6671 comments found.
Hi, Good Work !!
Forgive my noob questions :
1 – how you can get the ‘SITES icon’ (WP multisite I guess or … ?) http://seventhqueen.com/themes/kleo/members/demo/blogs/ 2 – the “ANTAWN’S history” here : http://seventhqueen.com/tf-profile/kleo/kleo_buddypress_profile_cover.jpg3 – Is the theme fully compatible with the rtMedia-PRO version ?
4 – Did you try this theme with more than 1 000 users or more ?...
5 stars coming
Thank you !
1. Yes, the Sites tab is enabled when you have activated wp multisite and buddypress user blogs.
2. If I remember well, that tab was made with Social Articles plugin.
3. Yes, there shouldn’t be any issues.
4. The amount of users isn’t relevant, it can hold on much much more users without any problems, the issue is when your community starts to be more active and your traffic grows, then you’ll probably need a much more serious hosting environment.
I’m glad you picked our theme for your next project. Let me know if I can help you with anything else. Cheers
Does your theme work with Jetpack Photon? I’ve been using The7 theme, but this theme doesn’t support Photon.
I can’t assure you that it will work because I’ve didn’t worked with that plugin, didn’t tested it. Issues might appear with all plugins that somehow tries to change elements in the layout, or that are making image optimizations, because they tend not to care about responsive layouts and about the thing that the same image might have different sizes on different devices. Please read http://jetpack.me/support/photon/#limitations
Let me know if I can help you with anything else. Cheers
hi want to know if this template is there any option to add users to a favorite list organized by categories or custom names
to organize this listing so with my favorite people ,
secondly to what extent is editable the registration form ? I need to add profile picture check some fields and drop-down lists
thx
Hi,
For the favorite users feature I would recommend you to search for a plugin, I don’t think you’ll find such feature in a theme, extended features always are built as plugins.
About the registration form, you can add whatever fields you want/need, read a few details about how it works right here: https://codex.buddypress.org/getting-started/guides/modifying-the-registration-form/
Let me know if I can help you with anything else. Cheers
Hi SeventhQueen!
Thanks for your amazing theme and timely support!
I have a quick question.
We are using the “pinterest style” home page for our website (WoodlandsMonocle.com). We have a beautiful image that loads at the top of the homepage but for some reason, the same image does not load on a tablet or mobile device.. We’ve tried it on various devices and we still cant find how to solve the issue.
Any help is greatly appreciated 
Hi,
Thanks for pointing out this small bug which seems to be present only when you activate the parallax effect. I’ll put this on our to do list and hope it will be fixed in the next update. Meanwhile you could remove the parallax effect until we get this fixed.
Sorry for any inconvenience. Let me know if I can help you with anything else. Cheers
Hi, I am preparing a web site in which guests can create their own blog pages with wordpress multi-specialty. Ex: a web site where everyone can open blogs such as sub1.example.com, sub2.example.com ………….. sub1231346.example.com Also I like your theme. But there are some specialties I would like to be in the theme. I would like to see the popular or most liked posts which are written by user in their own blogs to appear on the main page of web site. Is it possible to show these posts on the main page under different categories such as most liked , recent posts, trending etc… If this is possible for this theme I will buy it . Or are there any plugins which will grant this specialty without affecting the appearance of the main page…
I think that for this kind of features you should firstly point your attention in finding a plugin which offers you such options.
For example, here is one which will help you show recent posts from your entire network, so you just have to find similar ones but with your other requirements. https://premium.wpmudev.org/project/recent-posts/
Let me know if I can help you with anything else. Cheers
I am using KELO as ecommerce site so how do I prevent any customer seeing another customer on the Members page or any visitor seeing registered users.
I deleted Members page but that broke stuff so I made members private but that broke stuff too.
So how do I prevent any other visitor or customer viewing profiles or seeing avatars of any registered members.
Thanks – I posted here as I can’t see how to post on your support page.
If you don’t need the members profiles you can just disable the buddypress plugin.
Cheers
Yes that would work, thanks 
Just realized that it’s more complicated. I need buddypress as there are 7 sellers and could be more so they need buddypress (i think it’s best option). I just want to prevent customers and public from seeing the members page.
Then try to use the following plugin: https://wordpress.org/plugins/members-page-only-for-logged-in-users/
Cheers
How do I make a horizontal Mail Chimp form? I have tried to find code and other help but nothing works. I can only make a vertical form. The Theme is awesome by the way!!! Easy to use and easy to customize! Great job!!
Cheers
On your support site people need to enter there purchase code to create a login. How did you do that? I’d like to add that to my page.
Hi, that’s a custom built feature which integrates with data provided by envato so we can verify our customers.
Cheers
Created a portfolio, open it, showed, page not found…. what’s wrong with that?
Did you changed your portfolio slug recently ? If yes you should go to your permalinks settings and hit save to flush the cache of the links structure.
Cheers
Activity Load more button need something to state that is loading activities…
We’ll consider adding a spinning icon for the loading state. Thanks for the suggestion.
is this available in latest version?
