139 comments found.
On my menu, the left hand side where my categories are doesn’t seem to be clickable? Should it be? I feel like I am missing a setting for that.
Hi,
Thank you for reaching out to us. I hope you’re doing well. Do you mean for the “List” menu template?
Yes, it should be going to the item. What browser are you using to see your website? Would you please open a new support ticket on nicethemes.com
Best, J
Can i use this theme on how to use smoker blog of mine?
Hi,
Thank you for reaching out to us. I hope you’re doing well.
If your blog is using WordPress, then yes.
Have a nice day, J
I have one client who owns two restaurants that they want similar sites but different domains for. Could I buy the theme once, make a site for the first restaurant, and just clone it and enter the new information for the second restaurant or would I need to buy the license twice to do this?
Hi Josh,
Thank you for writing. I hope you’re doing well.
Ideally you’d have to buy two licenses. One for each site.
Best, J
I want that my info text description (everything) appeared on the front page, how can i increase the height of info boxes ?
Hi,
Thank you for writing. Do you mean the height or the font size?
Best, J.
Hi,
Thank you for the follow-up. The text displayed on the home template for infoboxes is the excerpt, where there’s a limit of 150 characters. You can go and edit the file template-home.php in line 88 and change that number to something that suits you better.
Best J
How can i add images into the gallery page ?
Hi,
Thanks for the follow-up. We have an article explaining how to use the gallery template, you can read it here: https://nicethemes.com/article/using-gallery-template/
Please let us know how it goes.
Best, J
I have created zip file using duplicator plugin and tried to install on my website but, I got these error, can you guys help on this?
syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home1/softnpco/public_html/himalayarestaurant/wp-content/themes/bbq/engine/components/php-support/classes/class-php-support.php on line 60
Hi,
Thank you for reaching out to us.
Would you please try uploading your theme via FTP or the Appearance > Themes screen in your WordPress admin?
Thanks, J.
Hi, How can i import the demo site bbq on my site…
Hi,
Thank you for reaching out to us! I hope you’re doing well.
You can import the demo XML by following the steps described in this article: https://nicethemes.com/article/importing-demo-content/
Best, J
Hi,
Is it possible to make full width of home slider ?
Hi,
Thank you for writing. Unfortunately, that’s not possible via the settings, it will require some custom coding.
Best, JHi,
Thank you for the follow-up. It’s not on the roadmap to include the full-width slider option. The background color can be changed when the layout is set to boxed. The menu list page can be created as many times as you want, because it is a page template, but it will always show the same results. What you can do is define different parent categories and then use the category template in order to have different menu pages.
Best, J
Yes, you can use as many categories as you want.
Best, J
Hi!
Is it possible to change the category permalink from /menu-category/ to something else?
Best, /Pelle
Hi Pelle,
Thank you for writing. I hope you are doing well. Unfortunately that can’t be done through the theme options panel nor the dashboard.
Perhaps you can try using one of this plugins and see if they actually can enable you to change the permalink for the menu category taxonomy. https://wordpress.org/plugins/custom-post-type-permalinks/
Best, Juan.
Hi Juan,
Thank you for your speedy response. All is well. I’m afraid that the suggested plugin doesn’t work. I have tried a couple of similar plugins, without any success. Don’t you have any suggestion you know will work? Is it the first time someone want to make this change?
/Pelle
Hi Pelle,
Thank you for the follow up. No, it is not the first time, and I´ve heard that some of them actually had success changing those with plugins. Another option that we can suggest, but actually not bring support about it, would be modifying the script that is in charge of registering the custom taxonomy.
Best, Juan.
I am just in the preliminary steps of picking a theme and like the simplicity – is it possible to change the background color to something other than white or add a pattern?
Hi mdanielsen,
Thanks for reaching us.
Yes. Many aspects of BBQ’s look & feel can be modified from the theme options and, if that’s not enough to achieve what you want, you can easily add your custom CSS code right there (or in your own stylesheet, if you prefer).
Please let me know if I can be of any further assistance.
Best,
Ricardo
Hi!
Is it possible to make the info boxes equal height? They don’t align in responsive mode because of the different amount of text in each box… http://www.awesomescreenshot.com/image/877999/5b4fa40d1a8832f5e44eecc8324cb20c
/Pelle
Pelle,
In order to make them align correctly, you can add the following code in NiceThemes > Theme Options > Design & Styles > Custom CSS:
.infobox .grid li.first { clear: left; }
Please let me know if this fixes your issue.
Cheers,
Ricardo
Hi Ricardo!
Yes, that works perfectly!
Thank you for your superior support!
/Pelle
Our pleasure! Let us know if there is anything else we can do for you
Hi!
Is it possible to add a Print button to a menu page or menu category page? My client want to be able for the customers to print the different menus.
Best Pelle
Hi,
Thank you for writing. You can add a hyperlink directly from the page content linking a menu for printing.
Best, Juan.
Hi Juan!
But the /menu-category/ is not an ordinary page, it’s created dynamically. Right? So how do I add a hyperlink to that page? In the functions.php file?
/Pelle
Hi Pelle,
Thank you for the follow up.
