283 comments found.
How i can show a modal?
Hi,
You can integrate any jquery modal popup in the template, as there is no modal included in the theme.
Hello, does the “Google Maps” api doesn’t work anymore? Do you have a new exampel code?
Thx
Heiko
Hi,
please contact us via support form to check with you.
Good afternoon, I want to insert a second logo on the right logo zone,, but the logo there is centered by default, what do I need to do to be able to insert a second logo there? My guess the size value would have to be modified there, can you please let me know if this is correct and how to do it, or any other possible better solution, please.
Hi,
Thanks for purchasing EXCEPTION,
Email replied, please check.
Hi,
i cant seem to make the contact form working. i already change the email on line 11 but i cant receive anything when i try to test the contact form. do i need to install something? im using nginx as my web server. thanks
Hi,
Thanks for purchasing EXCEPTION,
Please contact us via support form to check with you.
Hello, I do not know the logo path, and the 1920×190 under logo and the documentation did not mention it. Please help. Thanks
Hi,
Thanks for purchasing EXCEPTION,
these files are placed in the images folder, no need to mention it in the docs files,
Logo : images/logo.png and logo @2x.png
page title : images/page-titles/Page-title-1.jpg
I had bought this theme about 1.5 years ago. Now I cannot find it my downloads page. How can I get the original zip file again. My developer has made it really bad and now it doesn’t work on mobile. I want to start from scratch using this theme. How can I get the zip file again.
Hi,
This is Envato related, Please submit a ticket to the market and explain your case for them, they will check with you as they have access to your account and can help.
Any plan to update in theme and plugins used in theme?
Hi mate,
Yes Planning for the update, but i can’t provide an estimate till we fininsh the current tasks.
Thanks for expected understanding 
Having trouble with Contact-us form not showing phone number field error if less than 7 digits. It doesn’t show error and form goes dead. Can you help?
Hi,
Please contact us via support form to check this with you.
Thank you – I sent support form few days ago. please let me know possible solutions to my inquiry. Thank you! PS. Client loves the theme design very much?
Hi again,
Thanks for getting back to us,
Email was replied after some hours from your message, but seems you haven’t seen or our reply went toy your junk, just please check your mail 
Hi, Exception is such a nice theme. But it could be frustrating trying to do some simple things like numerous tabs on the same page. The tabs container is identified by id property like id=tabs, id=tabs2, id=tabs3, id=tabs4. So if you have more than 4 or you would like to have two of the same type, it’s almost impossible.
Hi,
Thanks for purchasing EXCEPTION,
Please contact us via support form to check with you.
I am having an error with Google Maps on the contact page
Please take a look at this link: http://surecrafthomes.com.au/contact-us.htmlIf you could please assist with a fix?
Many Thanks,
Nigel
Hi,
Thanks for purchasing EXCEPTION,
Can you please contact us via support form to check with you ?
Hi,
i cant seem to make the contact form working. i already change the email on line 11 but i cant receive anything when i try to test the contact form. do i need to install something? im using nginx as my web server. thanks
Hi,
Thanks for purchasing EXCEPTION,
Please contact us via support form to check with you.
Hello, i would like to ask how i can change the twitter (last tweets) widget height? Some tweets not shown completly. .
Hi,
Thanks for using EXCEPTION,
Please contact us via support form to check with you.
Hi ! I’m quite happy using this theme, but I am struggling to use CSS ellipsis, for example, on item descriptions… What would be the correct way to implement CSS ellipsis ? Thanks a lot.
Hi,
Thanks for purchasing EXCEPTION,
Please contact us via support form to provide you with the proper code 
You have the name “John Martin” as a default author on your theme pages. That freaked me out when I first saw it cause that’s my name. jeesh… mildly convenient when it comes to editing it though. lol
This is my Great luck mate, I made this template for you 
Hi, Does this template uses Bootstrap? If not, what does it use for responsive? and is it compatible with bootstrap? Thanks..
Hi,
Thanks for interesting in EXCEPTION,
No we don’t use bootstrap, but we uses our framework and built our custom responsive view, the code is different from the bootstrap one so, it is not supporting the default code of the bootstrap one.
Hey, my Friend buy your Template, and i should edit the coming soon site. My Question, how can i change the countdown to 14 days as example?
MFG Tobi
i found it already 
Great you found it mate 
Hi, Just please open script.js then find and change:
var $container = $('#container').isotope({
layoutMode: 'fitRows'
});
To:
var $container = $('#container').isotope({
layoutMode: 'fitRows',
isOriginLeft: false
});
Outstanding support and an exceptional theme with a heart for designers.
Oh, Thank you so much for the kind words and the 5 stars.
Really Appreciated 
You deserve 6 stars. Herre You are: () () () () () ()
Thank You So Much, Don’t Know What to Say :$
Hi, when I go in the default template to the region ‘recent projects’ and click on a picture for an enlargement, I get al the pictures in the series, and double also. Is it possible to use multiple pictures per project, instead of showing all the other images of other projects?
Hi,
Thanks for purchasing EXCEPTION, Unfortunately this feature is not implemented yet but if you need to show only the project image you can remove the attribute data-gal=”prettyPhoto[pp_gal]” from the link that zooms the images.
For further inquiries could you please contact us via support form to get more in touch.
you already designed the shop template, we need opencart version
Hi,
Thanks for purchasing EXCEPTION,
Unfortunately there is no OpenCart version for EXCEPTION,
You can find the wordpress version that covers the woocommerce plugin instead if you wish 