452 comments found.
Hi, I purchase the theme I like it but on my discography page when I insert my youtube video link it give me and error”an error occurred please try again later”.Can someone please help me fix it Thank you
Hi, Most probably the youtube URL format you provide is not correct. I’ve send you details by mail. Keep in touch, Alex
To whom it may concern,
This is a great theme!
I had sent an email request the XML demo or dummy content demo, but i never received any response. It has been 4 days. Can you please send the XML files? Thanks
Hello, I usually don’t handle support requests on week-ends, this means that your email can be no more than two days old. If you say that you send a request four days ago, then your email did not arrived to the support email. Can you please resend it? Please use support@smartwpress.com. Thanks in advance.
Hello – Is there a way to change how the Slider transitions images? I have them on the home page but they slide out the left and come in the right. Is there a way to have them fade between photos instead?
Thanks!
-Jennifer
Hi Jennifer, Fortunately, the options related to slider transitions will be ready for the next theme update (in several days). Regards, Alex
Thats great news! I will keep an eye out as the site wont launch for a couple weeks and we can implement. thank you!
Hi Jennifer, I’ve just submitted version 3.8 for the theme, containing the change you expect. I expect this to be approved and ready for download tomorrow (Monday).
Hi,
I am recieving this error and do not know what to do.
Warning: Illegal string offset ‘use_mobile_menu’ in /home/koolybros/public_html/wp-content/themes/jamsession/functions.php on line 885
please help!
Hi, Please update the theme to the latest version (3.7) This will fix the warning message. Thanks.
Thank you
No problem, let me know if you have more questions.
How can i add another buy button on Discography? I have Deezer links for each release, as well as other physical local stores, but every time i customize a button it doesn’t appear.
Please send a mail with user/password and I will take a look on your installation.
i’d like to know how to customize the text for each section (Discography, Events…) in order to translate each option into spanish.. such as Date, Location, Venue, Released, Label, Number of Discs.
Hi, The same as above, you need to translate the theme.
Hi. I have a question regarding the tag “Upcoming Events” that appears at the Home. How can we translate it into spanish or customize the text? Thanks
Hi, you need to translate the theme for this. Please send a mail and I will send you details about how to do that.
Hi!
Quick question: If I use a video for the Home Page background, is it possible to have it run automatically when the page loads without having to press play?
Cheers,
Hi, At this moment autoplay is not possible. The video for the slider is based on youtube/vimeo, and autoplay can be disabled on some devices (like ios devices)
- Is there a sticky music player included that can be placed at the bottom of each page?
- If I purchase a sticky music player can that be easily added to the site?
- Can the “upcoming events” tab at the bottom of the homepage be disabled?
- If I’d like to add a twitter feed on a page, is that possible?
Thank you!
Hi and thanks for being interested in JamSession theme. Related to your questions: 1. Unfortunately, the theme does not come with a sticky music player. 2. It is hard to offer an answer, since I don’t know about the plugin you want to add. The theme is child theme ready, so you can easily extend it through a child theme. 3. Yes, the Upcoming events can be disabled from theme options. 4. You can add a twitter feed widget on sidebar if you find one that is ok for you. You can also take a look on the online documentation and understand more about how this theme works and how to set it up.
is it possible to import same content as in your demo page or I would have to build everything from scratch?
Yes, please send me a mail and I will send you de demo xml.
Hello,
I am in charge of a website realized by a web agency with your theme http://gdfootballparis.com/I would like to know if it possible to insert a photo album in a page Fullwidht Template, and having the same design as the one in Galleries. I hope my request is clear enough…
To give more details : when I want to insert a photo album in a Fullwith template page, it looks “bad”. It doesnt’ look like a photo album in Galleries… Do you have any solutions for that ?
Thanks for your help. Anthony
Hi Anthony, It is not quite clear to me what you need, it looks like you want to create a single album and style it like an archives page for photo albums, right? Please send more details via email support@smartwpress.com
Hello! How would I edit the templates within the pages? For example I want to change Contact Us to Contact Me and that part is a template…. How do I edit?
Hi, please send a mail to support@smartwpress.com and I will help you.
Hello, how can I make my logo look sharp for retina screens? Thank you.
Hi, you can apply your own logo image.
Is it possible to change the body of this theme to white and make the body 100% opaque
hi, I am not sure I undertand, please send me more details by mail – support@smartwpress.com. What exactly do you mean by theme body? Thanks.
meaning where posts content appears for example blog posts, page posts etc http://www.uknaturalhairevents.com/thewitjexpo/contact-us/
I also have sent and email
Hi, we’ll continue the conversation by mail then.
Hi there!
I have purchased this theme and love it but am wondering how I can get the demo content or if it is even available?
Thanks in advance, Jeff
Hi Jeff, I will send it to you, please send a mail to support@smartwpress.com
Hi there, I am considering buying your template for one of our artists. Two questions, Are there more typography variations available? And is the template SEO ready or do I need to add the Yoast SEO plugin? Hope to hear from you!
Hi, and thanks for being interested in JamSession theme. Using a dedicated (free) SEO plugin is recommended, and related to typography, the theme comes with Visual Composer plugin, that allows you to visually build your pages. Please let me know if you have more questions.
Hi, thanks for your quick reply! I worked with the Visual Composer plugin before (Lush template) however, in this Visual Composer their is no typography option, i.e. webfonts. Can you help me out with this? And still one other questioin, can I upload a custom background image? Thanks!
Hi, yes you can upload a custom background image from theme settings, please take a look on the online documentation http://smartwpress.com/jamsession/jamsession-theme-documentation/. Related to typography, please send me a mail, I ll take a look.
Hi,
I just bought this theme and can not download it on wordpress. The site says they cannot upload the theme successfully because the style.css stylesheet is missing.
C
fixed!
Hi! Great theme! However, Im having a little trouble getting my site to have the same capabilities as your demo version.
1) Social media icons are not visible on my site like in your demo.
2) In your demo version (viewed on an iphone) the top icons are in a drop down menu. For my site they are listed individually across the page and look awkward.
Thanks!
Hi, Related to 1): You just need to add your social media profile pages to theme settings (Appearance -> JamSession Settings) and the icons will automatically appear. Related to 2): Please send me a URL to your website and I will take a look. I must be a set-up issue. Please send it via the support email: support@smartwpress.com. Thanks
The previous week I’ve just bought the Jam session theme. I’ve made all the nesessary changes I wanted etc. The problem is that when I’ve checked the site on the mobile nothing seemed to happen. The mobile version got wrong and it doesn’t open the desktop version either.
What can I do?
Hi, please send me a mail to support@smartwpress.com with the URL to your website. Thanks.
Hi,
How can I sort or specific the order of the albums?
Hi, the albums are currently sorted by the published date. So you can simply change the published date from the top tight part of the post edit. If you need more details I can send you a screenshot by mail.
It doesn’t seem to work when it’s viewed under ‘Categories’
E.g. http://shockentertainment.sg/album_category/female-artistes/
Please send me a mail with this and I will check it this evening.
Hello,
I’m having an issue when I add any new event; it “breaks” the front page and upcoming events floating footer.
Once I delete the event, the site returns to normal.
Hi, I will check this, please send me a mail to support@smartwpress.com with your WordPress login details. Thanks
Sent two this weekend; one included a question about compatibility with EventON plugin located here: http://activeden.net/item/eventon-wordpress-event-calendar-plugin/1211017
I will send another email
Thanks, then you don’t need to send another one. I will check the email address. Usually, I don’t handle the support emails during the week-ends so you will get a reply today.
Understood, thank you!
