570 comments found.
Hi again,
I just figured out, that it is not the alignment but the float of the search field. Here is the link: http://www.patron.ag/support-center
What can I do?
Best Patrick
Hi, all css is located in assets/css/app.css Use Chrome or Firefox to locate the styles you need to edit. Regards, Ivan
Thank you Ivan. I tried to correct this, but it did not work. I looked at your demo template and there it is aligned correctly. Can you send me the .css of the demo-template or check both versions?
The demo and the download package are the same files. Your is causing this issue, edit your logo so it is 70px in height. Regards, Ivan
Thank you, Ivan!!
Hi,
really like your theme – just what I was looking for.
I have a question: How can align the header and header tagline to “left”? The style.css is practically empty.
Thanks for your help, appreciated.
Best, Patrick
hi, can you have thumbnails show on post categories?
thanks, is there a way to set the thumbnails from the category view to be small thumbnails to the left of the post as opposed to full sized images?
You would have to modify all the loop files in templates folder.
I couldnt find also the term: “Continue” in the .po
You are right, few terms were missed out, apologies. I will review the theme and update this week, thank you.
Hi, there are terms I couldnt find to translate:
- View all results - View all 1 articles - Last Updated
Thanks
Hello GuerillaThemes, I want to buy this theme today….but can you please add bbPress integration and support for this theme and make the forums and topics display really nice when we are using bbPress and release this in a new update.
I would be very grateful and it will help your themes sales with another great feature every support theme needs, Thanks, I will await your reply.
Hi, thank you for your interest. The theme supports bbPress by default. I havent done any custom styling for the plugin as it integrates fairly well. I will consider creating a custom page template to style bbPress depending on demand but no promises at the moment. Regards, Ivan
Thanks for the fast response to my question, thumbs up.
That is great it supports bbpress by default, I will test it out as I have just purchased the theme 
I will message you if I have any more queries, Cheers
Thank you for your purchase and please let me should you have any issues with bbpress.
Hi,
I want to make a knowledge base site and I like your theme the most. However, I have some specific requirements:
- I want to have multiple sections in the KB (Installation, Usage, Advanced Usage, etc.) and every page will be part of one section. I want to display left sidebar menu with all the pages that are in the section. The pages will have parent pages (like 1., 1.1., 1.1.1, etc.) and I want the child pages to have indentation. Is this possible?
- I want to have image gallery on some of the pages and the images should be clickable. After the click the image should open in lightbox (e.g. FancyBox or similar). Does the theme support this?
- I want to include the bbPress 2 forum. Is this compatible with the theme?
Yes the theme supports bbPress plugin
Hi GuerillaThemes
I have just purchased your theme, I am building a knowledge base site.
I am the 100th person to buy your theme!
Do I get a prize? 
Keep up the great work.
P.S I am an advanced user of Joomla but never used Wordpress before but I wanted your theme so much that I have no choice but to start to learn how to use WP. I wish you had developed this for Joomla 
Thank you very much, much appreciated.
Easiest way to fix footer to bottom of the screen irrelevant of content height?
There are few css hack you can find on the internet to achieve this (not always 100%) or the jQuery approach, both will require customizing the code and testing. The simplest way would be to add some content to the page or sidebar.
Hi. Look perfect for our need. We do have a wordpress website with our own design. need something like this for our support page. Can it be installed on same site and show up on our help/support page or its stand alone theme?
Hi, it is a theme so it requires either multisite enabled or stand alone wordpress install. You can implement it either as subdomain or subfolder for your existing domain.
both of those themes are really nice,
I prefer more this one than another one at Mojo:
This one have better look, for example when You clicks on the “Knowledge Base” the first thing I noticed that is better in this theme is the “buttons” on the left side, colorized according to the Theme color, and there is 3 colones of the Categories while the one at Mojo have only 2 colones, so I prefer these things in this Theme..
However I would like to add a background picture on the HOME page right behind the “search field”, because it can be to much of the same color over all HOME page, so I think that Developer should add an option so we can change background on the HOME page, and of course keep this options for those who prefer to use the same color over all at the HOME page..
keep them updated, I would pay much more for them ! they are just Media-Wiki killer 
Thank You for these nice themes !!
Thank you Amel, i will give a thought… maybe as an additional page template.
Hi again, You`re very welcome !
please if You could do it I would be very glad !! Anyway let me know either via comments here or send an email to me..
Thank You for very quick responses and great support !
