Discussion on Docly - Documentation And Knowledge Base WordPress Theme with bbPress Helpdesk Forum

Discussion on Docly - Documentation And Knowledge Base WordPress Theme with bbPress Helpdesk Forum

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206 comments found.

FYI, the demo link returns 404.

Hi,

Thanks for noticing it. Which demo link are you visiting? I’ve checked the demo is running as well here https://wordpress-theme.spider-themes.net/docly

Thanks

On the “item details” tab, where there is an image that says “Demo Credentials”, SSL is out and also link 404

It’s not available for now. We’ve removed the test drive site.

Hi,

I have checked that the single doc is loading as well on your website. If you still face the issue on your side, please let us know.

And we’ve checked that the Blog Grid is showing as well. Could you deactivate other plugins and keep only our required plugins to test whether the issue happening for other plugins?

Thanks

Hello can the votes be edited in this theme/plugin? I want to purchase but that is putting me off as if there are a lot of dislikes then it will look bad if there is bot attack.

Or can the dislike or vote down be disabled or removed?

Thanks

Thanks for your interest. It seems a good idea.

In this case, I suggest you purchase the EazyDocs Pro only from here . If you purchase the plugin, we’ll consider adding this feature to the plugin. Let us know after your purchase.

Thanks

Hi on Easy Docs – Documentation, how can I order the tabs ? as default the documention is sorted by alphabetical, Is it possible to display in the order that I choose ?

Hi,

We are extremely sorry for the late reply. You can do the custom ordering in the Docs widget. You will find the Custom Order option in the Filter Options group. Turn the Custom Order option ‘Yes’ to enable custom ordering. Take a look look at the screenshot below-
image

Thanks

Hi There,

I will leave my comment here, because no one reply my email from the item support more than 2 business days already.

I’ve issues after imported the demo.

https://wordpress-theme.spider-themes.net/docly/ Some element at home page and footer widget are not the same design with the demo e.g. css, custom field element for email subscribe etc… Images (My Site): Images (Your Demo):https://www.screencast.com/t/TEaPoF8vXS9

Some function are not working / working incorrectly e.g. light/dark mode button is missing, OS selection is missing etc… Images (My Site): https://www.screencast.com/t/DXjVQo6vbC Images (Your Demo): https://www.screencast.com/t/gxM5aIjlr

Additional issues: some text in dark mode are working incorrectly and blends in with the background – like sticky menu text, search filter text, comment box etc.. Images 1 (Your Demo): https://www.screencast.com/t/S5C9u3td Images 2 (Your Demo): https://www.screencast.com/t/NwFdw5rXmy Or You can check from your demo here: https://wordpress-theme.spider-themes.net/docly/docs/docly-documentation/

I think another plugin from my end conflicts with the theme, but it isn’t.

I’ve tried to do a clean install 5 times already. Installed only the Docly theme and required plugins, still can’t fix these issues.

I need to take the refund, if no any solutions or new update to fix it in next 2-3 days.

Thank you.

We’ve responded to your refund request. Please check.

I’ve replied

Hi There,

I just sent the new email to your support email (another issues that I found)

Subject: [Docly Theme] Contact Support: Another Issues

Could you help to check it?

Thanks

Hi I bought Docly, i already install the demo data but this error appears on the header, how coul I fix this ?

Warning: Undefined array key “globals/typography?id=accent” in /homepages/31/d921959316/htdocs/clickandbuilds/HelpFlinbo/wp-content/plugins/elementor/core/kits/manager.php on line 323

Hi, I’ve unistall the theme and Install again, In 2 diferent servers and the issues is the same.

I already contact elementor and they told me that is something wrong with the theme tah I bought, anyway, If I don’t find any solution I can have my money back?

These warnings are displayed when the WordPress debug mode is active. To troubleshoot the issue, you can deactivate the debug mode by editing the wp_config.php they told me this, I don’t have the knowledge to do this, could you help me ?

Hi,

We are extremely sorry for the late reply. You can learn more from here .

If you disable the dubug to false, the warning notices will hide.

Thanks

When I turn on dark mode reading, the color text caption of the image is still black, it doesn’t turn white. How to fix it?

Did you purchase the theme? If yes, then leave your comment from the purchased Envato profile to get support regarding any issue with the theme.

