6680 comments found.
my theme option is not working (i cant upload logo etc)
Could you please be more specific, do you encounter any errors on screen or what ? You can find more about your errors by firstly enabling wp_debug in your wp install: https://codex.wordpress.org/WP_DEBUG
Looking forward to help you. Cheers
Good morning, I wanted to know, how do I change the text of the e-mail that is received when a user signs up using facebook?
Now comes only username and password. If you wanted to add other things like the logo of the site and other info as I do?
Thanks
Hi,
We’re using a built in function from wordpress to send out that email. Here is a small tutorial about changing the content of the email: http://www.webtipblog.com/change-wordpress-user-registration-welcome-email/Please let me know if I can help you with anything else. Cheers
Hi, I want to change the style when people choose category and tag in social article, i want to use drop down. so people that use mobile don’t need to click on + . what file i have to edit?
You will probably need to end up editing the plugin files. You should better address this question to the plugin author directly.
Please let me know if I can help you with anything else. Cheers
After the latest updates, my home page is stretched out as if it’s defined as 110% of the display area.
Any ideas?
This has fixed itself, I don’t know the reason…
Probably you just zoomed in in the page or something like that ? I’m glad it’s fixed now. Please let me know if I can help you with anything else. Cheers
Hi I have a problem with the sidebar. I try to ad Facebook from the developer page at the sidebar. The problem is, that the sidebar ist to small. How you can see at http://sven-ropertz.de/neue-gesichter/ the share button at the right side ist cut. In the theme options i can regular the size of the sidebat with the “Main content width for one sidebar…”. I can choose 75% or 67% for example. With 67% everything looks fine at the sidebar but not for me. The sidebat is to big. Is there a possibility to change the size of the sidebar more exactly so that I can adjust the sidebar to the facebook plugin? Another thing I noticed is, when I use the “Boxed Layout” the sidebar is more responsice so that everything looks great at different monitors, different sizes. Why is this not at the “Wide Layout”?
Unfortunately the new facebook like box was built in a very odd way, they have made it to be used as a fixed width box in the era of responsive layouts which uses screen relative widths and percentages. What I want to say is that even if you were to resize your sidebar, it won’t be the same width on every device, and as how the new facebook like box can’t get below 280pixels in width then you won’t fix anything.
Hope you’ll understand that this issue doesn’t appear from our fault and be sure we’re keeping an eye on it and hope to come with a workaround for it.
Getting back to our sidebar width, for the moment only the given widths in the theme options panel are available.
Please let me know if I can help you with anything else. Cheers
Updated k elements and my site crashed front and back end. Deleted it and now all my stuff is a bunch of codes. Can’t find the plugin anywhere in wordpress and I re-downloaded the theme and it’s not in there. Ain’t nobody got time for that.
You can find a copy of the plugin inside your theme under this path: “wp-content/themes/kleo/lib/inc/k-elements.zip”
Hope you’ll manage to fix everything by installing. Probably the errors you got were from some custom code or a conflict with another plugin.
Please let me know if I can help you with anything else. Cheers
There’s an issue with the newest theme where the logo will shrink when you scroll down the page, but after scrolling back up the logo stays small (doesn’t return to it’s original size).
Any ideas what might be causing this?
Could you please give us a few more details about how to reproduce this bug ( what os / browser ) ? Also please give us a url to your website so we can test it and see what happens.
Looking forward. Cheers
The issue occurs on Chrome when you manually scroll down the page by holding the vertical bar and scroll down. The theme automatically makes the logo smaller to fit in the now smaller menu. When you manually scroll back up, the logo remains small and doesn’t grow back to it’s original size to accomodate the now normal menu size.
This doesn’t seem to happen on our demo for example: http://seventhqueen.com/themes/kleo/home-default/
Can you give us a link to your website so that we can give a look at it ? Have you tried to do any modifications that might be related to the logo ?
Cheers
Happy to give a link, but not in a public forum. Where can we chat privately?
The issue only started occurring with your recent theme update.
Please email me at dev@seventhqueen.com
Hello when ever I put my site in boxed layout and try to add a background the background never shows up. Can you please address this issue? Thank you
Are you trying to use an image or a simple color ? Can you please share a link to your website where you try this and it doesn’t work ?
Looking forward. Cheers
hi, getting this error message on my pages “This shortcode must have Buddypress installed to work.” Buddypress is installed and activated (uninstalled and deleted several times). also there is no save button for this error message The following active BuddyPress Components do not have associated WordPress Pages: Activate, Register. Repair
For the first issue, could you please tell me what shortcode generate that issue ? It’s a custom plugin ? About your second issue please go to “Settings > BuddyPress > Pages” and assign the necessary pages which are missing ( note that you might have to create those pages if the doesn’t already exist ) .
i managed to fix that problem thanks, could you tell me how to put groups into categories please?
Don’t think buddypress groups supports such thing. Try to search for a plugin.
Cheers
why hasn’t anything been done to optimize this theme. Its gtmetrix score is pretty bad compared to other themes I’ve reviewed. Some other pages scored a D. Any plans to improve the themes score?
C (79%) -17% C (75%) -16%
If you give a look at the attributes which are bad rated you’ll see that it’s really up to the way you’ll gonna use the theme for your own project or any other optimizations that you will do to your wordpress site.
We work to improve our themes constantly so we’ll really keep an eye on this ratings but they really differs from site to site, because of the amount of plugins, images and scripts used, caching, and a lot more details.
