11497 comments found.
Answers To Common Questions
Please review our pre-sales FAQ questions as there are many questions already answered here that may help you with your buying decision.Thanks! Adam
Hi,
I buy a premium membership for a full support for one month. But I cant find the form to post my ticket on the support website.
Can you help me please ?
Thx
Please visit: https://support.astoundify.com/priority-contact/
Cheers! Adam
HI! Is geolocation and WPML support given with this theme? If not, do you plan on implementing this and if, by when?
Hi there:
We are currently promoting Polylang > WPML for the time being, as WP Job Manager is 100% compatible with WPML: http://listify.astoundify.com/article/523-does-the-theme-and-plugins-support-multilingual-translations
Yes, all listings need to be geolocated: http://listify.astoundify.com/article/590-why-arent-my-listings-appearing-on-my-map
Hope this helps!
Thanks,
Bryan
Bryan means…WP Job Manager is 100% compatible with Polylang.
Cheers! Adam
Your site looks fantastic. However, I am hesitating to buy it. I understand that themes need plugins and use them regularly. My main concern is that the theme appears to be ‘reliant’ on a plugin called WP JobManager which, compared to your site, appears to have poor documentation and little support.
If I’m going to charge people to list on my site using this theme, what assurances can you provide that WP JobManager will provide timely updates that seamlessly integrate with your theme? (I’m already seeing issues with the demo category functionality). Will you answer questions about using WP JobManager or will I be sent back to WP JM site for help? I’m asking because their free but necessary plugin doesn’t seem to offer much in the way of support. It would be a terrible experience to collect revenue from customers and then be unable to deliver as promised.
Again, your theme is beautiful and it would be great to implement it. However, charging people for listings is serious business and I need to make sure there will not be issues in this regard. Thanks.
Please see Mike Jolleys response to your concerns he is he creator of the WP Job Manager plugin http://themeforest.net/item/listify-wordpress-directory-theme/9602611/comments?page=33&filter=all#comment_8815233
Did you need any other information Stacey?
Cheers! Adam
Hi—
I’m completely new to webdesign, and I’m learning as I go. I downloaded Listify and woocommerce bookings, and I’m trying to figure out how to integrate woocommerce bookings so that the user can book the listing. How do I do that? I’ve reviewed some of the articles but they haven’t helped. Thanks.
Hi there,
Sorry to hear that. I’m assuming you’ve reviewed this article? http://listify.astoundify.com/article/508-how-do-i-take-bookings-on-my-listing-owner-pages
With that being said, please contact support if you haven’t already. By doing this you are helping us. We currently have a large amount of questions to get through on ThemeForest pre-sales comments, by submitting support requests in the correct place you will help us greatly.
If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.
Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.
Thanks,
Bryan
Great theme so far. Seems to be a bug with the theme category search. (both on my site and the same with yours)
Take a look at your site to replicate the problem.
When making a category search the suggester works for two words at 1st level e.g. Arts & Entertainment (i can search for keywords “art” or “entertainment”)This works
However 2nd level categories like e.g coffee & tea (i can only search the second keyword “tea” not “coffee”)
Any ideas for a fix? Thanks
Hi there,
Seems you’ve already opened a ticket. Please reserve these TF comments for pre-sale questions. Since you’ve already posted in the forum, we’ll take care of you there!
Thanks,
Bryan
@yadgar_87 – yes you can reposition the map to be located on the side or at the top of the page.
Thanks! 
- Bryan
Oh and I see in demo featured regions or city’s, how is this accomplished?
Hello again,
http://listify.astoundify.com/article/348-manage-listing-regions
Answers To Common Questions
Please review our pre-sales FAQ questions as there are many questions already answered here that may help you with your buying decision.Again, please direct your support questions to the help desk. You can LOGIN HERE
Thank you!
Bookmarks page, cant seem to locate or find a template, any ideas? Also just wondering how you created your menu in demo as I dont seem to be able to have listings and the mysterious bookmarks in dashboard in secondary menu….
Hi there,
Bookmarks:http://listify.astoundify.com/article/350-adding-bookmarks-favorites
Menus: http://listify.astoundify.com/category/198-menus
In the future, please direct all support questions to our help desk! You can LOGIN HERE
Thanks,
Bryan
Wen do you plan to create an additional plugin that will allow the listing owner to drop a pin anywhere on the map.
One more question? How will a WC paid Listing product package behave if I make it free
Hi there,
Please contact support if you have support questions (if you haven’t already). By doing this you are helping us. We currently have a large amount of questions to get through on ThemeForest pre-sales comments, by submitting support requests in the correct place you will help us greatly.
If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.
Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.
Thanks,
Bryan
Dear Bryan
I don’t need support I just need a answer can you please Provide an answer here on themeforest
If you need help please contact us via support, even if it sounds like a pre-sales question you will get a faster response via support.
Once logged in, feel free to create a new support ticket HERE.
Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.
Cheers! Adam
Theme looks very cool. And while I play with demo I found strange behavior. I rotate my tablet from landscape to portrait orientation and after that rotation header and menu disappears completely. I see a blank area instead header. It looks like a bug. My table has screen with resolution 1024×768 and browser Chrome.
Hi,
I really love your product. I nearly bought it, but then I realized Listify is focusing on the listing of a business it self.
But for my case, as a travel related site, I wanted to create a travel package directory/classifieds/marketplace.
