Discussion on KnowHow - A Knowledge Base WordPress Theme

Discussion on KnowHow - A Knowledge Base WordPress Theme

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703 comments found.

Hi Just bought the theme and I’m only getting a partial file download – not a complete zip file – is this an error on your end or with Themeforest do you think ?

Hey there,

Try re-downloading. Once downloaded, unzip the file and upload the theme folder contained within.

Let me know if you have any issues.

Thanks

Hi I just purchased this theme, before purchase I read that you could change the theme colours and presumed this included the background colour etc. I do not want every page to be white I need to be able to brand myself with different colours, is it not possible to change the background colours in this theme?

Hey there,

Apologies for the confusion, but the theme color is referring to the “highlight color”. In the demo for example the theme color is red. This is what can be changed (along with the links) in the theme options panel. If you would like to change the background color you would need to edit the style.css

Thanks

Hello Sir,

I don’t want people to comment on Articles. Is there any plugin, that will stop the Commenting Section.

Hey there,

You’re probably looking for this: http://wordpress.org/extend/plugins/disable-comments/

Thanks

Cool, thanks. Yes the zip inside zip works :)

Hey Chris,

Thanks for great work.

I just bought the theme and when I try to Install it on WordPress 3.4.1 the screen logs says Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Please help.

Hey there,

You need to unzip the file you downloaded from ThemeForest. Inside is the documentation and the theme zip to upload.

Let me know how you get on. :)

Thanks

Thanks Chris!

Any plans to add “Show Author in Post” in future releases?

Also, any way to hide the “you can use these tags” under the comment box?

Hey there,

I don’t think an “About the Author” section is appropriate for a knowledge base. However if you need one, there are plenty of plugins on wordpress.org that would add this functionality. :)

Thanks

Hey Chris!

Amazing work.

Wondering if you could save me some digging and advise how to change the Main font color (ie Post titles, categories, FAQ titles etc)

I assume its just a couple simple code change as the entire site is using a standard grey color.

Also would love to match the box around the search bar to match my custom color that i choose for the titles.

Can you assist in making that happen?

Thanks,

MRMATTYMO

Hey there,

You’ll need to either edit the CSS directly in style.css or override the default values by placing your CSS in the “Custom CSS ” box in the theme options panel.

Use FireBug (https://getfirebug.com/) to find the CSS selectors for the areas you’re wanting to modify.

That should get you on your way :)

Thanks

Hello Sir,

I got one more issue: The related articles on the posts puts the title 2 times. So if the Post is called “Pubic Relations”, the the related item title is “Pubic RelationsPubic Relations”

Please tell me how to remove this error..?

Hey there,

I’ve got an update coming out very soon that will fix this. :)

Thanks

Hello Sir,

How do I change the order of articles listed on the Home Page (below a specific category)

Hey there,

I’m also working on something for the next version for this. Stay tuned to @swishthemes for news.

Thanks

This theme really looks great. Just a questions before i buy:

Is it possible only for registered users to see the answers for the questions, keeping the home page same as in the live preview? I mean when the users click on the question on the home page it should ask for a log in. Even during the search answers should not be shown unless the user is logged in.

Hey there,

It would be possible to do. You’d need to make some edits to the theme templates. I would recommend hiring a freelancer to help you if you’re not familar with code.

Thanks

Thanks for the feedback. I got one more issue that I’m facing, the related articles on the posts puts the title 2 times. So if the Post is called “hello world”, the the related item title is “hello world hello world”

I tested this on a completely clean install. I also noticed it on your demo install.

Hey there,

I’ve got an update coming out very soon that will fix this. :)

Thanks

Chris…Awesome Work! The responsive framework and your constant support is what sold me on buying this theme.

A couple of questions: I tried turning the icons for the categories from black to our company’s color of blue but for some reason it isn’t showing up. I actually opened up the png in photoshop, changed the color, saved in the same “images” folder. Any suggestions on why it won’t work this way.

