812 comments found.
Hello, why doesn’t the language flag appear on the menu after installing wpml ? Thank you
Hi @albertopiazza,
It’s probably a matter of settings, here is a WPML documentation article about language switcher. https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/
Cheers, Adrian B
Hello,
I bought this theme because I like it.
But I can add the templates to my Website, can somebody help me out?
Hi @LeondeCame,
I have answered to your support request too. Let’s continue the conversation there.
Cheers, Adrian B
Hi, In the Demo of the Blog — Layout V1 : https://merchandiser.wp-theme.design/blog/?customize_changeset_uuid=14001ae0-0b0e-4d69-9fc7-e56c32937221 The last post occupy alone all the line and the others are masonry. How can i do that exact layout with the last post of my blog ?
Thank you for your advise.
Ali
Hi @Daly1701,
Only the first post (Sticky post) should have all the first row occupied, the other posts have a masonry layout. To have a sticky post you just need to set it while editing it https://www.screencast.com/t/yhUAKZgJe9
Cheers, Adrian B
Anyway to load smaller images in the Blog section ? It load a quite big version of the picture even in Mobile view https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.mein-camperausbau.de%2Fblog&tab=mobile
Hi @Miami44,
There is a free plugin called WP-SmushIt which will do this process to all of your images automatically: https://wordpress.org/extend/plugins/wp-smushit/ Feel free to contact our support team in case you need further assistance.
Cheers, Adrian B
hola!, necesito quitar la palabra “quick view” y dejar sólo el ojo de previsualización por producto. Me podrías indicar cómo hacerlo desde CSS? Desde ya muchas gracias! Fer.-
Hello @fer_garo,
Can you please reach out to our support team: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support We’ll assign someone to help you further with it.
Cheers, Adrian.
There is a bug with header transparency and logos.
When the header is transparent & displaying the logo for “light” transparency, and the user scrolls down, the header logo changes to the mobile logo instead of the regular logo.
Is there a way to turn transparency off? Or do you have a fix for this?
Hi @whereskarlo,
It seems to be working as expected on our end and we don’t have similar issues from other customers.
Could you please reach to our support team so we can take a look to your issue? https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support
Cheers, Adrian B
I was wondering if there’s a way to change the hyperlink color? I didn’t see the option in the settings. And if not, could you let me know the CSS code to change it?
Hi @attackandrebuild,
If we are limiting to blog posts we can use this custom css code:
.post a { color:red;}
Please contact our support team if you have more questions. https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support
Cheers, Adrian B
Sorry, I should’ve specified where. I put the code in and it didn’t work, but I’m trying to make it work on a page and not a post. Is the code different for pages?
Ok, I just put the code .page a { color:red;} in there and it worked, so I believe we’re good. Thanks Adrian!
Hello,
With the latest update, my child theme displays incorrectly. The regular theme of Merchandiser displays fine. In functions.php I have the following, but it does not appear to encue a sufficient amount of stylesheets anymore. Can you advise?
<?php add_action( ‘wp_enqueue_scripts’, ‘merchandiser_enqueue_styles’, 99 ); function merchandiser_enqueue_styles() { }
wp_enqueue_style( 'getbowtied-styles', get_template_directory_uri() . '/css/styles.css' );
wp_enqueue_style( 'merchandiser-default-styles', get_template_directory_uri() . '/style.css' );wp_enqueue_style( 'getbowtied-styles-child',
get_stylesheet_directory_uri() . '/style.css',
array( 'merchandiser-default-styles' ),
wp_get_theme()->get('Version')
);I have also noticed a bug. When having a transparent header and scrolling down, the theme switches to the mobile header instead of the alternative transparent (light) header. This should not happen, since transparency is not available on mobile.
Hi @whereskarlo.
Please open a support ticket using this form and one of our colleagues from support team will check your setup. https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support
Cheers, Adrian B
Seems your latest update is adding the product price 2 x on the product page. Only your theme.
Hi @TheBonbon,
I’m sure this issue is caused by a conflict with a third party plugin. Temporary deactivate all plugins one by one, clear the cache and retest until you find the culprit.
Please contact our support team in case you need further assistance: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support
Cheers, Adrian B
Can we upload Product Photo extensions as webp?
Hi @yesimkahyaoglu,
Instead of uploading WebP images to WordPress directly, you can try using a WordPress plugin that converts your original JPEG/ PNG images to the WebP format. Check something like this one or similar: https://wordpress.org/plugins/webp-express/
Cheers, Adrian B
thank you.
