26686 comments found.
Hello is it any way to have different content of the FOOTER on specific pages? I am looking for oportunity to have only 2 types of footers. (I have edited the footer in section “appearance/widgets”. But using this section I see only oportunity to have 1 design of footer for all pages) Regards Larido
Hi Larido,
You can do that with custom CSS. Our support can help you with it if you submit ticket to http://qode.ticksy.com/
Qode
Hi!!
http://demo.qodeinteractive.com/bridge5/I want to display the slider of this page. What should i do?
Hi,
you need to import the Layer Slider content separately. To import the LayerSlider for this demo, unzip the file you received on purchase and inside it in the “xml export” folder find the file named “LayerSlider_Export_Bridge5”. Now go to LayerSliderWP from your admin panel and under “Import Sliders” click on “Choose File” and then select the “LayerSlider_Export_Bridge5” file and then click on “Import”
If your slider is still not displaying, then copy its shortcode and go to the page your slider should be on and in Qode Custom Options find the Enter Layer slider or Qode slider shortcode field and copy the shortcode in there.
Qode
Thank you! Sincere appreciation
You’re welcome. Glad we could help. 
Qode
hi ~! i use your theme i have a question
in page templete( blog small image)
1. i don’t wanna see page excerpt text
2. page title is overlapping (i don’t want this)
3. thumbnail size is diffrent i wanna thumbnail size is fix size
i will wait your answer
Best regards.
screenshot is http://iloveculture.com/info.png
Hi,
Please submit a ticket to http://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
- I tried uploading the Bridge.zip file and nothing happens.
- The I tried uploading the WITHOUT-IMPORT-FILES.zip and I get a ton of errors (view here: http://www.mr3663.com/dt)
- Then I try importing the demo content with the Qode Import. I get a SUCCESS message, but nothing happens.
- The I try importing layerslider slides and I do not see the zip files for the demos sliders anywhere!
Hi,
Please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and help you out with these issues. After you have submitted your ticket, please send us your ticket ID here so we can assign it to a member of our support team to be handled with high priority.
Regarding the LayerSlider import files, they are located in the zip file you received on purchase in the “xml export” folder and are named something like “LayerSlider_Export_Bridge3”, where the number at the end corresponds to the number of the demo for which the slider should be imported.
Qode
Hello, I wanted to remove the “Posted by …” line in the blog posts as we want the articles to be from the company rather than an author.
Could you let me know if there’s a way to do this? I have searched the options, but couldn’t figure it out.
Thanks!
Hi,
You can disable the blog author on blog lists by going to Qode Options > Blog > Blog List and setting “Hide Author” to “Yes” ( http://screencast.com/t/7je7auTFEe2 ), and you can disable the author on blog single posts by going to Qode Options > Blog > Blog Single and setting “Show Blog Author” to “No”: http://screencast.com/t/f8QU6WkAd
Hope this is helpful.
Qode
Hi I’ve tried this, but no success on the single posts. Note, I’m using the Bridge Child theme.
Hi,
Please try by adding the following code to your custom css field:
.single-post span.post_author{
display: none;
}
Qode
Added that too. Didn’t work. Have raised a ticket on ticksy.
Hi,
Could you please send us your ticket ID?
Qode
409660
Our support team will take a look and get back to you as soon as possible.
Qode
Hello
I got this error when installing :
Installing Theme from uploaded file: bridge.zip Unpacking the package… Could not copy file. bridge/includes/import/files/bridge36/bridge_content_04.xml
Could you help me?
Thank you
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and help you with installing the theme. After you have submitted your ticket, please send us your ticket ID here.
Qode
Hey there, love the them.
I would like to disable the boxed background behind the text on the qode sliders for mobile. If you go to www.billcrunch.com and shrink it down to mobile you will notice the slider text boxes overlap and it does not look good. I need it to either disappear completely (when mobile) or fill in the whole space.
Please let me know. I assume this is a quick css fix, but I want to be sure.
Thanks!
Hi,
Have you solved this issue? Since we can’t see any boxed background on the text on your slider: http://screencast.com/t/RhENxBIcqw
If you need any further assistance with this, please submit a ticket to http://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
Awesome theme!
One problem I’m having is the Logo in my header isn’t showing up. It seemed to randomly disappear. I have a logo uploaded for all the different header styles, and I’ve tried switching the style around on my page and nothing seemed to work. I just updated to the latest version as well.
Thanks for the help.
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at this issue and see what they can do to help.
Qode
I submitted a ticket days ago, how long does it typically take to get a response?
Hi,
Our support team is replying to all tickets in the order that they arrive into our ticketing system. It usually takes up to 24 hours for a ticket to be answered. Could you please send us your ticket ID and we will assign you ticket to a member of our support team.
Qode
I cant find where I locate outstanding tickets on your site?
Hi,
When you log-in here http://qode.ticksy.com/ you should see your ticket. If it’s not there, then probably it was not submitted, as oldest ticket we see was posted 23 hours ago.
Qode
Hi there,
I love this theme, but there is a problem, hackers in this theme, and an js_composer_hacked file in the plugins folder, how to do?
