741 comments found.
Hello, just purchased. Trying to set up the galleries like you have on the demo for the home page, but for the recent galleries it show the titles like this: http://prntscr.com/5zza2u but wont show recent galleries like this: http://prntscr.com/5zzadl
http://www.ladyluxesalonandspa.com/Also getting these text errors throughout the theme: http://prntscr.com/600yk7
looks to be the load-styles.php
Hi.,
Thank you for contacting us.
1) http://www.ladyluxesalonandspa.com/ – we have fixed “Our Gallery” section. Kindly, check it.
2) http://prntscr.com/600yk7 – we can’t see this issues in pages.
Regards., DesignThemes Support.
However Gallery does still look the same
Hi.,
Kindly, visit your gallery section now – http://www.ladyluxesalonandspa.com/
Regards., DesignThemes Support.
Hello. I need help in translating the reservation form, only the frontend bit. I have managed to translate most of it, includng the calendar, but the time slots are still showing english day names, is there any way to change this?
Hi.,
Thank you for contacting us.
You can’t translate the time slots in the calendar.
Regards., DesignThemes Support.
Hello, We purchased this theme and would like to expand the reservation section. There will be no need for staff (only one person), but services are a bit more expanded. The reservation page only has one service list. Is there any way to have a dropdown to pick the type of service (for example, waxing, facials, wraps) and then another dropdown to pick the type of treatment (for example, waxing would have eyes and body)???
Hi.,
Thank you for contacting us.
We do not have that option in our theme.
You need to customize the code for having such fields.
Regards., DesignThemes Support.
Hi,
Thanks for your amazing theme!!
Have a few questions:
- I change the Icon in Icon Boxes with the title of Font Awesome, but it’s not changing. Do I need to change this somewhere else?
- What kind of slider do you use in demo version, Revolution or Layer Slider. Which one is better for Responsive?
Thanks and best regards Ramona
Hi Ramona.,
1) Kindly, mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes along with the page link you have the issue, so that we will check the issue.
2) We use layerslider in our demo. Both the sliders are responsive. Both the sliders come along with our theme for free.
Regards., DesignThemes Support.
Hi,
Thanks for answering. I sent you my credentials in 2 mails.
Thanks. Ramona
Hi!
If you update font awesome icons version, issues will fix. Please follow the steps listed below.,
1) Download the latest font awesome files from internet
2) Go to Theme-directory -> css and replace following files – font-awesome.css and font-awesome.min.css
3) Go to Theme-directory -> fonts replace following file – FontAwesome.otf, fontawesome-webfont.eot, fontawesome-webfont.svg, fontawesome-webfont.ttf and fontawesome-webfont.woff
Regards., DesignThemes Support.
Hi,
Thank you!! Problem fixed.
Best regards Ramona
Hi!
Thanks 
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi, where is the menu in mobile version? On mobile devices I can’t see the menu: http://www.ilcamminoyoga.it
Why?
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I send it. Thanks!
Hi.,
We have fixed the issue. Kindly, check now!
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Thanks for your support but there are still some issues. I send you an email, thanks.
Hi.,
OK, we will reply to your mail.
Regards., DesignThemes Support.
Hi,
anyone know how could I translate the Mailchimp widget ? Thanks for your support.
Hi.,
You can translate it from the file wp-content/themes/dreamspa/framework/theme_widgets/mailchimp.php
Regards., DesignThemes Support.
Hi.,
Thank you for contacting us.
1) Please check whether your mail server is working correctly with your hosting team, so that the mail will work correctly.
2) We have fixed the issue in “Paypal express checkout” and now it is working fine. Please check it out.
Regards., DesignThemes Support.
got it, so far so good, thanks…another question with the booking system…we have a bilingual site…is there any way of sending out italian booking confirmation emails to people who made the booking from the italian booking page, and english ones sent out to english bookings?
Also…I know the staff are emailed every time a booking is made, and the person making the booking…but how about the company? Can you send an email out to the company email notifying that a booking has been made also?
Hi.,
We do not have that option in our theme.
We will consider it in our future versions.
Regards., DesignThemes Support.
