556 comments found.
Hi, I have an issue with essential Grid. Every time I turn it on, I can’t edit any pages. As soon as I turn it off, I can but obviously anything that uses EG no longer works… any ideas? Thanks.
Hi there,
Could you please open a support ticket at http://support.irontemplates.com and provide us access to your WP-Admin and we will assist you
Thanks
Maxime
Hi – Just bought this nice theme and I’m having a strange issue. I use the Dark template. I removed the logo on top left in CROMA > Logo > Header logo. It was replaced automatically by “Mon Blog”. I have found nothing usefull to resolve my issue in CROMA> Menu options.
What I want to do is have nothing there. If this is not possible, then I would like to name it Home (since by default the link leads to the main page). If that is not possible,how can I change the link?
Thank you for your help Gen
Ok so I understood something; when there is no logo, the website title appear in it’s place.
Is there a way to just remove it? It seems to be a ‘default’ thing.
Hi there,
Please go to wp-admin>CROMA>custom css and add this code:
.classic-menu>ul>li.logo a, .site-logo{ display: none; }
Thank you, Alexandre
Awesome! Works perfectly 
Thank you!
Hi- How can we hide the Croma logo (top left corner) when scrolling down ? Thanks !
About the fixed menu/logo, I was using the Phoenix demo but this is ok with the Moon content. However I have found an issue. If I try to add the default Tab component from Visual Composer into the home page, it is not working. I cannot switch to the next tab and even more disturbing, the page always scrolls up. How can his incompatibility between the theme and visual composer tabs be fixed ? Thanks in advance.
Hi there,
Croma have the option to fix the header (logo and menu) on the top. Please go to wp-admin>CROMA>MENU.
About the tabs issue, we working on it. I will be back soon with more details.
Thank you.
Alexandre
It says that this template is WPML compatible. I have tried and I am getting a refresh issue (pages, links not refreshed properly). I had to turn off Ajax, which is fine I think. However, on the translated pages, the theme is completely broken (not the correct colors, fonts, layout….). Please look at : correct english one : ( http://www.cyrilgirard.com/wordpress/?p=324 ) VS wrong french one ( http://www.cyrilgirard.com/wordpress/?p=809&lang=fr ). Could you please let me know how this can be fixed ? Thanks.
Not sure if I am on the right way but I can see that the path generated for the CSS file in the translated page is wrong : instead of <link rel=’stylesheet’ id=’custom-post-styles-css’ href=’http://www.cyrilgirard.com/wordpress/?load=custom-post-style.css in the english one, it generates an invalid one (twice : ? in the url) : <link rel=’stylesheet’ id=’custom-styles-css’ href=’http://www.cyrilgirard.com/wordpress/?lang=fr%3Fload%3Dcustom-style.css . Might be in your iron_croma_setup.class.php, row 444 ?
Please tell me if my suggestion to fix the issue is fine. I have changed the iron_croma_setup.class.php script and replaced (row 449) : $custom_post_styles_url .= home_url(’/’).’?load=custom-post-style.css&post_id=’.$wp_query->queried_object->ID; by $custom_post_styles_url .= site_url(’’).’/’.’?load=custom-post-style.css&post_id=’.$wp_query->queried_object->ID; so that the URL doesn’t contain anymore the ?lang parameter generated by WPML and appended to home_url. The path is now correct and it looks good. Do you see any other solution or any impact of doing that ?
Hi there,
Please select “Different Folder” as the Language URL Format in th wpml setting. http://d.pr/i/AnnR
And in the wp-admin>setting>permalink select “Day and name” or “post name”. http://d.pr/i/stE8
We will fix the issue with the “plain” permalink in a future update.
Thank you.
Alexandre
Thank you. It is working fine.
Hi dear friend Playlist does not work(does not play music and just load ) ! And when I logged in, I have a voice I download 80 KB (any time ) (address : http://vexillate.com/wp-content/themes/croma/js/assets/default.wav) How do I fix this problem?
www.vexillate.com
Hi there,
Please upload mp3 files only.
Wav format files are not compatible with browsers.
Thanks
Maxime
Also, it is not loading in Safari. Is there a fix to this?
Hi there,
It seems a conflict with a plugin. Could you please deactivate all your plugins (except visual composer, rev slider, croma-music, essential grid) and try again ? if it works, please reactivate your plugin one by one to know which plugin cause the conflict.
If still doesnt work, please open a support ticket at http://support.irontemplates.com
Thanks,
Maxime
Hello, could someone please respond to my ticket I submitted? By any chance, do you guys have a step by step online documentation to help me out? The instructions for the demo is not working for me. Please help! You guys should have all my info already from the ticket. Thanks for help in adavance.
Hi there,
What is your ticket number?
Alexandre
Thank you! It’s 6023. Can you please help me?? I’ve been trying to get a simple question answered for 2 days!!!
I recently purchased the FRWD Theme and I haven’t seen this theme right here which has a way better audio player.
Is there a chance to get the audio player from this theme for the FRWD theme?
Hi there.
