12774 comments found.
Hi,
1- Is it any way to set up room details in hotel, eg : add more photo for single room, and some description, 2- do you offer a customization services?
Regards Sam
Hi rijadts
1. We are working to make room detail page. We will let you know when it done.
2. Yes, We offer customization services. Please send us an email to contact@shinetheme.com
Regards
Thanks for a quick reply, I will send my requirement to you
Hi,
I noticed that booking system for tours doesn’t work properly in your demo website. For all other types of booking your theme works ok. However, I am most interested in selling excursions.
Regards Alexey M.
Hello mramorov
Thanks for you report. We will check it now.
Regards
Hello mramorov
Tour booking is working right now. Please check
Regards
Hello I’ve changed the language file, but some parts remain the same language and they do not change
Hello ebi22
Please create topic in our support system: http://support.shinetheme.com
Then give more info about your site.
We will help you
Regards
Hello, Guys
Nice theme.
Some questions before purchasing:
1-Are you going to add Cruise and Flights?
2-After booking and payment can customers print their vouchers?
3-In some hotels (all-inclusive resorts) you need to specify children´s age. In the booking tab when you select children number it does not display the option to add children´s age. Are you going to add it? Or Does it has to be customized?
4-Is it possible to add API from third party (providers-suppliers?
Best regards,
Rafael
Hello rafael856
1. We are working to add Cruise and Flights. But its hard parts, we does not have any deadline for that.
2. After Booking, Customers get booking email with full booking information.
3. Thanks for your idea, we will add this feature.
4. No, thats not available now.
Regards
Hi there, great job guys! Couple of pre-sales questions:
1.- Why after login i can see the backend?? I need for customer and partners that all happend in frontend. Backend only for admin.
2.- Can i add a Woocommerce Payment Gateway plugin? Because Paypal doesn’t work in my country.
3.- If not, cash or bank transfer option is possible?
4.- In Login: It’s possible to choose Customer or Partner?
5.- Bokking a room: It’s possible to choose price for an extra person? For example: $35 / 2 persons; $48 /3 persons
6.- Create a Hotel: Can i add more field like Categories (hotel, hostel, villa)?
Thanks for your support. Cheers.
Pablo
Anyway to add transfer requests form the airport to hotel or destination area with an option to use a car, limo, small bus or bus?
Hello tipgr
This is not available now.
Regards
I have recently purchased this template and I’m trying to set it up… everything works fine BUT I’m trying to change default Background Image with my own, on Traveler Settings >> Styling Options and it does NOT work, it keeps showing default BG… it’s very frustrating please help ASAP!!!
it turns out that the error in the right area of reservation can remember after making tool selection HELP PLEASE
Fatal error: Uncaught exception ‘Exception’ with message ‘DateTime::_construct() [construct”>datetime.-construct]: Failed to parse time string (Nisan 29) at position 0 (N): The timezone could not be found in the database’ in /home/siteadi/public_html/wp-content/themes/traveler/st_templates/cars/cart_item_html.php:23 Stack trace: #0 /home/siteadi/public_html/wp-content/themes/traveler/st_templates/cars/cart_item_html.php(23): DateTime>__construct(‘Nisan 29’) #1 /home/siteadi/public_html/wp-content/themes/traveler/inc/core/class.shinetheme.php(129): include(’/home/siteadi/...’) #2 /home/siteadi/public_html/wp-content/themes/traveler/inc/class/class.cars.php(334): STFramework->load_template(‘cars/cart_item…’, NULL, Array) #3 /home/siteadi/public_html/wp-content/themes/traveler/template-checkout.php(66): STCars->get_cart_item_html(904) #4 /home/siteadi/public_html/wp-includes/template-loader.php(74): include(’/home/siteadi/...’) #5
Support link
http://support.shinetheme.com/forums/topic/help-please/Help Pleas
Have purchased the them and when I try to install via zip upload or FTP and go to activate I get the white screen of death.
Am using the latest version of WP (4.1.1)
Why is the theme not working?
Hello
Please post your problem to your support system for get help: http://support.shinetheme.com
Then give us your site information. We will help you.
