Hi Lucia,

how did you install the plugin? If you installed the plugin together with the theme installation this shouldn’t happen, you can write us an e-mail with the login credentials on our profile page on the right side.

Regards,
Art

Hi there,

the theme is multi-lingual but it is not RTL, I’ve seen some users have used the theme with RTL.

Regarding the ticket selling, you can add tickets as products and sell them, I don’t know any better way to do this.

Regards,
Art

Hi riccosta,

We are aware of that problem, and we will release a new update with this issue fixed

As for the last question i’m afraid that i can’t understand it well, can you please be more specific about this problem?

Kind Regards,
Ylli

If they can fix quickly … my store is ready and I wanted to inaugurate today .. and was hoping to solve for I would like to give a discount coupon for customers.

on the other issue is when it comes into pages and the cart appears on top. It’s not working.

Hi roccosta

To fix cart coupon code, please download this file:

And replace it in this directory:

_{/wp-content/themes/oxygen/woocommerce/cart/}

It will make cart coupon code work.

Arlind

Hi Jim, i don’t see that you have added any video on your online site, just the slider, http://vapoze.com/?post_type=product. I can’t reproduce that situation because it is not showing the same as in the images you have uploaded.

Kind Regards!
Ylli

I just found another two problems in Main Menu!

1. When I press first Main Menu link the hover box left side is cropped. 2. I changed another Theme Skin to aqua blue and when I press anyone of links in Main Menu the text remains red.

Thank you again!

There is an image!

Hi MartinChillz,

If you want to remove widget title please add this code to Custom CSS:

.shop_sidebar .sidebar h3 {
display: none;
}

To change hover color of links, just go to Custom CSS and add the code below:

a:hover {
color: blue !important;
}

- you can change blue color to the colot that you prefer

About the menu question: That is normal because the Home is first menu and don’t have padding on the left side, but if you want you can remove that by going to Custom CSS and adding the code below:

.oxygen-top-menu>.wrapper>.main-menu-top>.main .main-menu-env .nav>li:first-child a:before {
  left: 10px;
}

.oxygen-top-menu>.wrapper>.main-menu-top>.main .main-menu-env .nav>li:first-child a {
  padding-left: 10px !important;
}

Cheers!
Ylli

Hi there, please add the code below to Custom CSS

.laborator-woocommerce .items .product .image .thumb img {
  height: 263px !important;
}

Kind Regards,
Ylli

okay! that worked. but now: how do i get the thumbnails to be “non-cropped”? because at the moment they are trimmed on all sides. these are CD Covers and should actually fit exactly in 263×263px.

thanks!

Just send us an e-mail with your login credentials from our profile page on the right side, there is a “Contact Form”.

Kind Regards,
Art

Hi Poryvel, you need to choose menu locations.

{lease go to Appearance > Menus > and on the dropdown of the “Select a menu to edit” choose “Main Menu” and then click select, when that menu will appear please go to “Theme locations” on the end of the page and click “Main Menu”

That’s it

Cheers!
Ylli

Hi squindos, you will need to import sliders that are included on the theme when you download it from themeforest, just go to Extras folder then revslider, and you will see 2 files “homepageslider1” and “slider2”.

Those 2 sliders you have to import by going to WP Dashboard > Revolution Slider > and Import Slider.

Is easy procedure and i hope that it will be easy for you too

Cheers!
Ylli

Thanks Arlin for the response. I will keep you updated on this. Thanks again.

Ok, so I haven’t been able to recreate the first issue with the menu so I guess we can scratch that one out until it happen again. For the second problem, I used the code you gave me and it worked for the blurriness but not for the cropping. The funny thing is that I use the same images for the “active” image selected as the one for the product gallery. If you see the link you will be able to see what I’m taking about.

Thanks again for the help.

Hi

To make images not cropped you must edit functions.php line 110:

add_image_size('shop-thumb-1-large', 500, 596, true);

replace last argument:

add_image_size('shop-thumb-1-large', 500, 596, false);

And then regenerate the images using this plugin:

I hope this will work for you.

Arlind

and one more question is there any url query to make sidebar menu expanded ?

i want to use expanded links instead collapsed in certain pages…

never mind with 2 columns product… i manage to use VC…

one question left bout expanded menu links in certain pages…

btw Great theme ! keep up the good work !

Hi there, as art explained to you we don;t support 2 column shop for the moment, but you can achieve that with Custom CSS, just add the code below:

.laborator-woocommerce .items .product {
width: 50% !important;
}

and as for the expanded sidebar menu question, please add this code to Custom CSS:

.sidebar-menu>.nav li.opacity-hidden {
    opacity: 1 !important;
}

.sidebar-menu.collapsed-subs>.nav>li ul {
    height: auto !important;
}

have a nice weekend

Cheers!
Ylli

Hi Jon

1. After reading about this topic I found the only solution for this widget:

Category Order If you need to show your categories in a certain order, you can build a Custom Menu then add a Custom Menu Widget instead.

