11491 comments found.
there is no multi language and the total translation of the template is very difficult! https://www.maddspace.com.sg/
Hope you’re doing well and thanks for reaching out.
In relation to your query here, it seems as though you are not using our theme, as we only support users who have purchased our themes. We do recommend that you may reach out to that themes support team to get effective assistance.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Guys,
Can the Colour of the rating stars in the header of a listing page change from white to Gold etc?
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, you could achieve this with a few CSS code lines as shown below:
span.listing-star.listing-star--full {
color: gold;
}
span.listing-star.listing-star--half {
color: gold;
}
You can then substitute the color “Gold” with your preferred choice of color.
I hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Bryan,
Much respect, thank you.
Howard
Can i remove the style.css file from the Child Theme Folder and just put everything in the Additional CSS in the Customizer or it doesn’t really matter?
Hope you’re doing well and thanks for reaching out.
In relation to your query here, you can add any additional CSS code via WP Admin > Appearance > Customize > Additional CSS. Alternatively you can add it under the style.css file of your child theme.
I hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello I have a pre-purchase question: My friend wants me to build him a website for his construction business and he wants to use your theme. Since I am technically doing a website design service / customization is that something that I would not be able to cover under the regular license?
In other words if I want to create a website for somebody and use this theme do I need to have a regular or an extended license? The license would be used only once and on that website (it would not be sold and used on multiple websites or something like that).
Also with the regular license can I remove the copyright and replace it? Thanks
Hope you’re doing well and thanks for reaching out.
With respect to your query here, as for this case a regular license would would for you to have both the theme and the support service. However, we do not offer support for any custom work for the theme. Moreover, you can get some custom work for the theme done through our Xtendify services here.
I hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi Guys – do you offer custom development work on your theme? And if so – how does one get a quote?
Kind regards, Robert Nienaber
Hope you’re doing well and thanks for reaching out.
With respect to your query here, there is indeed a custom development option for our theme. You can do so by getting in touch with us
about it here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you for the info Brian! I will be intouch!
Hey there,
Much welcome!
Kind Regards,
Brian from Astoundify
Support
Hey Guys,
Not sure what is happening or if i have to start al over again, something isn’t right with displaying addresses on frontend and additional address data i added to admin via PHP Hooks in functions.php file.
So i updated and address for a listing i had on there for years plus edited a few sections and now the address not showing on frontend via listing card or listing page 
Howard
Hope you’re doing fine and thanks for reaching out again.
With respect to your query here, please avoid making custom work to the theme files a we do not have support for any custom work. This issue does not replicate from our end.
Could you please try reaching out via our our support team here:
Create a New Ticket
Please ensure you state the error that you are facing. That way, one of our support agent can offer you guidance on this matter 
.
We also do suggest shifting this conversation from Themeforest to our support channel as we only handle pre-sale issues here.
I hope this information helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Only option i have is through the payment plugin to send a support ticket and there is custom documentation on listify website and it’s that i used.
With respect to your query here, you can open a ticket via your Astoundify account so long as you have your support subscription active.
We do recommend shifting this conversation from Themeforest to our support channel as we only handle pre-sale issues here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,
your support ticket system doesn’t work. I wrote a ticket twice but it doesn’t show in the dashboard.
I am unable to install the demo content (rentals) it get’s stuck at “terms”. I downloaded and installed all plugins. Hope you guys can help/install the demo content.
Thanks for reaching out and hope you are doing fine.
In relation to your query here, we suggest getting in touch with our support team
via our contact form here.
Please ensure you state the error that you are facing.
That way, one of our support agent can offer you guidance on this matter
We are looking forward to helping you over on our help desk.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Guys,
So i also noticed that to auto locate users on their visit to the website, it shows a location not so close to me, i guess it shows like City but when you click the locate me button it chooses your street address, is it because of the Extended Location Plugin? I haven’t been updated since 3.0.0
Howard
Hope you’re doing well and thanks for reaching out again.
In relation to your query here, yes the plugin does use the location of the user to display the listings close to him or her. If you wish to integrate this Auto Locate feature you will need the Extended Location plugin. An update is worked on and will be released soon.
I hope this clears things up. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
I have the Extended Location Plugin that i bought years ago and it was stucked on 3.0.0, i’m hesitant paying $30 for plugin again and it doesn’t work up to standards, there is no guarantees it will work.