Thanks
it turns out that the error in the right area of reservation can remember after making tool selection HELP PLEASE
Fatal error: Uncaught exception ‘Exception’ with message ‘DateTime::_construct() [-construct”>datetime.-construct]: Failed to parse time string (Nisan 29) at position 0 (N): The timezone could not be found in the database’ in /home/siteadi/public_html/wp-content/themes/traveler/st_templates/cars/cart_item_html.php:23 Stack trace: #0 /home/siteadi/public_html/wp-content/themes/traveler/st_templates/cars/cart_item_html.php(23): DateTime->__construct(‘Nisan 29’) #1 /home/siteadi/public_html/wp-content/themes/traveler/inc/core/class.shinetheme.php(129): include(’/home/siteadi/...’) #2 /home/siteadi/public_html/wp-content/themes/traveler/inc/class/class.cars.php(334): STFramework->load_template(‘cars/cart_item...’, NULL, Array) #3 /home/siteadi/public_html/wp-content/themes/traveler/template-checkout.php(66): STCars->get_cart_item_html(904) #4 /home/siteadi/public_html/wp-includes/template-loader.php(74): include(’/home/siteadi/...’) #5
Hello
Please post your problem to your support system for get help: http://support.shinetheme.com
Thanks
Hello Shinetheme,
How can I add “Hour” search field to the Rental Tab on homepage ?
Hello andrei,
What do you mean about “Hour” search field?
I mean like there is Check-in date, number of adults, nr of children, I want to add ””Time” (hour) of the rental. In the admin it does’nt give me this attribut when I go to Rental Tab and try to add a search field.
your demo is down
thank you Deks! Its LIVE now!
nope… still down 
no my friend, im telling u it is down.
the 9 demos page is ok, but when you select a demo = THEY ARE ALL DOWN
ok, only top 3 demos are down. i dont need demo, it is for your costumers 
that is why i tell u
thank you so much! Our demo is OK now!
nope. first 3 broken.
actually, all demos broken
thank you my friend! its by Cache on our hosting! Could you check it again help me?
sure, 1 mmnt
yep. now it is up
any chance for replies in support? i sent a php error there yesterday
thank you
Our supporter is reviewing and will answer to you soon! Thank you so much
great! hope i helped.
looking forward for the woo integration, many of us think its a must!
Yes we will release with Woo integration very soon!
Hey, nice theme. Some question before buying:
1. Can I determine for each hotel in backend the % of deposit that has to be paid for booking my hotel? That means after typing all customer info he must give his payment info before confirmation?
2.Can partner edit or update his hotels after publishing? Would need that function so that partners can manage their own accommodations always
3. Where do you get your exchange rates? In your demo when changing from euro to dollar the difference is not correct
Hello KamRo
1. That is not available for now. If using Paypal payment, customer must pay all the money. There are no option for % of deposit for now. But we think thats a great idea
2. Yes. Please check this video for partner system: https://www.youtube.com/watch?v=V92MSSJT178&index=6&list=PLKwVkOFkT-MYozhDeR8PKarhL7To_9npN
3. Hello. In the backend, you can add and remove the Currency Lists (Include Exchange Rates). This is an error and we are checking it.
Regards
Hello KamRo
We checked and the Exchange Rates work good. Please give us the url
Regards
www.exploreast.com
Go to search and then take the demo hotel shangr-la
1) It costs 10 $ but when selecting Euro just 7,96 € => Thats wrong because it must be 9,27 €
That is a big lost for my company when launching the website and customer pay
2) When you are in the hotel profile and want to change the currency you are getting to the start page => Why??
3) Please login yourself with user “Test” and password “Test1” => Dashboard is not working => Select Overview and you are forwarded to Home => Why??
Hello KamRo
1. Exchange rate can be change in Menu ->Traveler Settings ->Booking Options ->Currency List
2. Can you give us your that URL
3. This was fixed. But you it will be released in next version.
Regards,
www.exploreast.com
1) Go to the Tab “Search Hotel” and your see the Shangri-La Hotel => “5 offers from Free” => Why? There is a price?
2) Above the hotel pictures there is a tab “On the map” => I can see no map on my laptop but I see it on my tablet. Where is the problem? Same with the contact page
3) Select the hotel and then change currency in the header => You are forwarded to the start page
Hello KamRo
We found the errors and will fix it.
