1457 comments found.
Is the latest update available for orders prior to 6 months? I have errors all over my website with this theme and I’d like to update to the latest version.
Hello,
Yes, you can follow this document to update your theme.
https://docs.uix.store/konte/#/update/update-themeThank you
Hi guys, today I udpated the theme and there is an issue with the header. Could you help? I already contacted the bluehost support but they couldnt help- they told me to contact the theme provider to resolve it. Befote update, there was no proble. The site is moiekids.com
Hello,
We noticed additional code was added to your website via a plugin. It seems the custom JS code is invalid and it causes this issue.
You should check custom JS code that is added via the plugin Simple Custom CSS and JS.
Please check this screenshot for more details:
https://prnt.sc/l60Xbd4VFIjUThank you
Oh, you don’t know how I value that you responded so quickly. Could you navigate me how to fix it? Should I deactivate the plugin? Thank you for your time!
It’s likely that the problem is related to a custom JavaScript code snippet you’ve added to your website.
Firstly, please temporarily deactivate the plugin. If the issue resolves, it confirms that the plugin or the custom code is causing the problem.
By reviewing your custom JS code, we noticed a missing the </script> tag. Please review your code and ensure that all HTML tags, including <script> tags, are properly closed. A missing closing tag can cause unexpected behavior.
Hello guys,
When are you going to support CURCY – WooCommerce Multi Currency – Currency Switcher
i know in Motta theme you support 2 plugins, but CURCY works with wp-rocket without any issue, and the cache will be always good while using this plugin. I think it is not so much work to include the code of this plugin so we can display it in the topbar and big menu. Thanks!
Hello,
Thank you for your sharing. We will test this theme with the CURCY plugin and try to support it in the coming updates.
When are you going to update WooCommerces templates? I get a warning that the templates are obsolete. I have to use version 8 of WooCommerce so that it doesn’t appear, and it doesn’t work correctly anymore.
Hello,
Thank you for your feedback. We want to assure you that your current theme is fully compatible with WooCommerce 9.2 and will continue to function as expected.
While the WooCommerce update recommends updating your theme’s template files, our team is actively working on a new version of the theme that incorporates these updates. This new version will be available soon.
In the meantime, there’s no need to take any action regarding the template file update message.
If you want to downgrade to an older version, you can download WooComemrce 9.1.4.
Thank you for your understanding and patience.
As I’m unable to send you feedback. Will share here: Konte theme conflicts with Elementor Pro in two cases: 1. Side Panel Cart – doesn’t work on click; 2. Product is added to cart appears when you save/update page via Elementor Editor;
Hello,
Thank you for your feedback. Could you please share with us your website address. Our developer will help you check the issues.
Tried to use animated svg files for pre-loader , does not support it and does not work.. any suggestions?
Hello,
Thanks for your feedback. Perhaps there is a conflict in the code of animated SVG. Please open a ticket on the support site and share your website address. Our developer will help you check it.
https://uix.ticksy.com/Thank you
I am having trouble translating the ‘Added to Cart Notification’ content using the WPML plugin. Can you help? I have localized the theme, but there is no option to translate the string.
Hello,
To translate English texts from theme settings, you can follow this document of WPML:
https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#translate-admin-and-settings-stringsYou can check this document for more details:
https://docs.uix.store/konte/#/translate/multilingual?id=translating-texts-from-theme-optionsThank yoiu
Hello. Konte addon Update does’t work. Thank you
Hello,
Thank you for your feedback. Please try to delete the plugin and then go to Appearance > Install Plugins to install it again.
Is it possible to remove the My account, and wishlist from the header side part of the konte theme? (https://kitchen-avenue.com/)
Hello,
Yes, it is possible. You can use the header builder to design your header and add/remove components in the header.
Please open a ticket on the support site. Our team will help you if you need further assistance.
https://uix.ticksy.com/Thank you
Hello,
Thank you for your feedback. It looks like you are trying to edit the page template Flex Posts with Elementor. Unfortunately, it is not possible. Instead, you can use the library of the theme.
Please open a ticket on the support site, our team will help you.
https://uix.ticksy.com/Thank you
Similar to this elementor widget, I am looking for one with next options:
- to show a single product anywhere, and to have the ablity to show or hide different informations.
- to have an option to choose from 3 different paths for the button: Add to cart, Go to product page, Custom link.
- when you have a variable product, to have the option to show only 2 of 5 attributes, for example, and when I click on the button to go to product page, these 2 to be autoselected
If you have something similar in plan already, or you like the idea and want to implement it, please let me know.
Thanks, Eusebiu
Hello,
Thank you for your question. Unfortunately, our theme doesn’t have a feature for showing the single product anywhere. The WooCommerce plugin itself has a shortcode to display the single product information. However, it doesn’t allow to hide inside elements and information.
Hi! Pre-sale question here: Is there a reliable way to add image hotspots to this theme?
Hello,
Thanks for your question. By default, this theme doesn’t offer any built-in feature to add image hotspots. However, you can use the plugin Revolution Slider that is bundled in this theme to create a hero image with hotspots.
Additionally, you can install additional plugins for this feature.
Thank you
Hi there I have been using your theme for quite a while now, but the last 2 years have only been fixes and updates for wordpress or woocommerce. Is there ever gonna be a V 3.0 with new features, e.g. better mobile navigation etc.?
Hello,
Thanks for being a long-time user of Konte! At the moment, we’re currently focused on maintaining compatibility and stability with the latest WordPress and WooCommerce versions. These updates ensure your site runs smoothly and securely.
We do value your suggestions for new features, including improved mobile navigation. We’ll definitely take this into account for future updates.
Thank you for your understanding and continued support!
Hi! I would like to make the top bar sticky so that it stays fixed when scrolling. How can I achieve this? Thanks.
Hello,
Unfortunately, it is not possible. The theme just support sticky header for the main header section.
Hello, I would like to display a page title different than the page title set up in the backend of the page (do we have a possibility to have another field for the shown Title like for the subtitle ?)
Hello,
Unfortunately, this theme doesn’t have addition option to change the displayed title on the front-end. If you want to have a different page URL than the title, you can change the URL in the page permalink setting. WordPress doesn’t mandate the page title and the URL to be the same.
Please open a ticket on the support site if you need further assistance. Our team will be ready to help.
https://uix.ticksy.com/Thank you
Hello,
Thank you for your purchases! With the new Container of Elementor, you need to select the page width as “Full width” for your page.
Please check this screenshot for more details:
https://prnt.sc/AlRW5kMV1HSbPlease feel free to reach out to our support team via the following site if you need further assistance. Our team will be ready to help whenever you need us.
https://uix.ticksy.com/Thank you
I use Konte on my website. When I reach to a single product page, additionnals informations’ popup automatically open…
How can we manage to stop this bug? Thanks a lot! Best regards,
Hello,
Thank you for reaching out to us. Looks like you are using an old version of the theme. Please follow this document to update your theme and bundled plugins.
https://docs.uix.store/konte/#/update/update-themeHello. Do you have a timeline to support images and videos in konte? Is there any compatible plugin at the moment? Thank you
Hello,
Do you mean supporting videos in the product gallery? Unfortunately, we don’t has the ETA for this feature yet. At the moment, you can try some free plugins for product videos.
Thank you
Look good 
Thank you
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