Howard
Hope you’re doing well and thanks for reaching out again.
With respect to your query here, there has been a few suggestions of features in the extended location plugin. More so, we are also working to fix the various bugs within the plugin. I would suggest sending us your suggestions so that they may reflect in the next update of the plugin.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
Not sure of the features etc, it just needs to be accurate especially for persons outside the United States, should have all the latest maps updates etc.
I just turn on auto locate and went to my website frontend on 3 different browsers and it shows me a different parish in my country, just a few days ago it also showed a different parish in 3 different browsers.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we are not facing the issue from our end.
Could you please try reaching out via our our support team here:
Create a New Ticket
Please ensure you state the error that you are facing. That way, one of our support agent can offer you guidance on this matter .
We do recommend shifting this conversation from Themeforest to our support channel as we only handle pre-sale issues here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Maybe because you guys have the latest plugin, remember i’m stuck on 3.0.0 of Extended Location plugin.
With respect to your query here, you would need to update the plugin to version 3.5.1 and let us know how it goes. Please note, to effectively assist you with your inquiry, we suggest getting in touch with our support team here:
Create a New Ticket
We do recommend shifting this conversation from Themeforest to our support channel as we only handle pre-sale issues here.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Guys,
Going through the Listing Payments Plugin, not sure if I’m doing something wrong or the plugin needs to be updated, but i will try to test fully and send in a support ticket, but biggest issue is if someone has a package to post unlimited listings, why going back to Submit a Listing it is showing the lower tier packages instead of just take you straight into the page.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, by default the plugin will display all packages you have created to the user in the frontend of your site before submitting a listing. The user needs to be assigned a package first.
Hope this clears things up. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
Something is wrong though, maybe on my end or something is off. So i have 3 packages, free and 2 paid, last paid is an unlimited listings. If someone choses unlimited posting of listings, if they submit one listing and then goes back to submit another it shows them the 2 lower tiers listing when it should take them straight into the submit a listing page.
1. How i setup my website up is when a User registers they get a Customer account just for searching, commenting, favourites etc, only if they want to add a listing i assign an Employer account for them.
2. Gallery images don’t work, uploading 2 or more just gives only one in admin section, please check that too.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, in order to effectively assist you with your inquiry, we suggest getting in touch with our support team here:
Create a New Ticket
Please ensure you state the error that you are facing.
That way, one of our support agent can offer you guidance on this matter
We are looking forward to helping you over on our help desk.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi there, I have a pre-sale questions, I have read other comments but it’s not 100% clear:
- Is the use of the plugin “wp job manager field editor” the only way to edit/customize the fields on the listing form?
- With the plugin it’s also possible to edit the frond end results of the custom fields on the individual listing page?
Thanks in advance.
Hope you’re doing well and thanks for reaching out.
With respect to your query here, by default the theme has no custom field widget. Therefore, if you use the WP Job Manager – Field Editor plugin, you can add or customize custom fields within a listing form.
Regarding the front-end search results, you can use the FacetWP plugin to filter search results.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, thank you for this beautiful theme does google map work when the site is installed locally?
I opened a ticket 24 hours ago but I still don’t have an answer Thanks
Hope you’re doing fine and thanks for reaching out.
I can confirm that by now your ticket has been responded to. Please ensure you have set up your API key for Google Maps to work conveniently.
I hope this helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Does this theme comes with a pre made apple app and goole App?
Hope you’re doing fine today and thanks for reaching out.
In relation to your question here, there is no official mobile app that is compatible with Listify, but you can use 3rd-party frameworks like this one that promote creating mobile apps from WordPress themes if you wish.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello Guys,
Updating the Stats Plugin has cause a Fatal Error and WordPress Dashboard is not visible.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, we are sorry that you are facing this issue. Please hang on a while as we push this to our developers to have a look at it. We will let you know once this is resolved.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hope you are still holding on well.
Just to follow up on this, we have recently made a quick update to fix this issue. You can now update the plugin without facing the error.
I hope this helps. Please let us know if you have any further queries.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey Brian,
Was it the plugin that was updated or system/database, i was able to go in recovery mode and deactivated the plugin until you came with a fix, so now i activated the plugin and the error came again, so i went back into recovery mode and deactivated again.
Howard
Hope you’re doing well and thanks for reaching out.
