1068 comments found.
Hello, I ordered this theme few years ago for projet but I never used it. Now , I decided to use it, but I no longer have support, so I am going to ask my question here. If anybody can give me an answer, I will appreciate it.
Can somebody tell me whenever I can find this image and text ? : https://prnt.sc/UlemoGVDS_39
I searched for it everywhere in elemntor , I couldn’t find.
Thanks for your help
Simply click on “edit page,” then scroll down until you reach the “Page Title Bar” section. There, you’ll find an option to upload or remove an image.
https://tinyurl.com/2756snpaThanks
Thank you so much for your help. one last question. How can make the the top right corner look like the rest of the banner?
https://prnt.sc/88qASNHyKZibI want it to be rectangular all the 4 corner
Simply click on “edit page,” then scroll down until you reach the “Page Title Bar” section. There, you’ll find border radius just make all the 4 corner zero.
Thanks
Hello,
Sorry, I have another question. Is there a way to add attribute filter dropdowns in the search page? e.g. for attributes of the file/article/etc.. ?
Thanks
The attribute filter hasn’t been added to the search drop-down yet.
Hello,
Is there any other Forum plugin this theme supports? bbpress hasnt been updated in 2 years and is very buggy.
Thanks
Currently, the manual theme supports bbPress and BuddyPress.
I am not able to edit the page in Elementor. It is showing an error “Sorry, the content area was not found in your page.
You must call ‘the_content’ fucntion in the current template, in order for elementor to work on this page.” Also some where I am not getting the edit the page with elementor in Admin dashboard page section.
The process must be super easy to edit for all post types. Could you please quickly submit a ticket to our private support desk at https://smartwpthemes.com/submit-a-ticket/, including your site access details? This way, our technical team will check the issue immediately. Additionally, for manual guides, you can check out our documentation at https://smartwpthemes.com/doc/manual/
Thanks
Found the private ticket.
In protected document, when user enters a wrong password, the redirects to the wordpress’s default login page. I want the user the to stay on the theme’s login page which is beautiful. Please provide the solution, how to restrict users entering the wrong password for protected documents, seeing the wordpress login page?
Currently, the manual theme lacks the capability to retain users on the same page in case of a login failure. To achieve this functionality, custom enhancements need to be implemented at the code level.
For assistance at the code level, you can submit a ticket using the following URL: https://smartwpthemes.com/submit-a-ticket/
Thanks
Raising a ticket needs account creation on the website. Mistakenly I have entered the wrong email ID (a typo) with purchase code. Now I am unable to do the forgot password (as email is wrong). Also, I am unable to create a new account with the same purchase code.
I have sent an email with the above information to wpsmartthemes. I am still waiting for response. Please help.
Also, let me know what is the timeline for code level assistance.
Please click the link https://smartwpthemes.com/contact-us/ and send us your username, license key, and CORRECT email address. Our team will edit the email for you.
Make sure to select ‘other’ as the subject when you send the message.
For help with code-related issues, please visit the following link: https://smartwpthemes.com/customization/
Thanks
After updating theme 7.5.2, my homepage has changed at all.. i did understand the message that i need to set all again in theme options.. but i’m no idea witch setting was before to update! i was using the theme “Manual – original” style before to update
and how can i do that shortcut works properly: [manual_theme_home_help_blocks title=”xxx”]
If you’re utilizing the ‘Manual – original’ setting, it’s necessary to adjust the default landing page configuration. To do so, navigate to ‘Theme options > Page Template “Home Page Settings’
Additionally, ensure to update the page title bar and footer section of the theme accordingly.
Please be aware that in version 7.5, the shortcode [manual_theme_home_help_blocks] and other shortcodes associated with the theme’s default landing page designs have been removed.
Thanks
how can I customize the tree view widget for the knowledgebase so that it shows all the subfolders? right now it only shows up to 2 subfolder nested, the others are not shown
The tree view is designed to show only two levels for the knowledgeable; it requires code changes for customization to fit your need.
Thanks
and in what part of the code can I make the changes?
im still stuck with it, can you tell me what part of the code renders the tree view, so I can change it?
If you’re using Elementor, go to the ‘template.php’ file in the ‘manual/framework/elementor/kb-tree-view’ folder and make your changes there.
If you’re using WPBakery, make your edits in the ‘shortcodes.php’ file within the ‘manual/framework/vc-include’ folder, using the ‘manual__knowledgebase_tree_menu’ function.
Thanks
After updating theme 7.5.2, my homepage search bar disappeared, and the menu’s css style disappeared.