BTW: You could make additional “home” page as an additional “template” as well and let us add the background behind the search field …
Any chance you can list which options this one has over the KnowledgeDesk one at Mojo? Personally I prefer the visual appearance of the other ‘KnowledgeDesk’ one (fonts, no box around ‘knowledge base’, ‘faq’, ‘contact’, etc.), and what like to know what I would be losing if I purchased that one.
Also, I find the live search to be very slow compared to other themes (the KnowHow theme as an example) – are there plans to improve the search speed? Thank you!
Hi, i checked the speed and i havent seen any difference, the live search that i used i one of the best out there. For the theme design and options please see theme descriptions, thank you.
Hello,
I did some research and I just run across the “almost” same theme on this web site: http://www.mojo-themes.com/item/knowledgedesk-responsive-wiki-knowledge-base-wordpress-theme/?r=themeshaker
so which one is the original ?
which one is the newer ?
is it the same developer behind them or ?
Can a developer please answer me these questions as I am planing to purchase this theme…
Thanks
Hi I am a developer of both themes, they are both original…both getting supported and updated. These themes have front end and admin differences, this one on TF has also few more options.
Hello again,
thank You for reply, I have purchased both of them, and there is some differences I see it.
Is it possible to do some combinations in my case since I have purchased both of them ?
I will use this one You have on this page, but I would like to change the background picture on the HOME page behind the “search field” as the other Knowledge Theme have, is it possible ?
i sent an email today regarding this, it`s from the same email address as I use on my account here… can You please look at it and let me know ? I also sent a screen shot to show You what I exactly mean..
Thank You
Hi, yes you can do whatever you want with the themes, modify or combine.
Hi again,
ok, great to know, thank You for reply !
How do we disable showing sub-categories from the categories list in the left side bar? I couldn’t find any reference of disabling hierarchal categories in your widgets.php file.
Please suggest.
I used on my demo site default wordpress widget “Custom Menu”. Create new menu under “Menus” and select it in “Custom Menu” widget. This gives you greater flexibility over the categories, hierarchy and order you want to display.
Is it possible for the Knowledge Base Topics in the side menu to expand/close with their articles based on if the user is viewing article in that topic?
For FAQ.. can we create multiple faq pages based on different topics?
Can The FAQ pages be put under the Knowledge Base Topics, similar to Articles?
Thank you, Anna
Hi Anna
Expand/close sidebar menu is not a theme functionality but you may be able to find a plugin to achieve this.
You cant have multiple faq pages displaying different categories but you can have a single faq page with faqs separated into categories.
Faq pages cant be displayed under Knowledge Base topics.
Thank you
is there a way to disable the “author box” on single post pages so it doesn’t appear? Love this theme having a lot of fun with it…
Thank you. You can disable the author box under Theme Options>>Knowledge Base. Insure you have the latest version 1.1 if not download from FT.
thanks whats the best way to update the theme to 1.1?
Activate some other theme in admin panel, delete version 1.0 and install and activate version 1.1
nice theme – I assume the left column is widget ready?
Thank you, yes the left column is widget ready (widget sidebar can be set to right)
Oh! I’ve seen what to do on question 1, thanks. Also, I’ve solved the post re-order through http://wordpress.org/extend/plugins/post-types-order/.
Thanks a lot. Just one question pending.
Thank very much for your comments, much appreciated. Please email me at support@guerillathemes.com and I will send you updated .po file. You wont have to edit any php. Ivan
Hi. I’ve been getting better on WP over and over again through last years, I’ve installed many many themes and plugins, but yours has been the easiest, so congratulations.
However, I have just 3 questions/problems:
First, the knowledge base is just in blank, no content, so maybe i’m doing something wrong. I realized that if I don’t apply any category to an article, it is shown on knowledge base, but i’d like to use this section as a index (or map) of all the articles, so please let me know what to do.
The second, with -po files, I already generated the .mo files, but no changes are displayed. Also, if I look inside .po, there’s no options like “continue” (there’s a “continued”) for home, for example. Also, I’ve seen .po files is only for front-end, so I’d like to know if you have something for back-end, basically, because I’d like to have someone else updating the articles and faq’s. But don’t worry, if there’s no way to translate the theme through .po files, i’ll do it directly on php, ok?
Finally, what I see is that everything is automatically sorted, so is there a way to specify category order or even article order? Basically because I’d like to have “Basic concepts” and “After rendering”, for example, so I prefer to have non-alphabetical order. I think I can do something to respect through a plugin, but please let me know if you considered this option and if you have a solution already.
Thanks a lot, I’m really excited to publish my support site already. Thanks a lot, great theme!