Support for Queen - Responsive Shopify Sections Theme

Support for Queen - Responsive Shopify Sections Theme

Cart 1,247 sales
Well Documented

roartheme supports this item

Supported

This author's response time can be up to 2 business days.

Popular questions for this item

While uploading the theme to Shopify I get this error: “Theme does not contain all required files: missing template “layout/theme.liquid””

This happens when you are trying to upload the incorrect .zip to Shopify. 99% of the time this happens when the folder that was downloaded from Themeforest was NOT unzipped beforehand.

Within the folder there are 4 items – Readme.txt, Changelog.txt, Documentation folder and Packages folder. The file you have to upload to Shopify is a .zip file in Packages folder (rt-queen.zip).

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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