2006 comments found.
More than 6 days and I am still waiting your solution for my ticket #848. Your customer support is not good as before.
I am sorry to say that but If I am going to rate your support now, I would not give high rate as I gave before.
I hope you are going back to your high level of support as before
Dear Yosef
I’m so sorry about delay time to reply. I have feedback for your ticket
how much charge for install theme in my current store
Dear Nick
I have responded to your email
Great looking theme. On category view, when scroll down, ‘load more’ function will work instead of click page 1,2,3 etc? Thanks.
Dear Steven
It is not available in Fastest themes, but we can custom code
hi, I purchased theme week ago. I tried more than 10-12 times to install the theme but not the proper guide in the document file. please help me.
Dear Nick
Can you try again with our installation guide :
1. Magento 1.9.x http://www.codazon.com/document/fastest/magento1
2. Magento 2.1.x http://www.codazon.com/document/fastest/magento2/
STILL NOT WORK
CAN YOU INSTALL THEME IN MY STORE . I WILL PROVIDE TO YOU MY FTP ACCOUNT DETAILS.
Are you using Magento 1 or Magento 2?
You can email to our email Codazongroup@gmail.com, we will install for you site. But we will charge for custom fee
magento 1.9
You can email to our email Codazongroup@gmail.com, we will install for you site. But we will charge for custom fee ($30)
Hi ! Great theme you got there. I was considering buying it until i realized that you do not show upsell products and cross sale products on the product page.. or also the recently viewed products. Will this be available also soon ? The theme looks great but I would also like to know if you can have a drop down menu for the horizontal menu on Grocery & Gourmet Store. Thank you very much and keep up with the great work. You guys seem to have your own unique way of doing things right ? 
All the best !
Dear Sort1n3l
Our theme is supporting Upsell, Crosssell and recently viewed products.
About horizontal menu of Grocery themes , Do you want show on other themes ?
Hi ! Thanks for your quick reply . I am not sure what you mean buy showing it to other themes but i presume not. I only want to use one single theme and that is the gourmet and grocery theme. Also how much do you guys charge for a fresh installation on a VPS – Magento 2.1.1 version?
Dear Sor1n3l
Please contact our email codazongroup@gmail.com
I already did. Even so i can`t complain about the support you guys offer. Whoever is looking for a great support team this are the guys you want to work with. Thank you very much !
Hi I have been trying to download the purchased theme for about an hour. I tried different browsers but the result is always the same – after sometime the download just stops and cannot be resumed. Really frustrated with envato/themeforest. Help!!!
Maybe you need check your moderm internet firewall,it is limited big file (file > 400mb)
Hi I have installed the theme on localhost but not able to see the category menu in the frontend, even widget are missing in the admin sections.
Which Magento version you are using ?
Very complicated still but worth it I guess got some questions
1. How to change this pink color ? Nowhere to find
2. Why this image for language start not showing up?
3. How to get products here?
Thanks
See print screen with arrows here: https://alainstout.stackstorage.com/index.php/apps/files_sharing/ajax/publicpreview.php?x=1600&y=420&a=true&file=fastestquest.png&t=lHjOeA5TAXVcAGz&scalingup=0And how to do mega menu in multiple languages with multiple store view languages ?
Fixed number 2 Thanks
3 is also fixed, if you can c my site www.takodabrand.com/shop you see empty spaces between products on main page under trend items, how to solve ? Thanks
Hello Alain,
Please send your site url again.
Http://www.TakodaBrand.com/shop
Do you did any change in code ? It seem you are modify in Static block.
As far as I concern I am not really change codes because I am not great as you guys that is why I take a theme as template 
Hope you can help me, got more questions I do through codazon zendesk
Can please someone help me have at least 10 questions no where answers to find on support email skype everything, need help because for launch but in general to, like mega menu , slider etc. in different store view languages, all questions beautiful described, really appreciate true fast help, I am already waiting a pretty time and still no help, thank you
Until now nothing really works well as it supposed to do, saves a lot of time when everything works immediately as promised, did nothing with the code, hopefully someone can help me, thanks
Dear Alain,
I need time to check all your questions, wait me a bit
I have replied your email.