Users come here and look for great travel package(product first), instead of clicking on random travel agency, and look what packages they are selling.
Is this a valid use case of Listify?
Hi there,
I’ll need a bit more information as I’m confused by this part of your question: Users come here and look for great travel package(product first), instead of clicking on random travel agency, and look what packages they are selling..
Are you looking to allow your listing owners to sell their own products? If so, this is possible with the theme: http://listify.astoundify.com/article/507-how-do-i-allow-vendors-to-sell-products-through-my-listify-powered-website
If not, please explain a bit more so I can answer your question better.
Thanks,
Bryan
To make it simple, I would like to setup a travel related listing site. Where I charge them for every single listing they create.
Listing owner (service provider, travel agency, tour guide, home stay, hotel promotion, etc) list their product/service as a listing, different from what I saw on your demo, listing owner list their “business name” as a listing, such as “Astoundify Barbershop”, “Noodlecat”.
Instead, I prefer they can list their services/product/promo directly, such as “XXX hotel promo”, “Travel Package to Japan 2015”.
For example, a travel agency would create multiple listings, 1 travel package per listing.
At this stage, my site will only let listing owners to publish their contact so users can find them, no selling function.
I understand that you don’t provide backend demo, so I just wonder can I customize listy to do what I am planning?
Hi,
- I am wondering if this template support RTL?
- I also wondering if product page has slider function (ex. https://demo.astoundify.com/listify/listing/1596-queen-street-w-toronto-on-m6r-glory-hole-doughnuts/)
- The page of listing search result: Is there a way to remove the Side Map. or putting to the head.
Thanks,
Regards,
Yad,
Hi Yad,
1) http://listify.astoundify.com/article/559-does-the-listify-theme-support-rtl-right-to-left-language
2) No, only the homepage can feature a slider.
Thanks,
Bryan
Hi
My featured page image dosent seem to be coming through any more on the homepage. – help !
I can see on the new update there is a slider option. Whats the best way to step this up will the search field still be in front of this?
Hi there,
Please contact support if you have support questions (if you haven’t already). By doing this you are helping us. We currently have a large amount of questions to get through on ThemeForest pre-sales comments, by submitting support requests in the correct place you will help us greatly.
If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.
Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.
Thanks,
Bryan
Hi,
Can I use the “Resume Manager Plugin” and the “Application Plugin” from www.wpjobmanager.com? Because I plan to build a jobboard with your theme and these plugins.
Best regards
Mat
Hi Mat,
Applications and Resume Manager are not compatible at this time. Here’s a list of the currently compatible WP Job Manager add-ons: http://listify.astoundify.com/article/492-supported-plugins-add-ons
Hope this helps.
Thanks,
Bryan
Hello,
In its submission form the field “Business Location (optional)” has enabled the auto complete. This option is very useful since that field, provides automatic localization options ... How can I enable this auto complete in this field?
Regards
Hi there, I believe you’re referring to this: https://astoundify.com/downloads/wp-job-manager-google-places-suggest/
Otherwise, please contact support if you haven’t already. By doing this you are helping us. We currently have a large amount of questions to get through on ThemeForest pre-sales comments, by submitting support requests in the correct place you will help us greatly.
If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.
Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.
Thanks,
Bryan
@shelji – to get the css classes use the page shown in your screenshot and go right to top of page and select Screen Options, this will drop down and you need to select and enable option CSS Classes shown under Show Advanced Menu Properties. A CSS Classes box will then appear between Navigation Label & Display Mode. For the video settings these are on the page where you insert the video you want. Firstly select Hero Style – Video, then click Add Media & insert your video into the page. You then need to click on the video in the page and a seperate box opens, click the pencil icon, options then appear below video. Autoplay & loop are under Preload settings.
Hope this helps.
Thanks!
- Bryan
Keep up the good work guys.
Quick question what is the recommended image size (dimensions) for the cover images. That will work perfectly with the cover image & thumbnails
Thanks!
Any image size will work, the bigger the better for a nice sharp image obviously. For reference, here are a few image sizes from the demo: 2048×1365 & 1024×768.
Hope this helps!
Thanks,
Bryan
I couldn;t find the options which support btem told me…
http://www.emirateservice.com/aaa.JPGHi there,
Looks like you’ve already had some tickets resolved on the help desk. In the future, please keep all support requests on the support forum.
Thanks!
Bryan
Is it possible to have the theme adapt so that the “author” profile page is what is listed ? As a single business listing, not multiple listings for the account holder… Also, with the buddy press or multisite ? Such as adding a Q&A section /script to work with the same account profiles?
Hi there,
Please contact support if you have support questions (if you haven’t already). By doing this you are helping us. We currently have a large amount of questions to get through on ThemeForest pre-sales comments, by submitting support requests in the correct place you will help us greatly.
If you are looking for theme support, please REGISTER at our help desk or browse our theme resources centre which contains many detailed video tutorials and theme documentation. Once logged in, feel free to create a new support ticket HERE.
Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.
Thanks,
Bryan
This really isn’t a support question. I know you’re busy with many questions, but such a default copy and pasted reply, rather than addressing the question is poor customer service. Especially to a An exisiting customer.
If you need help Johnny please contact us, even if it sounds like a pre-sales question you will get a faster response via support.
Once logged in, feel free to create a new support ticket HERE.
Already registered? You can LOGIN HERE. We appreciate your business and look forward to serving you.
Cheers! Adam
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