Hi there,

Thanks for the kind words

The breadcrumbs are actually not part of the theme – they come from WooCommerce itself. My advice is to raise a query with WooCommerce support directly about this as we don’t know of a way of doing this change to core directly.

Best,

Colm

OK, i’ll contact them. Thanks!

Hi there,

The way we do it is to install WordPress SEO by Yoast and then configure the internal links section as follows:

That should do it

Colm

thanks it did, I added a few more questions to my post. I also figured out the search, just wondering about the parallax header now.

Hi there,

In order to help we’d need to see the issue. Please send us your WP site url and WP admin user/pass to support@commercegurus.com

Best,

Colm

Hi there,

You’re not showing up as a Captiva customer.

Can you please email us at support@commercegurus.com and confirm your themeforest purchase code and your website url to avail of support.

Best,

Colm

Hi there,

Captiva is currently shipped with 4.4.2 (4.4.3 of VC was only released in the past few days so we’ve not yet tested it with Captiva).

If you install the latest version of Captiva you should see a prompt to update some plugins (including VC). If not, shoot me an email to support@commercegurus.com with your WP site url and admin user/pass and we’ll take a look.

Best,

Colm

Thx Colm. I found why: i used a child-theme. When i switch to the main thme captiva, i saw the prompt. Everything is ok now. Thx !

ah yes Forgot to say that!

Glad you figured it out

Colm

HI there,

You’ll need to change the name of the .po/.mo files to match the WPLANG value in your wp-config.php for starters

Best,

Colm

Hi, great, i solved my problem with your link. Thx !

Great

Hi there,

It’s not possible for admins to see users wishlists to my knowledge as they’re stored in a users session. You could double check this with the plugin developer.

Re: how does the user see their wishlist – you’ve described it correctly (i.e. adding the link in the top menu).

Delighted to hear your speed is great on WPEngine

Colm

Hi there,

Yes there is an option but it needs some updates which we expect to have released in the next couple of weeks. Shoot me an email to support@commercegurus.com with your details (reference this comment thread) and I’ll let you know when it’s ready.

Best,

Colm

done

AWESOME SUPPORT….thanks so much for the quickest support I have ever had on themeforest.

You’re very welcome

Hi there,

Thanks for getting in touch.

In WooCommerce 2.3, Woo changed the default dropdowns to use a new js library called Select2 rather than the old library (which was called chosenjs).

I also preferred this style, but the technology was getting old and a little unreliable which is why Woo replaced it.

Please also make sure you’ve updated to the latest version of Captiva which provides compatibility with WC2.3.X

Best,

Colm

So is there anyway to change it because the woo styled dropdown is not compatible with mobiles? It is big problem and the wankers at woo choose aesthetics over function as usual. Please advise on way to change it as asked in original question.

Hi there,

There’s no easy way of changing it to be honest – it’s not really the responsibility of the theme to change core WooCommerce decisions. You will need to get in touch with thier support team and ask them how to change it.

Best,

Colm

Hi Norber

Replied by email

Simon

Hi David

You could use a bit of custom css. If you add this to Captiva Theme Options > Custom CSS it should work:

.woocommerce-ordering,
.view-switcher {
    display: none;
}

Best

Simon

Hi Simon-

I might be adding this incorrectly but I tried to do it on the site in captiva theme options custom code area and also in the cpanel in the custom.css folder. Neither one seemed to work.

Hi there,

shoot me an email to support@commercegurus.com with your site details and we’ll take a look for you.

Please include your themeforest username and WP admin user/pass in the email

Thanks,

Colm

Hey Colm,

So just to confirm, there will be a way to un-responsify the site within the next 10 days? We’ve already made a ton of edits to the site, and it doesn’t look good on mobile. The edits were all done on the front end.

Yes – and sooner if we can get it sorted before then

Thank you!!!

Hi there,

This is not possible at present. But we are considering it for a future release.

You’re not showing up as a Captiva customer under this username. Please contact us via support@commercegurus.com and confirm your themeforest purchase code and username.

Best,

Colm

Hi, thanks for the reply. I’m not a customer yet as its a pre-sales enquiry – but the sticky header on mobile is one of my key features so I’ll keep an eye out for that in one of your future releases.

ok great

Hi there,

Re: 1.) This is not something that you can control via theme options. You would need to do this youself with custom css.

Re: 2.) Not at present

Best,

Colm

Hi

Sorry for the multiple message

My reply below

1) in my opinion, it is very important for the top menu to be visible in responsive mode. This is because the top menu is a place we want to put important stuff that we want to visitor to see immediately without the need to find them. I use a theme before this that have this feature .

Would you consider to add this a new feature in your next version? Imo, it is a great value added feature

2) ALL major e-commerce site like Amazon, alibaba, eBay, etc has 1 thing in common. Their search box is always open and highly visible. This makes sense from customer perspective and will drive sales

Thanks

Hi,

Re: 1 ) With Captiva we made the decision to not display it. With some of our other themes we do (see Adrenalin and Suave). We may consider an option in a future release to add this but we have hundreds of customers happy with it’s current display so we’ll need to think about it before we commit to doing it. You could always do this yourself via a child theme with some custom css in the meantime.

Re: 2.) I agree many do (but there are also many that don’t). Again see our other WooCommerce themes which have the search visible on mobile. We may add an option to Captiva for this in the future.

Best,

Colm

Hi brotan,

Thanks for getting in touch.

I see you’ve sent us multiple messages. Please try and keep it to a single message which makes it easier and quicker for us to respond. I will be in touch shortly.

Colm

Hey there!

You can find all documentation within the /documentation folder of the theme zip file (make sure you download the full zip from ThemeForest, not just the core)

Simon

Hey Kisstopher

Thanks for your kind words and great suggestion! We do have an announcements feature, which although doesn’t display images could be used to promote your key categories.

Simon

Hi Simon.

Thats sounds like a great idea. Let me try it and will let you know how it goes.

Regards

Kisstopher

Hi sondeep

Can you send a link to your site where is occurs to support@commercegurus.com and we’ll take a look.

Cheers

Simon

Thank you for the quick reply Simon. I sent you the email.

Replied

Best

Simon

Hi synergysupply

I’m not sure what currency dropdown below the add to cart you’re referring to? It’s not in our demo, if it’s a separate plugin it might have position settings or documentation you can refer to.

Best

Simon

Hi, when i enable multicurrency with wpml it appears below the divider under the qty and add to cart button.

Hi there,

Can you please send us your site url and WP admin user/pass to support@commercegurus.com and we’ll take a look.

Best,

Colm