We need a privacy login is there one that you would suggest and will it be responsive?

Also my subcategories do not display under the catergories on the front page they display as a category which i thought was weird.

Anywho thanks for creating an awesome theme…wish you the best on selling this one man!

-Dawn

Hey Dawn,

1. How weird, make sure that the images you’ve changed are changed on the actual server too. If you’re still having issues, feel free to email me via my profile with your details so I can take a look for you.

2. I’m not sure what you mean my “privacy login”. I’ve not heard of it before?

3. I’m working on the sub category issue at the moment. It’s a bit difficult to get working nicely, but I’ll have a solution in an update soon (with a few other goodies too)

Thanks :)

I’ll be modifying the images this weekend and will let you know if I have any trouble.

As for the privacy login, I meant that this is just for our companies eyes and those that we choose to see content….so I would want a login in order for someone to see the site….make sense?

Hey there,

For the privacy login, just Google “htaccess password site”. This is what you need to setup up. If you use cPanel, you should be able to set on up in there too. Otherwise ask your host, I’m sure they can hook you up.

Thanks

  • USER ERROR – Disregard*

Firstly, awesome theme! Can you provide any assistance getting my alignment right for buddypress?

Seems the responsive aspect is clashing for me.

Hey there,

This theme doesn’t support BuddyPress by default so there’s not a lot I can do to help you unfortunately.

Thanks

Hello Sir,

[1] I am creating a wiki where on the Home Page, I want to display only the main categories. I don’t want to show Sub-Categories on the Home Page. How should I do it…?

[2] On http://themes.swishthemes.com/knowhow/can-i-change-my-username, How did you write the word “Note” in the Success Message?

Hey there,

1. By default, sub categories don’t show on the homepage, only top level categories.

2. Use the alert shortcode like this:

[alert style="danger" title="Note"]Etiam convallis, sem molestie bibendum dictum, ipsum diam scelerisque arcu, ac adipiscing elit tellus quis arcu.[/alert]

Thanks

Never mind, I found it, just in case anyone runs into this, I added “php” after <? in line 53 in scripts.php that seems maybe forgotten?

Nice theme by the way!

Hey there,

Really sorry about that, another customer confirmed this with me yesterday. It only causes problems on some servers. I’m getting a fix out this weekend to sort it. :)

Thanks

Hi,I just bought and installed the theme, but I run into some problems. Although the default theme and another one I have tried work great I get an error like “Parse error: syntax error, unexpected end of file in scripts.php on line 70” which is something to do with short tags, <?php ?> instead of <? ?>. after changing this, I get a header like ’; echo ’<![endif]->’; } add_action(‘wp_head’, ‘add_ie_html5_shim’); /-----------------/ /* add ie 6-8 conditional selectivizr to header /-----------------/ function add_ie_selectivizr () { echo ’’; } add_action(‘wp_head’, ‘add_ie_selectivizr’); /-----------------/ /* Add Live search /----------------—/ function add_live_search () { ?>

and it does not show like it should. Any ideas? thanks.

I am looking at purchasing this theme. I am curious if you are able to modify the search function for me to use my customized google search.

Hey there,

I’m sure it’s possible, but it would take some work. The live search is only designed to work with WordPress. A good freelancer would probably be able to do it.

Thanks

“Themeforest files included” doesnt specifically say “demo xml data” or something that will let me import the demo data you have into my installation.

Any objection to including it upon purchase? I’d assume that it wouldn’t be an issue as the demo data doesn’t look to be anything proprietary or subject to fees/restrictions…but there could be. The demo data would help me understand all functionality and implementations that much faster…

Thanks!

Hey there,

Shoot me an email via my profile and I’d be more than happy to send over the demo content XML . :)

Thanks

Does this theme provide any support on importing data from (for example) getsatisfaction.com ?

Hey there,

It doesn’t. If you need to import data into WordPress check out: http://codex.wordpress.org/Importing_Content

Thanks

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