90 comments found.
Is there a reason i can’t edit or update the content created using paragraphs on the prebuilt pages in the Stack theme?
Pls use the contact form at https://www.symphonythemes.com/contact and give us access to your website
Any updates?
We don’t receive any emails from you. Can you send it again? Or to info@symphonythemes.com
Will this theme be upgraded to include a shop? Thank you.
It can be. We will schedule to do that and inform you when it is done.
Theme mentions Instagram feed integration – is there examples?
Hello, does your theme support the Drupal Gutenberg Editor?
We use Layout Paragraphs Builder with this theme, it is similar with drag & drop feature.
We had some experiment with Gutenberg, but we found it not suitable for our requirements when building complex landing page layouts.
I am getting the following error everytime i try to upload this theme “The package could not be installed. The theme is missing the style.css stylesheet.” tried to reach out to support but they said they do not provide support via email.
We have replied your email.If you are using it on a Wordpress site, you may purchase the wrong theme. This theme is a Drupal theme.
Hello,
1- images not working on my demo pages 2- how to create a top bar? (above the menu like showing on your images/demos)
3- how to change fonts?
because i want to add a specific arabic font please?
Supported
full RTL support ?
Yes, it supports RTL
About forms there a very disturbing black box coming over the mouse arrow whenever you want to fill in a field in a form. It is terrible as it’s hiding what you are trying to type. You have to do it in a kind of blind mode. Very annoying.
Pls use our contact form and send us the link of your site: https://www.symphonythemes.com/contact
Ok I sent you by mail the links for the option box issue and screen copies for the pop-up black box (over the field) that makes login very difficult.
Supported via email.
Pls browse Admin – Appearance – Stack, open Javascript section, and uncheck the option “Enable Bootstrap Tooltips”
I have an issue with the option boxes that can’t be checked. How to solve this issue ?
Pls use our contact form and send us the link of your site: https://www.symphonythemes.com/contact
I sent you by mail the link.
Where is the “Collapse” button for the paragraph fields? Theme, plugin, core issue? Missing on Claro and Gin admin theme.
We use Layout Paragraphs, a drag and drop builder.
If you want to use the collapse button, pls go to Structure – Content types – Full page – Manage form display and switch the paragraph form to Paragraph Legacy or Paragraph Stable
When trying to register user. There is a lot of conflicts with many other modules. This is unseen.
How can use another theme specifically for certain pages (registration) in order to register ?
You need to override the registration page, some hints can be found here: https://stackoverflow.com/questions/51241990/how-to-change-the-pages-for-register-user-change-password-and-user-edit-i
You can copy the template files from your desired theme to this theme, and set it to be the registration page.
Wow, that impossible for me // that’s request to create a module I can’t.
You can ask the expert that charged your $150
When login (creation an account) or checking the user profile, there a strange Checkbox with Value 1, 2 ,3 How to find where this comes from ?
Oops, it is a test feature and has not been removed in the production package.
Pls go to /admin/config/people/accounts/fields and remove field_checkbox
I had a Drupal expert to solve this issue, it cost me 150$.
If you asked us, it would not cost you $150. It is a very simple configuration and we support you for free. I don’t know why that expert charged you $150.
I know that very bad, but that was urgent for people to register and this expert found the issue.
You’ve been ripped off
Hello, I noticed that when adding another language, the paragraph that are heavily used in the theme cannot be translated.
In fact it work ONLY if there is paragraphs BEFORE using another language. If we create another paragraph in the “original” language, the new paragraph bloc doesn’t appear in the translated page. In my case I used the “Full Page”.
Is it possible to set the Stack site to handle languages ?
UPDATE : Great ! I found a way to handle languages. But it is extremely complex. This link gives advices. The use of Paragraph is very delicate.
https://www.drupal.org/node/2735121I my case on this setting page admin/structure/types/manage/full_page/fields/node.full_page.field_paragraphs the “Users may translate this field” should NOT be ticked.
Yes, you got the right answer for this
I see that there is a Stack – Multi Purpose HTML with Page Builder.