Hello, Can the discount label be displayed as a percentage?
Hi @yesimkahyaoglu,
WooCommerce don’t have this as built in option. There are some custom solution out there in case this feature is mandatory for your project.
Cheers, Adrian B
I love this theme but Can I display logo on menu? Or is there a plugin that can help me do that?
Hello @Rollin007,
Adrian here, happy to be talking to you about the Merchandiser theme. Happy to hear you love it. You can choose to display a menu next to the menu. Is that what you’re after?
Cheers,
Adrian
Are there an issues with compatibility with Google Chrome currently? My website works fine on Firefox and Safari, but on Chrome some parts of the website shopping experience is impeded and certain actions become no longer clickable.
Hi @bqlife,
We are not aware of any issue like this. Please reach out our support team and provide us more info about your setup: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support
Cheers, Adrian B
Hi, I need to make an Arabic layout for my store. This theme supports RTL?
Hi @oolvo,
Yes, Merchandiser supports RTL.
Cheers, Adrian B
Hello,
since the update i have this “note” in the backend:
Notice: Undefined variable: custom_gutenberg_styles in /www/xxxx/xxxxx/xxxxx.de/wp-content/themes/merchandiser/inc/customiser/gutenberg.php on line 78
Any idea how to fix it?
Thanks in advance.
Hi @vanWEINS,
My colleague Hina will check this and get back to you as soon as possible. Please continue the conversation on the support ticket.
Cheers, Adrian B
Hello, i have a problem with the logo. I only see the Site Title. I have uploaded the logo, but no result. How can i solve this?
Hi @Yusuf86,
If you are using a transparent header please check if there’s a Logo uploaded for the corresponding color scheme in Appearance > Customise > Header > Header Transparency. Check our documentation article for more info about this: https://www.getbowtied.com/documentation/merchandiser/customization-merchandiser/how-to-work-with-header-transparency-3/
Cheers, Adrian B
Hi. How do I keep the Logo from changing to the word name of the site on larger browsers? I’m stumped.
Hi @OMNISAPIEN,
I’m just guessing you are not uploading the Logo on Customiser > Header > Header Logo Please check these documentation articles about uploading a Logo: https://www.getbowtied.com/documentation/merchandiser/customization-merchandiser/how-to-upload-my-logo-4/ https://www.getbowtied.com/documentation/merchadiser/how-to-work-with-header-transparency-3/Cheers, Adrian B
I am very familiar with how to upload a logo with the customiser. It simply changes to the text name of the site on large screens.
Could you please provide me with your website so I can check the setup?
Cheers, Adrian B
I’ve gone with another theme in the meantime, short deadline for a review. I’ll set up a fresh staging site and send credentials through the getbowtied account page contact form.
All set. The site info has been submitted through the contact field on your seller profile page. Thanks for looking into this. 
Looking forward to switch back to this amazing theme. LMK if you work it out. Thanks!
Hi again,
It seems you don’t have any Logo uploaded fro the Dark transparent header in Customiser > Header > Header Transparency.
Please check my answer on the support ticket and let’s continue the conversation there.
Cheers, Adrian B
I see! Thank you Adrian. I didn’t understand the logic of looking in the header transparency customiser section when there was another customiser section called Header Logo which I had already uploaded the logo to. That’s where I have often found theme’s define the logo for light and dark or transparent. Good to know. Thanks again.
I’m glad everything was sorted out. Thank for letting us know.
Cheers, Adrian B
hi ,I wish to know the admin panel demo or link, I have no coding experience i wanted to use it for my own ecom website for b2b model and b2c is this user friendly or i will have to hire a web developer
Hi @commercialspacedelhi,
If you are familiar with WordPress and WooCommerce the admin panel is user friendly without any coding experience needed.
Cheers, Adrian B
Hello there,
Did you find a theme that suits your style? Merchandiser is on sale today!
Cheers
Adrian.
Can i add top bar??
Hi @abhayalex07,
For now there’s no built in option to have a Top Bar but there are plenty of plugins out there that could be helpful on this matter.
If you need further help on this matter please contact our support team: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support
Cheers, Adrian B
Hello there,
Did you find a theme that suits your needs? Merchandiser is on sale today!
Cheers
Adrian.
Hello, how can i hide price range ? Thank you
Hi @albertopiazza,
Please contact our support team using this link and one of our colleagues will help you with this: https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support
Cheers, Adrian B
