374 comments found.
Thinking about purchasing your theme or your Pharmacy theme. Do either of these themes integrate well with Stripe online payment transaction service?
Dear Sir,
Thanks for interested in our theme.
Current you can using a lot of extension to integrate Stripe Online Payment to WooCommerce.
Check that to know more : https://wordpress.org/plugins/stripe-for-woocommerce/
Kind regards!
I like the style, you can create a home for corporate this theme ?
Dear Tom,
Our theme come with Visual Composer so you can drag and drop any elements to build any pages you want with our theme.
And of course you can create corporate page on this theme.
Kind regards!
Promote your shop in cbuystore. Its free and easy. 1. Simple signup in http://cbuystore.com/shop 2. Create shop profile 3. Add Products After approve your product and store will show in home page, and products display in your store
Dear Sir,
Thanks so much for interested in our theme .
Please follow our demo site to check more function on our theme.
Kind regards!
Unable import data. Nothing show on screen after submit. I have tried many time but same issue again and again: http://dietplanshome.com/shopping Please help me to finalize the store.
We saw you import all of our data without any problem .
For footer setting you need follow our guide to create it by your self.
http://wpopal.com/guides/shopping
Kind regards!
Dear sir,
Thanks so much for using theme. Please provide us your admin account + FTP info via our email support: opalwordpress@gmail.com Remember to take a photo screenshot + give more details Our technical team will fix it for you soon
Kind regard!
Opal Support Team
Hello i was send you a mail with image please fix these problem solve it now
I am having several issues even after the update of your theme. The add to cart quick button is not working just spins, All of my variations are not showing up, the reset password in my account is not working, and the change password is not working in the my account. Can you please help assist with these issues?
Dear Sir,
Thanks for using our theme. Please send us your website link + admin account + FTP info via our email support: opalwordpress@gmail.com Remember to take a photo screenshot + give more details Our technical team will fix it for you soon
Kind regard!
Opal Support Team
Hi,
My price filter, attribute filer is not showing on the left side of a page. I want to arrange my product by brand and price. http://esla.jeffersonbasa.com/index.php/television/
Thanks, jef
Dear Sir,
Thanks so much for using our theme. Please send us your admin + FTP account via our email support: opalwordpress@gmail.com
Kind regard!
Opal Support Team
Same problem here also:
““lower section after TESTIMONIALS & TOP BRANDS.. it breaks the format and there comes a horizontal scroll bar””
A ticket had been submitted.
Please fix your theme.
Dear Sir,
We have just updated our theme to newest version compatible with WooCommerce 2.4
Please re-download and update our theme.
Do not forget to backup your data first to make sure everything alright before update anything
Kind regards!
“Your theme (Shopping Child Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme”.
Dear Sir,
We have just updated our theme to newest version compatible with WooCommerce 2.4
Please re-download and update our theme.
Do not forget to backup your data first to make sure everything alright before update anything
Kind regards!
Hi, when can we expect you to release update? There are some major changes in WooCommerce 2.4, without addressing them in your theme most of the 660 webmasters that purchased your theme has inproperly working websites, and these are not “hobby blogs” but e-Commerce sites!
It’s been 5 days since my customers don’t receive confirmation emails and invoices and can’t reset password – among other issues.
Could you please give us the date when the update will be available? Thank you.
Dear Sir,
Please wait us one or two days.
We need update a lot of theme and finish with Shopping on one or two days.
Kind regards!
Website is not allowing users to change their password (states current password is incorrect when trying to change) It is also not sending out an email if you click lost password and enter the user name. Please help
Dear Sir,
That problem can come from you are using older version of WooCommerce.
Yesterday they had a big update and we need time to make our theme fully compatible with that newest 2.4 version.
Please wait us update our theme for somedays.
Kind regards!
Ok thank you. Yes when I updated WooCommerce it broke a lot of my products. Please update us when the theme will be ready and compatible with the new WooCommerce version 2.4. Thank you!
Dear Sir,
Sorry for longtime but we updated our Shopping theme to newest version.
Please re-download and use it if you want to update WooCommerce to 2.4.x
Kind regards!
Hi I have emailed twice no replies
Unable to import the demo data if you can provide a link to download the demo data zip file would be perfect.
Dear Sir,
Please give me your email address or email tittle.
And please re-send it because sometime your email go to spam folder so we can not read and reply it
Kind regards!
Same problem I have also.. please check it http://potchei.com
I mean “lower section after TESTIMONIALS & TOP BRANDS.. it breaks the format and there comes a horizontal scroll bar”
How can we fix it???
Hi there
Thanks so much for using our theme.
Please take a photo screenshot with description about your problem.
Then send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.
Kind regards !
Opal Support Team
Connect with us via
i have imported the content perfectly but at the bottom of the homepage the testemonials and the logos – they are both not under a boxed, insted they are floating to the right and the left. i want it to be te same width of the site, how can this be fixed ?
Dear Sir,
Please give us your admin information via email : opalwordpress@gmail.com
We will check and try to help
Best regards!
i just sent you an email, please reply soon
what is going on ? iv’e sent you the email few days ago and still no reply
Dear Sir,
Please be patient and keep contacting with us via email.
Kind regards!
Hi, after updating the theme i updated the translation file and it does not work… i called it shopping-he_IL.po/mo and uploaded it under wp-content/languages/themes + shopping/languages and its not working. none of the translations strings it translating and i translated 100% of the file. I searched google for hours and cant find a solution… the config file is tes to he_IL and the website admin panel is in hebrew. am i missing something? can you help please?
Dear Tikanti,
Please let me know your admin + FTP information via email : opalwordpress@gmail.com
We will check and try to help
Best regards!
I’m as your customer who is using Themplate which you are selling on Themforrest. I cannot place order as something wrong in your system so please help to correct the fault.
https://www.youtube.com/watch?v=u-PpFtM-O80Hi there
Thanks so much for using our theme.
Please send with admin + ftp information to : opalwordpress@gmail.com
Our technical team will try their best to help.
Kind regards !
Opal Support Team
Connect with us via
T T ??
Live Tools Customizing Theme. How can I export my custom theme so I can import it back? I updated the version but I don’t see my custom theme listed on the dropdown of the Live Tools Customizing Theme tool. I need to bring my old custom theme to the latest.
Please help me. Thanks
Dear Sir,
Did you create any backup before update our theme ???
If you do not create any backup. That file will be remove on that folder : theme/shopping/sub/customize/assets .
Best regards!
Payment gateway plugin is not working “WooCommerce – PayU Money”. It is not redirecting properly. After deactivating “Visual Composer” it started working fine. But these both plugin are important and there is no otherwise for both the plugin. Can you please help to resolve this ? Thanks in advance…
Dear Sir,
Please using the account which purchased our theme to contact about support.
With your current problem come from conflict with two plugins. Please contact with plugin creator to know more.
Best regards!
Hi,
We need the latest version of WPBakery Visual Composer from Version 4.5.1 to version 4.5.3.
Thank you
Dear Sir,
For next time if Visual Composer have new version. Please click delete your current version then re-install by clicking on install plugin on topbar.
You will receive newest version.
Kind regards!
Hi,
Thank you for the instructions, nice from you.
Hello, How can i to position the menu dropdown and menu right to left position?
I sent an email yesterday with “Theme Shopping changes” on subject and ftp/admin data. Thanks.