Please create topic in our support system: http://support.shinetheme.com Then give us your wp-admin and FTP access. We will fix it for you.
Thanks
I cannot activate Traveler-Code plugin due to this error. Do you know what the problem could be?
Fatal error: Call to undefined function mb_strtolower() in /home/xxxxxxx/public_html/wp-content/plugins/traveler-code/inc/st.shortcode.php on line 25
Hello blogbrosgroup
To solve this issue you need ask your hosting provider to install this module on your server http://www.php.net/manual/en/mbstring.installation.php
Thanks
hi, is it possible to add some categories to hotels? such as “near beach” and so on. I would like also to add more items to search, like “kids” “cost per night” or something else. is this possible?
Hello think-creative69
1. Yes, You can add unlimited categories for hotels.
2. No, we are working to improve our search box, that allow add custom field. We will let you know when its done
Regards
Hello. I bought this template to make a site of bike renting but i do not know how to modify the TEXT “CAR RENTAL” in “BIKE RENTAL” and, since i’m in italy, how to transalte eveyrything in italian.
Please help me as soon as possible. I have to publish it soon
Fabrizio
Hello falabby
You can translate its all with this plugin: https://wordpress.org/plugins/codestyling-localization/
Regards
the plugin does not exist anymore, can u suggest me a different way?
Hello Guys, still waiting your help as mentioned in the support forum since 15 days. I need to translate the theme and the IPO translation i make are not applied to the theme, i think there is something wrong about english files that persiste over any other language. Please help me. I cannot go over it again and again since it is almost 2 month i have this problem, such as the one to have discount when booking for longer period than 1 day. You said would have been implemented with new version release, i got 2 updates, but this feature do not exist yet. Please give me support. Fabrizio
Hi. I like your theme but I have some issues to fix. I need a template for a car rentals website. 1. There is an extra fee according to pick up location and drop in location. Is this feasible? 2. In the first search result I want the customer to pick according to the category and then select a model. 3. I need to set working hours. and if the is a book out of office then I have to add an extra fee again. Can you provide this? Thanks in advance
Hello kousinovalis
1. No, there is no option for now
2. Yes, you can add category, model as a dropdown.
3. No, there is no options for that right now.
We want to say thanks about all your idea. We will consider to add it into next release.
Thanks
Hi guys, in user dashboard nothing except Settings is working. I am always forwarded to start page (home).
Where is the problem? Maybe some data or pages in the actual theme data missing?
Hello RReza
Go to Traveler Settings -> List Partner You can add partner menu here
Regards
This is not the problem. I have Hotel Item already there. But Overview or other tabs in hotel mene are not working => forwarding me always to start page
And after adding a hotel as partner as partner I cannot edit it anymore. Will you please change that soon?
Hi RRez,
Could you post new ticket on our support forum with your wp-admin + FTP account?
We want to check more and help you resolve this trouble.
Thankyou.
Did it once last week and today but nothing happened. Actually I am asking just for functions demonstrated in your demo, so nothing extraordinary. I am really frustrated buying a theme that doesn’t work in its essential functions…
HELLO,
PLEASE ANSWER: I want the guests to make reservations only for 3 nights and more, not less than 3 nights. Is there an option to set a number of minimum nights that system allows to make reservation? So when a guest wants to make reservation for 2 nights, the system does not allow for such reservation. ?
Hello wlocznikcms
1. No. There is no options for that right now.
We want to say thanks about all your idea. We will consider to add it into next release.
Regards
Hello,
I would like to start of by saying that this is one amazing theme and I have purchased the theme and am very happy with this. I am currently looking at creating a dance booking theme, so the same for hotels, cars ect ect but for dance schools.
Example – My Best Hotel with their rooms would be My Best Dance School with all their dance classes. Hope you understand.
I have been on Freelancer.com and asked for someone who is able to customise the theme for me and no one is able to do this because they cant see it working, I can, being a dancer for 15 years I certainly can see a business there in what I am trying to create.
Is there a way, that you would be able to create a plugin for me so it will fit for dance schools so I can upload to the system and it will work for me.
Thanks for the response.
Joshua
Hello joshuamansfield
Please send us an email to contact@shinetheme.com. Please write down what you want us to do. We will help you
Regards
