352 comments found.
Hi There, I wondered if you can tell me if this is built on the Genisis Framework? If not, is it a good one? How can we know more about the Framework you use? Thanks
Would love a response… although we’re going to buy it anyway 
Hi,
Thank you for your interest in our theme 
Sorry for the late response. All our themes are built on our own-developed framework.
Select
I promise these will be the last dumb questions before I purchase one of your themes. Debating between Stockholm, Hazel and Cabin. All 3 are similar, and yet different.
1) I’m going to use the process shortcode a fair amount. You mentioned that with a CSS change it could also be set to be vertical. Cool, but will that still allow me to have it both horizontal or vertical on the same page?
2) Items like your process module are different between all themes. Is it styled for each to be what you get? For example, some have lines connecting them, Stockholm has the icons not within a circle. Can these be shaped to combine the best of each, or are they are what they are?
3) I own a copy of Revolution slider, and I’ve already built out some slides for other themes with it. Is there any way I can paste in a link I’ve created for one of those and have them run? I like your select slider, but sometimes I will have a need to control the reveal time of certain elements.
Thanks for your patience. You guys do really great work!
Hi,
Thank you for your interest in our themes 
1) Depending on the precise layout you’re going for this would probably be possible – generally speaking, but would have to be dealt with high care in order to have your layout fully responsive and UX friendly.
2) Many of the items are styled differently for each theme to begin with in order to have a more distinct appearance and show various design styles. However, if you’re into coding, you could alter shortcodes to your preference and style theme to your liking.
3) We’ve not tested Revolution slider with our theme and therefore cannot guarantee full compliance. However, our theme comes with LayerSlider that has this options available.
To sum up: There are various little tweaks that have been applied to each of the themes during the development process, and these minor modifications complement the specific theme’s design and overall appearance. There are also some larger modifications (Stockholm and Cabin feature our latest framework) and new elements added to each theme, such as Passepartout, Blog Slider, Vertical Split Slider(Cabin).
On the other hand, in terms of the original design, Stockholm has a more modern approach whereas Cabin and Hazel are more vintage-styled themes.
The best way to choose between them would be to scroll over the demos these themes have to offer and see to which one you relate the most – which one would cause the minimal edit required to match your site design and is most appealing to you to start with.
All of these themes feature Select Slider and come bundled with Visual Composer (a premium page builder plugin) and Layer Slider as well. All of them support WooCommerce, WPML and Contact Form 7 integration.
Hope this helps.
Select
Thank you. You mentioned that Cabin and Stockholm feature your newest framework. Did you mean to say Bodega, or you’ve reworked your earlier theme Stockholm? Love all aspects of your themes. Like the split screen slider and color scheme for Cabin, but something about your font pairings and starkness of Stockholm are quite striking.
Hi,
Stockholm, Cabin, and Bodega all feature the new version of our framework, though Cabin and Bodega, as they are newer themes, have some new options which have been added to the framework in comparison to Stockholm.
Hope this is helpful.
Select
I love this theme. Tiny problem since i bought it though, the image slider carousel thingy does not slide. I dont mean the big slider in the header i mean the one u can choose inside content when using the page builder. Please take a look at the test site ftltea.com and see the section that says select your tea that was supposed to be sliding… help?
Hi,
Thank you for the kind words 
It seems that you’re using image gallery shortcode instead of carousel shortcode. Please try going through our documentation to get more familiar with using this shortcode:
http://demo.select-themes.com/cabin-new-help/#!/select_carouselHope this helps.
Select
Hello, I did this, it worked… Only one problem now. The carousel Items cant or aren’t showing descriptions. I need the name of each kind of tea under or on each glass. Is this possible? Please see website for what I mean. No descriptions at the moment.
Hi,
For this you will need to modify some of our code. Please submit a ticket to http://select.ticksy.com/ and our support team can provide more detailed instructions and point you in the right direction on how you could accomplish this.
Select
Ticket submitted. Please help. Thanks.
Hi,
Our support team will take a look and get back to you as soon as possible.
Select
Ticket: #397308
Thanks. Our support team will get back to you as soon as possible.
Select
Hi!
Before I purchase your wonderful theme I have some questions.
This is our current website: http://www.noden.co The most important thing for us is the navigation.
1. Are we able to re-create “COLLECTION” as you can see on the menu, with all the drop down menus via blog posts?
2. Our product posts are all blog posts. Can we do that?
Basically we love your theme, but we also want to keep the same navigation as in the current website.
3. As you can see, COLLECTION has LATEST, which leads to one page containing only the latest selected items. Can we do that?
4. Under COLLECTION, there’s VINTAGE that leads to our categories drop down menu which contains all the product posts (blog posts), can we do that?
