812 comments found.
Hello, which version of PHP do you recommend to use with Merchandiser theme. Will switch to PHP 8.0 or higher make the theme faster?
Hi, the theme is perfectly compatible with php8, but we can’t speak of a noticeable difference in speed between php7 and php8.
Cheers!
So PHP 8.0 is ok. Thank you for your answer. What about other settings, is there any best practice page with recommended memory limit, caching plugin etc. for Merchandiser theme?
Pre-sale question? Please use the form below to ask us.
Can you please explain why the post title within WooCommerce Breadcrumbs is hidden from the front-end? Example of hidden element: Home / Category [/ HIDDEN TITLE]. This can be found by inspecting the element via dev tools.
Hi,
This is a design decision, to keep the breadcrump as compact as possible, given that the title is already very large in front of your eyes.
If you don’t like it, you can write a small css to display the title in the breadcrumps.
Cheers!
I figured it was a design decision. However, there is no CSS class or id to target the title element. Targeting ‘woocommerce-breadcrumb span:#text’ does not work either. Can you please advise on said small CSS.
Of course, I would love it if we could help you with this modification!
Please contact us on support, and one of the developers will write this code for you.
https://www.getbowtied.com/support/Cheers!
Thanks but no thanks. I just require the class or id to target.
Great, have a nice day!
Hi. We have added woommerce swatches plugin, so variations can be added to cart directly from shop/archive pages. U can see it here for example: https://www.international-cosmetic.com/marca/productos-de-paulas-choice/
When u click on single product add to cart in archive page, mini-cart is opened, and an overlay appears.
Can we do the same for the add to cart in variable products (archive pages)? i have tried some jquery but no luck. I see a class “offcanvas_for_cart” is added for body, and class “visible” is added to overlay and mini-cart, but i have not managed to do.
Could u provide the code? Thx
Hi,
sorry, we don’t offer theme customizations here.
Cheers!
Hello, Can we disable the infinite loading on post categories?
Hi, please contact us on support, one of my colleagues will gladly guide you:
https://www.getbowtied.com/support/Cheers!
Hello, does this theme support badges like “coming soon”? For example as “out of stock” badge is included, we’ll need to add a badge for the products that will be available shortly. If not, which plugin related to badges would you suggest so that it’s compatible with your theme?
Hello, Related Products (on the product page) have disappeared from the Merchandiser theme. Toggling it on/off in Customizer does not make a difference. I am on WooCommerce 6.8.2 and WordPress 6.0.2.
I have tested disabling all plugins except Merchandiser Extender and WooCommerce, and switching to the stock Merchandiser theme. The Related Products are gone. Switching to Storefront brings them back. so it appears something has broken with the latest updates. Could you please investigate this possible bug?
Hi, thanks for reporting this bug.
In the meantime we have fixed it.
Please download the latest version of the theme, v.2.1.
Cheers!
Great, thank you, I can confirm it is working again!
Puuurfect! Cheers!
Hey, Google Fonts are getting to bit a problem in europe. How i can change it load it localy? i tried multiple plugins with worked on other Themes but they do not work with merchandiser…
Hey,
If you need our help, please contact our support team here: https://www.getbowtied.com/support/
Cheers!
Hi, my website https://theodorcreations.gr was made with Merchandiser (current version 2.0.7) and i want to make some changes. I want to move main menu from top left to horizontal below the logo. Also i want to change footer columns from 5 to 4. If i buy support to update my theme it will solve my problems above? If i update the theme my website would be ok ? I mean i don’t want to cause any functionality problems. Thanks
Hi, support does not include theme customizations.
Cheers!
I think someone in your team forgot to upload latest version of Merchandiser. I see there are 3 versions of Homepage (Home V1 to v4) on your demo site. But there are 4 versions of Home demo pages are there in my site which was installed from merchandiser zip folder downloaded.
Home v1 Modern classic 1, Home v2 Modern Classic 2, Home v3 Single Product LP, Home v4 Product collections.
It seems most updated latest version of Home demo (= Best looking one!) is missing on your demo site.
