38304 comments found.
Hello,
I’ve noticed that for some time now the shopping basket add-on has been quite slow. It takes between 2 and 3 seconds from the moment you click on add to basket to the moment the basket starts to open. Do you have any idea where this might be coming from / how it could be improved. The site where this is most annoying: https://sweet--laces.com/.
Thanks in advance.
Hey MAJMonaco,
The time it takes for your server to complete an AJAX request is typically influenced by the overhead in your setup and server configuration. Additional plugins can increase the time required for these requests to complete. Have you performed a comparison test with all third-party plugins deactivated?
Kind regards
Hello!
I’m using the theme on a website, but I’ve encountered an issue that I think can be fixed. When I set the menu to display according to the conditions I define using the “Conditional Menus” (Themify) plugin, the “Menu Item Link Button Style” is not applied, causing the highlight effect not to display. Is there a way to fix this? Prints here: https://photos.app.goo.gl/AAu3Rfkj3dk8qXkLA or: renderingamerica.com
Hey budegass,
I’ve noted to look into a workaround for that in the next minor release of Salient 
Kind regards
Hi, how do I create anchor links? I’m trying to get the arrow icon from your layered hero template component to link down to the next section on the page. An example would be here on my site: https://staging3.jamescarveronline.com at the bottom right of the page.
Hey Jay,
The Next Section Button should automatically add the needed anchor link that leads to the next row within your page. I can see that the logic is not occurring in your page, which points to some other issue. If you’ve already verified that temporarily disabling all third-party plugins does not correct the issue, please open a ticket on the support forum in regards
Cheers
Hey there, I’ve already disabled plugins and get the same issue. I don’t have your ticketing system subscription so I cannot open a ticket. When I hover over the icon, I see that the URL just has a ”#” instead of being tied to any ID. This same issue happens even when I tried adding the component again from the template editor.
The URL is automatically created through JS to match the ID of the next row within the page – which is not occurring in your setup. Feel free to alternatively reach out via the contact form on my author page in regards.
Hello, no idea why, but my portfolio project is showing 404 error https://coffeewithdamian.com/portfolio/promotional-video-catholic-art-institute/ will be glad for help.
Hey Fixedman,
The project URL you’ve shared appears to be working without a 404 – Did you already correct this? If not, you can typically fix 404 permalink issues by re-saving your permalinks in the WP admin > Settings > Permalinks section.
Kind regards
hello, yes I brought it to default settings, but permalinks are changing, blog posts too, and other things, what if I want to change only the portfolio?
Hey Fixedman,
I’m not sure what permalink structure you previously had, but if you would like to follow up with this, feel free to open a ticket on the support forum in regards
Thanks in advance
I set up WooCommerce and your theme with multiple currencies in the WooCommerce settings. But I don’t see it in the frontend. There is no multi currency switcher. Is this something that doesn’t work out of the box with your theme?
Is there a solution to place a multi currency switcher (dropdown) in the main navigation of the shop?
Hey moccaloco, WooCommerce only supports one currency by default. Can you confirm that you are using the WooCommerce extension called “WooCommerce Multi-Currency”? If so, that plugin offers a widget, which can be added to one of the Salient widget areas e.g. the Shop Sidebar.
I’m using Plus Jakarta Sans, but the upper font weights like 700 and 800 aren’t loading. It seems the thickest font I get is 600. Can you please help? They’re all setup correctly in the Typography section, and I can see in the inspector that the font is being called, but it looks thin still. https://fonts.google.com/specimen/Plus+Jakarta+Sans
Hey apinzon,
I am seeing all of the weights for that font loading correctly when testing locally. You might be noticing the slight difference in perceived weight that -webkit-font-smoothing: antialiased; adds, which Salient uses. You can change that by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
h1, h2, h3, h4, h5, h6 {
-webkit-font-smoothing: auto;
}
Kind regards
I imported the layered portfolio demo to use on my site and my logo has disappeared. How can I get it back?
If I hover over where the logo is, the cursor turns to a hand like the link is still there, but it’s like the logo is invisible or behind the image layer or something.
Hey rjlucas,
The Layered Portfolio demo uses a text logo instead of an image logo. To enable an image logo, go to Salient Options > Header Navigation > Logo tab. If you’ve already enabled an image logo, make sure you’ve also added your logo in the ‘Transparent Header Effect’ tab, as this demo utilizes that effect as well.
Is there any way to remove the heart and likes count on portfolio projects?
Hey Calvarado123,
You can remove that by either disabling the Salient Social plugin, or switching your Portfolio element to display in any of the other “Project Styles” https://ibb.co/1QHdCfb
Kind regards
Is there any theme option for customising the author bio section?
The author page link is forwarded to the homepage. Is it possible to disable the link or forward it to the proper author page?
Hey xakbox,
The author link in the single post bio area should lead to the author archive page by default. Can you share your page URL where that’s not occurring so that I can take a quick look?
Kind regards
Hi,
I was wondering if you have any filter to put in the functions.php file to disable the font editor and all the CSS, JS and any related files it loads?
Thanks
Hey toolbox101,
Are you referring to the “Typography” tab within the Salient options panel when you say “Font editor”?