I may have more questions, but these are the most important. My knowledge is pretty basic. But would just love to have your wonderful theme to replace our current wordpress theme that is outdated for us, without changing the navigation pattern.
Thank you, Tawan
Hi Tawan,
Thank you for your interest in our theme 
1. Our theme supports up to three levels deep navigation menus. So there’d need to be some content re-structuring in order to have all of our native styling and responsiveness functioning properly.
2. We recommend using WooCommerce plugin that is compatible with our theme and taking advantage of our theme’s styling for these Shop pages.
3. You can use WooCommerce recent products shortcode to achieve this and display a number of latest products on a page.
4. You can set a menu item to display various shop segments including categories.
Feel free to follow up on this if needed.
Select
Hi, Pre-sale questions :
1°) Why the theme is so slow ? ( https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fdemo.select-themes.com%2Fcabin3%2F&tab=desktop )
2°) Do you have demo importer, translation ready and child theme ?
Thanks 
And audio ?
Hi,
Thank you for your interest in our theme 
1) We’ve used uncompressed images directly on our demo due theme styling so end user will have a high quality images loaded no matter which display devices is used. You could always use an image optimization tool such as this one to have your content use less resources – JPEGmini. Also, we’ve included all of theme features in one demo, creating many content-heavy posts, portfolios etc in order to showcase all the options as in-depth as possible. As you can see, there are some server tweaks that are recommended and once applied, improve the speed significantly. Please have in mind that we haven’t received any complaints from our customers regarding speed issues that are code-related.
2) Our theme comes bundled with Select Import option that enables you to import demos directly from your admin panel. Our theme is translation ready and is bundled with a ready-do-use child theme.
Please be more specific about the audio question and we’ll be glad to provide you with more info concerning this matter as well.
Select
Thanks, i’d like ton know if it’s possible, directly or with plugin, to add music on the home page ?
Hi,
Our theme supports audio post formats if that’s what you mean.
However, to have an on-going background music on your site you’d have to use a plugin. Please have in mind that we’ve not tested any plugin of the sort with our theme and therefore cannot guarantee full compatibility with our theme. Thank you for understanding.
Select
Just noticed some of my photographs in the demos
. I’m glad you found them useful hehe 
Our designers have a keen eye for good photography 
Select
I have few pre-sales questions about Cabin4 template.
I have analysed the template in respect of operation speed and optimisation. I have a few concerns. Example of a problematic subpage: demo.select-themes.com/cabin4/four-columns-with-spaces/
1. It seems that the template does not automatically scale photos to a smaller size which impacts the uploading speed.
2. There is a problem with uploading successive photos (show more) – it takes for ever.
3.The web browser is waiting for data from the Server and this time is very long. Is this a problem with your code or the Server is very busy?
Thanks!
Hi,
Thank you for your interest in our theme 
1. Our theme scales images to certain predefined values to have them cropped and showed up properly. You can always optimize images furhter with some image optimization tool if you see fit(apply compression). For example: http://www.jpegmini.com/ – this will come in handy if your site has the images as a major part of your content.
2. This ‘show more’ feature can be easily turned off if you want to have all your portfolios displayed at once. That is if you see this as a better solution for your website.
3. Our demo sites are developed to showcase all of the theme features – all demos, elements and options so that a user browsing our demo theme can get a full impression of what our theme has to offer which can sometimes lead to a high data traffic on our server. Please have in mind that theme coding doesn’t have any negative influence on site speed. When you develop your original site using our theme it would be a different situation since you’ll have only one demo activated.
Hope this helps. If you have any more questions, feel free to follow up on this.
Select
Thank you for such a quick response.
All you have written sounds really good
I have one more question regarding displaying photos on mobile devices: could you please open the following link in your mobile phone:
http://demo.select-themes.com/cabin4/portfolio_page/art-week- 2014-malmo/
In BlackBerry Z10, iPhone 5 and Samsung Galaxy S when you click an image to zoom-in when hold your phone in vertical view, photos are displayed properly, but when you flip your phone horizontally (when still in the zoomed-in vertical view) the photo becomes much smaller and isn’t centred. You need to close the photo and click on zoom-in when holding your phone horizontally for the photo to be displayed properly but even after that the photo still is not in full-screen mode. Will it be possible to customise this display option for everything to work properly?
This is the last question I think 
Hi,
We’ve tested this out on these devices and acknowledged your remarks. This is the way the script that displays this lightbox effect works at the moment along with the algorithm that calculates view-port dimensions. Thank you for noticing this, we’ll forward this to our Project manager for further consideration of possible improvement of this script in a future theme update.
If there are any more questions, we’d be glad to answer them 
Select
Very cool theme.
1) Can the process shortcode be set for vertical as well as horizontal?
2) Is it possible to tie the process shortcode to a block of text or something below it where when you click on a # step it shows the corresponding text?
