101 comments found.
Theme not suitable for release yet and documentation and support are lacking. The forum is the worst I have seen and responses to emails are hit and miss at best.
We are moving our support to zendesk one more day and our agent will be solving all your issues and bugs.
At this stage I have no confidence in the theme or service offered. Please refund for product as requested.
Will you please mail me at shak@spyropress.com
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
New version release
I thought you were going to have an update by Saturday?! This theme is really buggy and my Parallax dividers aren’t centering vertically!
Already updated and answered your questions.
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Will get reply soon in 24 hours.
Hello, Magician is aking me for my purchase code, but I don’t know where I can find it. Could someone help me?
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Bonjour, j’ai du reinstaller Wordpress. Cependant suite à cette installation mon Item Purchase Code ne fonctionne pas.
Hello, I had to reinstall Wordpress. However after this installation my Item Purchase Code does not work.
on it
i don’t understant…
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Is there a video tutorial to help set up the wordpress site? or a step-by-step manual?
Yes, these are included….
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Are you still alive ? we need answers on the support on foum
replied!!
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Is it possible to have my money back? This theme isn’ t worth $40!
Send us an email on support@spyropress.com
We will help you to solve your problem.
Is there an event page in this website?
No…
So I’m hoping someone can help me. I’v spent five hours trying to provide function to this site. The template is outstanding and It’s the theme I intend to use for my website. Unfortunately, I cannot get the pages setup. By that I mean, I can’t figure out how to make any page information appear in the scrolling alignment below the initial startup screen. I have the buttons to the pages set up, but they are dead links and I can’t figure out how to make them responsive. Any advice on tackling these problems would be much appreciated.
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Do you plan on making this theme compatible with woocommerce soon?
Have to ask the designer.
open this on zendesk by sending and email on support@spyropress.com
i bought this theme 2days back and i am 100% happy with the theme its great.. i would like to appreciate the effort you guys are doing.. Also they got very quick support when needed.. i am aslo satisfied with the customer service they gave to me.. Thank you../ Thank you for great theme and thank you for quick support.
Thanks its all our pleasure
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Hello,
It’s the first time I use this wordpress…and I’m a bit lost with the back office. How can I preview and modify the one page website ? I just access many pages, but without all the features (WORK, ABOUT, GALLERY…) Please help me to start to shape my website ! thanks in advance
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Ive been asking in the forums and now here..
How can i change the Background images?? (behind the main menu) theres no option in anywhere i look!
If theres no option yet please refer me to the right file so i can change the URL
Thank you
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I sent you 2 emails already, please respond!
Please read the documentation
http://spyropress.com/document/magicianVideos
https://vimeo.com/album/2697328Thanks
You want to change the slider images
Spyropress > Theme options
https://vimeo.com/album/2697328/video/84779485Thanks
No, i was referring to this—>
I have an issue with my portfolio items on my website: http://www.brainworks.co.il
If you click the first portfolio item (number 12, the purple one) the artworks are expanding. now, if i click the first expanded one, it gives me a 404 error. if i click the second one, it opens it on another page. This happens on almost all the pictures in the portfolio.
how can i avoid this 404 error and make the pictures open on a different page like the second one?
That was asked on the forums a month ago…
Please send the FTP and wp-admin access at technical support here.
http://spyropress.com/support-ticket/Thanks
Can the gallery pop out thumbnails be larger than what they currently are on the demo?
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I have the same problem, that have chiutony.
I’m already set that icons, but i don’t see anything on the main page. Also I created a topic in support forum. THREE DAYS I can’t receive any answer from support.
Guys, where are you???
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Of course the worst theme I have ever bought. Documentation is not comprehensive. Lots of issues (bugs) and no answer on support forum.
Please add us on skype: spyropress.support
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Theme updated with the new updated documentation
The demo doesn’t work. I would like to see your wordpress theme since I have seen it on the html version.
its live
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Hello,
I would like to ask 2 questions before purchasing this wonderful theme.
1. Can you upload videos from vimeo and youtube in the portfolio section/our work section
2. Also can you use woo commerce with this template?
Yes, you can embed video in bucket and use its shortcode to show it on portfolio single page.
Secondly, if you are able to integrate the woocommerce so install plugin simply.
Thanks
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Hi,
I have bought your theme but I can’t get my purchase code to enter in Wordpress or to create a new account on Spyropress Support. Where can I get that code? The link shown in the instruction picture doesn’t appear in my account.
Thanks for your help
Alex
Please add us on skype: spyropress.support
Send us an email on support@spyropress.com and hooked up into our new zendesk ticketing system for quick resolution.
Great visuals; I was curious about a few items before I buy -
-Is easy editing of the ‘Magician’ animation part of the theme editor? -Is it possible to add additional text or a logo to the header/main page? -When is the next update expected, as mentioned above?
It will be by Saturday. We delayed the update because of some changes in our framework.