Feel free to contact our premium class support team
Our team will answer within 2-3 working days. If you are the lucky one, you even can get answer within 1-2 hours.
Only pre-sales questions are handled here in the comments section.
Don’t forget to provide your admin account & FTP’s information to give us the quick access
Before Submit Your Ticket
Please Check The Following Before You Create A Ticket
- Make sure you are running the latest version of Tractor and the latest version of WordPress.
- Always check the Important Update Information first – at the bottom, you’ll find out the change log section.
- Check our Documentation for the answer to your question.
- Disable any additional 3rd party plugins you may be using to see if it fixes the issue.
- If you cannot find the answer to your question, sign up and fill out the form and our support team will help.
What Does Support Cover?
Our support covers getting setup, trouble using any features, and any bug fixes that may arise. Unfortunately, we cannot provide support for customization or 3rd party plugins. If you need help with customization of your theme then you should enlist the help of a developer.