26686 comments found.
Hello, The second part to my question was looked over in my ticket. Could you please have them take another look?
My ticket number is #404949
Thank you for any help Logan
Hi Logan,
Sorry for waiting, we had Easter holidays and we are back to full speed tomorrow. I will assign your ticket to support team to get addressed as soon as possible 
Qode
Thank you
You’re welcome.
Qode
Hi,
I saw you added lightbox for video from Portfolio Single today.
Great!
I’m waiting for lightbox for video from Portfolio List / Gallery.
Will it come soon?
Thanks!
Hi,
I will discuss this with rest of the team tomorrow
Qode
Thanks love what you do! Great support too! I’m a Qode believer!
Thank you very much
You should look for Portfolio custom lightbox content (image/video) field in Qode Custom Field when you edit portfolio item. You can enter video url there and it will show in lightbox.
Hello,
I’m creating this Photography page right now: http://www.morning-owl.com/photography/. Right now, when I hover over each item I see a “zoom” button, “view” button, and text. All I need is the “zoom” functionality so the user can view the larger image (everything else is cluttered and needs to be removed).
The designer that originally created my website was able to do something similar with our portfolio page (http://www.morning-owl.com/work/) by removing the “zoom” button and the text.
Would you be able to provide custom CSS so that allows only the “zoom” button to be shown (everything should be removed) for this portfolio items on this page http://www.morning-owl.com/photography/? I also want to make sure it doesn’t affect the items on this page http://www.morning-owl.com/work/.
Thanks in advance.
Just replied to same comment
Hello,
I’m creating this Photography page right now: http://www.morning-owl.com/photography/. Right now, when I hover over each item I see a “zoom” button, “view” button, and text. All I need is the “zoom” functionality so the user can view the larger image (everything else is cluttered and needs to be removed).
The designer that originally created my website was able to do something similar with our portfolio page (http://www.morning-owl.com/work/) by removing the “zoom” button and the text.
Would you be able to provide custom CSS so that allows only the “zoom” button to be shown (everything should be removed) for this portfolio items on this page http://www.morning-owl.com/photography/? I also want to make sure it doesn’t affect the items on this page http://www.morning-owl.com/work/.
Thanks in advance.
Hi,
Sure Just submit ticket to https://qode.ticksy.com/ and our support team will help you with it
Qode
Hi,
We don’t have this option available in our Bridge theme, sorry for that.
Qode
I agree with “19”above. http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199 would be awesome!
Thanks. We will consider it
Hiya, How can I increase the logo size on this site: http://www.bagnodesignglasgow.com
Thanks
Hi,
The height of the logo is calculated in relation to the height of the header, in order to make sure the logo always fits inside the header, so to make your logo larger you should go to Qode Options > Header and Footer > Header height, and in the “Initial” field add the desired height for your header, and this will also make your logo larger.
Qode
Hello,
We purchased Bridge theme, we are try that video will play on devices like iPhone, iPad and other mobile devices but we show slider in place of video. Can you please help us how we can enable that video on mobile and tablet devices.
Thanks!
Hi,
Self-hosted video in our theme has been intentionally disabled for mobile devices, since the majority of mobile devices doesn’t support the HTML5 Video tag and therefore can’t render html5 self-hosted videos. You have the option to upload an image which will display on mobile devices instead of the video file, while on desktop the video file will be displayed.
Qode
Hi Qode
Feature request! Please include http://codecanyon.net/item/ultimate-addons-for-visual-composer/6892199
Thanks!
Hi,
Thanks for the suggestion, we will pass it on to our project manager for further consideration.
Qode
Hey, you’ve got a bug in 6.6: the circle image style applies the borderradius to the wrapper element, not to the image. So, if the image is smaller in width than the wrapper, it results not in a cricle.
div .vc_box_circle, div .vc_box_outline_circle, div .vc_box_border_circle, div .vc_box_shadow_circle, div .vc_box_shadow_border_circle { border-radius: 5000px; border-radius: 50%; -webkit-box-shadow: none; box-shadow: none; overflow: hidden; }
I fixed it by applying the same styles to div .vc_box_circle img
And why 5000px?
Just to let you know.
Hi,
Thanks for the note, we will pass this on to our development team for further inspection.
Qode
Hi, thanks for your best theme and quick support. Im using 3 columns grid portfolio and the list page needs too much time to load. Is there any way to make it faster? Thank you very very much.
Hi,
Could you please submit a ticket to https://qode.ticksy.com/ with a link to your site so our support team can take a closer look and see what they can do to help you speed up the load time.
Qode
Hi, in the latest version of the theme, we can’t add animation to text block settings on Pages with Visual Composer. VC has come with the bought theme (The Bridge), and I tried to desactive all other extensions, and I get the same result. I also registered license credentials into the Envato tool extension, not better. So I contacted them, they suggested me to contact you, in order to check if your theme isn’t overriding something or breaking this specific feature.
Please take a look at this screenshot : http://i.imgur.com/41mYqqx.jpg
Thank you for helping.
Hi,
Could you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can debug the problem and help you? Please also post ticket ID here so we can easily locate it
Qode
Thanks, the ticket id is : #410520
Hi,
Our support team will take a look and get back to you as soon as possible.
