26686 comments found.
Good Morning, I am launching a website for my client today…and there are two things that he asked me to fix – some accordions is open on load and I cannot upload background image for the site….. I sent you private ticket thru support yesterday.#411583 I know you are amazingly fast and this is a last minute fix…..would you please look into it? The login is in the ticket. I absolutely love the theme and well as your always fast support.
Hi,
Sorry for late reply, we had holidays and we are back to full speed today. Just assigned your ticket to our support team 
Qode
Hi. When i upload the theme it goes to a Folder named UPGRADE and it doesn’t work or install. The folder THEME is empty. Why is happening that?
Thank You!!!!
Hi,
This is unknown issue to us. Can you please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at the problem?
Qode
Please Admin, I have purchased the them and join qode.ticksy.com for support and entered my purchase code and supported for one ticket. I’m trying to enter the support but I have forgot my password. I tried to reset my password every time they said to me that they sent me and email to set the password and actually there is no email. Could you help me regarding that?
Please I want a quick reply as I couldn’t access the support disc…
Hi,
We are sorry for no reply, we had Easter holidays and we are back to full speed today. We will need your ticket ID so we can locate it easily and reply to your ticket.
Qode
I used the demo One page agency on my site http://fairlandscustomhomes.ca/
and I am having trouble changing the primary, button and footer background color to orange #fe5e00
please help. thank you
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support can help you 
Qode
This theme is definitively not what it promises.
It comes filled with many bugs and bad coding you will end up fixing each of them for days.
Hi,
What exactly were problems you had to tried to resolve? Our theme is already a year on the market and we regularly provide updates and help with any issues our customers have It’s pretty well tested and support is well organized and provide help with any issues found, no matter if it’s theme related, or hosting or plugin related.
Qode
HI, can you tell me if this theme will integrate with an idx plugin such as this one?
https://wordpress.org/plugins/optima-express/I also need to know how much the license is to use all of your themes?
Hi,
We didn’t test this plugin, but we also didn’t get any complain so far.
You need one license for one web site using our theme. You get all of the demo sites included and you can choose which one to import 
Qode
HI can you tell me if this demo will allow me to add two pictures on the shop page – so when I hover over the image, it will show another image?
http://demo.qodeinteractive.com/bridge65/shop-products/Hi,
We don’t have option for another hover image. You can add multiple images and they will appear on product single page.
Qode
Hello
Please check my ticket #409650 about installing themes, any update?
Thank you
Hi,
Sorry for waiting so long for reply, we had Easter holiday and we are back to full speed today. Just assigned your ticket to our support team 
Qode
Hi, great theme! Can you tell me if I can insert a twitter feed? I don’t see it in the page builder options in social settings.
Hi,
Thank you 
You can use some plugin for twitter feed 
Qode
hi there great theme
how do i get the icons to be like the ones on demo site but different color ? i want the icon and circle to be a teal color i have, then on hover background teal with white icon. but isnt working that way. only show teal background when i change color but no white icon ?
also what size of image are you using in homepage 2 demo – the shorter width photos? thanks !
one more thing – when i create a new text box with H2 settings it does not give me the line under the title – like in the demos. am i missing something ? thanks
Hi,
Could you please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can take a look at your setup and help you? 
Qode
Congratulations on reaching 20,000+ sales!!!!!! Great success for a great company!
Thank you very much
We appreciate it a lot 
HI, the element Buttons from Theme Composer, doesn´t show any text and formating, just shows the icon ( if selected ). how can I solve this?
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at your setup and help you 
Qode
Hi
One of my client have purchased this theme and i am now customizing it as per his requirement.
I have a question
I have created a custom post type and want the listing layout to be like http://demo.qodeinteractive.com/bridge6/portfolio/with-text/four-columns-grid/
Can you please guide a bit as to how to go about this.
Regards
Hi,
Thanks for the purchase.
Please submit ticket to http://qode.ticksy.com/ so our support team can provide instructions.
Qode
Hi! Probably the question is very simple, but I cant make a composition blog. Before I see a lot of template for build the blog but now don’t appear…
Sorry i found it
Thank you
Great
Thanks for the update 
Hi,
Sorry for waiting, we had Easter holidays and we are back to full speed tomorrow. I will assign your ticket to our support team 
Qode
Hi,
I have | symbol at the beginning of all page titles. What would be the reason?
For example: http://goo.gl/3O4ine
Thanks in advance. Regards
Hi,
Did you fix it? I can’t see any symbol.
Qode
Hi,
Did you fix it? I can’t see any symbol.
Qode
No. Don’t you see the | symbol on page title? I mean meta title. You can check page source too.
<title> | BigBang – Dijital Pazarlama Ajansi</title>
Hi,
Please submit ticket to https://qode.ticksy.com/ and include WP admin access so we can take a look at your setup and help you 
Qode
Hi, is there a way to have all the accordion tabs closed on load? currently the last one in each section is open…..please let me know…Thank you:)
Hi,
Could you please submit ticket to https://qode.ticksy.com/ so our support team can provide you instructions if that’s possible? 
Qode
Hi,
Could you please submit ticket to https://qode.ticksy.com/ so our support team can provide you instructions if that’s possible? 
Qode
Hi I already submitted one #411583 also I added there that the page background is not showing. Thank you!:)
sent login as well
Thanks. Just assigned your ticket to support team 
For some reason, my header text and logo disapear when transitioning form the home page to interior pages and back. Is there a reason for this? Can you help me fix it?
http://test.domicilenc.com/Hi,
Can you please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can help you to fix the problem? 
Qode
Hi! Thanks for creating such a wonderful theme. It really is amazing. I’m trying to launch my startup within the next 3 days but I have a couple issues I’m having trouble solving:
1. Is there a way I can add and/or hide navigation menu items on mobile? A couple reasons: On small mobile displays (vertical iOS), the cart icon hides, so i would like to add a link for it in the mobile menu. Additionally there’s a javascript popup linked to one of my menu items and it isnt working well on small screens so i would like to hide it from mobile navigation.
2. As you can see if you go to my dev homepage, http://vellabox.com/dev/, I have this javascript popup setup when you click on the big share icon under “The Standard” section. I’d like that to popup when you click the “Refer” link in the navigation, but cant figure it out. I know I’m close. i believe I have to use the . Is there an easy way to add an additional class to a navigation item with your theme. I’m trying to model this websites refer link (using your theme too! (: )
Any help would be very very appreciated!!
Best, Adam
I ended up being able to figure out number 1, hiding and unhiding nav items on desktop and mobile views but still can’t figure out #2, how to have that javascript popup element work on click in the nav. Please let me know if you can help! Thank you!
Hi,
Can you please submit ticket to https://qode.ticksy.com/ and include WP admin access so our support team can take a look at your setup and try to help you? 
Qode
hi Qode, how can i take out the footer on the main homepage only? the rest page should have footer (http://therockkl.com/). Thank you
Hi,
Yes, with custom CSS. Please submit ticket to https://qode.ticksy.com/ so our support team can help you with it 
Qode