Discussion on Razzi - Multipurpose WooCommerce WordPress Theme

Discussion on Razzi - Multipurpose WooCommerce WordPress Theme

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drfuri supports this item

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611 comments found.

guys i can imagine how busy you are with support but please i need you to help me look into an issue i am currently facing. i really need an update ASAP TO PRIVATE TICKET #3633886 pleassse

We replied to your ticket. Please check it again

Thanks.

I’m encountering a critical issue with the Razzi theme on my website, and my hosting provider has identified the theme as the likely cause. The error my customers are experiencing is a “429 Too Many Requests” message specifically when they attempt to add items to the cart or complete the checkout process.

I have contacted my hosting provider, and they have investigated the issue. Their analysis indicates that the theme is the most likely source of the problem.(You also may contact the web developer and ask him to check what plugins/themes are sending a lot of unnecessary inquiries or requests.)

I use “Home v36 – Decor”

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

I send it, but without answers!!

What is your email?

Hello,

Our company will be closed from Tuesday, April 16th to Sunday, April 21th for our country holidays. This means that there may be a delay in responding to your queries..

However, we will still be monitoring our email: drfurion@gmail.com and support tickets system: https://drfuri.ticksy.com/. If you have an urgent matter, please create a new ticket in our support tickets system and we will get back to you as soon as possible.

We apologize for any inconvenience this may cause and we appreciate your understanding.

Thanks!

The Free Shipping Bar function hopes to be displayed based on the shipping area. For example, if the current user has a logged-in account, it will be determined based on the user’s billing address whether the current free shipping is applicable to the area currently selected by the user. If applicable, it will be displayed, otherwise it will be displayed. Free Shipping Bar is not displayed.

In the same way, when the user is not logged in, the country and state in the billing address selected by the user on the checkout page can be used for free shipping. If it is suitable for free shipping, the Free Shipping Bar will be displayed, otherwise the Free Shipping Bar will be hidden. . At the same time, when hiding or showing the Free Shipping Bar, it needs to be dynamically hidden or displayed based on the address selected by the user on the checkout page.

It is hoped that the display effect of the Free Shipping Bar can be optimized, otherwise it will affect the user’s ability to see the Free Shipping Bar when selecting a region that is not applicable to free shipping, leading to misunderstandings.

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

Respond to my ticket plssss its urgent and over 13 hours now. You wouldn’t want me to post the issue here as i am being considerate here.

Plss respond and fix my issue immediately thanks. PRIVATE TICKET #3622586 . Theme needs some fix asap.

HI,

Sorry for our delay

We replied to your ticket. Please check it again

Thanks.

Please check i have replied. Thank you

Issues have been fixed than you. Great theme

PRIVATE TICKET #3622586 This needs an urgent attention plsssssssssssss

I am trying my best not to drop a bad review. Fix my issue asap. Its 3 days already and website has been done based on bugs. I am not using any external plugin that is faulty.

HI,

Sorry for our delay

We replied to your ticket. Please check it again

Thanks.

Issues have been fixed than you. Great theme

How to add faq? Please do not ask to create support ticket. My email is graduatelol777@gmail.com

Hi,

Please send an email again. We will help you check it again

Thanks.

Hola buenas tardes, el tema me parece genial hasta que me ocurrió el mismo problema las dos veces que lo volví a instar, el inconveniente está cuando de casualidad con elementor agregue el widget del botón del carrito que ofrece elementor, fue hay donde al volverlo a eliminar se desconfiguró toda la apariencia del Ajax para el botón del carrito que viene por defecto con el tema. Esto me ocurrió al colocar cualquier widget que no sea propiamente del tema, serían muy amables con ayudarme solucionar este inconveniente, ya que no quiero volver a instalar nuevamente el tema cada vez que esto ocurra, Muchas Gracias.

Vista mala del carrito de compras.

Hello,

Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.

https://uix.ticksy.com/

Thanks.

The templates of WooCommerce 8.7 update?

Hi,

We are working on the theme to be compatible with the latest version of WooCommerce plugin. It will be released soon.

Thanks.

Hi, I have a problem with product image gallery in single product on mobile devices. Image thumbnails disappeared and now I can see on dots on the bottom. Is there a way to get the image thumbnails back? (just like in desktop layout 1). Thank you.