Unfortunately, its 2 different themes with different functionalities. Sorry
Maxime
Hi I installed the phoenix demo and i have some music.but when i click on them in the first page they don’t play and the player don’t coming up.
how can i fix this problem?
my site is : http://vexillate.com/
Thank you
Hi Mazyar,
Your page works fine on my device. Can you tell me which browser are you using? And if the audio player goes ip on our demo page.
http://croma.irontemplates.com/phoenix/Alexandre
safari and firefox
And, with the same browser, can you see the audio player here: http://croma.irontemplates.com/phoenix/
If you see the audio player on our demo, please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Thank you,
Alexandre
I installed the Kpop demo and have added an album with cd cover, tracks, purchase links, etc. When I view the website and go to the Music page and click on the album, the pages and all relevant info appears except that the blurred background that appears behind the cd cover on your demo page does not appear for me. I have checked the Croma theme options panel for any option to enable this feature but cannot find one. Also, the cd image in my album post appears to the left of the track listings and not at the top with the blurred background image behind it. Is there an option to enable this feature or is this a bug?
Hi Ferguskim,
We have changed the album single post design since croma v2.1. Please be sure your theme is up to date.
Thank you.
Alexandre
A pre-purchase question. The section from the home page on Croma- Kpop where there are 3 boxes- Interact on (twitter), Follow me on (instagram), Listen on (Soundcloud). Is this section made with Essential Grid or Visual Composer?
Do not buy this theme! I made the mistake and am now requesting a refund. The first 2 simple changes I tried to make would not be implemented by the front end. It was very simple customs to the menu colour. Upon contacting support, I was told to use custom CSS to change it – which of course makes buying a theme completely and utterly useless. This theme is so buggy, has not been updated, and the support is pathetic. STAY WELL CLEAR!
UPDATE: The theme author granted me a refund, and the support was excellent. They have assured me the issues will be fixed in their next update. The theme is a good one, just that some demos have some bugs in them. If you like this theme, the authors are legit and helpful.
Hi,
We tried to assist you the best we can. On your first comment, left 1 day ago, we immediately, responded that if you cannot change the color of the menu, it’s probably because your page might use an alternative color for the menu. That what gives flexibility to the theme since you are able to individually change the menu color on every page you want. Here was our answer, but we never heard you back afterward:
Hi Nick,
Look in your page setting. Maybe the alternative color menu is enable. http://d.pr/i/Q2Oq If you still need assistance, please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Thank you.
Alexandre
I purchased this theme and installed “The Grid” demo. After doing so, I cannot change the design of the menu at all. No matter what colours or options I change, nothing happens to it. And you cannot see any of the menu items unless hovering over them. Please explain – http://monkeyremixpool.com/
Hi Nick,
Look in your page setting. Maybe the alternative color menu is enable. http://d.pr/i/Q2OqIf you still need assistance, please open a support ticket at http://support.irontemplates.com and our support team will assist you. Don’t forget to provide us your URL address and if possible, a temporary access to your wp-admin.
Thank you.
Alexandre
Pre-purchase question: About the Croma templates, can I use only the specific menu feature that goes with each template, or I can use a horizontal menu for example on the “Light”? Thank you in advance!
Hi there.
Yep you can!
Cheers,
Maxime
Is it possible to add an underline on the menu that the page is currently on? And is it possible to edit the layout of the audio page? I’d like to add spaces between track titles and move the player up higher.
Hi,
Croma doesnt have the option to do what you want, But you can do it with custom css. To add underline on the current menu item:
.current-menu-item > a{ text-decoration: underline !important; }
To add space between track; .iron-audioplayer .playlist li{ margin: 20px 0; }
Thank you, Alexandre
This worked wonderfully. Thank you greatly for your quick, helpful and accurate response! I love the template.
Hi! Love the theme but wondering how to add a full screen background to an artist page? It’s easy to do on Events but my client needs it for the artists
Hi, The artist post type is designed solely like a artist repertory for the the discography and event features. The artist page is not designed to be use. Sorry.
Alexandre
Croma iron templates v1.1 update to v2.0 – Problem
Hi,
What is the issue ? Could you please go to www.irontemplates.com and have a live chat with us. We should be able to help you fast.
Is there a way to use any “one page” menu? Like, scroll down/up when we click? thanks
Thank you
Alexandre
Hi guys. At first. This is the 3rd theme I am working with and must say, you created something awesome! Thank you for that!
I have some questions. I am just a beginner so I’m not able to fix some things. Sorry if it’s a stupidity.
So I want to change the english back button inscription “back” to slovak language in single discography page and I don’t know where and how to do it.
In the same place (single discography page) there is a review or review author part and I want to use it for lyrics or info about songs. And again… is it possible to change that “review” tittle there to different one? And how? And is it possible there to make alignment of the text working? Because when I type there some paragraph or section, it is always shown as a plain text without dividing and form.
Thank you for your answer.
Matej
Hi Matej,
Here a documentation about translation: http://support.irontemplates.com/solution/articles/13000013325-how-to-translate-the-theme-in-your-own-language-You can change “Review” in the same way you will translate “Back”.
You can change the text style in the review section with custom css code. I can help you, but I not sure to understand exactly what you want. Can you give more details and send me a screenshot.
Thank you.
Alexandre
Hi there,
I translated my page using .pot file and I already solved out the second problem. You know, It’s difficult to explain anything, when my english knowledge is not the best one.
Still pleasure to work with your theme!
Thank you so much for your help.
Matej
You are welcome.
Alexandre
I am extremely confused here. I think I made a mistake by taking this route of doing WordPress and a Custom Theme. Didn’t think WordPress is this complicated. Any help would be appreciated. I purchased Croma, I’ve installed it, and imported the demo as well, but I am still finding Visual Composer extremely complicated. It is not a simple drag and drop function. I can’t find a simple process where I can remove something from the demo and add something of my own without some issue. I don’t know if it’s because the theme is extremely limiting or because the functionality of wordpress in general is complicated. Please help.
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