Thanks Very Much, I have replied back!
please can you reply to the ticket #834.
we found new bug in mobile version theme big market magento 1.9 , always show fastest logo, but in pc and ipad version show my logo….
Maybe you need re-index for your site
Ok. thank you !
Not seeing the WeStyle Jewelry store in the latest install of the theme…. how do I install that new Jewelry theme?
Dear Ibec
WeStyle Jewelry theme, it is similar WeStyle Fashion theme.
You can use WeStyle Fashion themes for your project
please check new tickect #834.
can you send to us a user from your magento panel live demo (magento 1.9 supermarket)?.
Dear Josetm,
What you need from our Magento demo ?
i would like understand cms statics home blocks, please check ticket #834
You can fix by yourself, You need remove cache management : Admin > System > Cache management > Click “Flush static cache”
I’ve almost checked every theme to make best most right decision, until this far you’re theme is very impressive and very close for me to buy I’m chosing from this and one other theme but already wanted to give my appreciation
What about USP for homepage or products page and blocks like that ?
Dear Alainstout
USP, what you mean ?
Unique Selling Points
Dear Alain
Can you explain me please in more details , what do you want put in your homepage, If possible you can explain by screenshot.
Things like these Thanks anyway
3 different examples screen prints:
It is static block, our themes we are support many custom static block on Homepages and Product page
CodaZon your support is really slow to be honest! Template has many problems. Not answering online for the tickets!
Hello Codazon… Why you give us more theme design? This is better if u give the concentration to make your existing theme better to best by adding more extension / option , make it Speed up & give prompt Support. Thats’ all. For your kind info: your existing theme is sufficient for various type of eCommerce shop. Best Regards
Hi
I am getting this error.
Class Magento\Catalog\Model\Product\Attribute\Backend\Media does not exist
I am unable to update any product in the system. Always throwing this error. I have submitted a ticket in your support panel 3 days before and no response yet.
Need quick answer for this.
Hi
Which your tickets id ?
Hi, I want to buy Big Supermarket theme and I tested the demo but I found lots of errors on the mobile phone theme. Will they be corrected or I will have to correct them myself? Also, is there any documentation for how to implement filter menu (shop by) in the top of the page for every category page? Thanks!
Dear Mekhi,
1. I found lots of errors on the mobile phone theme
>> What errors you are saying ?
2. Also, is there any documentation for how to implement filter menu (shop by) in the top of the page for every category page? Thanks!
>> Sorry, What you mean ? You want to know , How to manage Filter product in top of categories page ?
Hi,
The errors I found where display and layout errors on a mobile phone (iPhone 5s).
When accessing the cart from the top mobile menu you cannot see half of the product pictures. Also when you will go through the process of ordering and finalizing the order you will find some layout display issues. When accessing the mobile menu, if you accidentally swipe, you cannot close the menu anymore because the x button dissapears. Another problem I found was when I entered fullscreen for product picture and pinched zoom, the ajax card interlayed with the image.
I hope you will find this helpfull as I do not intend to criticize.
About the filter menu, I am asking if it is easy to implement the filter in the category page in the top part of the page as I saw the filter menu at the bottom of the page also and other pages with no filter at all.
Thank you!
Hello
Are you testing on Magento 1 or Magento 2 demo ?
Magento 1.9
Do you have an answer for me? Thank you!
Dear Mekhi
Sorry, i missed your comment.
Can you explain in detail to me with some screenshot ?
Hi,
The errors I found where display and layout errors on a mobile phone (iPhone 5s).
When accessing the cart from the top mobile menu you cannot see half of the product pictures. Also when you will go through the process of ordering and finalizing the order you will find some layout display issues. When accessing the mobile menu, if you accidentally swipe, you cannot close the menu anymore because the x button dissapears. Another problem I found was when I entered fullscreen for product picture and pinched zoom, the ajax card interlayed with the image.
I hope you will find this helpfull as I do not intend to criticize.
