3273 comments found.
Is it possible to NOT have testimonials stop on hover?
I have followed EVERY INSTRUCTION on your documentation to install/upload demo content. Something doesn’t seem to work correctly. Can you please get back with me quickly with a solution?
http://i.cubeupload.com/BfRmWc.pngOk so I fixed the problem above by setting the Menu Locations… I didn’t think that the demo content was working properly so I installed it THREE TIMES…. (So I have 3 of EVERY PAGE AND SO ON..) Is there any quick way to delete the duplicates?
SOLVED: For anyone else with the same problem, I downloaded a plugin called “wordpress reset” (this deletes all content except plugins) So all you have to do is activate the plugins again and import demo content and all is fixed.
Hi there, my WP Tool Bar is indicating OXYGEN Theme currently has outdated WooCommerce Template Pages.
An OXYGEN update coming soon? Thanks.
Hi,
I recently shifted to Oxygen Theme .. I use PayUmoney payment gateway. After started using the oxygen them. customers are unable to pay thru payumoney.. I am getting this error
“Error. We are sorry we are unable to process your payment. Mandatory parameter txnId missing for”
http://cubeupload.com/im/55U0Ge.jpgHi there,
Hmm, we haven’t received any complain about PayUmoney, but can you please contact their support https://www.payumoney.com/faq_details.html?topic=contact_us, for sure that they know better about this problem.
Cheers!
Ylli
I’m using “Redirect on add to cart” option in “Products” section, entering my own URL. But I’ve noticed that in the URL, the browser adds ”#038” after each “&” of my custom URL. I don’t know where to fix this bug, and it’s important cause those URL are from an affiliate program and they might be able to scan all the clicks.
For example, the URL
(...) qc=1&campaign=internaffiliates%2Fen%2Flinkgenerator&utm_source=internaffiliates&utm_medium=en&utm_campaign=linkgenerator&ia-pkpmtrack=100-4333136313236323131303-101-138-101&_$ja=tsid:42907(...)
It returns
(...) qc=1&campaign=internaffiliates%2Fen%2Flinkgenerator&utm_source=internaffiliates&utm_medium=en&utm_campaign=linkgenerator&ia-pkpmtrack=100-4333136313236323131303-101-138-101&_$ja=tsid:42907(...)
Thanks in advance
It happens in all the links, but for example:
http://www.skateswapos.com/comprar/tabla-skate-black-label-john-lucero/Here, the redirect button (in wp admin panel) links to
http://affiliate.blue-tomato.com/go.cgi?pid=53&wmid=cc&cpid=1&target=http://www.blue-tomato.com/es-ES/product/Black+Label-John+Lucero+Beer+Savage+9+25+x+33+25+Dec-301973778-yellow/?qc=1&campaign=internaffiliates%2Fall%2Flinkgenerator&utm_source=internaffiliates&utm_medium=all&utm_campaign=linkgenerator&ia-pkpmtrack=100-4333136313236323131303-101-138-101&_$ja=tsid:42907But in the web, when you click the button it returns
http://affiliate.blue-tomato.com/go.cgi?pid=53&wmid=cc&cpid=1&target=http://www.blue-tomato.com/es-ES/product/Black+Label-John+Lucero+Beer+Savage+9+25+x+33+25+Dec-301973778-yellow/?qc=1&campaign=internaffiliates%2Fall%2Flinkgenerator&utm_source=internaffiliates&utm_medium=all&utm_campaign=linkgenerator&ia-pkpmtrack=100-4333136313236323131303-101-138-101&_ja=tsid:42907It adds ”#038;” after each “&”
Still doesn’t work… 
Hi again
Don’t worry we will manage to fix it.
Can you please send me the WP Credentials (username and password) and FTP account so I will examine your issue and try to find where is the problem and the fix for it.
You can send your info via email using the contact form in our profile page here.
Please do not forget to include details of issue you are encountering, because we receive a lot of emails and I cannot remember each of them.
Hello, good afternoon I have had a problem to update the woocommerce and woocommerce Multilengual. When I updated them, can not access from the drashboard plugings, themes options, appearance. I disconnected all the plugins and it is a problem between woocommerce multilanguage or woocommerce and WPML sitepress, when I connect these three together not access Plugins, appearance, etc… In order to access plugins I have to disconnect from FPT the sitepress for example and then work for when I connect it always the same, I have updated the core of wordpress, the THEMES OXYGEN and all the plugins.
Please could you help me!!
Thank you!!
Good moorning my url is http://laibajan.com/..... i forgot to tell you.
Thank you.
Hi LeaRoque
Can you please send me the WP Credentials (username and password) so I will examine your issue and try to find where is the problem and the fix for it.
You can send your info via email using the contact form in our profile page here.
Please do not forget to include details of issue you are encountering, because we receive a lot of emails and I cannot remember each of them.
Hi,
Re: main menu.
There is a design hiccup when a drop down menu is added—the vertical placement of the menu item drops down slightly and is not in line with the other menu items.
See screenshot and the “blog” menu item: https://www.dropbox.com/s/j16a5jiru5ixrai/Capture.PNG?dl=0. It is not aligned with the other menu items to the left.