No problem:) Can you please provide a link for page contents for your live demo ‘contact’ page, so I can add it to my site and adjust it? That would be great, thanks!
Hi.,
Kindly, refer the following attached text file and paste shortcodes in your contact page.
https://www.dropbox.com/s/iymbblt6v8ts345/dt_location.txt?dl=0-
Regards., DesignThemes Support.
thanks very much for your help:)
Hi support-team,
i have added a dt_sc_popular_procedure on a page and I want to make the picture serve as link point ( ie so people can click on my image and be redirected to a new page) Opened the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php and find the function dt_sc_popular_procedure and changed the line
$out .= " <div class="image"><img src="{$image}" alt="{$title}" /></div>";
to
$out .= " <a href="{$link}"><div class="image"><img src="{$image}" alt="{$title}" /></div></a>";
i changed that line and this is what I got: Parse error: syntax error, unexpected ‘{’ in /home/r32717coro/public_html/wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php on line 1996. i had to change back to original
Thank you for your help
Hi.,
Please refer the attached screenshot : https://www.dropbox.com/s/4kahe8udv3r0ikz/dt_add-image-link-property.png?dl=0
And you can add different link for each image by using “image_link” property. Ex:[dt_sc_popular_procedure title="Aliquama" image_link="#" image="http://placehold.it/500&text=Images" link="#" button_text="Read More" hours="Duration: 1-2hr" price="Price: $18.00"] At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias provident destiny is about voles. [/dt_sc_popular_procedure]
Regards., DesignThemes Support.
thank you for answering. I made the changings. but now I receive: “Fatal error: Call to undefined function add_shortcode() in /www/htdocs/w012953a/all-about-beauty-bochum.de/wordpress/wp-includes/shortcodes.php on line 7” Whats wrong? best regards
function dt_sc_popular_procedure( $attrs, $content="" ){
extract ( shortcode_atts ( array ( 'title'=>'', 'image'=>'', 'image_link'=>'','link'=>'', 'button_text'=>'', 'hours'=>'', 'price'=>''), $attrs ) );
$content = DTCoreShortcodesDefination::dtShortcodeHelper ( $content );
$out = '<div class="dt-sc-popular-procedures with-image">';
$out .= ' <div class="dt-sc-popular-procedures-wrapper">';
$out .= ' <div class="border"> </div>';
$out .= " <div class="image"><a href="{$image_link}"><img src="{$image}" alt="{$title}" /></a></div>";</div></div>
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
done Thank you!!!
Hi.,
Fixed the issue and also linked the popular procedure image.
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
You are great!!!!!! Thank you!
Hi!
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
Oh man, I did something very stupid. changed to parent theme and back to child theme and did not backup. now your changes are gone 
Could you please fix it again? And i really promise to backup immediatly so this will never happen again.
This would be very, very kind!
best regards
Hi.,
We have fixed the issue. Please check it. http://www.all-about-beauty-bochum.de/startseite/
Let us know if you find any other difficulties.
Regards., DesignThemes Support.
Thank you soooo much! Best customer support EVER!
Hi.,
Thank you for the appreciation.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Hi
is there a way to implement a header-background picture instead of color ?
thx for a short feedback kudix
Hi!
Thank you for contacting us.
Yes! you can able to change the header background color to images.
Kindly get into your theme directory through “wp-content/themes/dreamspa/style.css” in line-no:322(approx) of class name #header, just give background to it.
#header { background: url("your respected img path"); }
Regards., DesignThemes Support.
I am trying to make the circle images a clickable link under popular procedures for the website nubodyconcepts.com can you please advise me on how I can do this? We want to remove the read more buttons below it and just have the images as a link.
Hi!
Kindly, refer the attached screenshot that will help you get a clear view.
https://www.dropbox.com/s/h9cur9vw1l6tn54/dt_image-add-anchor.png?dl=0Regards., DesignThemes Support.
This helps me make all the images the same link. How do I make it different for each image?
Hi.,
Please refer the attached screenshot : https://www.dropbox.com/s/4kahe8udv3r0ikz/dt_add-image-link-property.png?dl=0
And you can add different link for each image by using “image_link” property.