With respect to your query here, there has been a new update for the plugin thus you would need to remove the previous update and install the new updated version of the plugin so that you can not encounter that error.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thanks, all seems to be fine now, much respect.
Howard
It is nice to hear that this was resolved. Feel free to get in touch with our support team here:
Create a New Ticket
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Warning: require_once(/home/ogvlbshl/public_html/wp-content/plugins/wp-job-manager-stats/vendor/astoundify/plugin-updater/astoundify-pluginupdater.php): failed to open stream: No such file or directory in /home/ogvlbshl/public_html/wp-content/plugins/wp-job-manager-stats/wp-job-manager-stats.php on line 104
Fatal error: require_once(): Failed opening required ’/home/ogvlbshl/public_html/wp-content/plugins/wp-job-manager-stats/vendor/astoundify/plugin-updater/astoundify-pluginupdater.php’ (include_path=’.:/opt/cpanel/ea-php73/root/usr/share/pear’) in /home/ogvlbshl/public_html/wp-content/plugins/wp-job-manager-stats/wp-job-manager-stats.php on line 104
Why these errors ?
Hope you’re doing well and thanks for reaching out again.
With respect to your query here, we are sorry that you are facing this issue. Please hang on a while as we push this to our developers to have a look at it. We will let you know once this is resolved.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you for your patience.
Just to follow up on this, we have recently made a quick update to fix this issue. You can now update the plugin without facing the error.
I hope this clears up things. Please let us know if you have any further queries.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, the listing gallery slider widget have autorotate? How active?
Thanks for reaching out and hope you’re enjoying using our theme.
In response to your question here, unfortunately, the gallery slider in this case does not come with autorotate functionallity.
I hope this helps. Please let me know if I may be of any further help.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
J’ai acheté le thème hier, la demo ne fonctionne pas j’ai pourtant suivi à la lettre les recommandations, j’ai laisser un ticket sans réponse, j’ai un besoin urgent d’avoir une réponse très vite, car un impératif avec le cahier des charges de mon client. Merci
Hey there,
Sorry for the issue.
We have addressed your ticket on this matter. Kindly check into it and should you have any question, please let us know.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I have a pre purchase question. I want to create a website where users can buy listing item posted by other users at a price specified from the list author, The payment should be splitted between the website admin and the author. Is it possible with Listify plugin and/or other plugins? Thank you
Hope you’re doing well and thanks for reaching out.
Regarding your question here, you can allow your listing owners to sell WooCommerce products including digital or physical products whereas other users can buy them. However, in order to achieve this you need to install the WP Job Manager – Products plugin which will allow you to link WooCommerce products to your listings. Please see this doc for more insight about this.
In case you want to split the payment you need to enable commissions within your site. As for this case you would need to install the WooCommerce Product Vendor plugin which will have options to manage, calculate, and pay commissions. You can read more about this from this doc.
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi,
Pre-sale question:
1. Can we customize the order link like here? https://sushishop.com/find-us/ 2. Can we add custom fields in Store?
Thanks
Hope you are doing fine today and thanks for reaching out.
In relation to your question here, the Listify theme does not have an order link button as illustrated in your link above. To get this done, it might require further custom work to the theme. As for the custom fields, you can use the WP Job Manager – Field Editor plugin to add fields within your site. With it, you will be able to edit fields and disable them from being shown only when required.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Is it possible to export the listings in mylisting theme over to listify easily?
Thank you for reaching out again and we are here to you.
In relation to your question here, Yes it is possible to export listings and import them to Listify theme easily. If you have an XML or CSV file, you can definitely Import listings into your Listify website using the WP All Import plugin. You can check our doc here on how to achieve this.
I hope this clears up things. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, i am currently looking for themes for a consumer review website. So i am mostly interested in the review part of the listing. Is it possible to use your theme for that, while removing or (making secondary) other business information like map location, open now, orders/deliveries and all the other similar information?
Hope you’re doing fine and thank you for reaching out on this.
Regarding your question here, you can use our theme for reviews. We do have a Reviews plugin that is compatible and used in our demo here.The theme also supports map location and open hours for your specific listing.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, quick question. Is it possible to enable specific listing fields such as contact us button, pictures, videos etc via paid listing option?
Hope you’re doing fine and glad you reached out on this.
Regarding your question here, you can use the WP Job Manager Field Editor plugin whereby you can add or hide fields based on your subscription package. When using the field editor plugin, you can create more fields based on your specification.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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