Qode
Hi. It’s possible use lightbox in blog page? video / image post type show in lightbox
Hi,
Unfortunately there is no option to use lightbox in blog posts.
Qode
Hello, I’ve purchased it last week and I’m just trying to make my shop online with the original theme.I have a few questions. 1. I didn’t find some stuffs to make like login page or register page, so is there any forms to make these easier? 2. So, to make these section on the right side of header, I’m trying to set up my wordpress with like userpro to make membership service and nav role plugin to implement dynamic menu when users logged-in can’t see log-in or register menu again. But when I tried and clicked register or login menu on header right through widget, the main menu like home or shop doesn’t appear and only when I scrolled down it, I can see it. So how can I fix it? Thanks in advance.
Hi,
Unfortunately we haven’t tested the userpro or nav menu roles plugin with our theme, so we can’t guarantee full compatibility, but you can submit a ticket to our support forum at https://qode.ticksy.com/ with a link to your site and our support team will take a closer look and see what they can do to help.
Regarding your first question, our theme doesn’t come with templates or inbuilt forms for user login and registration.
Qode
Hi, we’d like mobile users to zoom in on photos in the portfolio. I see it’s using prettyphoto which doesn’t allow for that. Disabling it in the qode dashboard removes the links all together.
We’re using a child theme.
For eg click a portfolio project, opens the project with a gallery of images, I would like them to be zoomable on a phone, could I disregester the prettyphoto script? I tried added:
wp_deregister_script( $prettyPhoto );
in the child functions file… no dice 
thanks for your help!
Hi,
Could you please submit a ticket with a link to your site to our support forum at https://qode.ticksy.com/ so our support team can take a closer look and see what they can do to help.
Qode
Thanks will do 
Thank you
Hmmm it’s been 5 days without a response. Ticket # 411023.
I’m surprised not many have mentioned – prettyphoto not being able to enlarge photos on the phone, included in a responsive theme? It’s like the image is there, you click it, it pops up almost smaller lol.
Besides me asking to disable it, I like the guy’s idea of using http://photoswipe.com/ (4months ago)
Hi,
Sorry for delay, we had Easter holidays and we are back to full speed from yesterday. Just assigned your ticket to support team
Qode
Ah no worries they just got back and nailed it – recommending I just remove the prettyphoto rel’s from the portfolio template in a child theme. That’s much easier than what I was attempting, dequeuing it (lol and failing).
Thanks again, love the theme!
You’re welcome. Glad we could help.
Qode
Hi, thanks for the update. Are you aware or have had reports of the theme not working correctly on the new FF browser update 37.0.1?
Where I have an image sliding in onto the page using animation – some don’t even appear, others the animation does not work very well.
thanks
Hi,
We are not able to reproduce the problem. Could you please submit ticket to https://qode.ticksy.com/ and include link to your site and WP admin access so we can take a look at the problem? Please also post ticket ID here so we can locate your ticket easily
Qode
The Quode Slider is set to 6000. How can I edit this to make the Slider go a little faster?
Hi,
You can change this by going to the page you have set the slider on and in the “Layer Slider or Qode Slider Shortcode” field modifying the “slide_animation” value to suit your needs: http://screencast.com/t/yX520WCtdxNg
Qode
Great thanks
You are welcome
Hey! Thank you for this new update Qode.
BTW, dont forget to update your Update History 
Ciao!
Just updated 
Thank you
Hollys.. this is a major update!
Thank you
Hello, Thanks for your amazing theme,
Can you look at my page: http://quattrowebmarketing.co.uk/portfolio-2/ the buttons on the pictures are not readable. Can you help ? Thanks
Hi,
Unfortunately we couldn’t access the page you sent above: http://screencast.com/t/DV0lxwuGx1vI
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at the issue and see what they can do to help.
Qode
Sorry, here it is now: http://www.bagnodesignglasgow.com/bathroom-case-study/
Hi,
Please try by adding the following code to your custom css field:
.projects_holder article a.lightbox, .projects_holder article a.preview {
color: #000;
}
.projects_holder article a.lightbox:hover, .projects_holder article a.preview:hover {
color: #fff;
}
Hope this is helpful.
Qode
Sorry, this still doesn’t seem to work.
Hi,
We have tested this code on our side and it seems to be working fine: http://screencast.com/t/YRNfoAcM
Please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can take a closer look at the issue and help you solve it.
Qode
Hi,
The code seems to be okay. You can try to replace it with the following code and see if this helps:
.projects_holder article a.lightbox, .projects_holder article a.preview {
color: #000 !important;
}
.projects_holder article a.lightbox:hover, .projects_holder article a.preview:hover {
color: #fff !important;
}
However, if this also doesn’t help, the best solution would be to submit a ticket to our support forum with a link to your site and temp wp-admin access so our support team can inspect the issue and see why the code is not working on your side.
Qode
Thanks. Just assigned it to support team.
As usual, PERFECT. Just one last thing :
I need to hide the pagination numbers. Useless since the second page empty after hiding elements same ticket sir
Our support team will take a look and get back to you as soon as possible.
Qode