But this is made by another developper :by medium_rare.
Would be ok to use it to generate html code and
Pls contact us at our website, we will send you the HTML version.
Quite unusable when using Drupal // It is only for Drupal 10. On the D9 version so many module that are not yet for D10, give issues. In my case this is impossible to use the module Domain. There is guess issues with the CSS. I ask an expert to fix it. He came back that the theme cannot handle the Drupal modules e.g. creating a new menu. It seems that the theme interact badly using menu for exemple. It is possibly a them for WP not able to handle Drupal. I will keep on asking the developper. I wasted so much time on that.
“He came back that the theme cannot handle the Drupal modules e.g. creating a new menu.” – We did not say that?
We provide you the Drupal 10 version, then you choose the Drupal 9 version, and now you complaint that you can’t update to Drupal 10?
In case of the module Domain, it is not integrated with our theme, you should raise a support request to the module developer for your case.
No, it is impossible to create a new menu. The CSS doesn’t follow. You know it as you said that in order to “create a new menu, you need to configure [the] theme to make it looks like what you want.” It seems to me that creating a menu is a basic use of Drupal. why should I go in the CSS code for that ?
You do not offer a Drupal 9 version ! It seems that you do not have a server big enough for that.you said : “It is a little large so we can’t upload it here.” Many module are not yet ok for Drupal 10. Here’s the issue !
I have tried to ask your customer service for help and have received none. Your tone towards customers is really unpleasant, it’s a shame.
In order to clarify. I asked an expert to fix the wrong CSS classes for menus when creating a new one. The expert – that I paid – came back after analyze and told me that the theme is badly made. The theme cannot work with setting as basic as creating a menu.
I don’t know about your hired developer, but making a new menu is quite easy:
For the main menu, in /themes/custom/stack/templates/, there is a file named menu—main.html.twig. If you want a new menu look like this main menu, you need to clone that file and rename it to the new id of your new menu.
Why the theme cannot work with setting as basic as creating a menu?
Thank you so much. This is correct and I did manage to apply the theme setting following theses instructions. I did apply the “machine_name” of the menu to the .twig file. The clone file is then named menu—machine_name.html.twig. After clear the caches the CCS applied to the new menu.
I have another issue with a the logo for a distinct domain. As the Site logo (+Site name and Site slogan) appears in a block named “block—system-branding-block.html.twig”, is it possible to use the same method ? Is it ok to clone the file and change in it, the location of the logo ?
BTW I noticed that the file use the token src=”{{ site_logo }}” for the logo but there is an extra URL : src=”{{ base_path }}themes/custom/stack/logo-light.png” Why is there two different src ?
1. You can backup block—system-branding-block.html.twig and make changes to the original file to change the logo.
2. There are two versions of the logo, the default and the light version. The light version is used on an image background for example.
I see there is ‘Variant Page Builder’ Included “Construct mockups or production-ready pages in-browser with Variant Page Builder — Included FREE with every license purchase.” Where is it in the Drupal theme ?
It is a demo content.
Variant Page Builder is for HTML theme only.
In this Drupal theme, we use Layout Paragraph Builder. It is newly introduced since the version 10.x-2.0.
I am trying to set the stack_10.x-2.0 starting from scratch as advised by the developper : unzip stack_fullsite_package, then import the stack.sql.gz.
After that creating the site following the instructions, there is a warning “The website encountered an unexpected error. Please try again later.”
I used these lines at the bottom of the setting : $config‘system.logging’ = ‘verbose’; $settings[‘debug’] = TRUE; This made the explanation. of the error to appear.
Drupal\Core\Theme\MissingThemeDependencyException: Base theme bootstrap has not been installed. in Drupal\Core\Theme\ThemeInitialization->getActiveThemeByName() (line 115 of core/lib/Drupal/Core/Theme/ThemeInitialization.php).
How can we install the Base theme bootstrap in order to use the the Drupal site with the theme Stack with Layout Paragraph Builder ?
Note that I did manage to installed the stack_10.x-1.0.1 version. I do not remember of this bug during installation.
