like to clear the field from the reviews of the individual product page in woocommerce how can I do? Thanks
Hey!
If you edit the product in the WP admin, you should see an area for reviews, you can edit them there I believe.
Thnaks!
Avada v3.7.1 Is Live!
Click Here To See What’s New!
We are thrilled to bring you this update with many new features and functionality. Please see the link below to see whats new. We hope you enjoy it!
……………………………………………………………………….……………………
Click Here To Get Free Support
……………………………………………………………………….……………………
Thank you, we look forward to serving you!
ThemeFusion Team
Avada v3.7.1 Is Live!
Click Here To See What’s New!
We are thrilled to bring you this update with many new features and functionality. Please see the link below to see whats new. We hope you enjoy it!
……………………………………………………………………….……………………
Click Here To Get Free Support
……………………………………………………………………….……………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hi Guys Great design and flexibility.
Before purchasing this theme, I would like to know if the following work with the theme 1) Quform 2) SagePay
Many thanks Patdundee
Hey Patdundee
1. We have not tested it ourselves, but I have seen other user who use it so it should be fine. If an issue does arise, we ask that you contact the plugin developer to see if it is a known issue with themes and if there is a resolution. And you can post on our support forum with any details and we can check it out and see if we can resolve it. A majority of the time it is something minor that can be changed.
2. Same as #1.
Thanks!
HI,
What version of the theme was available 6 months ago and is it compatible with Wordpress 4? Ive had a website transferred to me from an old hosting company with your theme and would like to update it to the latest version of Wordpress.
Thanks, Mel
Hey!
If you are using WP 4 or higher, we recommend using Avada 3.7 or higher.
Thanks!
Hi there,
I bought your Theme for myself an my own website some weeks before. No, I am a fan of yout theme and I told that one of my customers. Now he wants to have a website with this Theme too and I wanna do this for him as a freelancer. So I bought a licene again today. Now I am a bit confused, because the number which is in the filename is the same like before. So what exactly do I have to do, when I going to realsize it for my customer during the realisation and after thatwhen the website is ready. Thank you in advance… Tom
Hey!
Which number are you referring to is the ssame as before? Each purchase you get gives you a new purchase code, that is what is important for each site and is different. To get the code and also support, see this link: http://theme-fusion.com/avada-doc/getting-started/free-forum-support/
The screenshot at the bottom of that post shows how to get the unique purchase code of each item.
Thanks!
Hello! I would like to buy the theme, but there is just one question left: Is the theme already translated into German language or do I have to translate with po-editor? Thanks in advance!
Hey!
Currently the German language is at 44%, which seems low but is very high. The majority of what is not translated is the backend items , like theme options or fusion core plugin. The front end will be done or very close to it.
We also have instructions for how to complete it in our docs.
Thanks!
Hello! I just insert a Pictue in the “megamenu” Full width! So how can I remove the Border for my Banner(Picture)!!
thanks
Hey!
I’m having a hard time understanding the setup because megamenu does not allow a bkgd image inserted. But we can take a look on our forum, please post a topic there with your live URL so we can inspect it.
Thanks!
