Hello,

There are no plans to extend the theme with RTL support.

Hello,

Thanks for writing in! Please register and open a support ticket. Our team will gladly help out.

Update: I have installed the classic widgets plugin and it now shows. https://wordpress.org/plugins/classic-widgets/

But please let me know whether its just me or you’ll bring an update.

Thanks.

Hello,

This issue has already been reported with the Redux Framework plugin team. A new version of the plugin will be available by the end of this week.

Hello,

This is plugin territory. The theme doesn’t offer this feature.

Hello,

Thanks for writing in! The theme demos showcase a lot of information, meant to display all the theme features, and perform a little slow when testing with page speed tools.

Our support team can provide some optimization tips on how to improve your website speed. There are very many factors that influence performance, ranging from the number of plugins, image optimization, caching and minifying plugins, the content you choose to display on a single page and so on.

If you have any other questions, feel free to write back.

Thanks for the explanation. One more question – for this template https://www.ekko-wp.com/digital-agency/ I’ve got such element visible – screenshot – https://prnt.sc/190dba5 But for another type of template I couldn’t find such element – https://prnt.sc/190dir9 (I’m talking about https://www.ekko-wp.com/marketing/ ) Is it possible to use such element for all Templates? screenshot – https://prnt.sc/190dt84

That’s the Testimonial Cards element. You find find it in the Template Block Manager and add it on any page.

Hello,

Thanks for writing in! We haven’t tested the Booked plugin and I can not guarantee it’s full compatibility. However, our support team can help out and resolve any issues.

Yes, we need to access the site admin area.

I cant open a ticket as my support has ended, is there another what I can send you the details to log in?

Yes, you can use the contact form on our author profile page. Check with the right side column.

Hello,

This issue doesn’t happen with our development environment. Please register and open a support ticket so we can take a closer look at your install.

Hello,

Thanks for writing in! You can overwrite the link style using custom CSS. Our support team can help with this customization.

The plugin is pretty easy to use and has been tested with our theme. It gives you the option to display a certain menu on any page under specific conditions. You also have the option to display a menu for different user roles. For example you can build a menu that includes a “My Account” item and display it for logged in users. Please check with it’s description for more info.

Thanks for your reply. We are going to see how we can improve this.

Anything else. Is there a possibility to modify the login and registration form so that they are separated and not together in the same woocommerce template?

The best way to do this is to register separate shortcodes for the login and registration forms. There are a few tutorials available online which will help you out.

Hello,

Thanks for writing in! Unfortunately, the theme doesn’t support RTL. However, our support team can help out making the necessary changes. After you purchase the theme, you can open a support ticket and ask for assistance.

Feel free to write back if you have any other questions.

All the best,
Key-Design Themes

Hello,

Thanks for writing in! This issue is caused by your server blocking access to our API address. I see that you’ve already opened a ticket. Our support team is checking with it. We will get back to you asap.

Hi, thanks for activate theme, what about Font – FUTURA PT ? In beauty theme ? is included ?

The Futura PT is a premium Adobe font and it’s not included in the package. You have the option to set configure the Adobe Typekit fonts within the Theme Options panel. Please check with the theme docs.

Hello,

Thanks for bringing this to our attention. Our developers are currently trying to replicate this issue and we hope to have a fix for it in a couple of days. The next theme update will include this fix. If you have any other questions, feel free to write back. Cheers!

Hello Key-Design,

I have installed the latest version of KeyDesign Addon Version 4.4, yet still, the same error; Callable [“OCDI\\WPCLICommands”,”list_predefined”] does not exist, and cannot be registered as `wp ocdi list`.

While this plugin is active it breaks WP CLI working

Please kindly provide the fix and estimated time frame for what you said would already be fixed.

Cheers

Hello,

Make sure the KeyDesign Addon plugin is updated to v4.3. Navigate to your site admin area > Ekko > Plugins > check with the plugin list and update. Then clear your browser cache and test again.

Let me know if this helps.

Thank you very much! It was just that

Hello,

Try uploading the same size images. This issue doesn’t happen if you use images with the same format and size.

Hello,

Please register and open a support ticket. Our support team will help out.

Hello,

Thank you for your patience. Our support team is currently reviewing your ticket and we will get back to you with a reply asap. Kindly bare with us.

Thanks!

Oops, did that but still no Snapchat icon under Business Info. Any ideas?

Please register and open a support ticket. We need to take a closer look with your install.

Hello,

Page Builder: The theme is compatible only with WPBakery Page Builder. Elementor is not supported.

Contact Forms: You can use Contact Form 7, Gravity Forms, WP Forms, or Ninja Forms.

Translation and multilanguage: To build a multilingual website, you can use either WPML or Polylang. Both plugins are supported.

Let me know if you have any other questions.

With which plugin you could make a mega menu that is compatible before buying the template

You can use the Uber Menu plugin.

Hello,

4th menu level is not supported. You can build a 3 level menu or use the Mega Menu feature.