UPDATE using this command : drush updb, I had this other warning : $ drush updb [error] Paragraphs Library requires this module. (Currently using Unresolved dependency entity_usage (Missing) )
I then installed the missing module using composer : composer require ‘drupal/entity_usage:^2.0@beta’
That fixed the module issue, but didn’t correct the bootstrap issue : In ThemeInitialization.php line 115: Base theme bootstrap has not been installed.
So I tried to install the dev version of bootstrap : composer require ‘drupal/bootstrap:3.x-dev@dev’
Still : In ThemeInitialization.php line 115: Base theme bootstrap has not been installed.
Then I spent time to remove and reinstalling bootstrap : composer remove ‘drupal/bootstrap’ composer require ‘drupal/bootstrap’ But in vain : Base theme bootstrap has not been installed.
>I wonder if it is possible either to install the theme on a Drupal site working with the theme Stack ? That would be really easier that to reinstall from scratch.
> This is also very worrisome to run immediately into trouble for any update.
> I post the comment here as I couldn’t get any help on the developper site.
I am trying to install directly the Layout Paragraph Builder. Before doing that I wonder if it is the Layout Paragraphs module and its dependencies (Paragraphs, Libraries API, and Chaos tools) ?
“I am trying to install directly the Layout Paragraph Builder. Before doing that I wonder if it is the Layout Paragraphs module and its dependencies (Paragraphs, Libraries API, and Chaos tools) ?”
Please use composer to install, it will download all dependencies
composer require drupal/layout_paragraphs
More about composer: https://www.drupal.org/docs/develop/using-composer/manage-dependencies“I am trying to set the stack_10.x-2.0 starting from scratch as advised by the developper : unzip stack_fullsite_package, then import the stack.sql.gz.
After that creating the site following the instructions, there is a warning “The website encountered an unexpected error. Please try again later.”
We tested in our local site and the installation is going smoothly.
Could you please contact us and grant the access to your hosting: https://www.symphonythemes.com/contactAfter installation, it showed as Drupal 10, how can I install Drupal 9 with demo data?
Pls contact us, we will send you the Drupal 9 version.
https://www.symphonythemes.com/contactWe’re experiencing inconsistent expanding/collapsing of dropdown__container in the main menu on mobile. We see this on the demo site as well.
Do you mean the problem with you touch the menu link and they open/close not as you desire?
That is correct. Only on mobile. It seems that you need to tap twice at times to close the submenu. And a wrong dropdown__container expanding that is not associated with the parent dropdown__trigger that is being tapped.
Hi there, I like your theme and I want to make an inquiry before I purchase. Does the page builder allow me to create a custom header. If yes can I add custom column widths while creating the custom header?
The page builder is almost HTML editor, so if you are good with it you will be comfortable.
I mean can I customize the headers in your demo pages using the page builder that comes with your theme
We have provided different styles of headers. You can modify them as you wish, in a different editor than the page builder.
If you have an existing site using Stack, what is the recommended process to update without starting from scratch with a full install? Thanks.
Just update as usual, if you don’t have any issues, you don’t need to update from us.
We only update Drupal core and modules and make sure the theme works with them.
I downloaded the files, unzipped the “stack_themes_package” and replaced my current “bootstrap” and “stack” directories with the new directories and cleared the cache. Everything works EXCEPT my home page contains a Sliders Block with multiple Sliders Item(s). Each slider item contains an image that is no longer visible. Any ideas?
Please restore your original theme.
The updated theme may come with additional configuration.
As we told you before, if your site is working properly, you just need to update Drupal core and modules as usual, no need to update the theme.
At that point, I came here and was happy to see that there was a December 2021 template update. I installed it, and that fixed the WSOD as well as a lingering annoyance with Admin Toolbar. Everything seems to work EXCEPT the Slider Block.
So, unless there’s a fix for the Slider Block I’ll have to wait to update the production server. Thanks for your help.
Can you upload the dev version somewhere so we can debug it?
I’ll see what I can do. Will take a few days (another deadline). Thanks.