Ex:
[dt_sc_popular_procedure title="Aliquama" image_link="#" image="http://placehold.it/500&text=Images" link="#" button_text="Read More" hours="Duration: 1-2hr" price="Price: $18.00"] At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium voluptatum deleniti atque corrupti quos dolores et quas molestias provident destiny is about voles. [/dt_sc_popular_procedure]
Regards., DesignThemes Support.
Now I want to do the same type thing with the Team Shortcode. How do I go about making the image a clickable link(and a different link) for the images for the team shortcode.
Hi.,
Follow the same method in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php in the function dt_sc_team() in line no: 1377.
Regards., DesignThemes Support.
Hi I have a problem with open the “Our gallery” on the home page at the mobile phone. This is the center icon in image. Hope your help.
I have similar problem with my mobile phone like wandablue? Where ist the problem?
Hi.,
Kindly, send us the page link where you facing the issue.
Regards., DesignThemes Support.
Are services-ico1.png,services-ico2.png,services-ico3.png included in the package?
Hi.,
Thank you for contacting us.
No, you have to purchase those images.
Regards., DesignThemes Support.
Hi!.,
We have noticed that you have provided us 3 star rating.
We have helped you resolve your issues and yet you have rated us low. Let us know what is the issue with the Theme, so that we can resolve the problem.
Ratings play a major role in our profile, a bad rating affects all the theme and our whole profile.
Please revise the rating that you have done now. We are always ready to help you.
Regards., DesignThemes Support.
Hello
We want to make use your layerslider but with our own image.
Please can you export and send me LayerSlider sliders as it displayed in the demo?
Thanks!
Hi.,
Thank you for contacting us.
In our updated version 1.5. We have included our demo slider without images. So download our latest version and use that slider.
Regards., DesignThemes Support.
Where I can edit a reservation form? I have on my mind select and hour field.
Hi.,
Thank you for contacting us.
Please Go to tpl-reservation.php from theme-directory. In this file you can edit reservation form.
Regards., DesignThemes Support.
I have still problems with the drop down menu, it only works on an Apple osx. On a Windows 7 or higher if have a serieus problems with the drop down. Ik hope that they make a fix for this problem a.s.a.p. Whe can’t go live with this problem.
Hi.,
Thank you for contacting us.
We will fix this problem in theme updates ASAP.
Please wait for our theme updates.
Regards., DesignThemes Support.
Hey, great theme. Can I change the currency to one that is not on the list? Like; Norwegian Kroner (NOK) ?
Thanks
Hi.,
Thank you for contacting us.
Where you want to change currency , please send some screenshots. So that we can help you.
Regards., DesignThemes Support.
Hi,
I have I have an error message when I try to enter an email in the Mailchimp plugin. Any solution ?
””Error: You must specify a id value for the listSubscribe method”“
Hi.,
Thank you for contacting us.
Please refer the attached screenshot : https://www.dropbox.com/s/ydran02lgzbf8vn/dt_mailchimp-api-key.png?dl=0
Regards., DesignThemes Support.
Hi, thanks for your reply. The API key is in, but it does not work.
Hi.,
Please send your page link where you are facing issues.
Regards., DesignThemes Support.
Hi,
you can test here, thanks.
__
http://holistic-tribe.fr/danse-tribal-fusion-atf/ http://holistic-tribe.fr/zumba/ http://holistic-tribe.fr/gym-en-conscience/Hi.,
Thanks for your notification.
We will fix this issues in our theme updates
Regards., DesignThemes Support.
Hi rsiram,
I found the problem : I integrated the Mailchimp widget BEFORE I created the Mailchimp account.
Now it’s working fine : I deleted the Mailchimp Widget on each page, then I re-integrated it.
>> Do not create the account and do not enter the API key before the integration of the widget.
Thanks.
Ho no, my test was working fine only with registered users, not with an email coming from an unregistered user. I hope i will be quickly updated
Hi.,
Thanks, Right now we are busy with other theme so we will update our theme with in few days.
Regards., DesignThemes Support.
Hi!