What is the fix for this?
You can ignore this. I just downloaded your most recent update and the problem is fixed. Thanks.
Hi, I purchased this theme and it is great. Only one question—in Theme Options / Typography / Base Font Size the highest the font will go is 16 which still renders fairly small for most screens.
How can I increase the font size in these global options? What custom CSS should be used if it can’t be done in the Dashboard?
You can ignore this. Your most recent update fixes this issue. I was able to apply custom CSS.
I would like to know how to change the shop archive pages to show the description of the product instead of the tags links.
Great Work Laborator, your support is top notch!
thanks -Anthony
Hi Anthony,
that is only possible if you modify the core of the theme files and requires a lot of knowledge, we would like to help you but that requires a lot of work and currently we’re working on releasing a new theme
.
Best Regards,
Art
ok, i used this css to hide the tags on shop pages, if anyone needs to hide them as well .
.archive a[rel=”tag”] { display:none; }
Hi! Thx for a great theme.
There is just one thing, that bothers me. I want to remove the menu, that says “Cart” at the top and “Ønskeseddel” at the end.
https://www.dropbox.com/s/f6jy4eo5l6mxtxe/Sk%C3%A6rmbillede%202015-03-17%20kl.%2021.24.11.png?dl=0How do I do that?
FYI, English isn’t my first language. In advance, thank you for your help.
Hi there,
to do this go to Admin Panel > Appearance > Menus click on Manage Locations and make sure you have set the menus just like in the image:
http://cl.ly/image/0V2K2G392125Best Regards,
Art
It worked. Thank you for your help:)
Good day,
have one question. I have translated all text in the theme, WooCommerce too. But two words I can not translated, don’t know why (I am using Codestyling Localization but dont work for this 2 words).
I am trying to find it in WooCommerce folder or theme folder php but no success.
Can you tell me, where I can found and transate these 2 words?
Thank you
Screens:
Have you checked for them in the theme files if they are in the PO files of the theme.
Regards,
Art
Hi, when I activate the Revolution Slider plugin, I have this error:
Warning: is_readable(): open_basedir restriction in effect. File(D:\XVRT\dernier.es\Html\web/wp-content/plugins/D:/XVRT/dernier.es/Html/web/wp-content/themes/oxygen/inc/lib/acf-revslider/lang/acf-revslider-es_ES.mo) is not within the allowed path(s): (D:\XVRT\dernier.es\Html) in D:\XVRT\dernier.es\Html\web\wp-includes\l10n.php on line 476
This warning is associated primarily, but not always, with MS Windows IIS web servers where the server has been configured with a open_basedir directive. That directive, some web administrators believe, makes the server more secure by preventing anyone but the owner of the effective directories from being accessed. This is not necessary on modern servers where you can configure restrictions on a per user basis anyway. So, what this warning is saying in layman’s terms is:
We have added the open_basedir directive, and because we did; Your theme cannot access any folder other than Temp folder and the root examnple.com folder on this server.
To solve this: Copy and paste the error in full and send it to your web hosting support service. Ask then to create an exception for the folder that is not permitting access by the Revolution Slider plugin. They will know what to do. If they will not assist you,you should consider changing hosts, or you will have to keep the Revolution Slider disabled. There are no other options for resolving this issue.
Kind Regards,
Ylli
Hello, your theme is very good, has fantastic features, but I am dissatisfied with the translation, I used the plugin Codestyling Localization, but can not find the words “Sale” “BILLING DETAILS” ... there are several others. If I had read before and had realized it would be required to buy a plugin, would not have bought. But you can help me solve this problem? I’m desperate. Thank U
Hi there,
have you searched if these words are in the WooCommerce domain of translations, if you cannot find it here then we will check it manually if you send me your login details through e-mail.
Regards,
Art
Hi,
1. I found the problem with the withdrawal of title pages categories, single post, woocommerce item. Headline of the site is duplicated immediately after the article title, category, or product.
You can see it here: http://salonbliss.by/cat/wedding-dress/madeline-gardner-new-york http://salonbliss.by/catalog/madeline-gardner-new-york/svadebnoe-plate-catania-51048 http://salonbliss.by/articles/dozhdlivoe-nastroenie-ili-kak-sdelat-tak-chtoby-dozhd-ne-isportil-svadbuNow the titles are displayed in such a way: wp_title»bloginfo(‘name’), and I need wp_title without bloginfo (‘name’).
How to solve this problem?
2. After updated the plugin “YITH WooCommerce Wishlist” doesn’t work, it doesn’t add items to “favorites”, as well as doesn’t remove previously added item with an error “remove_item_from_wishlist is not defined”.
The theme and plugins are up to date
Hi sashamorozov
1. To fix this issue please open oxygen/header.php and remove line 21 from the code.
2. Yith has been updated and changed API so we have to make Oxygen compatible with it again, we have done that but not release update yet because we have more work to do in Oxygen. So please download these files: http://cl.ly/aL0B
And replace them in oxygen/woocommerce/ and YITH will start working again.