About the filter menu, I am asking if it is easy to implement the filter in the category page in the top part of the page as I saw the filter menu at the bottom of the page also and other pages with no filter at all.
Thank you!
Below the links you asked for: [url=http://postimg.org/image/vjzeib53f/][img]http://s9.postimg.org/vjzeib53f/IMG_7568.png[/img][/url]
[url=http://postimg.org/image/ekqg31tvv/][img]http://s9.postimg.org/ekqg31tvv/IMG_7569.png[/img][/url]
[url=http://postimg.org/image/h3c53qfm3/][img]http://s9.postimg.org/h3c53qfm3/IMG_7570.png[/img][/url]
[url=http://postimg.org/image/h4m2x5hfv/][img]http://s9.postimg.org/h4m2x5hfv/IMG_7571.png[/img][/url]
The errors I found where display and layout errors on a mobile phone (iPhone 5s).
When accessing the cart from the top mobile menu you cannot see half of the product pictures. Also when you will go through the process of ordering and finalizing the order you will find some layout display issues. When accessing the mobile menu, if you accidentally swipe, you cannot close the menu anymore because the x button dissapears. Another problem I found was when I entered fullscreen for product picture and pinched zoom, the ajax card interlayed with the image.
I hope you will find this helpfull as I do not intend to criticize.
About the filter menu, I am asking if it is easy to implement the filter in the category page in the top part of the page as I saw the filter menu at the bottom of the page also and other pages with no filter at all.
Thank you!
http://postimg.org/image/vjzeib53f/ http://postimg.org/image/ekqg31tvv/ http://postimg.org/image/h3c53qfm3/ http://postimg.org/image/h4m2x5hfv/No answer still. I’m just asking if the errors will be corrected or not. There is no problem if they will not be corrected but I want to know for time management. Thank you. Sorry for the trouble.
Dear Mekhi
Thanks for your sharing. yes, it is a few Front-end bugs in Iphone5s.
We are fixing ASAP
Hi, My site almost get 404 request, My site is https://www.somic-headphones.com/somic/, 404 request is “https://www.somic-headphones.com/somic/pub/static/frontend/Codazon/fastest_outdoor/en_US/css/”(Why it treat the css folder as request url?). Could you please help me solve it.
Dear Kel,
Maybe you are setting wrong permision.
Which your ticket id , We can take a look for your issues
I have submit a ticket. I think it is not setting wrong permission,because of ”/pub/static/frontend/Codazon/fastest_outdoor/en_US/css/” is a folder.
Please answer ticket 820 it’s a collection of non-answered tickets. it’s been almost 10 days. Also the logo and favicon are not shown on mobile.
Sorry Sasuri
Maybe you are missing or mistake.
We just received your ticket in 5 hours “Bugs in RTL and LOGO and in Mobile responsive theme”
But the tickets inside it 628 and 684 since 5 sep and still no solution. Make me happy again, please
![http://postimg.org/image/vjzeib53f/][img]http://s9.postimg.org/vjzeib53f/IMG_7568.png[/img][/url]](http://postimg.org/image/vjzeib53f/][img]http://s9.postimg.org/vjzeib53f/IMG_7568.png[/img][/url]){kind=link}
![http://postimg.org/image/ekqg31tvv/][img]http://s9.postimg.org/ekqg31tvv/IMG_7569.png[/img][/url]](http://postimg.org/image/ekqg31tvv/][img]http://s9.postimg.org/ekqg31tvv/IMG_7569.png[/img][/url]){kind=link}
![http://postimg.org/image/h3c53qfm3/][img]http://s9.postimg.org/h3c53qfm3/IMG_7570.png[/img][/url]](http://postimg.org/image/h3c53qfm3/][img]http://s9.postimg.org/h3c53qfm3/IMG_7570.png[/img][/url]){kind=link}
![http://postimg.org/image/h4m2x5hfv/][img]http://s9.postimg.org/h4m2x5hfv/IMG_7571.png[/img][/url]](http://postimg.org/image/h4m2x5hfv/][img]http://s9.postimg.org/h4m2x5hfv/IMG_7571.png[/img][/url]){kind=link}