Please let me know if I can help you with anything else. Cheers
Umm the test was using the demo server NOT mine. I haven’t purchased the theme.
Exactly that’s why isn’t relevant, for marketing purposes we use a lot of big images in our demo which might slow down the site a little bit, but from our point of view it worth’s. Probably in your own project you won’t use as many images if you want to increase your site speed. Also there are a few this about resource minifying and caching which are made with the help of additional plugins, by your own desires.
Let me know if I can help you with anything else. CheersWe’re noticing a weird issue where the theme alters the bbpess layout. Creating a new topic generates the topic but doesn’t include any of the topic text/content and doesn’t refresh the same thread. Very confusing for any community members.
Can you please give a link to your site so we can check it out ? Are you sure you don’t have any bbpress related plugins that might be outdated and causing troubles ?
Looking forward. Cheers
Your demo already behaves this way.
Our site is behind a login – who can I email private details to?
I just tested it out and you can add a topic without any problems, is there any particular details that you would like to share with us about this issue ? Are you viewing any errors on screen or something misplaced ? Can you please post a screenshot or give more details ?
Thanks
Happy to give more details just not in a public forum. Who can I communicate with privately?
Write me an email on dev@seventhqueen.com
Done!
Hello, Pre purchase question: Like your theme. Can I convert it into Events theme where user can create events from frontend and sell tickets and also show their joiness( buddies ) on their event page. Thanks and I really appreciate if you can show the right path of plugins for this flow!
Hi,
You can use our theme for pretty much anything. In order to use it as ticket selling point, you should firstly find some plugins to help you with the event management and selling.
Please let me know if I can help you with anything else. Cheers
Hi, Is their a way or plugin for users to “rate” each others post, video or audio?
Hi,
You’ll probably have to find an additional plugin for this kind of feature.
Please let me know if I can help you with anything else. Cheers
Thanks, thats the only additional thing I need for this theme, if you were to include it in an update that would be awesome! Other than that I’ll be buying!
Woocommerce permalink issue.
When the permalink default settings, cart functions are normal.
However, when the setting the ’/ postname /’, add the item to the cart, but cart is empty.
I using the multisite. and theme and plugins are current version.
help plz..
Could you please try to deactivate any additional plugins that you might added, one by one, probably there is a conflict with one of them that doesn’t support a multisite environment.
On our live demo we’re running on multisite as well and everything works just fine: http://seventhqueen.com/themes/kleo/shop/
Cheers
Hello, sq.
Thanks your comment.
I checked everything in your way.
However, the same problem occurs.
Is there any other way?
Just change your theme to the default wordpress one, and if the issue persist then the issue doesn’t come from our theme.
Also you could send me an email at dev@seventhqueen.com with credentials to your site admin so I can give a look and see if I can find any issue.
Cheers
Hi,
I have added a new Group Tab called Help. How can I add a sub navigation to my new Help Group Tab?
Could you please give me a screenshot of what are you trying to achieve because I can’t clearly understand what you’ve done.
Looking forward to help you. Cheers
thanks – how / where do I upload?
Just send me an email to dev@seventhqueen.com if you don’t know how to link screenshots here.
Cheers
Hi, how much it will be easy to search the woocommerce products from the big homepage search firm? http://seventhqueen.com/themes/kleo/pinterest/
Hi, this is already supported, for example, try to search for the “Flannel” word in our demo page.
Please let me know if I can help you with anything else. Cheers
Thanks, but when I search her,e everything and Flannel too, I dont find results, example: http://seventhqueen.com/themes/kleo/?s=Flannel
That’s because we have disabled search on the main page of our demo. Please note that the search page will also show resources from the whole site, not only products.
Cheers
Thanks! Where is it possible to watch a woocommerce product page?
We’ve patched our search results page and you can give a look at our shop layout right here: http://seventhqueen.com/themes/kleo/shop
Please let me know if I can help you with anything else. Cheers
Hey! Awesome theme, very powerful. I’ve enabled Facebook login and configured as far as I can see, although I’m not able to log in using Facebook, says it’s still in development mode and that the app isnt set up. Do I need to configure the Facebook app more?
Yes, you’ll have to put your facebook app in live mode. Cheers
Hi,
I still have a drag and drop problem with visual composer (vertical space is automatically getting increased, freezing the box, cursor starts highlighting everything… ), a known issue since WP 4.1 update. Maybe the plugin just needs to be upgraded. Kleo comes with 4.3.4, but version 4.5 is available already…
Cheers, rigby
Hi,
Where does this happens ? In the back end editor or in front end? The last version of our theme comes with version VIsual Composer 4.4.3 and 4.5 version of it has just been released and we’ll include it in one of our next updates.
Looking forward to hear more about your issue. Cheers
Hi, it happens in the backend editor… for example: I can drag a block text in a 1/1 layout, that is working fine. But if try the same in 1/2 + 1/2 layout or different, I get the problems I told you…
Is there any way in which you could record a short video or do some screenshots with the issues you’re reporting and sent them over to dev@seventhqueen.com ? In order to understand what’s not working correctly we’ll have to find a way to reproduce this issue.
Looking forward. Thanks
question deleted as I found the answer via the support forum.
auto update not working ?
Make sure you have entered valid username and api key under Theme Options > Theme Update.
Cheers
hi enter correct information but still not working its not showing me any update information or place where i can update from.
its working fine now 
I’m glad you managed to figure it out. Cheers
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
