Hi,

Thanks for purchasing, Yes planned but this will take some time to be finished, and this can’t be recognized or estimated cause we are doing our best to finish it as much as we can.

Your understanding is highly appreciated.

So if I have as filters: ALL / OPTION 1/OPTION2 what I would like to know is how to load the page showing the portfolio already filtered by OPTION 1 or 2 and not by ALL, how would I do that?

Hi,

Thanks for purchasing EXCEPTION,

you can do this as follows:

in the html page find:

<li class="active"><a href="#" class="skew25 filter" data-filter="*">All</a></li>

remove the class=”active” and add it to your new category item Ex: Design

then in the script.js find:

var $container = $('#container').isotope({
    layoutMode: 'fitRows'
});

change it to:

var $container = $('#container').isotope({
    layoutMode: 'fitRows',
    filter: '.design'
});

email replied, please check

Email replied, please check

it is not the wp version. it is the html version. the site is phpphil.com. please take a look at the intropage and also the mainhompage.html and the newspage.html thanks

Hi again,

Also Please contact us via the support form, this is our only support method not via comments.

ok wait

Hi,

Thanks for purchasing EXCEPTION,

Unfortunately there is no PSDs included in the package as there were too much changes made for the template.

can we at least get some old PSDs? We need them to make some designs (changinges of colours, applying texts etc.)

Hi again,

Thanks for purchasing,

But really it is a way different from the current design,

if you still need it, please contact us via support form in our profile to send you the index PSD as this is the only ready one.

Email replied, please check

the test results are normal. hmm thanks for the quick reply thanks

Great mate

Hi,

Thanks for interesting in EXCEPTION,

There is no online example for RTL shop.

Thanks for your prompt reply,

Actually this did the job and the menu did not break, but the logo was re-sized (actually stretched), and the logo also had top white space in top, and 0 white space in bottom (does not look centered), is there a way we can increase the sticky menu height instead of re-scaling the logo ? http://imgur.com/fBNMCW2

Thanks in advance

please contact us via the support form to check with you.

please check your mail, maybe the reply went to your junk folder.

Hi,

Thanks a lot for interesting in EXCEPTION,

You can browse the demo on this link:

http://demo.it-rays.net/exception/

Thanks for your reply. Yes, that is the link that I try to open and AVG says it is infected with JS/PHISH Trojan. Just wanted you to know in case your website has been compromised.

Thanks a lot for your attention really appreciated

please contact us via the support form in our profile and provide more details about your inquiry.

Seems you are talking about PHP file,

Save the file in ANSI with notepad and it will work.

I’m using sublime

Please open it in notepad and re-save it.

Hi,

Thanks for purchasing EXCEPTION, please contact us via support form and provide us with a link to check and feed you back.

Oh, Thanks a lot mate for your kind words and recommendation

I don’t know what to say, Really appreciated

Hi,

Thanks for purchasing and liking EXCEPTION.

We removed this in the new version of the template, if you still not up-to-date, please contact us via the support form and provide us with your link to check and fix it

Hi,
1- i already contact you but no answer,

and that was not removed in the new version, because in the one you have your (Demo) is not fixed, + i download the new one and nothing, still uppercase in the input forms.
Please i need help with this.
Thank you Again

Hi,

I replied mate but seems the email sent to your junk folder please check

Hi,

Thanks for purchasing EXCEPTION,

Email was replied, please check

Hi

Your Email was replied after less than 5 minutes from receiving it, please check your mail

Hi again,

Seems that all my previous emails went to your junk folder, please check it.

Hi,

Please open script.js and find the following:

/* ================ NiceScroll ============ */
    $('body').niceScroll({
        cursorborderradius: '0px', // Scroll cursor radius
        background: 'transparent',     // The scrollbar rail color
        cursorwidth: '0px',       // Scroll cursor width
        cursorcolor: 'transparent',     // Scroll cursor color
        horizrailenabled: false,
        cursorborder: '0px transparent none'
      });

change it to:

/* ================ NiceScroll ============ */
    $('body').niceScroll({
        cursorborderradius: '0px', // Scroll cursor radius
        background: 'transparent',     // The scrollbar rail color
        cursorwidth: '0px',       // Scroll cursor width
        cursorcolor: 'transparent',     // Scroll cursor color
        horizrailenabled: false,
        scrollspeed: 40,
        cursorborder: '0px transparent none'
      });

and change the scrollspeed value to your new value.

That’s All

Hi,

it is not a problem, or a standard we follow, it was only a design point of view, but this is not right anyway.

Thanks for the info I’ll take this in consideration

Hi,

Thanks for interesting in EXCEPTION,

Yes Sure you can change it to any view you want, but recommended all products are in the same view, Landscape or portrait