Thanks

How to turn of Sticky Header? I need this.

Hi,

Apply the following custom CSS to turn off the Sticky Header.
nav#sticky {
    position: absolute !important;
}

Thanks

Everytime mouse cursor is on the link, the color turns white. How can I change that?

Where is that issue happening? If you already have purchased the theme, leave the support related comments from that Envato account.

Thanks

Theme assets hosted on https://wordpress.creativegigs.net/cgi-sys/suspendedpage.cgi seems suspended and we are having issue with theme assets Please look into it.

We moved from that hosting 1.5 years ago. Could you specify which assets are you facing issues with?

Thanks

How can I customize OnePage right sidebar? It does not match the sidebar to my single docs right sidebar, I want to hide font switcher, etc for onepage view. Thank you!

We keept the old method for the Docly theme. So you can still create OnePage doc by following the video tutorial.

How did you make the OnePage doc?

Thanks

I used the new method through EazyDocs

Watch this video tutorial . We showed, how you can customize the onepage sidebar contents.

Thanks

Can i make a tutorial website like w3schools.com using this theme?

Yes, you can.

In this case, I would suggest you to use our Docy theme. It has a tutorial demo .

Thanks

Hello, I am getting this error on any pages created with Elementor and have docly elements such as Hero search. I’ve updated Docly/Eazydocs and all plugins. Also tried deactivating plugins. I do not get the error on any of the doc pages themselves. Any ideas?

Warning: Undefined array key “globals/typography?id=text” in /Users/mdbell/Sites/connections/wp-content/plugins/elementor/core/kits/manager.php on line 323

Warning: Undefined array key “globals/typography?id=text” in /Users/mdbell/Sites/connections/wp-content/plugins/elementor/core/kits/manager.php on line 323

Warning: Undefined array key “globals/typography?id=text” in /Users/mdbell/Sites/connections/wp-content/plugins/elementor/core/kits/manager.php on line 323

Warning: Undefined array key “globals/typography?id=accent” in /Users/mdbell/Sites/connections/wp-content/plugins/elementor/core/kits/manager.php on line 323

Warning: Undefined array key “globals/typography?id=accent” in /Users/mdbell/Sites/connections/wp-content/plugins/elementor/core/kits/manager.php on line 323

Warning: Undefined array key “globals/typography?id=accent” in /Users/mdbell/Sites/connections/wp-content/plugins/elementor/core/kits/manager.php on line 323

I was able to suppress the PHP errors through wp-config file. All good. :) Not sure why the error happens though?

The latest theme update breaks the wedocs for my site, the icons and layout settings are lost, is there a known issue?

Hi,

Follow this guide to update the theme from wedocs to EazyDocs.

Thanks

Hello !

I have an issue with EasyDocs. I want to use the One page docs, but it’s a premium feature for this plugin. However you sell the Docly theme with One page feature included. How can I use One page without paying ?

Best regards

Hi,

You can still create the OnePage docs with the Docly theme. Follow this doc to create OnePage doc with Docly.

Thanks

Pre-purchase: AFC-Pro premium plugin required. Do you have to pay $49/year to use this theme?

No need to purchase the ACF pro to use this theme. We’ve bundled the ACF pro plugin with the theme.

Thanks

Hi, I purchase the docly theme today but when i try to register and insert my license code the wordpress is stating that the purchase code is invalid.

Please try again to register the theme. If you fail, send us your website credentials through mail. We’ll try to solve the issue.

Thanks

Can’t find support. There are many questions on the topic. I bought a theme, installed it, but the FAQ and instructions documents do not work, as well as registration. Need help from developers.

I went to the forum, there you need to enter the Purchase Code, I enter it, but I have a message that it is not valid. How can this be? Bought from https://themeforest. net has all the information about the purchase.

Hello, can we create a site like the wikis of the Fandom site? Modification of content by users and validation by an admin or activity monitoring of the latest modifications, ranks, etc.

We’re developing this feature. Since it’s a wiki site feature, we will include this feature in our EazyDocs Pro plugin.

Thanks

Hi, when i tried to activate with my code, it is saying that purchase code in invalid, please help me…

Pease try again to register the theme. If you fail again let us know.

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