3) Any limitations of what content can be placed in a tab or toggle? Pretty much any VC content?
4) Any way to add breadcrumbs to the titles on pages? Or a subhead?
Thanks!
Hi,
Thank you for your interest in our theme 
1) This can be done with some additional CSS code you can write out with the assistance from our support team if needed.
2) This shortcode supports text feature. However, to have the text show on item click would require additional customization of our theme files which we are not in a position to accept at this moment since our priority is providing timely support to all our customers. However, we’ll forward this suggestion to our development team for further consideration of possible integration in a future theme update. Thank you for understanding.
3) Tabs can show all of the shortcodes. Could you please be more specific in regards to toggle element? Thanks.
4) Breadcrumbs feature can be enabled within the Admin panel for all pages or only particular pages if necessary.
Hope this helps. If you have any further questions, feel free to follow up on this.
Select
Hello, is it possible to use video as background, instead of a static image?
I’m talking about this page http://demo.select-themes.com/cabin5/Thanks in advace
Hi,
Unfortunately not. Our Vertical Split Slider works only with images at the moment. However, we’ll forward your inquiry to our Project manager for further consideration of possibly integrating this feature in a new theme update.
Select
very nice theme.. good luck
Thank you very much 
Select
Hi,
Great theme, can you tell me where can I find purchase codes for layer slider and visual composer? Can’t find anything in the documentation. Tried with theme purchase code but it doesn’t work.
Thanks
Hi,
With our theme comes the extended license for all the plugins integrated with it (Visual Composer and Layer Slider). We update these plugins to their latest version with every future theme update.
When you install the theme you will get a notification that you are required to install the necessary plugins to run our theme. Just click to install/activate these plugins again and that is all there is to it. If somehow you don’t get these notifications to install the necessary plugins, then go to Plugins -> Add New -> Upload – Find these plugins in theme folder/plugins, select one by one and click import/install.
You can ignore the messages about the required activation of these plugins you see inside Plugin settings.
Select
I’m able to upload them from notification, as you’ve explained. My problem is when I try to activate Layer Slider. It’s still asking for a code
Hi,
Unfortunately, we are not allowed to share out extended license key, we had to purchase in order to include plugin with the theme. We will provide update of the plugin with the theme update. Btw, you don’t need the key in order to use the plugin.
Select
Please ignore my last comment. It seems to be working.
Thanks for the unbelievably quick response!
: )
Thank you 
Is there a way to remove the huge header and background image on each page and just show the nav?
Is there a way to stop the loader and the fade in and fade out on each click on the nav?
Hi,
yes, you can fully customize header and have it configured just to contain nav.
Yes, page transitions can be disabled in theme options panel 
Select
Beautiful work, good luck. 
Thank you very much 
Amazing theme.
For the checkout, how can I accept payments? Can I integrate Stripe?
Hi,
Thanks a lot 
Our theme’s shop is based on WooCommerce and you can accept payments with all providers WooCommerce supports. You can check their web site for more info 
Select
So shop section of the site where the products are listed can only be created by adding the woocommerce plugin? Or is it only the checkout pages that needs woocommerce? I ask because I can implement stripe on my own, but I would need the shop portion of the theme at least.
Hi,
WooCommerce is used to create both product / category pages as well to create my account, cart, checkout pages. You can also create custom pages in addition to existing pages 
Select
Creative and Clean Item, Congrats & GL … 
Thanks 
- A woocommerce could be combined with the blog style from mulberry ?
- Can I simply disable google fonts ? (I prefer use @font-face declaration)
- Facebook share button doesn’t show the image. Is there a way to change that ? (SEO plugin or not ?)
Thank you in advance for your answer 
Hi,
Thank you for being interested in our theme 
1. Yes you could combine it. You can use the WooCommerce on any of our demos.
2. We are using google fonts by default in our theme, but our support could show you how to disable them and help you to include your desired font via fontface
3. It should show the image, we will check it. Anyway, you can use some SEO plugin, Yoast for example.
Select
Thank you for your answer. I found for facebook image.
I have some last questions :- Cypress theme uses parallax image, is there a way to add a video ?
- Is there a theme where on mobile devices a sticky header is present (didn’t found) ?
Thank you very much 
You’re welcome 
- If you’re referring to the Select Slider it can handle both video and image slides as parallax. However, if you’re referring to the row in your content area that has parallax background image, it can contain video but that video will not be in parallax.
- Unfortunately, there’s not an option for sticky mobile header.
Feel free to follow up on this if you have any further questions.
Select
Nice Work My Friend Good Luck 
Thank you 
Another set of class designs
, glws
Thank you very much 
Great looking theme, GL guys.
Thank you very much 
Great Work, Inspriring 
Thanks a lot 