what’s new on the update ?

Very badly customer support !!! really awful

Hello i have open support ticket 2 days ago. I’m still waiting answer ! i did all like on documentation but my theme have some errors with demo data

This is an excellent theme! Please all unexperienced users before commenting its better trying harder… 20 minutes setup and everything nice and smooth! 5 stars from me!

Hi,

I want the big slide and widget on homepage like the one you have on demo.

how can i activate it?

can you send me the manual or steps tot do this?

thanks!

MAJOR issues with the mobile version – going on 3 weeks with no response besides “designer css issue” Please respond to emails.

Hi, Where do I go to change the menu icons? I looked in Appearance>Menus, but I can’t seem to find the controls for icons or to change the menus from dark to light, etc.

thanks!

As of March 19 these are still issues in the January 29th update of the theme! The author just keeps telling me he will fix them, but he doesn’t. I first requested these issues to be fixed THREE MONTHS AGO! He said it would be in the update, it wasn’t. He then asked for my wp admin login, but he never logged in (because I added a login tracker to check) then he asked for my FTP info. which he never used because I checked the FTP logs. It’s been three months sense he said he would help and he hasn’t. Awful! Wish I never bought this theme! Absolute worst theme experience I’ve ever had! Wasted so much time setting it up and it looks like crap because it doesn’t perform like the demo. Just read the comments its person after person complaining that the author just doesn’t respond to issues!

I was nice 3 months ago. Now I’m just a livid customer. Site is not suitable for release!

He then has the audacity to bribe me for 5 stars to get issues fixed. Unbelievable!

1. Here’s a screen shot of the issue I’m having with the parallax divider not centering vertically. You can see the top of the image tiling above the bottom of the image. Rather than centering it vertically so it looks right. I’ve seen other people comment on this issue in your forums. One person mentioned that it corrects its self if you have the gallery as the top row in the sypress builder, this does not fix it for me. Screen Shot: http://cl.ly/image/040n0D3G2112

2. When I select a category above the gallery (other than show all). Nothing shows even though there are images matching tagged with that category.” Your response was “That is not the case please check the item which are rendering on the page. All the items are from production writing none is on recordingmixing.” On the screen shot below please note that this image is tagged with recording/mixing Screenshot: http://cl.ly/image/2r3k2c3C0V0g Also if a gallery category isn’t being used it doesn’t show up on the gallery. Please see this screen shot where it shows that no images are shown when the category is selected. Screenshot: http://cl.ly/image/3h0o46002z28

1. we want the big slide and widget on homepage like the one you have on demo

2. we need to manage the menu items, the system really sucks, we can’t delete the items and confused.

Pls help. Urgent. Spent 2 days really wasting time

We want to give you a good rating, please get this done ASAP

Hi : 1. we can’t add and change the menu items. (where ? in page?) 2. after delete the items, the whole menu had gone. 3. restore the items, the whole menu is still missing.

pls help

Hey is there anyone who can answer my query please tell me is your theme is good with seo please….

Hey hi this is great theme all i want but before buying it please tell me that is it SEO friendly because i search on Google the i read 1 page parallax is not good for seo and for page ranking but i want parallax and specialy your theme, so can you please clarify is there is a problem with seo.

wanting for your reply thanx…..

Hello i want to buy this theme, but i have few question and issue if you can answer them its is really helpful

Actuality i m new in word press so can i modify this theme esaly according to my need..

i want to add icon in header like icon for services or icon for portfolio etc as in homepage so can i do that..

please reply soon thanks

Hi, The adress in the Google map no fonction… The target isn’t a good place… I use the http://universimmedia.pagesperso-orange.fr/geo/loc.htm..

Thanks

How can you request your clients to give you ANY rate when you do not even answer basic questions in over a month?

Please give us an answer. We need it urgently!!

Hello!

Is there a possibility for somebody here to reply my questions? I´ve been trying for a month and have just no answer at all, neither here nor on the forums.

I am doubting on your seriousness…

Hello,

Grateful if you could tell me how to transform the dark translucent menu on home page into a white or transparent colour.

At the same time I would also need to change the font on the floating logo letters on home page, since my logo letter have colour and obviously a specific font.

Thank you so much in advance!

I have a mayor problem with this theme, no button in showbiz work so I cannot edit the theme. Help!

Hi ! I installed the theme and it looks like there is no CSS (no style applied). I imported the demo and everything but still no CSS.

Hi SpyroPress, It’s possible to change the size of fonts in the homepage in the square top… (The word “Magician” on the top) Thank yoyo