252 comments found.
Hello, I see issue with demo Home decor.
It’s from our CDN server. Please try again now: https://www.swaytheme.com/home-decor/
Thank you.
Hello. Awesome theme. One question: is it possible to make sticky the ‘sticky hearder’ element in smartphones? Another question: some price tables look really strange on mobiles. Is there a solution? They are the only two small layout errors I have found to this theme. I’m almost sure to buy it.
Hello,
Thanks for your interest in our theme! The sticky header remains fixed to the top only on desktop devices. This feature is not available on mobile yet.
The pricing table issues can be fixed by our support team. You can open a ticket and ask for assistance.
Let me know if you have any other questions.
Thanks for reply. We will buy 2 licenses this weekend: for our main website and for a customer. Please, is it in your roadmap to make the sticky header fixed to the top on mobile devices? To visual presentation this feature will be great! Another question/comment: if this theme was made with Gutenberg (instead external visual composer) would be a super top theme in the WP market. Now it is really good, very good, almost perfect, but with Gutenberg will be perfect. Thanks!
I have added the sticky navbar feature to our to-do list. The Gutenberg builder is still in a development phase. We will be keeping an eye on it’s evolution and we will prepare an update when the right time comes.
Perfect. Many thanks!
Does this theme have a tracking system for the transportation theme?
Hello,
The theme doesn’t offer this feature. You need to install a plugin for that.
Where is button update theme for 1.1?
Hello, please see the docs: https://www.swaytheme.com/documentation/knowledge-base/theme-update/
Is it work with Stripe plugin for Apple Pay and Google Pay?
Hello, this is a WordPress theme. Any Stripe or Apple/Google Pay is a plugin functionality. You can check stripe integration with WordPress here: https://stripe.com/docs/plugins/wordpress. So, yes, Stripe should work with any WordPress theme including ours. Thank you.
Can activating the theme with the license code be done on a demo (staging) site? When website is ready ,it will moving on main website?
Yes, of course. You can use the same purchase code on dev/staging and live. The only time you should but a new purchase code is when you create a new project on a new domain. Thank you.
Are these vectors editable in illustrator? Do I get them as .ai .svg or .eps ? or are they embedded into the theme? or else can I download them from somewhere else ?
Hello, the vectors are not included because we don’t have rights to resell them. This is a WordPress version of the theme. All images are added as .jpg files. If you want to buy the vectors, please let us know the demo you are looking on and we will send you a link where you can purchase the source files.
Thank you.
how to add team blocks layout in page as i see no demo import block pages
Hello!
You need to use the Template Blocks Manager. If you have any other questions, please register and open a support ticket.
All the best, Key-Design Themes
Guys, I am a buyer of other themes. You’ve supported me on alusolda.com.br domain. I was going to buy the theme when the discount ended. Could you extend so I can afford to pay?
Hello, we can’t offer another discount at the moment because of ThemeForest rules: “Items must have the same price for at least 30 consecutive days prior to the scheduled discount period”. Please follow us on ThemeForest: https://themeforest.net/user/key-design/follow or on facebook: https://www.facebook.com/keydesign.themes and we will notice when the next discount will be available. Thank you.
Also, when you manually add a shape, it adds the shape (like egg or organic) over the text or image. How to manage the z-index and push it to the back? When you import a block it is at the back automatically, therefore I am not sure how to manage when creating for myself.
Hello, in general we don’t add z-index on our elements because of this issue. Only in required cases. So in this case, both elements have the same z-index so the solution is to add the shape first and then the element inside a row. This will not affect the shape position, only the order. Thank you.
Here is an example: https://imgur.com/a/Bgcp01x
Does Sway have Ekko’s topbar button / slide out from right box option?
Hello,
Yes. Feel free to check with any demo.
Of course. It is active on almost all live demos, please check it out. We didn’t activated on the main demo because we have the ‘buy sway’ button in place that points to themeforest page. Thank you.
I am a dummy. Thank for taking the time to answer. I installed in on stage for my clients site and saw it was the default, instantly!
Hi, Demo isn’t loading (blank) on certain page. i use Chrome browser. I’m interested by your theme, will this problem also appear on the live version of the theme?
jS Console :
Error : Failed to load ressource (404) Specified ressource : https://www.swaytheme.com/software/wp-content/uploads/sites/22/siteground-optimizer-assets/siteground-optimizer-combined-js-72ba100db3c4a93c704f3e3a936c3f18.js
Thank you
This is an issue from our server. We activated CDN and we didn’t have time to configure it on all demos. Nothing to do with the theme. Please check again now, and of course clear the browsing cache ( ctrl + f5 ). Thank you!
Hi Does the theme have the psd files?
You can find the .PSD item here: https://themeforest.net/item/sway-creative-multipurpose-psd-template/29839094
Thank you!
Fantastic work, guys! You rocked it out of the park this time, it’s a great and very versatile theme, pretty much built for anything. Keep up the great work!
Thanks very much for taking the time to share your feedback with us. We’ve worked hard on this theme and we’re pleased our efforts resonated with you.
All the best,
Bogdan
Key-Design Themes
Hi, is there a class for smooth visual scroll for # id links rather than pinging to row id on the page please?
Hello,
Please register and open a support ticket. Our team will gladly help out with this.
Hi Bogdan, please can you post the answer in here as this is where everyone goes for simple quick fixes for your theme. Which I might add is very very good by the way.
You can smooth scroll to a section on the same page using the Button element. Please check with the Button action > Scroll to section option.
Nice theme, working very well. Just wanted to make a request to include more option/customization on footer front. The only thing i can see missing. Rest great experience so far.
Hello, can you please open a ticket on keydesign.ticksy.com with your request. This way is easier for us to keep track of all new features requests. You can also open a ticket for any other kind of help and we will try to answer asap. If you really liked out theme and want to help us improve it please give it a positive review on: https://themeforest.net/downloads
Thank you!
You get me wrong, i am not raising any issue. Just a simple suggestion for upcoming updated. More footer variations will add charm to overall theme.
Your feedback is well received. New footer variations will be available with the upcoming theme update. Thank you!
That’s Awesome Guys…
there is a problem downloading the KeyDesign Addon plugin during installation. could you solve the problem?
We replied to your private message.Thank you.
When you click row settings on some rows, especially when you add blocks it just spins. Please advise.
Hello,
Thanks for writing in! I am unable to replicate this issue on my end. Please register and open a support ticket so we can take a closer look with your install.
Hello, Congratulations for your new template, Great design, cool features and we wish you to have lot of sales.
Thank you!
Demo isn’t loading. Not a cache issue.
Hello,
We’ve noticed that this issue happens on Safari and Mozilla browsers. Please check again by clearing your browser cache. If issue persists, can you look into the browser console and tell us what errors you’re seeing?
