Hi I have a problem installing the required Qode Optimizer plugin. I made an account and logged in, entered my purchase code, but when I try to submit a ticket it always gives this error: ‘Autentification error. Please try to login in again from our help center here.’. So i’m running from one problem into the next It might have something to do with the fact that I bought a theme from you 5 years ago.

Hi, I have a pre-sales question. On the shop page, where it displays all the items. Is there an option to add a quantity (for example, 2 or 5 of the same item) and then add it to the cart straight away? I am trying to get away from the client having to click on the item to go to the product page and then only increase the quantity there.

Hello, I need to add a custom icon to a single menu item. The site uses both white and black menus. How can I add the icon next to the single menu item in both colors? That is, two different icons: one white for the white menu and one black for the black menu. Is the icon a PNG or JPG file, or can you advise me how to convert it? Thanks.

Even though my site is “registered” i’m still not seeing any options to actually update. I’m stuck on like 28.8. What do i do? thanks

I submitted the license key in my wordpress, but it kept prompting me to wait. I bought it earlier. It should be around 2014. Maybe it was bound to other websites at that time. Can you remove it from the previous binding information for me? At present, I haven’t considered the domain name of the website. Can I access it normally without a domain name?

Is it possible to add a suffix before or after the counter? E.g.: 10,000 > 10k?

Best regards

Hi Team,

I’m unable to recall where my license key is currently registered. Could you please remove/deactivate the key from the existing domain so that I can activate the theme on my new website?

Thank you for your support.

Regards, Sandeep Singh

I imported the demo, and the layout is damage. https://prnt.sc/kW0YButsSw4j

Very annoying, updated the plugins for the website and it’s totally ruined my website, the old qode blocks dont load so i am left with code all over the site. AND I cannot add the pruchase code no more. Frustrating

this is super annoying – it says:- Code is already registered for other domain – but I don’t remember where I register it. So when I try to open tickets it says support is expired. I just want to activate this theme on current project. How to do it?????

Hello,

My website was displaying correctly before, but now some Qode shortcodes are showing as plain text on the frontend instead of being rendered.

For example, I now see this in the page content on the live site:

advanced_animations= »no » item_padding= »0 0 0 0″ item_padding_1024_1280= »0 25px 0 0″]

I haven’t changed anything on the site, so I’m not sure what caused this.

Could you please tell me what the correct solution is to restore proper rendering of these shortcodes?

Thank you in advance for your help.

Hello. I haven’t used your theme in a while and can’t remember which domain it’s linked to. Could you reset the link so I can activate it on the test site? Thank you.

*afd18189324e

hi there. I want to change the website I use my Bridge license on but your website login and sign-up don’t work. Have emailed you. Thanks.

How can i see the current theme date also , i was experience my post loading up really slowly having a white screen then have unresponsive post that i couldn’t edit i update my theme i didn’t update in one year i was looking at the qode theme on the Wordpress backend how do i make the the bridge core is up to date it doesn’t show that it can be ever updated anymore it just updates on its own ?? to be more automated ..

what do you think. you think it was a outdated theme that was doing that when i look at it in safari is was ok well i update theme and im going to see if it made it go away.. what im getting it page unresponsive with a white screen . i think i cleared the cache is could be server migration too i did point the server just recently

Hi, browsing the features of your Bridge theme I see Twitter/X feed module to display posts on the site. Does this work?

Simple question. How can I create a button that when clicked would open a gallery in lightbox mode?

I want to change my wordpress website theme This is my website https://www.pccompressedgames.com/. Tell me is this theme suitable for my site.

I have Bridge Version: 16.6. I want to buy new license. Can I update the site with the new license to the latest version or will it break my site. It was obviously build back then with WP Bakery.

Hello. i’m inseterting to buy your great template, so i have a doubt before: Is it possible, using the template, to initially display a thumbnail image (video snapshot) when loading a section with a video, while the video itself loads in the background, in order to improve the perceived loading performance of the page? Thks

Hello,

I would like to clarify a licensing question.

I have previously used a Regular License for a client project. That project is now permanently inactive and the license has been deregistered from the old domain.

My question is: Am I allowed to use the same Regular License for a different client and a completely new project, on a new domain, or does each client/project require a new license, even if the previous one is no longer active?

Thank you in advance for your clarification.

Kind regards, Dimitris