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

Suddenly in mobile device I get desktop mode opened even when in the customization the mobile mode is turned on. Please answer here, I have my support expired.

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

1. How to add size chart ? It should be in product details page I guess. 2. In mobile device the magnier/zoom in feature does not work properly. In desktop it magnifies when I hover over on the image but in mobile it does not work as there is not any hover sense in mobile touch. Please help. Thanks

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

To get these answers, I don’t think a support ticket is required, cause these are theme features. instead of asking for creating a support ticket you could just answer cause this is not a traditional issue based support that i need. i just need to know where exactly the feature is.

What is your email?

Hello there,

I’m getting this error when using elementor:

epiphyt\Embed_Privacy\Embed_Privacy_Widget_Output_Filter::get_settings() in /homepages/38/d4297926835/htdocs/wordpress/wp-content/themes/razzi/inc/woocommerce/class-razzi-woo-sidebars.php:134 Stack trace: #0 /homepages/38/d4297926835/htdocs/wordpress/wp-includes/class-wp-hook.php(324): Razzi\WooCommerce\Sidebars->woocommerce_dynamic_sidebar_params() #1 /homepages/38/d4297926835/htdocs/wordpress/wp-includes/plugin.php(205): WP_Hook->apply_filters() #2 /homepages/38/d4297926835/htdocs/wordpress/wp-includes/widgets.php(805): apply_filters() #3 /homepages/38/d4297926835/htdocs/wordpress/wp-content/themes/razzi/template-parts/footer/footer-widgets.php(57): dynamic_sidebar() #4 /homepages/38/d4297926835/htdocs/wordpress/wp-includes/template.php(792): require(’/homepages/38/d…’) #5 /homepages/38/d4297926835/htdocs/wordpress/wp-includes/template.php(725): load_template() #6 /homepages/38/d4297926835/htdocs/wordpress/wp-includes/general-template.php(206):

it’s fixed, it’s related to Embed_Privacy plugin

Thank you

Hi Developer, I want to ask a question. Is it possible if under the add-to-cart button, I add several buttons to direct to other marketplace pages (for example Amazon and BestBuy). I attached an image to clarify my question. Thank You https://prnt.sc/hFgvOkniaOa0

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

Hi, the email has been sent. Waiting for your response. Thanks

We replied to your email. Please check it again

Thanks.

Can you make the single product page compatible with WooCommerce Product bundles? The CSS looks broken.

Also on the cart page it looks broken

Hello,

Please create a new ticket in our support tickets system, our support team will be happy to help you as soon as possible.

https://drfuri.ticksy.com/

Thanks.

Is it required to have elementor pro to run this theme?

Hi,

You don’t need to use Elementor Pro to run the theme. You only can use Elementor Free to build it

Thanks.

Are the tickets being answered?

Hi,

We replied to your ticket. Please check it again

Thanks.

Since upgrading to the latest version i get these PHP Errors

Notice Trying to get property ‘post_status’ of non-object wp-admin/includes/template.php:2298 2 Parent Theme Notice Trying to get property ‘post_status’ of non-object wp-admin/includes/template.php:2302 2 Parent Theme Notice Trying to get property ‘post_status’ of non-object wp-admin/includes/template.php:2308 2 Parent Theme Notice Trying to get property ‘post_status’ of non-object wp-admin/includes/template.php:2312 2 Parent Theme Notice Trying to get property ‘ID’ of non-object wp-admin/includes/template.php:2316 2 Parent Theme Notice Trying to get property ‘post_status’ of non-object wp-admin/includes/template.php:2320 2 Parent Theme Notice Trying to get property ‘ID’ of non-object wp-admin/includes/template.php:2325 2 Parent Theme Notice Trying to get property ‘ID’ of non-object wp-admin/includes/template.php:2329 2 Parent Theme Notice Trying to get property ‘ID’ of non-object wp-admin/includes/template.php:2334 2 Parent Theme

And the website is so slooooooooow as a result!

Hi,

Please send this issue to drfurion@gmail.com, our support team will be happy to help you as soon as possible.

Thanks.

what is difference with your theme when i buy it here or download it from envato elements?

I contacted support a week ago and they still haven’t been able to resolve the problem. the checkout and cart of the mobile version are not compatible and are seen extended. I need to solve the problem as soon as possible so I can put everything online. Thank you

We replied to your ticket. Please check it again

Thanks.

thanks for solving it

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