Well, in that case you could use the category description in order to insert a hyperlink. The category description doesn’t have the wysiwyg editor so maybe you can read about html hyperlinks here: http://www.w3schools.com/html/html_links.asp
Best, Juan.
Great! Thank you!
Is there a way to set the business hours in 15 minute increments…my client will be closing at 10:15 pm on Fri. and Sat….thx
Hi,
Thank you for writing. Unfortunately that’s not possible given that the Business Hour functionality checks on the ”:30” value to concatenate time blocks. There’s no easy way to change that. Perhaps what you can do is emulate the output of the widget and use that content inside a text widget. For example:
https://gist.github.com/juanfraa/985a791d70e332b2e5b4Best, Juan.
I just updated two sites to wordpress version 4.2.3. They are both using the BBQ theme and I am getting a white screen on both sites. If I enable any plugin the site goes to the white screen. Do you have any insight into this? Thanks, Jane
Hi Jane,
Thanks for writing. We’ve just tested our themes with this new version and they are all working fine, as expected.
Are you using any other plugin for these two sites?
Have you tried debugging the error? https://codex.wordpress.org/Debugging_in_WordPress
Best, Juan.
Is it possible to have more than 3 info boxes on the front page? Awesome theme!
Hi,
Thanks for writing. Well, since the latest version you can do that by using a filter. Here´s a snippet that is pretty self explanatory: https://gist.github.com/juanfraa/42950f20cb22908423ed
You need to include that code in your functions.php file, and set the number of info boxes that you want to have.
Best, Juan.
Juan -
Thanks so much for the code and the quick response. I was able to adjust the amount of info boxes with your help.
Ross
Hi Ross,
Thank you for the follow up. My pleasure.
Have a nice day, Juan.
Hi Ross,
Thank you for the follow up. My pleasure.
Have a nice day, Juan.
Hi!
Quick question: where can I adjust the rollover color on the dropdown menus?
Hi,
Thanks for writing, that’s the accent color and can be changed through the theme options, in the “Design” section.
Best, Juan.
Hi! How can I disable the pages for my website from showing up in the footer? They seem to have have a mind of their own!
Hi,
Thanks for writing. You mean the footer menu in the bottom right of your website?
Those are handled with the Navigation Menu for the footer location. If this is not defined, then there’s a callback function which list the pages.
If you want to avoid having these, you can create an empty navigation menu and assign it to the “Footer menu” location. You can learn more about setting navigation menus here: http://nicethemes.com/article/setting-navigation-menu/
Best, Juan.
Thanks for the help!!
Our pleasure Have a nice day.
Juan.
Can I have two different food menus?
Hey there,
Thanks for writing, I hope everything is going well.
The best solution for this would be creating two parent Food categories. That would be for example “Food? & “Cocktails?. For each one of those you can create subcategories, for example for Food: starters, main and dessert. Then you add the food items assigning them to the specific food category you wish.
Since “Food? & “Cocktails? are food categories you don’t need to create any pages for them, they’re created automatically by the theme.
If you visit your page http://yourwpsite.com/wp-admin/edit-tags.php?taxonomy=menu-category&post_type=menu – you’ll see all the menu categories that you’d created. You’ll able to create more, edit or delete. When you hover any category you’ll see that there’s a link that says “View”. If you click that link, you’ll be sent to the Food menu category template.
Over the theme options, you can select to display your food menu category template with a grid or list style.
Then, when creating your WordPress navigation menu (check Appearance > Menus ), you can add any “Menu Category” (in your case: “Food? and “Cocktails?).
Best, Juan.
Helle can you send me the demo content???
Hello,
Thanks for purchasing the theme. You can get the demo content here: http://nicethemes.com/theme-xml-demo-content/
Best, Juan.
Do you offer the demo content anywhere? Or is it already included in the download?
Hi, Thanks for writing. Yes, you can get the files here: http://nicethemes.com/theme-xml-demo-content/
There, you can also find some information on how to setup things in order to have the site looking like the demo site.
Best, Juan.
Hello need a little assitance please my website is behind a coming soon screen so can you email me and I will give you logon etc?
1- My HomePage sliders are the same size (all 850×370) but they are moving around slightly throwing everything below out of alignment.
2 – My Info Boxes – what size do the images need to be?
Many Thanks Manxmidge
HI,
I just answered your thread in our support forum (http://nicethemes.com/forums/topic/images/#post-5650), so I suggest that we keep all our follow-ups there.
Best,
Andrés.
Hi There,
Thanks for writing. Did you manually apply any update?
It seems that your site is missing the CSS rules to include the retina logo only when seen on a device which has a retina display.
Best, Juan.
Hey there, just wondering if there is a way to expand the height of the home slider like the theme example. I took a quick look through inspect elements..
Hello there,
Thanks for writing. That is given by the dimensions of the image you use for the slide. As the image on the demo site is smaller in size that the recommended size it looks that way. You can upload an image of 960×600px and it will look like that.
Best, Juan.
Great thanks! I was using images with higher resolutions but it was just cropping it.
No problem, have a nice day
Best, Juan.