Not yet, but we have it on the list for the next update. Cheers
Dear support,
Any estimation about the next update of this wonderful theme? I’m asking especially for new Home pages, i.e Magazine and Directory integration.
Thanks ahead.
Hi, there is an minor update which should go out in the following days but unfortunately it won’t come with new layouts. We still have to work on those layouts and they will come in an major update of the theme, somewhere in the near future ( probably in about one month or so ).
Cheers
After the logo change, the single posts are ok but main page shows your logo. Could you please help?
http://www.fotografokulu.org/ http://www.fotografokulu.org/fotograflarinizi-stok-sitelerine-gondermek-artik-cok-kolay.htmlok done nema problema 
I’m glad you figured it out.
My WP Dashboard is very slow after I install this theme and it’s plugins. Can you tell me how can I fasten it up?
It might be an issue with the quality of you hosting plan. Cheers
Can you recommend a hosting company that is tried and it’s good?
Unfortunately there are to many of them out there and we can’t make a recommendation.
You should try a VPS or dedicated server instead of a shared account. Cheers
My WP Dashboard is very slow after I install this theme and it’s plugins. Can you tell me how can I fasten it up?
It might be an issue with the quality of you hosting plan. Cheers
This sure looks like a lovely theme. However, I have a pre-sale question. Is it possible to have the register page appear as a modal just like the login?
Thanks!
Unfortunately not, because there are to many details in the buddypress register page to be shown just in a popup.
Cheers
Hi there 
The “loading” text displayed when clicking a picture in the product page, is that translatable?
Thanks
Can you please post a screenshot with the location to which are you referring to ?
Thanks
No sorry. The picture appears too quickly for me to take a screenshot. Try clicking a picture in the product page. While the browser downloads the product picture the text “Loading” appears 
I can’t manage to view that string either, but from what you are telling it should be related to the woocommerce plugin, and the string should reside in it’s translation.
Cheers
Yeah I thought that also, but I can’t find it in the woo commerce .po files. Maybe it will be fixed in the future. Thanks anyway 
Or probably it’s a hard coded string in their popup script.
Cheers
In the lightbox script?
Yes, but dunno why you’re putting so much attention to it, in most cases you don’t even reach the point to see it.
Hello. How would you configure the slider on the homepage to be full screen on all devices?
You have such options inside revolution slider settings.
Let me know if I can help you with anything else. Cheers
Great theme! Is there any way I can add the word “Menu” next to the mobile menu icon? Just so people (who is not familiar) will know that this is a menu… when they see it next to the logo.
Thanks, Kenn
Hi, please add the following css rule to Theme Options > General Settings > Quick Css>
.kleo-mobile-switch:after{
content: 'MENU';
}
Cheers
When I added the css rule, the “MENU” shows on the mobile view, but now it also shows on the Desktop (normal view) next to the logo but not click-able. How do I just get it to show only on the mobile view?
Also, in the mobile view, is there a way I can get the menu to move down below or above the logo, instead of on the side?
Thanks,
@media screen and (max-width: 767px) {
.kleo-mobile-switch:after{
content: 'MENU';
}
}
And for getting such menu, please disable the “Side Menu” option from the theme options panel.
Please let me know if I can help you with anything else. Cheers
That worked and thanks for the quick response!
Is there a way to center the logo in mobile view?
Hi,
Try this code and let me know if it worked as you want:
@media screen and (max-width: 767px) {
div .logo {
float: none !important;
margin: 0 auto;
text-align: center;
width: 100px;
}
}
Cheers
That worked, thanks!
Hello, I was wondering is there a way to get the center logo header layout to go to the left of the navigation, when the sticky menu is displayed. Right now it stays in the middle.
Also, can you tell me how to add a top and bottom border, over and under the main navigation menu?
Thanks, Kenn
Hi,
Advanced technical support is provided by our dedicated support team and only on our support site. If you need more help regarding technical issues please click here to open a new ticket and someone from our team will assist you as soon as possible.
Thanks
No matter what I try, one page menu anchors do not work! What am I missing?
Hi, you your menu you should set your links as #sectionid , and secondly you should go in your page, at each row settings and add the proper sectionid. Please note that sectionid’s should be unique in the page.
Cheers
Hello,
I need customer service on this theme and several days ago I tried to register on your support Website but I still have not received the confirmation e-mail with my assigned password (nothing in my SPAM folder, either).
I have tried to request a new password, but again no e-mail was received which would allow me to do that.
I have also sent you a message via your Themeforest profile page, but you have not responded.
Please activate my account on your support forum and/or reply to this message or to my other messages.
I look froward to your reply.
Hi, I’ve tried to contact you back but unfortunately there seems to be an issue with your email account, which has reached the inbox space limit.
The error that the other server returned was: 550 sorry, user over quota [mail112] (#5.1.1)
Mail me again after you fix this problem and I’ll get back to you asap. Cheers
Hi!
Sorry about that! The problem has been fixed. I’ll try an auto-password reset and get back to you if need be.
Cheers