26686 comments found.
add_filter( 'woocommerce_checkout_fields' , 'custom_override_checkout_fields' ); unset($fields['billing']['billing_city']); return $fields; }
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
Is there a way in Bridge to include a Global Javascript? I need to add a marketing tag on every page, but something in the AJAX rendition of the page-by-page flow is preventing the JS I wrote in the Custom Code section of the General section from firing each time I browse to a new page.
thanks!
-Craig
Hi,
Custom Javascript should be entered in the Custom JS field. If you are using some jQuery, please make sure that instead of the ’$’ selector, you input ’$j’. If this doesn’t help, please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
Hello!
Is there a way to make the portfolio icons black and white and have them appear colored upon hovering on them? Thank you!
Hi,
If you mean the portfolio thumbnail images in the portfolio list, then unfortunately this is not an option in our theme. If you mean something else please let us know with a more precise explanation of what you would like to achieve and we will be glad to answer your question.
Qode
Hey guys,
2 questions
I’m looking to set my portfolio view and zoom buttons to a transparent background, I have seen that it is possible in several of your preview pages.
Second, I would like to change the color of the “back to top” and “back to portfolio” buttons, however i cant seem to find them in the back end.
Could you help me out?
Marcel
Hi,
You can make the background color of the buttons transparent (both on hover and before hover) by adding the following code to your custom css field:
.projects_holder article a.lightbox, .projects_holder article a.lightbox:hover, a.qbutton.preview, a.qbutton.preview:hover {
background-color: rgba(250,250,250,0) !important;
}
You can change the color of the back to top button by adding the following code to your custom css and modifying the color values:
#back_to_top span {
border: 2px solid #000;
}
#back_to_top span i.fa {
color: #000;
}
Regarding the portfolio “back to” button, this button is an image and can’t be modified via css. You could download the image and change the color in some photo editing software, and then upload the image back to your server using the same path. You can find this image in “wp-content/themes/bridge/css/img/portfolio_list_button.png”
Hope this is helpful.
Qode
Cool thanks very helpful!!
You’re welcome. Glad we could help. 
Qode
Hi, can I somehow set border radius for button at Contact Form 7?
Hi,
Please try by adding the following code to your custom css field and modifying the 10px value to suit your needs:
input.wpcf7-form-control.wpcf7-submit {
border-radius: 10px;
}
If this doesn’t help, please submit a ticket to https://qode.ticksy.com/ with a link to the page on your site with your contact form so our support team can take a closer look and help you out with this.
Qode
Good evening. I have an issue with your theme.
first i tried to install your theme using wordpress. but it didn’t work. so i tried upload “bridge.zip” on the ad-content/theme folder using FileZilla. but it didn’t work either.
i saw the message in the filezilla that “Could not write to transfer socket : EPIPE – Local endpoint has been closed” “451 Transfer aborted. Input/output error”
what can i do? please help me.
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
Love the theme!
Just like hadleybk posted a year ago, when I rollover the portfolio items, it shows the title, category, and the button. I want to show the excerpt instead of the category. (where it says Episode on the screenscapture) https://infinit.io/link/Romain_Capelle/HpBX8td You were talking about changing something in shortcodes.php at lines 2283 or 2317. But I can’t find what to change (The code probably changed along with the updates)Thanks a lot,
Romain
Hi,
Thanks. 
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
Awesome !
Just letting people on themeforest know that I got that solved in one quick, detailed and simple answer by changing/adding a piece of code that QODE just gave me on the support page. ( My post isn’t private so you will be able to find it if you want your excerpts below the titles of your categories like me.) Thanks QODE. I am 4years old on Themeforest and it is my best theme so far !
Thank you for the kind words, we appreciate it greatly. 
Qode
Hi,
I have an issue with the Qode slider.
On all of the Qode sliders I create, the title subtitle and slide text are limited to about 530px in width. If any sentences are longer than this they are broken onto a new line. How can I fix this so the content goes much wider like on the main Bridge http://demo.qodeinteractive.com/bridge/ ?
Thanks, Jave
All of the content on the Qode sliders I create confine all of the written content to a box about 530px wide. Is there any way to change this limit
Hi,
Please try by going to one of the slides in your slider and under “Content Positioning” setting the desired width for your content: http://screencast.com/t/hpkBCp9n
If this doesn’t help, please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
Hi,
that worked perfectly, thanks. While I was waiting I also tried adding video backgrounds to a Qode slider, but they didn’t work. Have you any ideas there? I added videos in the 3 formats and at different file sizes, such as 300kb and 4mb, but neither made any difference.