I’ve reset it and solved it
Thank you for the update
Forum Setup??? There is no such item… https://smartwpthemes.com/documentation/miscellaneous/forum-setup/
The forum setup requires the bbPress plugin to be installed and active (https://wordpress.org/plugins/bbpress/). Once bbPress is active, all the necessary settings will become active in the ‘Theme Options’ section.
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I am suddenly stuck, as I do not get the concept, how the role management works: I assumed, that some role attachement like author can create new content from the frontend and now i do not see a way. all role users have to work within the backend?
All users and roles are managed using the default ‘Users’ section in WordPress. Once users are created and assigned roles, you can proceed to sections such as knowledge base/documents/FAQs to control content visibility for specific users based on their roles when they log in to your site.
The current version lacks the feature to create content using the frontend. To address this, you can utilize any free WordPress plugins available in the WordPress plugin section.
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Overall nice, but the whole Theme has some open ends, which makes it messy. Login, restriciton ect. are essential detiails, which are not part of the system… And some confusing explanations like this: You can make your own page by using the ’Login Box’ shortcode in the page builder for logging in. The theme uses the standard registration from WordPress. If you want to change how your login or registration looks, you can add more plugins
Shortcode in which pagebuilder for which Login Box?????
Please upgrade the manual theme to the new version. The theme now includes ‘Theme Default Login Form’ within ‘Theme Options > Theme Default Login Form’ in the theme settings. With this option, users can customize everything in the login box, such as text labels. Users can also set up their own links for resetting passwords, registering, and logging in.
The Manual theme also provides a ‘login box’ shortcode. To create your own login box, navigate to ‘Pages > Add New’, and select your preferred page builder, such as ‘Elementor’ or ‘WpBakery’. Then, use the ‘Login Box’ shortcode to design a login box that matches the theme’s standard.
If you want your own login/register box, you can use free plugins to create and customize it. Then, you can link users to your login form by adjusting settings in the ‘Theme Options > Theme Default Login Form’ section.
Thanks
Hello there; I’m trying to install the theme, but when I tried to activate the license I got the message “Unauthorized access, please use proper link.”
I tried with another browser, but it still doesn’t work.
There are any reasons for this?
Could you kindly repost your inquiry on our private support desk at https://smartwpthemes.com/submit-a-ticket/
Please include your site access details, along with the license key. This will enable our team to activate the license for you promptly.
Thank you.
The activation for this theme fails using any of the top browsers. I have a valid license and downloaded the latest version. Error says there are zero licenses available.
Is there any way to apply the license key directly in settings somewhere?
Ticket opened.
Thanks
Your support ticket received a response.
I managed successfully to install the theme but get access denied when i try to activate the theme
Ticket #351 – – Please solve this asap before i could not get a refund if it can’t be fixed. Thank you
Your inquiry has been addressed by our technical team.
I am trying to imagine how I can implement Manual theme for our intranet. We require the following functions. I am imaging that it will be used in this way. I would appreciate if you can advise if that is so. This is prior to buying…
1. Policy publishing – I would use the document or knowledgebase function 2. Branding information – Documents? 3. General procedures (eg events, exhibitions, guidelines, best practices) – knowledgebase. 4. Employee Phonebook – Documents? 5. IT Helpdesk forum – buddypress? 6. Online Video training – LMS or Knowledgebase? 7. Company Calendar – which plugin works with your theme? 8. IT Technical Support Documents – documents?
Appreciate your thoughts about the suitability.
The manual theme is versatile and can be used for documentation, record-keeping, and creating a knowledge base. It’s tough to say if the options you listed are the best because the manual theme’s features can fit well for different sectors’ record-keeping needs.
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Hello, in your demo of courses, how do people view the course and lesson content? There is no option to play a video or to see the options after a user purchases their course, what happens next? Could you please provide more information before we purchase your theme? Thank you.
After enrolling in the course, the curriculum will become visible, allowing users to access all the listed topics within the course. You can view an example of this functionality at; https://manual.smartwpthemes.com/lms/courses/problem-solving-skills-tips-and-tricks/
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Hi Guys,
Quick question – is this theme compatible with buddypress or another plugin to give it the functionality so that logged in accounts/members can have a public profile? We want to build a membership site where members can have profiles that can be viewed by other members.
Thanks
The theme works seamlessly with the BuddyPress WordPress plugin.
Thanks
Latest theme version compatible with Elementor/Pro 3.19.2 ?
The theme is compatible with the latest elementor version
Allot of users are reporting malware in this theme, do you have a response for that?
Also is each demo page editable in Elementor?
Our theme undergoes regular updates, and there have been no reported instances of malware. Feel confident using the manual theme, and if any malware is detected, we offer a refund
.Additionally, our theme is fully compatible with the Elementor plugin.
Thanks
Thanks
4th July 2024 ? Really ?
Solved it, thanks for letting us know! 