Hi,
js_composer is Visual Composer plugin it’s not code developed by us. You need to contact your hosting and investigate how the attack happened and how your server was compromised, If you have multiple plugins installed, any of them can have security issues. Only way to find out that is to investigate root cause of the issue.
Qode
I’m trying to change the title tags for my pages. the “Home” page is fine but other parts of the site all have issues.
The SEO title option puts the title AFTER the site title. I’d like to have it before.
Right now for every page including blog posts it’s: My Great Company | Page Name
But i want it to be: Page Name | My Great Company
Is that possible or do I have to install an SEO plugin?
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ so our support team can take a closer look and help you out with this.
Qode
Hey, i want a widget to display on the menu, but it seems that the menu compresses the widget so it is all squeezed in is there any way i can make the dropdown to be full width? please look at my image so you can see what i am talking about
https://www.dropbox.com/s/y1nwkvxbgko94p4/menu.jpg?dl=0Thank you
Hi,
Please submit a ticket with a link to your site and temp wp-admin access to http://qode.ticksy.com/ so our support team can take a closer look at this issue and see what they can do to help.
Qode
do you have an example of content menu? can yo show a screenshot on how to make it?
email me
Hi,
Unfortunately we don’t have a live example of the content menu. To create a content menu, you first need to add an empty row to your page, and in the row options set the “Row Type” to “Content Menu”: http://screencast.com/t/a7XBw9dz5
This row will serve as your content menu.
Then, to add items to the content menu you need to go edit each row that you would like in your content menu, set “Row in content menu” to “Yes”, and give the row a content menu title and Anchor ID, and then the title you gave will appear as a link in the content menu, and when you clikc on it, it will scroll to that row: http://screencast.com/t/8g2KSStwEe
If you need any more help with setting up a content menu, please submit a ticket to http://qode.ticksy.com/ and our support team will help you out.
Qode
thanks, can you provide another screenshot of how to add multiple menu items?
how will it look on mobile?
Hi,
You can add multiple menu items the same way as described above for one menu item. So for each menu item you want to add to the content menu, you need to go edit the row you would like the menu item to lead to, set “Row in content menu” to “Yes”, and give the row a content menu title and Anchor ID.
Regarding mobile, the content menu will look like a mobile menu on smaller devices, with a three bar (hamburger) icon, which will expand a dropdown with the content menu items when clicked on.
Hope this is helpful.
Qode
Hello, Is it possible for me to remove the zoom and tint effect when hovering over a portfolio list item? Also, is there a way to remove black bars around vimeo links on a portfolio page? Thanks Logan
Or for the portfolio list, just remove all hover attributes and have a clickable image?
Hi,
This is possible with some additional CSS code – generally speaking. Please submit a ticket to our support team at http://qode.ticksy.com/ and they’ll have a closer look and see what can be adjusted depending on your layout.
Qode
Hi!
great work. I would like to know how i can switch off or change the animations of the header logo? if it is javascript can you tell me in which file I have to search?
thanks & greez
Hi,
Please go to Qode Options > Header and set “Animate Centered Logo” to “No”: http://screencast.com/t/wbrzEZY0
Qode
Thanks.
But if I want to have the Logo on the left side?
Hi,
The logo animations can only be enabled when Center Logo is set to “Yes”. So when you have the logo on the left side the animation should be automatically disabled. If you are experiencing some issue with this, please submit a ticket to https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help.
Qode
Hello Team,
Where can this banner image be purchased? http://demo.qodeinteractive.com/bridge5/wp-content/uploads/2014/05/slide2.jpg It can be seen in this demo: http://demo.qodeinteractive.com/bridge5/Thanks for the feedback! Regards Marco Krebs
Thank You Very Much. Is there a picture ID or number on the picture to find.
regards Marco
Hi,
Unfortunately we don’t have the picture ID.
Qode
Hey there, is there a way to remove all my image titles from showing with css?
Thx in advance!
Hi,
If you mean in the lightbox, then please try with the following code:
.pp_pic_holder .ppt {
display: none !important;
}
Hope this helps.
Qode
Hi again,
Noticed a general (?) bug from my friends Agency theme.
When she uses the horizontal header menu and the page option “Full Screen Sections”, the up-arrow for sliding the page up doesn’t work because the horizontal menu is in the way.
The down-arrow, however, works fine for sliding the page down.
Does one get discounts for reporting general bugs? 
With regards, Cross
Hi,
Please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
Hello there!
If you go to http://demo.qodeinteractive.com/bridge54/ and expand the menu on the left-hand side, the more tab rows you have in Firefox the more the menu links will shift downwards and overlap other items below in the menu.
How to fix this?
With regards, Cross
Hi,
Please submit a ticket to https://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look and see what they can do to help.
Qode
Hi,
I read that anchoring does not work with the Full Screen Sections page template (yet?). I can’t figure out then how could I create a one page website using this template, since I won’t be able to use a navigation menu… Can you give me a hint for a workaround? It would be much appreciated! Thanks!
Hi,
Unfortunately this is not an option in our theme, since anchor links, as you said, do not work with the Full Screen Sections page template.
Qode