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
Hi Qode, thanks for the quick reply. I sent the ticksy as requested.
Great, our support team will take a look and get back to you as soon as possible.
Qode
hi,
is it possible to set margin between different columns? f.e. when i have 3 columns and i set a margin of 10px the columns become more then 33.3% and the last-child breaks into the next row. but i think there must be a solution for it, but i can´t find it.
i can´t work with padding, because i want to have a border around every column ( and inside also padding) and next to this columns there must be a margin of 20px for the reason that the different columns are seperated from each other. (instead of the left/first-column and the right/last-cloumn site).
thank you so much.
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
Good Morning…I sent a message on the tech support forum yesterday about the error message that I get when I upload my logo
Warning: getimagesize(/var/chroot/home/content/40/8451340/html/wp-content/uploads/2015/03/GoRoma-web-size.png) [function.getimagesize]: failed to open stream: No such file or directory in /home/content/40/8451340/html/dragonflydanes/wp-content/themes/bridge/title.php on line 72
and the extra white space in the header. I know you are super fast with your tech support but I really need it to be fixed as soon as possible – the client wants to see the preview later today. Please….. Thank you for all great support and service and excellent theme! J:)
Hi,
Could you please send us your ticket ID so we can assign your ticket to a member of our support team.
Qode
401626 THANK YOU VERY MUCH!
401626
DID YOU GET THE TICKET NUMBER?
Hi,
No, unfortunately we haven’t received the ticket ID. Could you please post it again. Thanks.
Qode
401626
it would not paste
401626
401626
now…i guess it was the hashtag
Hi,
We received your ticket ID. Our support team will take a look and get back to you on your ticket.
Qode
you are the best! It’s fixed! Thank you! J:)
You’re welcome. Glad we could help. 
Qode
Hi,
Can you look at my website please? http://thescottishweddingsuppliers.co.ukon ipad, the menu items , Home and About us goes behind logo, how can I fix that.
Hi,
Please try by adding the following code to your custom css field:
@media only screen and (max-width: 1200px){
.q_logo a {
height: 75px !important
}
}
If this doesn’t help, please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
how can i change the hover text color of an accordion headline? thanks oli
Hi,
Please try by adding the following code to your custom css field and modifying the color value to suit your needs:
.q_accordion_holder.accordion .ui-accordion-header:hover {
color: #fff;
}
Hope this is helpful.
Qode
super! works!
thanks for the super quick answer. oli
You’re welcome. Glad we could help. 
Qode
Hey Qode,
I wanted to reduce the gap between the Menu pages so I can fit more across the header. Can you provide me with instructions?
Thank you 
Hi,
You reduce the padding between menu items by adding the following code to your custom css field and adjusting the 10px value to suit your need:
nav.main_menu>ul>li>a{
padding: 0 10px;
}
If this doesn’t help, please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
I’ve set my LayerSlider WP settings to be responsive but for some reason it’s not working http://hyperlabmedia.com/site/
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at how you have this set up and see what they can do to help.
Qode
I figured it out. Under the settings there is a ‘Responsive under:’ section I didn’t fill out.
We’re glad you solved the issue. 
Qode
Hi there,
I just purchased the theme, but im having touble with importing a layout. It stops at 50%... Any help would be great, thanks.
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access, and also please note which demo you would like to import, so our support team can take a closer look at this issue and help you with importing the demo content.
Qode
Hi,
I’m trying to change the font size of the post titles, the content size I can change but the tittle is very big.
Can I change this? I have tried all options in Qode Options/fonts
Thank you
Hi,
Please try by adding the following code to your custom css field:
.single-post .title_subtitle_holder h1 span {
font-size: 14px;
}
If this doesn’t help, please submit a ticket to https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
Great Theme! One question. How can I change de portfolio blur colour from black to white?
Hi,
Please try by adding the following code to your custom css field and modifying the 0.5 value for transparency to suit your needs:
.projects_holder article span.text_holder {
background-color: rgba(250,250,250,0.5);
}
Hope this is helpful.
Qode
Can someone take a look at this ticket?
400786
Thank you!
Hi,
Could you please send us your ticket ID so we can assign your ticket to a member of our support team. If, by chance, you mean the ticket from your previous post yesterday ( #400786 ), we have notified our support team to take a look at it and they will get back to you as soon as possible.
Qode
The link “find out more’ on the homepage doesn’t work on my site.
I added the link in the Qode Slider but it doesnt work on the homepage.
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
Hi, the demo content import (even without attachments) always stack on 90%. Why? 
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access, and also please note which demo you would like to import, so our support team can take a closer look at this issue and help you with importing the demo content.
Qode