Just bought the theme and it looks great so far. However, when I want to install the required plugins I get the message Invalid URL. Download failed. I get this for every required plugin. These plugins have as source: external link.
Am i doing something wrong?
Thanks in advance.
Hi.,
Thank you for contacting us.
Please activate the Parent theme, if you want to install any plugins you needed.
Because you’ll get those invalid URL errors, if you’re in the child theme while installing plugins
Regards., DesignThemes Support.
Hi again !
Thank you for fixing the thumbnail slider issue of one of my product, but the issue do not affect only one product … :
Have a look here ( le list is not complete ) :
http://remakesheak.internetcloud.ca/produit/coffret-cadeau-general/ http://remakesheak.internetcloud.ca/produit/baby-shower-maman-bebe/ http://remakesheak.internetcloud.ca/produit/baume-a-levres-ananas/ etc…and a lot of other products has the same problem… Was the fix only for one product ? Can’t it be fixed for all products at the same time?
I’ll reuse for sure the template for another website and do not want to ask always for fixes. Time consuming for you and me.
Thank’s!
Hi.,
Thank you for contacting us.
Edit each and every products and check thumbnails inside the product gallery metabox. In this metabox delete empty thumbnail and check your single product page.
Regards., DesignThemes Support.
Hi !
I am coming back with the wishlist issue, because it’s a real issue :
Please follow those steps to reproduce the issue and see by yourself.
Choose any product in my boutique, then on the single product page, add it to the wishlist. The button ( wishlisht ), will change to a link “look at the wishlist”. Click on that link and it drives you to the wishlist page.
You’ll see the product added, now click on the “add to cart” button on that wishlist page. The page will go “blank”.
At first, i had a list of my root folder : /wp-content/plugins/yith-woocommerce-wishlist ... i have put a dummy index.php in that folder. It do not fix the issue it’s only to prevent the listing of the plugin’s folder.
So there’s in fact a problem… Could you please check it ??
Thanks!
Stephane
Hi Stephane.,
Kindly, Watch the attached video.
https://www.dropbox.com/s/3yy0s2nsmy93g4y/dt_product-wishlist.swf?dl=0Regards., DesignThemes Support.
Hi !
Thank’s for that video, but it shows that you are misunderstanding how to reproduce the issue with my last message…
Ok… let’s start again :
1. You must be on the product page itself and not on the shop page!
2. You click “add to wishlist” from that page
3. The button will change to a text link “have a look to the wishlist”
4. Click the new text link
5. On the wishlish page, click “add to cart”
6. A Blank page comes out.
I have done a video too, have a look :
http://remakesheak.internetcloud.ca/issue-wishlist.wmvThank’s to give me your idea about this strange “blank page” after thoses steps
Stephane
Hi.,
We have checked your issues. This issues only occurs chrome and IE. Deactivate all plugins except our theme package plugins and check it again.
Regards., DesignThemes Support.
Hi !
No, it happen in Safari too ( on Ipad or Iphone ), so it’s just 99,9% of all browser Chrome + IE + Safari… Gee…
As i need WPML i can’t remove it and i have no other plugins than woocommerce and those provided with the theme…. SO i guess it’s a no way out.
So you say that i’m the only one that have this issue?
I use Yith Wishlist on other installations with the same plugins ( woocommerce and wpml ) and i do not have issues at all…
Hi.,
It seems that you have again changed the login details of your site.
Please send us the updated login details, so that we can check the issue again.
Regards., DesignThemes Support.
The website was complete for my customer….. Can’t wait for weeks to resolve issues like this one… The problem comes with the redirect to the cart option. Your theme makes impossible to have this option checked in the Yith Wishlist plugin, you have experienced the issue i have found…
This is not a Browser problem, this is a script problem.
By the way, if your customers do not put a dummy index.php file in the root folder of yith wishlist plugin, depending on server config, an user might have access to the files and navigate in all folders of the website.
I call this a security issue !
Until the solution is resolved, customers should know how to protect the root folder of the yith wishlist plugin.
Thank’s
Hi.,
The direct access of the files may be due to the plugin folder and not from the theme folder.
We will check with the plugin team regarding the issue.
Regards., DesignThemes Support.
