Hi dtodto,

If you are looking us to deactivate the license from your existing domain then we can do it for you and you do not need to renew the support. Please let us know if we should deactivate it.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Please can you deactivate my install for me asap please.

It is done.

Hi caciah,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you further.

Thanks,

ThemeZaa

Hi jmairs,

There is no option to select specific section builder item. You can please remove not required section builder items manually.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi thermalphysics018,

We have manually deactivated license for you, so you can try to activate in new WP site. Please make sure to deactivate the license before deleting any WP site / domain, so it can allow you to activate license in other WP site.

If you are planning to create staging site then please refer this article – https://litho.themezaa.com/documentation/will-i-be-able-to-set-up-a-staging-site-for-testing-purposes/.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

I appreciate the speedy reply. I understand that your security procedures are necessary. But ive bought the theme. Id rather request a refund than renew support for this kind of issue. For now the problem is solved. Thanks

Hi thermalphysics018,

Thank you and we have already helped you in above type of case without active support.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Sorry, but I don’t quite understand what about updates, is the current version 100% compatible with the latest version of wordpress and all plugins? Why hasn’t an update been released for more than 6 months? Thanks.

Hi MandingaPublicidad,

Yes we have tested current Litho theme with latest WordPress and Elementor and there are no issues found, but we will still test it fully and release theme update in the near future.

Thanks,

ThemeZaa

ok, thank you.

Hello Minnicoffee,

We do not recommend to update WordPress to 6.1 yet. Our team will release theme update after full testing for the compatibility with WordPress and included plugins and you can then update theme, plugins and WordPress.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi ezzeldean,

We have tested Litho theme by adding multiple portfolio posts as well as editing the existing ones and it is working fine. So you can please check by deactivating all extra plugins except theme included and recommended to find the conflict.

For any further queries or issues please renew your item support and then create a support ticket here: https://www.themezaa.com/support/

Thanks,

ThemeZaa

Old domain is ergometrica.local

Hi afirmalx,

We have checked and we can see you have already activated license in https://ergometrica.pt/

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi MartinPetersIT,

1. We regularly update theme for any fixes, changee, addition and WP / plugins compatibility. Our team is already working on theme update.

2. No, we do not have exact timeline element, but you can please check this demo – https://litho.themezaa.com/process-step/

3. Litho come with language files and you can translate it to your desired language using POEdit or Loco translate. Please check this article – https://litho.themezaa.com/documentation/translate-theme-using-loco-translate-pot-wpml/?category=translations

Thanks,

ThemeZaa

Can the process elements also be displayed vertically?

Process steps style 02 is vertical.

Thanks,

ThemeZaa

Hi preston36,

Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access.

Thanks,

ThemeZaa

Hi ijimant,

Our support team working hours are 9:30 AM to 7:00 PM for weekdays Mon – Fri.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi kenzsolimanceo,

Slider Revolution is theme bundled free of cost plugin, so you do not need to activate the license of that plugin and you can please ignore that notice. For more information, please refer this article – https://litho.themezaa.com/documentation/theme-bundled-plugins-license/?category=getting-started

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi hzzms,

Please refer this article – https://litho.themezaa.com/documentation/how-to-deactivate-litho-theme-license-to-use-another-domain/ to deactivate theme license.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi xseptimus,

You can use W3 Total Cache plugin in WordPress to minify CSS and JS files.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hello iedinanep,

Please create a support ticket here: https://www.themezaa.com/support/ with your query and WP admin access, so our support team can check it and guide you as needed. If required you can consult WPML support also.

Thanks,

ThemeZaa

Unfortunately, my support period has expired and I am unable to submit a ticket.

However, I would appreciate it if you could help me on this issue. I’ve translated my entire site and this is the only problem I haven’t found a way to solve yet.

Also, I have already contacted WPML support and am awaiting updates.

I would expect you to do the same.

Thanks!

Hi msritter,

It seems our support team have already received your ticket and they have replied also.

Thanks,

ThemeZaa

Hello PortakalWebGrafik,

Please go to Appearance > Customize > General Theme Options > Portfolio URL Slug > and here you can change portfolio url slug as per your need and then please go to Settings > Permalinks and click Save Changes button to have this new url slug change affected in your overall website.

For any further queries or issues please create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hi iedinanep,

Yes Litho is compatible with WPML – https://wpml.org/?aid=48329&affiliate_key=PLYb93BEMqrd for multi-lingual WordPress website.

For any further queries or issues please renew your item support and then create a support ticket here: http://www.themezaa.com/support/

Thanks,

ThemeZaa

Hello young143,

Please create a support ticket here: http://www.themezaa.com/support/ with your query and WP site admin access, so our support team can check it and guide you as needed.

Thanks,

ThemeZaa

Hi PortakalWebGrafik,

Next promotion may be in Dec or March. Unfortunately there is no discount at the moment.

Thanks,

ThemeZaa