Hi Arlind,
1. Which row to delete? 21 line starts with <! – [If lt IE 9]> 2. It works, thank you!
Hi
Sorry for the wrong explanation, here is the selected line to remove:
http://cl.ly/aMXdI hope it will help you.
Oh, I can’t remove <title>, because then my titles will not be displayed at all.
Yes! Thank you!
Hi!
I need some help please 
1. Why the content of others pages appears on the Home? I tried everything but when I create content on other pages, it appear on the home page too.
2. I’m trying to create these kind of images but when I do they appear darker than the original… How to do it?
http://i.cubeupload.com/Jf0XEw.png http://i.cubeupload.com/Wy6phx.pngThanks!
Hi there,
I don’t understand your first question, and for the second question there is an option with the “opacity” of the images, you have to remove the overlay that makes the images darker, if you don’t know how to do it, I can log in and fix it.
Best Regards
Art
Just did the new woocommerce update and some of the plugins and noticed the row of products are not looking correct now.
You will see three handbags across the top, then a gap, then the new row. It is happening now randomly all over the site.
Here is a screen shot – http://tinypic.com/r/2z5pxls/8
Hi I wanted to follow up on this?
Hi there,
have you installed the latest version of the theme? If yes then please be patient to wait for the next update that will be available for two-three weeks because we will be adding a lot of new features and bug fixes.
Best Regards,
Art
I have, that is what started the whole issue in the first place. Also image galleries are not working in in Visual Composer. I contacted them and they said,
We investigated the issue further and it is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.
I cannot go 2-3 weeks having these kinds of issues on the site.
Hi Ylli,
Just sent the information. Please confirm you received it.
Hi Arlind the issue seems to have been fixed? Not sure if you did anything but it fixed it.
The issue with Visual Composer galleries is this site and all the image galleries – http://www.stacykfloral.com/weddings-and-events/wedding-galleries/
Yes the wedding galleries – http://www.stacykfloral.com/weddings-and-events/wedding-galleries/
Visual composer said it was an issue with the theme. When you click on the image it doesn’t open up in pretty photo any more.
Also the style settings are gone – links are coming up red instead of the chosen theme color of green.
Hi buddy
Sorry for the late reply on this thread.
Depending on your site now I see that all items are showing properly:
http://cl.ly/aP7HAnd the links have that green color. Note that when you update the theme, it will delete the skin style, all you have to do is to go to theme options and click save changes to return the style you have set before.
However I am very interested to know where is the items row breaking happening, in the url you gave me everything looks fine as I saw!
Hi!
So if you go for example on the blog see how all the links are red – http://www.stacykfloral.com/ny-wedding-florist-cornell-university-wedding/
And on this page – http://www.stacykfloral.com/weddings-and-events/wedding-galleries/
Click into the galleries – click on a picture and you will see it opens in a new window instead of the pretty photo. I contacted VC but they said it was a theme issue and I should contact the theme developer 
Hi
1. This seems to be skin issue that is leaving some of the links in red, so I suggest you to apply this Custom CSS to fix this:
.blog .single_post .post-content a {
color: #1A9984;
}
.blog .single_post .post-content a:hover {
color: #167c6b;
}
And the links inside post will be the same skin color.
2. I have added custom JS code in theme options that fixed this. Now this page works fine.
Hi Paul, I trying to make my site display on mobile devices and I have done what you said in the posts here and its still not working. Could you look at my site and tell me how to fix it please http://www.velvethoney.com.au if you need my log in details I am happy to give them.
oh and also the featured products are showing up vertical instead of horizontal thank you
Hi reenee91, Oxygen is responsive by default, it means that it will fit any screen size.
Can you please write us URL where do you have featured products, and we will inspect that, and get back yo you 
Please read our Oxygen documentation link, there you can find answers for some of your questions.
Kind Regards,
Ylli
Hello, I updated the theme to the latest version but it seems woocommerce is a higher version and I am still getting an error message.
oxygen/woocommerce/cart/cart-totals.php version 2.3.0 is out of date. The core version is 2.3.6
Hi Ylli, that’s great, thank you for letting me know 
Hi,
Do you provide a xml file with the demo content ?
Thanks 
Hi, Custom Skin Builder says: Warning: custom-skin.css is not writable, skin cannot be compiled!, although I have changed file permissions to 777.
So what is another way to change the colors of the skins? For example, I want to adjust the orange color to #ed7703 instead of #ff4916. So everything from the Checkout-button to hyperlinks etc.
BTW, I’m using Child theme
I have changed the entire folder to 777 and the colors just dont update accordingly. For some reason EVERYTHING changes to 1 color.
Hey, I was playing around with the settings and permissions, and somehow I got it to work. I think it was some sort of cashing issue that I was experiencing. Thanks for the help tho!
Heey,
we’re glad to hear that, I hope you’re having a nice time working out with the theme.
Best Regards,
Art
Hi there,
I have new question about the custom skin: I want to change the colors of in-text links (a href). However, if you change the color “Choose menu link color.” in the Theme Styling options, this also changes the top menu. Is this supposed to happen? How can I isolate just the in-text links? I would like to change the color of those and also ad a hover (underline) to it.