Hello,

There are several plugins that can enhance this functionality. While we haven’t tested any specific plugin with our theme, here are some popular options you might consider:

- WooCommerce Product Add-Ons

- WooCommerce Custom Fields

- Advanced Custom Fields (ACF)

If possible, please consult the plugin documentation or support forums to verify its suitability for your needs.

Thank you

Hello,

Thanks for reaching out to us. You can change the header layout in Appearance > Customize > Header > Header Layout. Please check this document for more information:

If you need further assistance, please open a ticket on the support site. Our team will be ready to help.

yes I am waiting thank you

Hello,

We’ve tested and found this is the issue with plugin “CookieYes | GDPR Cookie Consent”. Please check your email for more information.

Thank you

Hi, Thanks for your help. Great team

Actually, the issue you’re facing is not related to CSS. Instead, it appears to be a compatibility issue with recent updates of WooCommerce.

To resolve this, we recommend updating your theme. Once you’ve done that, the issue should be fixed.

We updated the theme and the issue fixed. Thank you.

You’re welcome! We’re glad to hear that updating the theme resolved the issue.

If you have any more questions or need further assistance, feel free to ask.

Hello,

Regarding your questions:

- WPBakery Page Builder offers fewer features and consumes fewer resources compared to Elementor, resulting in slightly faster performance.

- For creating a comprehensive website, we recommend using Elementor over WPBakery Page Builder. While we understand your speed concerns, it’s essential to note that page speed depends on various factors beyond the page builder plugin. With proper hosting and caching setup, Elementor can still deliver excellent performance.

Please take a look at this document for more information:

Thank you

Hi, thanks for your answer. Does Konte have the same features in the WPBakery version as in the Elementor version? Personally prefer Wpbakery, less bugs and less clutter and with custom css also the mobile deficits are manageable.

The Konte theme offers the same amount of custom elements/widgets across both the WPBakery Page Builder and Elementor. However, with Elementor, each widget will have more options, especially options for responsive. This is because the limitation in API of WPBakery Page Builder.

Hi,

Thanks for your feedback. You can use a captcha plugin to avoid spams. For example, you can try this plugin:

Hello,

Thanks for your feedback. Maybe it is a problem with installed plugins on your site, or a custom code from the child theme. If you’re using a child theme, please switch to the parent theme and test the issue again. If this is not a problem with the child theme, you can try to deactivate plugins one by one to test if this is a plugin-related issue.

Hello!

Thank you for reaching out. To diagnose the issue, we’ll need to access your WordPress admin area. It’s possible that the problem is related to custom code in your child theme.

Please provide us with temporary admin access, and we’ll investigate further to identify the root cause. Once we have more information, we’ll be able to assist you in resolving this matter.

Hi,

I have sent the credentials via personal chat. Let me know if there is an email address I can email the details to?

We have received your email. We will check and reply to you as soon as possible.

Hello,

Thank you for your feedback. We have received your email. Actually, this is a problem with your child theme. It is not a problem of version 2.3.5. In your child theme, all CSS for WooCommerce has been removed. It causes the issues with WooCommerce’s elements.

To fix the issue, you should remove the file “woocommerce.css” from the child theme. You can add custom CSS to the file “style.css” of the child theme.

Best regards

Hello,

Unfortunately, it is not possible. The content of the hamburger menu is defined in the code of the theme. It is not possible to replace with custom elements.

Hello,

Thank you for your feedback. We noticed you are using the Konte version 2.2.4 which is not fully compatible with the latest version of WooCommerce. Please follow this document to update your theme to the latest version.

Thank you very much. I thought the theme was up to date, the problem was solved with the update.

It’s great to know the problem was solved. Please feel free to contact us if you need further assistance.

Thank you

i did a fresh install; you can see the issue here: https://test.designcise.com/?page_id=18 and here: https://test.designcise.com/?page_id=3393

Thanks for you sharing. Looks like this is a conflict in the CSS of the theme. We will test this issue and release a fix for it soon.

thank you! looking forward to it!

Hello,

Thank you for your feedback. Please open a ticket on the support site at https://uix.ticksy.com/ and provide your website address. Our supporters will be happy to help.

Hello,

To remove the add-to-cart button on the shop page, you can use the default filter of WooCommerce.

You can try this code:

add_filter( 'woocommerce_loop_add_to_cart_link', '__return_empty_string' );

Hello,

Thanks for your question. This theme can work with the latest version of PHP which is 8.3. However, your website may not. Because there are many plugins that don’t support PHP 8.3 yet.Thus we always recommend to test your website with PHP 8.3 before deciding to upgrade your server. For the best compatibility, PHP 8.1 is ideal.

You should also take a look at this document to know if your WordPress version supports PHP 8 fully.

Hello,

Thank you for your feedback. Looks like you are using an old version of the theme. The latest update for the theme already includes the newest, secure version of the Revolution Slider plugin. It is version 6.6.20.

You can follow this document to update bundled plugins:

Hello,

Thanks for your feedback. Looks like you have a cache plugin installed on your website. Please clear full cache and test the problem again.

true, deleted the wp rocket cache, but not the object cache of the server. Now it works – thanks!

Thanks for letting us know! It sounds like the combination of clearing both caches did the trick.

Don’t hesitate to let us know if you have any other questions.

Hello,

Thank you for your feedback. You can use this CSS adjust the text color of that message:

.wc-empty-cart-message .wc-block-components-notice-banner {
    color: inherit;
    background: transparent;
}

.wc-empty-cart-message .wc-block-components-notice-banner .svg-icon {
    display: none;
}

.wc-empty-cart-message .wc-block-components-notice-banner__content {
    color: inherit;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 1rem;
}

.woocommerce-form-login-toggle .wc-block-components-notice-banner__content, 
.woocommerce-form-coupon-toggle .wc-block-components-notice-banner__content {
    color: #2f2f2f;
}

Hello,

Thank you for your interest in our product and your suggestion. We are glad to hear that you like the transparent header with light text. We understand that you would prefer a different color scheme when you hover or scroll.

We are sorry to inform you that we do not have this option available at the moment. However, we appreciate your feedback and we will consider adding it in the future updates. Please stay tuned for more features and improvements.

Thank you for your support and patience.

Hello,

Thanks for reaching out to us. You can change the shop layout in Appearance > Customize > Site Layout to enable the sidebar on the shop page. Once the shop sidebar is enabled, you can add filter widgets to the Shop Sidebar in Appearance > Customize > Widgets.

Please check this document for more details:

Thank you

Thanks – so easy I was looking anywhere but there…

It’s great that we could help. Please feel free to reach out if you need further assistance.