Kind regards
Sorry i meant Front Editor not font
Hey toolbox101,
You could add the following snippet in your child theme functions.php to remove that:
vc_disable_frontend();
Kind regards
Thanks for the code, just to make sure this will also unload any CSS and js? or they still will load?
Hey toolbox101,
The assets for the frontend editor should only load when accessing the editor and not be globally loaded in the backend.
Kind regards
Is this theme a Gutenberg editor?
Hey WeiLaiKuai,
No, Salient is based on a custom version of WPBakery.
Kind regards
Hi, I would like to translate a Global Section into Spanish and English using WPML; however, I don’t have translation options for Global Sections. Could you tell me how to proceed? Thank you.
Hey ASG31,
In the WPML Settings tab, make sure that you’ve set the Global Sections post type to be translatable in the “Post Types Translation” section.
Kind regards
I’m using the Nectar slider on my homepage. Is there any way to increase the button size for responsiveness? It’s set to jumbo right now. The button is way too small when resized on mobile devices. It looks good on desktops. Thank you!
Hey RoseJoan!
You can make that change by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab: https://pastebin.com/rJL6ugn7
Kind regards
Hi there, I’m facing a couple of issues with WPBakery on my website: https://cristalcontrols.com/products/lighting-control/light-control-cards/
1.Hidden row issue: Despite using the responsive options to hide a specific row on all devices, it’s still appearing on the page.
2. Excessive bottom padding: There’s a large white gap at the bottom of the page. It seems like the padding on hidden rows is still affecting the layout. I’ve tried adjusting the padding on the rows but it hasn’t solved the issue. Can anyone help me with this?”
Thank you
Hey creationyao,
WPBakery only allows you to hide columns depending on the viewport, not the parent rows. That means if you have padding set on the row, the space will still show on all viewports. If you need to hide a row instead of columns, you’ll need to add the class names onto the row as needed via the “Extra class name” field.
vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-x
Kind regards
Does Salient work with nectarblocks ? Thx
Hey kamine,
You can use Nectarblocks with Salient if you’d like; however, Nectarblocks also includes its own theme, which would be recommended to use instead.
Kind regards
thank you for your feedback
You’re welcome, kamine 
My text overlay on the Nectar Slider is not centered on mobile, even though I’ve selected “centered” everywhere I can find it.
Hey ccolwell7, I would be happy to assist if you would like to share your website URL where the slider can be observed.
Kind regards
jamesstreet.studio
Thanks ccolwell7,
It looks like there might be a rule missing, or something conflicting in the setup, but it’s hard to say exactly without seeing the backend closer. You can correct it in the meantime by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:
.swiper-slide .container {
width: 100%;
}
If you would like to follow up further, feel free to open a ticket on the support forum in regards
That worked perfectly. Thank you!
You’re welcome, ccolwell7 
Hey, I think I’m seeing a bug with image elements in the visual composer. When you hover over an image, the edit buttons appear in the vertical center of the column, rather than being contained to the image, when you try to move your mouse down to the buttons, they disappear because you’ve moved off of the image. To reproduce the effect, add an image to a column, then add some other content to the column to increase it’s height. Then try hovering over the image in the visual composer and you’ll see the buttons in the wrong place. I’m guessing this is VC bug but thought I’d let you know.
The only workaround I’ve found is adding an inner row and making sure the image is the only thing in that row, so that the height of the image and the height of the row always match.
But hopefully this can be fixed in a future update.
Hey veggie_89, Thanks for reporting that. I’ve noted to look into it for the next minor release.
Kind regards
Quick question for you, if you don’t mind.
In my Salient global functionality settings, Container Left/Right Padding is set to 90 and Max Website Container Width is set to 1425.
Is there a way to set these items individually on a certain page? Like if I want all pages to adhere to that global setting, except for one specific portfolio item (where I might want padding at 45 and max width to be 1700) ?
Thank you.
Hey mhstanton81, There isn’t a built-in option to define a different global max width (or other global theme settings) for specific pages. However, you can always override these settings using CSS if needed. If you’d like assistance with that modification, feel free to open a ticket on the support forum in regards.
Cheers
Hi there,
Could you please help me find a way to display tags after titles or excerpts in the blog post grid?
I can see an option to display categories but not tags.
Any help will be greatly appreciated.
Thanks.
Hey notcholas,
You can use a snippet in your child theme such as: https://pastebin.com/2X80TUq3
Note that it will need to be styled with custom CSS as well.
Kind regards
Hi,
Thanks for taking the time to look into this. I needed the tags displayed using the “Post Loop Builder” (https://themenectar.com/salient/elements/dynamic-post-grid/). The script you provided shows the tags on the archive post page. Sorry, that’s my fault for not specifying.
Would you be able to help adjust it for the Post Loop Builder?
Thanks again.
Hey notcholas,
Here’s an updated snippet for the Post Loop Builder: https://pastebin.com/Sb3ycQbL
Cheers
This is great, thanks for your help.
You’re welcome, notcholas 
Hey, I have created a blog using the theme but I want to include the blog post date. I have turned it on in theme settings and also also checked other settings but the date won;t seem to show.
Any ideas?
Cheers
Hey HirroCreative,
Not every blog style will display the post date, have you tried to change the “Style” within the Salient options > Blog tab?
Kind regards