I wanted to write ” I see there are 3 versions of Homepage (Home v1 to v3) on your demo site. ”.
Hi, in the support area, my colleagues will answer in detail to any question you might have: https://www.getbowtied.com/support/
Cheers!
Not a question , just pointing out that you probably forgot to upload one demo homepage on your demo site. We are happy using this Merchandiser theme, thank you.
it seems shop pages (shop – 2 products to shop – 6 products) under shop menu do not open and not viewable. Please check the demo site. We want to compare our site set up with Merchandiser theme with the official demo pages but not possible.
Hello, I created a first version of the site with your theme, using Visual Composer. I now want to redo all my pages using Elementor. Temporarily, while I redo all my pages in v.2, can I install Elementor, leaving Visual Composer activated, so that the users still see the site normally, while I replace my old pages in Visual Composer to the benefit of the new ones that I will make in Elementor. Thank you for your answer. Christophe
Hi, yes, WPBakery (Visual Composer) can work at the same time with Elementor. Cheers!
Hi, Thanks, Cheers!
Hi, I wanted to report a styling issue related to product variations and tax totals for Merchandiser. The ‘Add to Basket’ (or Cart) button colour is independent (i.e. not the same) from the selected theme settings. After the variation is Out of stock, the button element remains on the page, and appears lower in opacity as a result. Also, tax sums for ‘excluding’ display inconsistently at the ‘mini’ Cart. Thanks
Hi, please open a ticket, our engineers will be happy to help you. https://www.getbowtied.com/support/
Cheers!
Hi! The page builder WPBakery which is included in the theme is outdated (5.7 › 6.9). This version has a XSS vulnerability: https://wpscan.com/vulnerability/11285589-1b22-4ec0-adfc-f2add70db4d7 Could you please update the theme with the latest version of the included plugins? Thank you very much!
Hi, we’ve updated the theme. You will find the latest version of WPBakery in the zip file. Cheers!
Perfect. Thank you!
Hi! I am working on page speed optimization and trying to address LCP. I compared my site to https://merchandiser.wp-theme.design/ (which gets good scores for LCP) and I noticed the DOM is different. On the merchandiser website, the google web font Syne is preloaded, and the title is moved above the CSS.
I downloaded the latest version of Merchandiser and it doesn’t have the same DOM as the demo website. Could you please consider making those optimizations available to the theme? It would help improve mobile performance and SEO. Or, if the demo website uses a plugin that made those changes, could you please share which plugin you use? I would like to model the performance of my website after your demo site.
Hi, in the demo we use the latest version of the theme, the same one you can download from ThemeForest. For optimization, we use the best solution we found after many tests, the WPRocket plugin. Cheers!
It is good you can set products per row in shop for desktop. But it would be also good to have this option for mobiles. Default is 2 products per row but one is much more common. And another thing – expanded header menu do not respect header background color and header font color. It is difficult to set logo which would go well with dark background color and light expanded menu as we..
I solved the problem with menu – via megamenu settings. It is ok now.
I’m glad everything is working properly, good luck with your project.
Regarding the 1-column shop on mobile, is there any way how to set it or a possibility it will be an option in WP Merchandiser settings?
Hi pciza, we would be happy to help you, please contact us on the support platform, but not before renewing your support subscription. Thank you!
What happened to this beautiful theme
When i purchased this theme it was white and black and with beautiful logo and very beautiful home pages. But now it look cheap in this red theme plus there are no home pages i use to have.
How can i get the old merchandiser theme ?
Hi, those colors are just an example. You can change any color, fonts, sizes, so on, you can customize the theme to fit your brand or your preferences. Also, the theme is compatible with the most popular Page Builders, WPBakery, Elementor, Revolution Slider. In other words, what you see is basically the same theme, customized to look like that 
Hello! I do not understand why I cannot see the two columns in the footer as it is seen in the demo. I only have the left column. this is the web: www.miwebenprueba.com Do you have any suggestions?
Thank you.
Hi, please contact our support team. We’ll be happy to help you there. Thank you!
The problem is that I do not have an active support subscription. That is why I have opened the query here. Thank you.