2. Sorry for misunderstanding. I was trying it in Safari but it all looks normally, is it possible for you to send me a video which describes how this bug happens.

4. For this issue apply this fix in Custom CSS:

.header-cart .cart-items .cart-item .details .variation {
 display: none;
}

This is the only solution for this error, because “FOUR BAR GIFT BOX ” product has 4 variants which add extra text and that box cannot contain them all.

Arlind

1. Thank you but we would like to use the auto-populating one as it shows the number of items in each category. We’ll deal with it for now.

2. I will have to see if I can get my client to do a screen capture video.

4. Thank you – wasn’t working in dev tools but does in code.

Hi Jon

1. All right, because I don’t know currently what to suggest for this particular issue.

2. Great, it will also help us to fix this for other users.

4. Great!

Arlind

Here is button for wishlist:

/* for yith wishlist button */
.yith-wcwl-add-button {
    background: #00a48b;
    color: #fff;
    padding: 5px 10px;
    display: inline-block;
}

/* for add to cart */
.single_add_to_cart_button {
    background: #00a48b !important;
}

/* for success message green color */
.woocommerce .woocommerce-success {
    background: #00a48b !important;
}

For the mailing list I don’t know the class so you can follow the same steps as I gave to you.

We do not do anything, these crashes when the plugins change the way they work, and thus they do the troubles that we need to solve, its like the fight between the good and the bad. But you cannot understand this until you are developer by yourself and see how complicated this is.

Arlind

Thank you that worked. I understand and thank you for such a fast response and fixing everything so quickly. I will update my review.

Thank you so much for your understanding.

Arlind

Hi roneybike

Sorry about the inconsistencies in Oxygen most of them are introduces in the newest version in WooCommerce because they have made huge changes and it has affected oxygen files so we had to fix them all to make them compatible with the new version.

We are aware of the coupon form that is not working, in the next update it will be fixed.

As for the quantity, please note that the quantity is not updated until you click “Update cart” button, see results here: http://cl.ly/aN7O

This is not bug its default woocommerce functionality.

Arlind

Hello there,

Please add the code below to Custom CSS

.shop .items .item-wrapper .item .description .type {
display: none !important;
}

I think that this is the code that you want. If not then please send us your site URL and i will check to give you the exact code

Cheers!
Ylli

Hello,

thanks it works!

That is great news

It would help us a lot if you could rate Oxygen on themeforest from your Downloads tab, ( if you don’t know how, just open this link )

Cheers!
Ylli

Hi there,

I checked your site again and as I see you have changed the permalinks, it seems to work fine for me now, are you having this issue on any other device or only in your computer.

Kind Regards,
Art

I changed the Permalinks to “Numeric” and that fixed it, thanks for your assistance.

Hi zatt, that is great news, sorry for the delay

Kind Regards!
Art

Hi there, yes i just read your email, but i saw that you have correctly installed Oxygen, but you need to modify some little things, so please can you send us your Wordpress credentials?\

Cheers!
Ylli

The page of the website http://www.urbanikconcept.com/ (godaddy server)

Could you try to import it if I send you the login access and password ?

Thanks

The informations:

[EDIT: Private info hidden]

We got your e-mail, we’ll do our best to fix it.

Kind Regards,
Art

Hi

Can you tell me where are you trying to put your style?

We have created Custom CSS link tab which handles the styling and works fine and supports LESS and SASS CSS preprocessors.

Arlind

Under theme styling – I selected what color I want the links to be and they are showing red not the correct color – http://www.stacykfloral.com/finger-lakes-wedding-flowers/

Hi jesmcan, can you please go to Custom CSS and add the code below:

a {
  color: #1A9984 !important;
}

that will do the trick

Cheers!
Ylli

Hi Anthony

I just tried the same thing but in my computer works fine, I am not sure how do you encounter in this problem, maybe record screen and send me how that happens, this site can help you with screen recording:

Arlind

Thanks. Can you help me? what valor i put in @screen-sm-min? cause i test many numers, but not works. the webpage is www.ekiosalud.com Thanks

Works!!! I write:

@media only screen and (max-width: 990px){ }

body {
  padding-top: 250px; /* Based on the height of menu in mobile mode */
}

.top-menu {
  position: fixed;
  left: 0;
  right: 0;
  top: 0;
}

Buts, its posibble make menu short (- height)?

www.ekiosalud.com

Thanks again

Hi zeroku, you can reduce logo in order to achieve that

Just add the code below to Custom CSS

.logo.logo-image img {
  max-height: 100px;
}

Cheers!
Ylli

Hi there, Oxygen currently don’t support Magento.

Cheers!
Ylli