570 comments found.
Does it have ticket system?
No it doesn’t, this is purely knowledge base and faq theme, thank you.
Great job! Although I have a couple of suggestions 
1. Translation file? I’m unable to edit text on search-buttons, input-fields etc.
2. Every post shoud be able to have rating or just a simple “Was this info useful?” A button for ‘yes’ or ‘no’ and maybe a text-area below so customers can help keeping the info up to date.
Thank you, much appreciates. Please email me at support@guerillathemes.com and I will send you updated .po file. I was considering the article voting feature but decided this might be better left to a third party plugin (there are quite a few on wordpress.org) as there are number of ways to do this… ie rating vs like & dislike, public vs login only voting? I am happy to add a feature if there is enough requests.
Thanks! Sent you an email. Is it correct to rename the language file to to knowledgepress-nb_NO.po and place it in wp-content/languages/themes/? wp-config have nb_NO set as default language, but there’s no magic.
Emailed you the file and instructions, thank you.
Late follow-up, but haven’t seen your email. Please resend
Hi, you can also download an updated theme version from thrmr forest. ivan
Is there any way that you can include the PSD in the zip file?
The theme doesnt come with a PSD file as I havent used photoshop for design work (well except the logo), than you.
Never mind on the post above. That was intended for another theme on TF. Don’t know how I got it on yours. Yours scrolls fine on the tablet. Both ways.
Any reason why the site doesn’t scroll on tablet when looked at Horizontally (landscape), but scrolls fine vertically (portrait). I even scrolled to bottom with the tablet was vertical, then switched to horizontal and it shot back up to the top, and wouldn’t scroll. Nor would the top links work either (in landscape layout).
Does it only work in the tablet in “portrait” style, or is “landscape” supposed to work as well?
Hi! Is this theme WPML ready?
I have not tested the theme with WPML plugin. I used the WordPress API functions when building the theme so WPML should work fine as there is no other requirement by the plugin.
I keep seeing this error message at the top of the homepage when going to the root folder
Deprecated: Assigning the return value of new by reference is deprecated in /home/content/01/9891701/html/wp-content/themes/knowledgepress/lib/live-search/DavesWordPressLiveSearchResults.php on line 215
How do I make this go away? What is this?
Please email me the site link at support@guerillathemes.com, do you have debugging enabled?
Hi there. We are about to begin work on a knowledgebase site and although your template is set up as a helpdesk type site, I think it could be ideal in layout for what we want. Problem is that we have a current design for header/footer and also 5 “categories” in the knowledgebase that I would like to color code. Is this possible with your template (please excuse my ignorance I am not a coder… I will be passing it on to a coder to work on). Also, is it possible to alter the landing page with new background images etc.
I guess my basic question is… do we have free reign to cut this up and adjust it to our style and functionality?
Cheers Rowan
Hi Rowan, of course you chop it up and create what you need. The features you need can certainly be done by your developer (the are not standard theme features), thank you.
Looks VERY VERY Nice, will be buying soon. I wanted to let you know something though, i think someone stole your coding if they didn’t buy the premium user license. I was browsing code canyon for ticket support and i saw this: http://codecanyon.net/item/help-desk-script/3760078?WT.ac=category_thumb&WT.seg_1=category_thumb&WT.z_author=MarianUta it looks like an exact copy of yours, might wanna talk to envato…....
Thank you for comments, and the tip, will talk to envato.
yeah no problem, i know the amount of time you spent doing this, and you deserve to be payed for your work
Great work!
Thank you very much.
Hello. nice design and wordpress theme.
would had purchased the htmt template… will you make it available on the marketplace?
thanks and all the best with sales…
Thank you, much appreciated. I wasnt planing on doing html template but I have had few requests for it in the last few days so i might consider doing it, I let you know if that happens.
I bought your theme on Mojo and completely hated your support – You have never replied to my request. Nice theme but HORRIBLE support!
I aim to answer all support queries withing a day, please post your query to Mojo item support, thank you.
I have sent my messages directly to the email you have provided and never got any reply back… I did this twice. I have figure it out myself but was really disappointed by the difference in the quality of your work compared to the after purchase support.
I found your query which you posted yesterday (sunday)! Because I didnt respond on the same day on Sunday you leave me a hate comment, are you for real.
Not at all…. I bought the day Mojo posted your theme on their site… I’m the first transaction ever made and you have never dare to reply to my XML request. It’s not a HATE comment… It’s just a fact… You have enormous talent… I was just extremely frustrated that it didn’t work out of the box as it is with hundreds of other themes I have bought (look at my awards… it’s not the first time I buy something). So don’t take this as a HATE comment…. look in your “email sent’ and recognize you didn’t do a good job there…
Can you remove the admin thing from the bottom of posts it’s looks ugly there and very unprofessional?
Ca you be more specific what do you mean by admin “thing”? Do you mean post meta info? Send me a marked screenshot if you can at: support@guerillathemes.com
I mean the author !
I will review that, thank you.
Maybe I understand something wrong. You bought this template form Mojo Themes and sell it here more expensive. Or you are the creator of the theme and Mojo Theme sell it for less. In my opinion both themes are the same,or ? Please help to clear my confusion because I’m interested in it.
I am the creator of both themes, they are both KB /wiki themes but there are both front end and back end differences between these themes.
Thanks for your quick answer. And congratulations for your good work !
Hi, Any chance on an update to my original query please?
If this is an updated version to the one on mojo themes, then are you going to update the one on there to the same one on here?
Hi Jason, I have emailed you the xml file.
looks the same as the one on mojo where it’s $8.00 cheaper
I found the documentation that comes with this theme to be pretty lacking I hope Ivan considers redoing it to help those that buy the theme use it as he has in the demo here…...
I will include an xlm file with the next update and also i am working on some video tutorials. Let me know if you need help with anything.
thanks its a great theme, I have it figured out and thank you for the fast reply to my e-mail. Can’t wait to see what you come up with next them wise. Have a great 2013
Thank you, same to you.
We want as html template. Please.
I dont have plans to create a html template at the moment as I want to concentrate on developing the theme further, thank you.
Hi – I just bought this theme via mojo themes.
Is this theme exactly the same?
Many thanks
I am the creator of both themes, they are both KB /wiki themes but there are both front end and back end differences between these themes.
Thank you all the warm welcome and your comments, it is much appreciated! I am very excited to be here!
Congratulations my fellow Brit!!
